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DoubleTree by Hilton London - Docklands Riverside

4.0 star property
Riverfront London hotel in Southwark with bars
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for DoubleTree by Hilton London - Docklands Riverside

Lobby sitting area
City view
Junior Suite, 1 King Bed, Balcony, River View
Breakfast, lunch, dinner served; international cuisine
Breakfast, lunch, dinner served; international cuisine

Reviews

8.2 out of 10

Very good

Popular amenities

  • Breakfast available
    Breakfast available
  • Room service
    Room service
  • Bar
    Bar
  • Housekeeping
    Housekeeping
  • Gym
    Gym
  • 24/7 front desk
    24/7 front desk
The price is AU$230
includes taxes & fees
24 Nov - 25 Nov

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Family Room

In-room safe, desk, laptop workspace, iron/ironing board

Family Room

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Fridge
Smart TV
Bathrobes
Hairdryer
Shower/bath combination
  • 36 sq m
  • Sleeps 5
  • 1 Queen Bed and 2 Single Beds

View all photos for Family Room, 2 Double Beds (Deluxe)

Family Room, 2 Double Beds (Deluxe)

Family Room, 2 Double Beds (Deluxe)

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Fridge
Smart TV
Sofa bed
Bathrobes
Hairdryer
  • 33 sq m
  • Sleeps 5
  • 2 Double Beds

View all photos for Room, 1 King Bed

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 King Bed

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Fridge
Smart TV
Bathrobes
Hairdryer
Shower/bath combination
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed

Room, 1 Queen Bed

Room, 1 Queen Bed

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Fridge
Smart TV
Bathrobes
Hairdryer
Shower/bath combination
  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite

Suite | Living area

Suite

Highlights

Separate sitting area
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Fridge
Smart TV
Shower/bath combination
Bidet
  • 26 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Balcony, River View

Junior Suite, 1 King Bed, Balcony, River View

Junior Suite, 1 King Bed, Balcony, River View

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Fridge
Smart TV
Shower/bath combination
Hairdryer
  • 33 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 Queen Bed

View from room

Deluxe Room, 1 Queen Bed

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Fridge
Smart TV
Bathrobes
Hairdryer
  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Fridge
Smart TV
Bathrobes
Hairdryer
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Bedrooms

Suite, 2 Bedrooms | Living area

Suite, 2 Bedrooms

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Fridge
Smart TV
2 bedrooms
Bathrobes
Hairdryer
  • 26 sq m
  • Sleeps 4
  • 2 King Beds

View all photos for Room, 1 Double Bed

Room, 1 Double Bed

Room, 1 Double Bed

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Fridge
Smart TV
Bathrobes
Hairdryer
Shower/bath combination
  • 26 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Twin Hilton Guest Room

Twin Room

Twin Hilton Guest Room

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Fridge
Smart TV
Bathrobes
Hairdryer
Shower/bath combination
  • 26 sq m
  • Sleeps 2
  • 2 Single Beds

Similar properties

Exterior
Hilton London Canary Wharf
Pet-friendly
Free WiFi
Restaurant
Air conditioning
9.2 out of 10, Wonderful, (1002)
The price is AU$279
includes taxes & fees
22 Dec - 23 Dec
Hilton London Canary Wharf
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About the area

Map
265 Rotherhithe Street, London, England, SE16 5HW

What's nearby

  • Tower of London - 8 min drive - 4.7 km
  • St. Paul's Cathedral - 11 min drive - 6.4 km
  • O2 Arena - 15 min drive - 8.6 km
  • ExCeL Exhibition Centre - 16 min drive - 9.3 km
  • London Stadium - 16 min drive - 10.0 km

Getting around

  • Surrey Quays Station - 5 min drive
  • Rotherhithe Overground Station - 20 min walk
  • London (LCY-London City) - 32 min drive

Restaurants

  • ‪The Ledger Building - ‬11 min drive
  • ‪Cafe Brera - ‬17 min walk
  • ‪The Grapes - ‬10 min drive
  • ‪Bread Street Kitchen by the River - ‬9 min drive
  • ‪Gaucho - Canary Wharf - ‬17 min walk

About this property

DoubleTree by Hilton London - Docklands Riverside

Hotel near Tower of London
Located close to O2 Arena and Royal Observatory, DoubleTree by Hilton London - Docklands Riverside provides a corner/local shop, a terrace and a coffee shop/cafe. The on-site international cuisine restaurant, Columbia, offers breakfast, brunch, lunch, dinner and children's meals. In addition to a garden and a library, guests can connect to free WiFi in public areas.
Other perks include:
  • Buffet breakfast (surcharge), a free ferry terminal shuttle and self-parking (surcharge)
  • Express check-out, express check-in and a vegetable garden
  • ATM/banking services, a front desk safe and a banquet hall
  • Guest reviews give top marks for the breakfast, helpful staff and location
Room features
All 378 rooms boast comforts, such as 24-hour room service and laptop-compatible safes, as well as perks, such as laptop-friendly workspaces and air conditioning. Guest reviews highly rate the cleanliness rooms at the property.
More conveniences in all rooms include:
  • Free infant beds and free extra beds
  • Bathrooms with shower/bath combinations and free toiletries
  • 47-inch Smart TVs with premium channels
  • Recycling, fridges and coffee/tea makers

Languages

Arabic, English, French, Lithuanian, Portuguese, Spanish, Turkish

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transport

  • Free ferry terminal shuttle
  • Parking on site (GBP 20 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 21.95 per person
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Columbia
  • Columbia Bar
  • Urban Beach

Family friendly

  • Free cot
  • Free rollaway/extra bed
  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 14 meeting rooms
  • 9,322 square feet of conference space
  • Computer station

Outdoors

  • Barbecue grill
  • Garden
  • On a river
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 3 buildings
  • 6 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 1991
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Reception hall
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 47-inch smart TV with premium channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Express check-in available

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free rollaway/extra beds!
Free cots are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: from approximately GBP 21.95 per person
  • Self-parking fee: GBP 20 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have any lifts
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton London Docklands
Hilton London Docklands Riverside
Hilton Riverside Hotel London Docklands
Hilton Riverside London Docklands
London Docklands Hilton
London Docklands Riverside
London Docklands Riverside Hilton
DoubleTree Hilton London Docklands Riverside Hotel
DoubleTree Hilton Docklands Riverside Hotel
DoubleTree Hilton London Docklands Riverside
DoubleTree Hilton Docklands Riverside
DoubleTree by Hilton London - Docklands Riverside Hotel
DoubleTree by Hilton London - Docklands Riverside London
DoubleTree by Hilton London - Docklands Riverside Hotel London

Frequently asked questions

Is DoubleTree by Hilton London - Docklands Riverside pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at DoubleTree by Hilton London - Docklands Riverside?

As of 21 Nov 2024, prices found for a 1-night stay for 2 adults at DoubleTree by Hilton London - Docklands Riverside on 24 Nov 2024 start from AU$229.61, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at DoubleTree by Hilton London - Docklands Riverside?

Self-parking is available for GBP 20 per night.

What time is check-in at DoubleTree by Hilton London - Docklands Riverside?

Check-in start time: 3 PM; check-in end time: midnight.

What time is check-out at DoubleTree by Hilton London - Docklands Riverside?

Checkout is at noon.

Where is DoubleTree by Hilton London - Docklands Riverside located?

Located in Southwark, this hotel is within 3 mi (5 km) of Tower of London, Royal Observatory and O2 Arena. St. Paul's Cathedral and London Eye are also within 6 mi (10 km). Rotherhithe Overground Station is 20 minutes by foot and Westferry Station is 23 minutes.

DoubleTree by Hilton London - Docklands Riverside Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 459 out of 1000 reviews" "
Rating 8 - Good. 301 out of 1000 reviews" "
Rating 6 - Okay. 130 out of 1000 reviews" "
Rating 4 - Poor. 62 out of 1000 reviews" "
Rating 2 - Terrible. 48 out of 1000 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Nicole

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an amazing stay, although the towels were not that clean and some stains in the bathroom my the toilet. Other than that, staff were amazing, food was great, overall we had an amazing experience!
Stayed 1 night in Nov 2024

10/10 Excellent

Haaris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good service I'm happy and very clean very nice hotel thanks
Stayed 1 night in Nov 2024

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Ian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Emma

Stayed 2 nights in Oct 2024

4/10 Poor

Mike, London

Business traveller
Liked: Cleanliness
I stayed here for the second time in 3 weeks for a business trip, and for the second time in 2 weeks I was not given the room I booked. The first was due to a supposed issue with the fire alarm, the second time I was made to wait for 10 minutes whilst they sorted something in the room. When I got in the room it did not have a balcony as described in the room amenities.
Stayed 1 night in Oct 2024

8/10 Good

Louise

Travelled with family
Liked: Staff & service, amenities
Quirky hotel lovely features Staff great Room wasnt the cleanest, bathroom mouldy and dated, toilet was dirty Fantastic views from window
Stayed 2 nights in Oct 2024

8/10 Good

Huijia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, nice environment compared with other hotels nearby.
Stayed 1 night in Oct 2024

8/10 Good

Zara

Stayed 1 night in Oct 2024

6/10 Okay

Gary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location to visit our son. Good location for Canary Wharfe and central London not far away. Room was comfortable but no view. There was a patio style door which seemed to be for the purpose of a fire escape. The glass was frosted so that you couldn't even see the doors opposite. Breakfast was very good. Had a meal in the hotel, which was a bit bland. I'd recommend finding somewhere else. Overall it was okay and served our purpose.
Stayed 1 night in Oct 2024

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
Location limited access to central London.
Stayed 6 nights in Oct 2024

8/10 Good

Carmen

Liked: Cleanliness
Stayed 4 nights in Oct 2024

10/10 Excellent

Emma

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the midday checkout. Room was spacious.
Stayed 1 night in Oct 2024

6/10 Okay

avril

Travelled with partner
The property was nice but it’s a pain having to get the ferry accross the Thames and then a fair walk to underground stations, quite a few changes to get into city centre so not the best location for us , breakfast at the hotel is mega expensive so we found a cheaper option out and about, the hotel price was expensive for a room only and in my opinion the £20 room upgrade on the day was not worth it , don’t think I would stay again due to the location
Stayed 1 night in Oct 2024

10/10 Excellent

Tricia

Stayed 2 nights in Sep 2024

10/10 Excellent

Edith

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall wonderful experience. Really grand feel with the multiple building complex in an area that felt safe. Amazing service at the front desk - the lady upgraded us to balcony rooms. the ferry amenity lived up to the potential, quick access to all the main attractions inner city London. Only con was the restaurant closed fairly early and room service took far too long and was not the best quality. Would recommend!
Stayed 3 nights in Sep 2024

10/10 Excellent

Shawn

Liked: Cleanliness, staff & service, property conditions & facilities
Only complaint is the guy at check in told me my room wasn’t ready. Next customer was given a room 2 minutes later. His colleague allowed me to get a room once original guy walked away. Original guy came back and was the one who checked me in. Didn’t give any info about hotel just room key and sent me on my way
Stayed 4 nights in Oct 2024

8/10 Good

Tina

Stayed 1 night in Sep 2024

8/10 Good

Tom

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall the property was great. Facilities were good. Rooms were a bit dated and the bathroom was small. Liked the river view. Free ferry to Canary Wharf was a nice option. Parking was sufficient. Location to the trains wasn’t the most convenient but definitely walkable. Quiet area. Good for families and great breakfast.
Stayed 3 nights in Sep 2024

6/10 Okay

Sanam

Liked: Cleanliness, staff & service
Broken shower
Stayed 1 night in Sep 2024

2/10 Terrible

Jeena

Stayed 1 night in Aug 2024

4/10 Poor

Maria

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
The bathroom was tiny, with bath panel coming away from bath. No bath robes, slippers or fridge available in room.
Stayed 2 nights in Sep 2024

8/10 Good

Lee

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service
Food choice was very good. Lots of plant based alternatives at breakfast and on the bar menu. Staff were friendly amd helpful. Surrounding area isnt great, but hey, its London. The rooms could do with updating. A few things are looking tired.
Stayed 1 night in Sep 2024

8/10 Good

Phillip

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel. Foyer and restaurant / bar up to date and comfortable. We didn't use the parking lot but the drop off is super small and tight. Always feel like you're in the way. Rooms are converted apartments. Rooms were a good size and AC was perfect. It was nice we could actually open the patio doors. No fridge though which would've been a nice touch. Common areas in the apartments could do with an update. New carpets, coat of paint brighter lighting. And the elevators definitely need doing. They're sound but small and slow. The food was amazing! Breakfast was out of this world. Think of a food and they had it! You could go light or full English. We are and would be good till late afternoon or dinner. Staff were great and very helpful. River taxi right from the hotel was an absolute bonus and allows you direct access to Canary wharf for free! Runs from 7 to 11:30 if I remember correctly. From canary wharf you get access the London underground and overground services. Can walk along the river and see quite a few historical points. Pub 2 doors down. A local but inviting and great food. I would definitely stay there again. Overall great value for the money, especially in London. To the staff, you did an amazing job and thank you.
Stayed 4 nights in Jul 2024

6/10 Okay

Ebenezer

Stayed 2 nights in Aug 2024

General hotel information

Reasons to Book
Beautiful Rooms & Property Cleanliness
Check-In Time
3:00 PM
Check-Out Time
12:00 PM
Star Rating
4.0