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Bournemouth East Cliff Hotel, Sure Hotel Collection by BW

3.0 star property
Sun and fun on the beach, near Bournemouth Beach
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Bournemouth East Cliff Hotel, Sure Hotel Collection by BW

Balcony
Bar (on property)
On the beach
Exterior
Premium bedding, desk, iron/ironing board, free rollaway beds

Reviews

7.6 out of 10

Good

Popular amenities

  • Bar
    Bar
  • Room service
    Room service
  • 24/7 front desk
    24/7 front desk
  • Parking available
    Parking available
  • Pet-friendly
    Pet-friendly
  • Laundry
    Laundry
The price is AU$103
includes taxes & fees
24 Nov - 25 Nov

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Family Room, Multiple Beds, Non Smoking

Terrace/patio

Family Room, Multiple Beds, Non Smoking

Highlights

Heating
Free rollaway/extra beds
LCD TV
Premium bedding
Hairdryer
Shower/bath combination
Private bathroom
Coffee/tea maker
  • 25 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Single Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking

Premium bedding, desk, iron/ironing board, free rollaway beds

Standard Room, 1 Double Bed, Non Smoking

Highlights

Heating
Free rollaway/extra beds
LCD TV
Premium bedding
Hairdryer
Shower/bath combination
Private bathroom
Coffee/tea maker
  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Single Bed, Non Smoking

Premium bedding, desk, iron/ironing board, free rollaway beds

Standard Room, 1 Single Bed, Non Smoking

Highlights

Heating
Free rollaway/extra beds
LCD TV
Premium bedding
Hairdryer
Shower/bath combination
Private bathroom
Coffee/tea maker
  • 14 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Superior Room, 1 Double Bed, Non Smoking

Premium bedding, desk, iron/ironing board, free rollaway beds

Superior Room, 1 Double Bed, Non Smoking

Highlights

Heating
Free rollaway/extra beds
LCD TV
Premium bedding
Hairdryer
Shower/bath combination
Private bathroom
Coffee/tea maker
  • 13 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Room, 1 Double Bed, Non Smoking

Premium bedding, desk, iron/ironing board, free rollaway beds

Executive Room, 1 Double Bed, Non Smoking

Highlights

Heating
Free rollaway/extra beds
LCD TV
Premium bedding
Hairdryer
Shower/bath combination
Private bathroom
Coffee/tea maker
  • 13 sq m
  • Sleeps 2
  • 1 Double Bed

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The price is AU$80
includes taxes & fees
24 Nov - 25 Nov
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About the area

Map
East Overcliff Drive, Bournemouth, England, BH1 3AN

What's nearby

  • Bournemouth Beach - 6 min walk - 0.5 km
  • Bournemouth Pavillion Theatre - 11 min walk - 0.9 km
  • Oceanarium - 12 min walk - 1.0 km
  • Bournemouth Pier - 13 min walk - 1.1 km
  • Bournemouth International Centre - 14 min walk - 1.2 km

Getting around

  • Bournemouth Station - 18 min walk
  • Bournemouth (BOH-Bournemouth Intl.) - 13 min drive

Restaurants

  • ‪O'Neill's - ‬7 min walk
  • ‪Naked Coffee - ‬8 min walk
  • ‪Korean Grill - ‬8 min walk
  • ‪Dosa World - ‬8 min walk
  • ‪Nathan’s Famous - ‬7 min walk

About this property

Bournemouth East Cliff Hotel, Sure Hotel Collection by BW

Hotel near Bournemouth Beach
Near Bournemouth International Centre, Bournemouth East Cliff Hotel, Sure Hotel Collection by BW provides a terrace, a garden and dry cleaning/laundry services. In addition to a bar and conference space, guests can connect to free in-room WiFi.
Other perks include:
  • Outdoor pool access nearby
  • English breakfast (surcharge), self-parking (surcharge) and access to a nearby indoor pool
  • Access to a nearby health club, barbecues and 5 meeting rooms
  • Luggage storage, smoke-free property and a 24-hour front desk
  • Guest reviews speak highly of the helpful staff
Room features
All 67 rooms have comforts such as premium bedding, as well as thoughtful touches such as free WiFi and room service.
Other amenities include:
  • Bathrooms with showers and shower/bath combinations
  • LCD TVs with satellite channels
  • Free extra beds, electric kettles and heating

Languages

Czech, English, French, Italian, Polish, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (GBP 20 per day)

Food and drink

  • English breakfast available for a fee 7:30 AM to 10:00 AM on weekdays and 8:00 AM to 10:30 AM on weekends; GBP 14.95 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Family friendly

  • Access to nearby indoor pool
  • Access to nearby outdoor pool
  • Free rollaway/extra bed
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Wedding services

Business services

  • 295 square feet of conference space
  • 5 meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • On the beach
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift

More

  • 1 building
  • 4 floors
  • Ballroom
  • Banquet hall
  • Built in 1930
  • Smoke-free property

Room amenities

Bedroom

  • Free rollaway/extra bed
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Room service

More

  • Access via exterior corridors
  • Desk
  • Heating
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: GBP 15.00
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: GBP 15.00

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Renovations and closures

The property is closed between 5 November and 27 May.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of GBP 15.00 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 8 kg per pet)
Food and water bowls are available

Children and extra beds

Children are welcome
Children up to the age of 5 years can stay for free if using existing beds when occupying the parent or guardian's room
Free rollaway/extra beds!

Payment types

Important information

Optional extras

  • Fee for English breakfast: from approximately GBP 14.95 per person
  • Self-parking fee: GBP 20 per day
  • Pet fee: GBP 15.00 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: GBP 15.00 (subject to availability)
  • Late check-out fee: GBP 15.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

Property is also known as

Bournemouth East Cliff
Bournemouth East Cliff Court
Menzies Hotels Bournemouth East Cliff Court
Menzies Hotels Cliff Court
Menzies Hotels Cliff Court Hotel
Menzies Hotels Cliff Court Hotel Bournemouth East
Hallmark Hotel Bournemouth East Cliff
Hallmark Bournemouth East Cliff
Menzies East Cliff Court Bournemouth Hotel Bournemouth
Hallmark Hotel Bournemouth East Cliff
S. Bournemouth East Cliff Opco Limited
Bournemouth East Cliff Sure Hotel Collection by Best Western
Bournemouth East Cliff Hotel, Sure Hotel Collection by BW Hotel

Frequently asked questions

Does Bournemouth East Cliff Hotel, Sure Hotel Collection by BW have a pool?

Yes, this property has outdoor pool access.

How much does it cost to stay at Bournemouth East Cliff Hotel, Sure Hotel Collection by BW?

As of 21 Nov 2024, prices found for a 1-night stay for 2 adults at Bournemouth East Cliff Hotel, Sure Hotel Collection by BW on 24 Nov 2024 start from AU$103.21, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Bournemouth East Cliff Hotel, Sure Hotel Collection by BW pet-friendly?

Yes, Bournemouth East Cliff Hotel, Sure Hotel Collection by BW allows cats and dogs (limit 1 total) with a maximum weight of up to 8 kg per pet. There's a fee of GBP 15.00 per pet, per night. Service animals are exempt from fees.

How much is parking at Bournemouth East Cliff Hotel, Sure Hotel Collection by BW?

Self-parking is available for GBP 20 per day.

What time is check-in at Bournemouth East Cliff Hotel, Sure Hotel Collection by BW?

Check-in start time: 4:00 PM; check-in end time: anytime. Early check-in is available for a fee of GBP 15.00 (subject to availability).

What time is check-out at Bournemouth East Cliff Hotel, Sure Hotel Collection by BW?

Checkout is at 11:00 AM. Late checkout is available for GBP 15.00 (subject to availability).

Where is Bournemouth East Cliff Hotel, Sure Hotel Collection by BW located?

Located in Bournemouth City Centre, this beachfront hotel is in the entertainment district and within a 15-minute walk of Bournemouth Beach and Bournemouth International Centre. Boscombe Beach and Bournemouth Lower Gardens are also within 15 minutes. Bournemouth Station is 18 minutes by foot.

Bournemouth East Cliff Hotel, Sure Hotel Collection by BW Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 274 out of 1005 reviews" "
Rating 8 - Good. 394 out of 1005 reviews" "
Rating 6 - Okay. 173 out of 1005 reviews" "
Rating 4 - Poor. 94 out of 1005 reviews" "
Rating 2 - Terrible. 70 out of 1005 reviews" "

8.0/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

7.0/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

8/10 Good

Christopher, London

Travelled with family
Liked: Cleanliness, staff & service
The staff were friendly and helpful. The buffet breakfast was we'll stocked and enjoyable. The swimming pool was closed but fortunately we were able to walk to the hotel next-door and use their swimming pools. The Sauna and Jacuzzi facilities would have been very welcome, if only they were working! The room that we had on the same level as the reception wasn't great, as we didn't have any kind of view from the window. We were offered another room but declined it, as it was even less suitable for us. Anyway, it was just a one night stay, and overall, it was an enjoyable and worthwhile stay.
Stayed 1 night in Oct 2024

4/10 Poor

Sam

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
**this is a review of the Carlton hotel which we were moved to. We booked to stay for 2 nights at the East Cliff hotel as we were running the Bournemouth half marathon. We arrived on Saturday to be initially told that they are closing for winter and we would be “upgraded” to the hotel next door, the Carlton hotel, but we would have to stay the first night in the East Cliff hotel. Eventually another member of staff came over and told us she had managed to get us a room for both nights at the Carlton hotel instead, which did make things easier. The check in was good and the staff were very nice but unfortunately that is about as good as it gets. On Saturday we dropped our bags at the room and went out to meet friends. When we arrived back to the room there was a wedding going on and we quickly found out that the sound proofing in the rooms in not good at all. We were kept awake until 1:30am with the loud music, and we had to be up at 7am to get ready for the half marathon we were running which was really not ideal. Obviously this is no fault of the other patrons or staff, but it should be highlighted that the sound proofing is not good. We returned after the race on Sunday. We wanted to go in the jacuzzi/sauna, which we quickly found out were both out of order. It was raining Sunday evening, and when we returned after going for a meal we found that the rain had come through the ceiling and soaked our belongings. I did highlight this on checkout. Would not stay again.
Stayed 2 nights in Oct 2024

6/10 Okay

Adele

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Very outdated decore in the bedroom. The bathroom needed updating as was difficult to work the mixer tap for the shower and the door didn’t stay shut
Stayed 1 night in Oct 2024

6/10 Okay

Bushra

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was okay. I booked executive room whicb was average and had nothing special in it. Despite having patking available on site, i still had to pay £20 which was a surprise. Breakfast was average with very little variety.
Stayed 1 night in Sep 2024

2/10 Terrible

Verified traveller

Disliked: Amenities
Car broken into outside hotel. All facilities advertised were at sister hotel and limited openings times. Room itself was nice inside and great view but everything else is a huge let down. Also advertising an outdoor pool which looks like it hasn’t been used for years
Stayed 1 night in Sep 2024

6/10 Okay

Marton

Travelled with family
Liked: Cleanliness, staff & service
the view
Stayed 1 night in Sep 2024

4/10 Poor

Laura

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Gillan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

6/10 Okay

Marjorie Anne

Liked: Property conditions & facilities
Disliked: Staff & service
Stayed 3 nights in Aug 2024

8/10 Good

Jordan

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Really enjoyed my stay here the stuff are amazing afte lr extending my stay they made it so we wouls stay in the same room to make it easier for us
Stayed 3 nights in Aug 2024

2/10 Terrible

Ali

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Hadil Ibrahim

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a wonderful experience with my daughter. We ended up extending. The only thing I was a little disappointed in, was I requested to extend my stay and was told it was fully booked but I found exactly the same booking on Expedia for the days I needed. But honestly that’s a minor. The stay itself was excellent
Stayed 2 nights in Aug 2024

2/10 Terrible

Huma

Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
I have a disabled son who is 8, hotel didn't have a lift to our room had to take stairs with suitcases. No help was given. In the room phone didnt work, room was not the one promised. It was not clean at all. Window's didnt open properly. No air conditioning in the room!!! We were sweating and still no help with it. No shampoo provided. Had to keep going down to receptionist for milk and cups or anything i needed with my son!! So bad as it was suppose to be my holiday! Even the pool didnt work and we were told to go next door to chrton hotel to use the facilities. No towel gown provided. Hotel decor worse outside and insidepool water next door was dirty and cold for kids, had the worse experienc!!!!! Im so unhappy and really want to speak to the management. .
Stayed 2 nights in Aug 2024

8/10 Good

Rena

Travelled with family and small children
Disliked: Amenities
The hotel was good. Was very windy and the windows didn't close very well but we managed. It was a nice surprise to have booked a family room and the kids had their own room and beds. All in all yes the hotel needs some tlc but it's been there probably for decades.
Stayed 3 nights in Aug 2024

10/10 Excellent

Nikson

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice sea view.
Stayed 2 nights in Aug 2024

8/10 Good

Geoffrey

Stayed 2 nights in Aug 2024

4/10 Poor

Filipa

Disliked: Cleanliness, staff & service, property conditions & facilities
Poor customer service ,Room to improve Breakfast was very Nice
Stayed 1 night in Aug 2024

8/10 Good

Matthew

Travelled with family
Liked: Cleanliness, staff & service
Nice hotel exterior a bit scruffy needs painting Nice inside though . Parking situation needs reviewing very expensive and privately owned not connected to the Hotel , it’s something I hadn’t calculated into the budget. Staff friendly clean rooms nicely kitted out . Pool was closed but option to use the next door hotels pool .
Stayed 3 nights in Aug 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
August break
Last minute booking so didn’t get room options. We ended up with a side view of the sea, room was clean, bed was comfortable and all staff members were helpful and attentive. Great location not being a short walk down to Bournemouth beach.
Stayed 4 nights in Aug 2024

8/10 Good

Chris

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The staff were very helpful and friendly. Double bed was large and comfortable. Bedroom walls were a bit thin and the exterior of the hotel looks a bit unloved. Parking in hotel, run by private company, was about £40 for 2 nights.
Stayed 2 nights in Aug 2024

10/10 Excellent

Andrew

Travelled with family, Travelled with pets, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service from the staff and the use of the sister hotel facilities was great for the whole family. Very good food, rooms and showers were excellent. £4.70 for a lemonade was the only gripe but it was very lemony so i cant be too citrussy. Will definitely re visit again
Stayed 2 nights in Aug 2024

4/10 Poor

Verified traveller

Travelled with family
Liked: Room comfort
Disliked: Staff & service
Pathetic experience and service.
Check in time is 16.00 hrs but we were checked in around 16.45 hr. No proper info was given for the delay. There were no amenities available in the room. Wifi had very poor connection. I will not recommend.
Stayed 1 night in Aug 2024

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

6/10 Okay

Joy

Travelled with partner
There was a waiter at breakfast who was a delight, but was doing the job of at least 3 people. I wanted to help him clear tables.
Stayed 1 night in Aug 2024

10/10 Excellent

Andrew

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Only stayed one night. Checking in was quite easy, staff very good. Room was clean and good value. Had the breakfast and found it very good. If I need to stay in the area again , I will definitely consider the hotel again.
Stayed 1 night in Jul 2024