Novotel London West

4.0 star property
Hotel with 2 restaurants, a quick walk to Eventim Apollo
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Novotel London West

Bar (on property)
View from room
Bar (on property)
Exterior
Lobby

Reviews

8.0 out of 10
Very good

Popular amenities

  • Room service
  • Gym
  • Breakfast available
  • Bar
  • Parking available
  • 24/7 front desk
The price is AU$184
includes taxes & fees
9 Feb - 10 Feb

Room options

Available filters for rooms
Showing 10 of 10 rooms

Executive Room, 1 Queen Bed

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Fridge
LCD TV
Blackout curtains
Bathrobes
  • 24 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

Superior Room, 1 Double Bed with Sofa bed

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Fridge
LCD TV
Sofa bed - double
Blackout curtains
  • 24 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

Executive Room, 1 Queen Bed with Sofa bed

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Fridge
LCD TV
Sofa bed - double
Blackout curtains
  • 24 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

Premier Room, 1 Queen Bed with Sofa bed

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Fridge
LCD TV
Blackout curtains
Hairdryer
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Superior Room, 1 Queen Bed with Sofa bed

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Fridge
LCD TV
Sofa bed - double
Blackout curtains
  • 24 sq m
  • City view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Superior Room, 1 Queen Bed

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Fridge
LCD TV
Blackout curtains
Separate bedroom
  • 24 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

Superior Twin Room, 2 Single Beds

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Fridge
LCD TV
Blackout curtains
Hairdryer
  • 24 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

Superior Twin Room, 2 Single Beds, Accessible

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Fridge
LCD TV
Blackout curtains
Hairdryer
  • 24 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

Superior Room, Multiple Beds

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Fridge
LCD TV
Blackout curtains
Hairdryer
  • Sleeps 3
  • 2 Single Beds and 1 Double Sofa Bed

Premier Room, 1 Queen Bed (Executive)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Fridge
LCD TV
Blackout curtains
Bathrobes
  • 24 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed
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About the area

Map
1 Shortlands, Hammersmith, London, England, W6 8DR

What's nearby

  • Eventim Apollo - 6 min walk
  • Westfield London Shopping Centre - 5 min drive
  • Kensington Gardens - 6 min drive
  • Hyde Park - 6 min drive
  • Buckingham Palace - 11 min drive

Getting around

  • Hammersmith Station - 7 min walk
  • Kensington (Olympia) Station - 14 min walk
  • Heathrow Airport (LHR) - 30 min drive

Restaurants

  • ‪McDonald's - ‬9 min walk
  • ‪Leon - ‬9 min walk
  • ‪Joe & the Juice - ‬10 min walk
  • ‪The Craft Beer Co. Hammersmith - ‬7 min walk
  • ‪Novetel klasse restaurant - ‬4 min walk

About this property

Novotel London West

Upscale hotel near Eventim Apollo
Located close to Westfield London Shopping Centre and Kensington Gardens, Novotel London West provides a terrace, dry cleaning/laundry services and a bar. At the two on-site restaurants, enjoy breakfast, lunch, dinner, children's meals and Modern European cuisine. Stay connected with free in-room WiFi, and guests can find other amenities, such as a gym and a 24-hour business centre.
Additional perks include:
  • English breakfast (surcharge), self-parking (surcharge) and express check-out
  • ATM/banking services, a front desk safe and 40 meeting rooms
  • Concierge services, multilingual staff and tour/ticket information
  • Guest reviews speak highly of the helpful staff and proximity to public transport
Room features
All 630 rooms include comforts such as 24-hour room service and laptop-friendly workspaces, in addition to thoughtful touches such as free WiFi and desk chairs. Guests reviews speak well of the clean rooms at the property.
More conveniences in all rooms include:
  • Recycling, LED light bulbs and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and baths or showers
  • 55-inch LCD TVs with cable channels
  • Wardrobes/cupboards, fridges and coffee/tea makers

Languages

English, French, Greek, Hindi, Indonesian, Italian, Portuguese, Romanian, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Covered parking on site (GBP 36 per day)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • English breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 21.75 per person
  • 2 restaurants
  • A bar/lounge
  • Snack bar/deli

Restaurants on site

  • Aroma
  • Artisan

Things to do

  • Gym

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • 40 meeting rooms
  • Computer station
  • Conference centre (53,745 square foot of space)
  • Coworking space

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Lift (107 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Meal delivery service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: GBP 40.00
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: GBP 40.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of GBP 15 per pet, per night
Service animals are welcome, and are exempt from fees
Restrictions apply; for more information contact the property on the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 15 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for English breakfast: from approximately GBP 21.75 per person
  • Covered self-parking fee: GBP 36 per day
  • Pet fee: GBP 15 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: GBP 40.00 (subject to availability)
  • Late check-out fee: GBP 40.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

London West Novotel
Novotel Hotel London West
Novotel London West
Accor London West
London Novotel
Novotel London West England
Novotel London West Hotel London
Novotel London West Hotel
Novotel London West Hotel
Novotel London West London
Novotel London West Hotel London

Frequently asked questions

Is Novotel London West pet-friendly?

Yes, pets are allowed at this property. There's a fee of GBP 15 per pet, per night. Service animals are exempt from fees.

How much does it cost to stay at Novotel London West?

As of 21 Jan 2025, prices found for a 1-night stay for 2 adults at Novotel London West on 9 Feb 2025 start from AU$184.04, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Novotel London West?

Self-parking is available for GBP 36 per day. Limited spots are available.

What time is check-in at Novotel London West?

Check-in start time: 3:00 PM; check-in end time: anytime. Early check-in is available for a fee of GBP 40.00 (subject to availability).

What time is check-out at Novotel London West?

Checkout is at noon. Late checkout is available for GBP 40.00 (subject to availability).

Where is Novotel London West located?

Located in Hammersmith and Fulham, this hotel is 0.3 mi (0.5 km) from Eventim Apollo, and within 3 mi (5 km) of Westfield London Shopping Centre and Kensington Gardens. Hyde Park and Harrods are also within 3 mi (5 km). Hammersmith Station is 7 minutes by foot and Barons Court Underground Station is 7 minutes.

Reviews

8.0

Very good

Rating 10 - Excellent. 435 out of 1009 reviews" "
Rating 8 - Good. 292 out of 1009 reviews" "
Rating 6 - Okay. 154 out of 1009 reviews" "
Rating 4 - Poor. 80 out of 1009 reviews" "
Rating 2 - Terrible. 48 out of 1009 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Liza

Disliked: Staff & service
Stayed 2 nights in Jan 2025

10/10 Excellent

James

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very impressed with the hotel, staff and location, especially for the price we paid. I will definitely use again.
Stayed 1 night in Jan 2025

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property close to transportation but quiet
Stayed 3 nights in Dec 2024

6/10 Okay

Rhian

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
The hotel rooms are very dated. In need of a refurbishment. We didn’t have any socket power in our room so couldn’t even charge our phones.
Stayed 1 night in Dec 2024

10/10 Excellent

Julia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good breakfast.
Stayed 6 nights in Dec 2024

10/10 Excellent

Kristin Evans

Liked: Cleanliness, staff & service, property conditions & facilities
Great location! Less than five minute walk to Hammersmith tube/bus station. Plenty of dining options also within 5-10 minute walk. Clean and fun place to stay.
Stayed 7 nights in Dec 2024

8/10 Good

Ramzi

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Staff & service, property conditions & facilities
NA
Stayed 4 nights in Dec 2024

8/10 Good

Milutin

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in and out. Staff was friendly and helpful. Would have liked for the water to be replenished every day like mentioned but two nights we arrived without the room being made or water restocked. Also forgot a small bag with baby essentials and was never notified about it. Only found out when we arrived to our next destination.
Stayed 3 nights in Dec 2024

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great stay in this hotel. Will be my first choice when next I'm visiting London. Very accessible to trains and buses. Not to far from city center.
Stayed 3 nights in Dec 2024

10/10 Excellent

Ian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great weekend made even better by the accommodation. Will use again when we visit London in the future.
Stayed 2 nights in Dec 2024

10/10 Excellent

Nicolas Emmanuel, Harwich

Stayed 3 nights in Nov 2024

8/10 Good

Jayne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location the bar area and staff very helpful excellent breakfast
Stayed 1 night in Dec 2024

10/10 Excellent

Dave

Stayed 1 night in Dec 2024

10/10 Excellent

Sue

Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Friendly staff. Comfortable and very clean. Short walk to underground.
Stayed 1 night in Dec 2024

4/10 Poor

Catherine

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Dec 2024

8/10 Good

David

Travelled with partner
The one night stay at the hotel was good. However, the single price/charge for breakfast - whether for coffee and toast or the full works - was not goid
Stayed 1 night in Dec 2024

10/10 Excellent

Alana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay Property and room was excellent as were the staff
Stayed 1 night in Dec 2024

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything that you needed was at hand Nicely decorated for Christmas The room was clean & comfortable. Staff were very polite & helpful. Would recommend highly.
Stayed 2 nights in Dec 2024

10/10 Excellent

Claire

Stayed 1 night in Nov 2024

8/10 Good

Amanda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room but we just got unlucky with noisy neighbours after a long haul flight…small space for four of us
Stayed 3 nights in Nov 2024

8/10 Good

Valerie

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
For what appears to be a modern hotel, furniture is lacking. The mattress is not firm. There’s a stain on the carpet. The blackout curtains have tiny holes here & there. The bed is so close to the wall that I have to walk sideways & hit my head when getting up. Other areas of the room are clean over all. When I stay outside of my home, I expect to have equal to or better than what I have at home. I don’t have tears in my curtains & stains on the carpet. Our room is #9025 and apparently queen executive rooms are on this floor. It’s the highest and therefore you see the city scape very well. I couldn’t get the wifi to work. Pros are : slippers & robes. Bathroom is very updated which leaves me to question why the rest of the room has details not up to par. 4 pillows on the bed. A few snacks. 2 waters, 1 beer and a can of coke in the fridge complimentary. The staff is friendly & we tipped housekeeping daily We were allowed an early check in due to an overnight flight. (11 am) Location - roughly 4 miles from the theater district. Close enough to the train station if you chose to walk & don’t have mobility issues. *Housekeeping knocked and at the same time opened our room to which I yelled. That’s severely unacceptable. Personally, I wouldn’t stay again. There’s so many hotels to choose from in London. The hotel over all seems very clean and well kept. I scratch my head concerning these details. Reception wouldn’t address our concerns.
Stayed 3 nights in Nov 2024

10/10 Excellent

Alynna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent place for families. Very family orientated. Great atmosphere. Sweet cart was a big hit with our kids. Breakfasts were fantastic. Train station a 5 minute walk away. Fresh water in room every day.
Stayed 3 nights in Nov 2024

8/10 Good

Caroline

Travelled with partner
Liked: Cleanliness, staff & service
Hotel was great, staff friendly and rooms had comfortable beds, perfect for short stay in London.
Stayed 1 night in Nov 2024

10/10 Excellent

Kiil

Stayed 1 night in Nov 2024

General hotel information

Reasons to Book
Property Cleanliness & Room Cleanliness
Check-In Time
3:00 PM
Check-Out Time
12:00 PM
Nearest Airport
LHR - London Heathrow