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Pullman Reef Hotel Casino

5.0 star property
Waterfront Cairns hotel in Cairns Central Business District with 4 restaurants

Photo gallery for Pullman Reef Hotel Casino

Outdoor pool, open 6:30 AM to 10:00 PM, free pool cabanas, pool loungers
Reception
4 restaurants, breakfast, lunch, dinner served; Fusion cuisine
3 bars/lounges
Junior Suite, 1 King Bed

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Housekeeping
  • Parking available
  • Gym
The current price is AU$249
includes taxes & fees
28 Feb - 1 Mar

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Junior Suite, 1 King Bed, View

Junior Suite, 1 King Bed

Junior Suite, 1 King Bed, View

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow menu
Ceiling fan
Separate bath and shower
  • 54 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe King Room, Park View, 1 king bed with single spa bath

Minibar, in-room safe, desk, iron/ironing board

Deluxe King Room, Park View, 1 king bed with single spa bath

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow menu
Separate bedroom
Ceiling fan
  • 36 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior room, 2 King Single Size Beds City Views with Spa Bath

Superior room, 2 King Single Size Beds City Views with Spa Bath

Superior room, 2 King Single Size Beds City Views with Spa Bath

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow menu
Ceiling fan
Designer toiletries
  • 36 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Superior room, 1 King Size Bed, City Views with Spa bath

Superior room, 1 King Size Bed, City Views with Spa bath

Superior room, 1 King Size Bed, City Views with Spa bath

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow menu
Ceiling fan
Designer toiletries
  • 36 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior King Suite, City Views, 1 king bed with double spa

Junior King Suite, City Views, 1 king bed with double spa

Junior King Suite, City Views, 1 king bed with double spa

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow menu
Separate bedroom
Ceiling fan
  • 54 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Twin Suite, 2 Double size beds with Double Spa Bath

Junior Twin Suite, 2 Double size beds with Double Spa Bath

Junior Twin Suite, 2 Double size beds with Double Spa Bath

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow menu
Separate bedroom
Ceiling fan
  • 54 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Premium Deluxe King Room, Water Views, 1 king bed with single spa bath

Minibar, in-room safe, desk, iron/ironing board

Premium Deluxe King Room, Water Views, 1 king bed with single spa bath

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow menu
Ceiling fan
Designer toiletries
  • 36 sq m
  • Bay view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King size bed, Pool Views with spa bath

Minibar, in-room safe, desk, iron/ironing board

Deluxe Room, 1 King size bed, Pool Views with spa bath

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow menu
Ceiling fan
Designer toiletries
  • 36 sq m
  • Sleeps 3
  • 1 King Bed

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About the area

Map
35-41 Wharf Street, Cairns, QLD, 4870

What's nearby

  • Cairns Esplanade - 2 min walk
  • Reef Hotel Casino - 3 min walk
  • Reef Fleet Terminal - 4 min walk
  • Cairns Marlin Marina - 7 min walk
  • Cairns Central Shopping Centre - 10 min walk

Getting around

  • Cairns Station - 16 min walk
  • Cairns, QLD (CNS-Cairns Intl.) - 14 min drive

Restaurants

  • ‪Hilton Executive Lounge - ‬2 min walk
  • ‪Dundee's Restaurant on the Waterfront - ‬3 min walk
  • ‪Blu Marlin Bistro - ‬4 min walk
  • ‪Silverswift - ‬3 min walk
  • ‪Three Wolves - ‬5 min walk

About this property

Pullman Reef Hotel Casino

Luxury family-friendly hotel near Cairns Esplanade
Close to Reef Fleet Terminal and Cairns Marlin Marina, Pullman Reef Hotel Casino provides a casino, a rooftop terrace and a coffee shop/cafe. Hit the jackpot at this hotel with amenities such as 455 slot machines, a casino VIP room and 38 casino gaming tables. For some rest and relaxation, visit the sauna. At the 4 on-site restaurants, enjoy breakfast, lunch, dinner, light fare and Fusion cuisine. Free in-room WiFi is available to all guests, along with a garden and dry cleaning/laundry services.
Other perks include:
  • An outdoor pool with free cabanas and sunloungers
  • Limo/town car service, cooked-to-order breakfast (surcharge) and valet parking (surcharge)
  • An electric car charging station, express check-out and express check-in
  • Babysitting (surcharge), a lift and coffee/tea in reception
  • Guest reviews give top marks for the helpful staff
Room features
All 128 rooms offer comforts, such as 24-hour room service and pillow menus, as well as thoughtful touches, such as air conditioning and bathrobes.
Extra conveniences in all rooms include:
  • Childcare services and free infant beds
  • Recycling, LED light bulbs and eco-friendly cleaning products
  • Bathrooms with Jetted bath and designer toiletries
  • 42-inch LCD TVs with premium channels
  • Balconies, electric kettles and ceiling fans

Languages

Chinese (Mandarin), English, Hindi, Japanese, Thai

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Limo/town car service
  • Parking on site (AUD 12 per night)
  • Valet parking on site (AUD 20 per night; includes in/out privileges)

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM to 11:30 AM on weekdays and 6:30 AM to 11:30 AM on weekends; AUD 39 per person
  • 3 bars/lounges
  • 4 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas

Restaurants on site

  • Flinders Bar and Grill
  • Merchant Cafe
  • Soy Kitchen Street Food
  • Tamarind

Things to do

  • 38 gaming tables
  • 455 slot machines
  • Billiards/pool table
  • Casino (26,566 square feet of space)
  • Evening entertainment
  • Gym
  • Outdoor pool
  • Sauna
  • TV in common areas

Family friendly

  • Free cot
  • In-room babysitting
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (4,080 square foot of space)
  • Meeting rooms

Outdoors

  • Free pool cabanas
  • Garden
  • On the waterfront
  • Outdoor furniture
  • Pool loungers
  • Rooftop terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium digital channels
  • IPod dock
  • Pay films

Food and drink

  • 24-hour room service
  • Electric kettle
  • Espresso maker
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Window screens

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Late check-in subject to availability
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

The property charges 1.4 per cent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for AUD 80 per night.
Free cots are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 150 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: from approximately AUD 39 per person
  • Self-parking fee: AUD 12.00 per night
  • Valet parking fee: AUD 20.00 per night (in/out privileges)
  • Rollaway bed fee: AUD 80 per night
  • Credit card charges are subject to a surcharge of 1.4 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property uses a grey water recycling system
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

Pool access available from 6:30 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transport to and from this property
Parking height restrictions apply

National rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.

Property is also known as

Pullman Casino Hotel
Pullman Casino Reef Hotel
Pullman Hotel Casino
Pullman Reef
Pullman Reef Casino
Pullman Reef Casino Cairns
Pullman Reef Casino Hotel
Pullman Reef Hotel
Pullman Reef Hotel Casino
Pullman Reef Hotel Casino Cairns
Accor Reef Hotel
Cairns Sofitel
Pullman Reef Hotel Cairns
Sofitel Cairns
Pullman Reef Casino Cairns
Pullman Reef Hotel Casino Hotel
Pullman Reef Hotel Casino Cairns
Pullman Reef Hotel Casino Hotel Cairns

Frequently asked questions

Does Pullman Reef Hotel Casino have a pool?

Yes, this property has an outdoor pool. Pool access is from 6:30 AM to 10:00 PM.

How much does it cost to stay at Pullman Reef Hotel Casino?

As of 21 Feb 2025, prices found for a 1-night stay for 2 adults at Pullman Reef Hotel Casino on 28 Feb 2025 start from AU$249.00, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Pullman Reef Hotel Casino pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Pullman Reef Hotel Casino?

Self-parking is available for AUD 12.00 per night. Valet parking is available for AUD 20.00 per night.

What time is check-in at Pullman Reef Hotel Casino?

Check-in start time: 2 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Pullman Reef Hotel Casino?

Checkout is at 11 AM.

Where is Pullman Reef Hotel Casino located?

This family-friendly Cairns hotel is located on the waterfront, just steps away from Reef Hotel Casino and Cairns Esplanade. Reef Fleet Terminal and Cairns Marlin Marina are also within 10 minutes. Cairns Station is 16 minutes by foot.

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Pullman Reef Hotel Casino Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 725 out of 1003 reviews
Rating 8 - Good. 228 out of 1003 reviews
Rating 6 - Okay. 37 out of 1003 reviews
Rating 4 - Poor. 6 out of 1003 reviews
Rating 2 - Terrible. 7 out of 1003 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Philip

Excellent breakfast.
Stayed 1 night in Feb 2025

10/10 Excellent

Crystal

The staff was very efficient, helpful and pleasant. The room was spacious, clean and comfortable. Will stay here again if in the area.
Stayed 1 night in Feb 2025

10/10 Excellent

gulru

The property location was great. The room was big, clean with the view to the bay. Loved the stay there
Stayed 3 nights in Jan 2025

10/10 Excellent

Emi

Thank you for a wonderful stay! I could see the cruise ship I came on from my room, and the jacuzzi was amazing!
Stayed 2 nights in Jan 2025

10/10 Excellent

Danny

Located in a great location. Easy access to the warf, restaurants and the beach.
Stayed 4 nights in Jan 2025

10/10 Excellent

Lilian

Lovely large clean rooms. Close to towns and wharfs.
Stayed 3 nights in Jan 2025

10/10 Excellent

Jeremy

Still a good property after all these years.
Stayed 1 night in Dec 2024

10/10 Excellent

Richard

Great room, staff, location. Everything was great!
Stayed 3 nights in Nov 2024

10/10 Excellent

Hiroko

Good location, larger room, beautiful ocean, nice staff, Thank you so much!
Stayed 5 nights in Nov 2024

10/10 Excellent

Michael Thomas

Fantastic place to stay. In the best spot in cairns for dining to activities at your fingertips. Highly recommend
Stayed 7 nights in Oct 2024

10/10 Excellent

bethany

This is a great hotel! The rooms are big and so nice, balconies comfy, bed is huge and comfy. Everything was awesome!
Stayed 3 nights in Nov 2024

8/10 Good

Daiki

Everything was great!
Stayed 4 nights in Oct 2024

10/10 Excellent

Jill

Beautiful view!
Stayed 4 nights in Oct 2024

10/10 Excellent

Samantha

Friendly staff and exceptional service
Stayed 8 nights in Oct 2024

10/10 Excellent

Hiroshi

Good place for going shopping, accessing the port. The room was nicely cleaned although, indeed, hotel seemed to be old. It was totaly satisfied for their services.
Stayed 3 nights in Nov 2024

10/10 Excellent

Mar

We only had an overnight stay but we’re very pleased with the Pullman Reef. The staff was friendly and exceptionally helpful when I need a shoe repair (Crazy glue to the rescue!). The room was spacious and clean. Easy walk to restaurants and shopping.
Stayed 1 night in Nov 2024

10/10 Excellent

Evan

Our preferred place to stay when in Cairns. Would prefer to have blankets instead of doona
Stayed 1 night in Oct 2024

10/10 Excellent

Carmen

All good
Stayed 3 nights in Dec 2024

10/10 Excellent

Karmel

Absolutely incredible. The cruise ship is literally across the street. Lots of dining options. Our room was very large and updated. Best bang for your bucks.
Stayed 3 nights in Nov 2024

10/10 Excellent

Gordon

Post cruise perfect hotel in Cairns.
The corner room was amazing possibly 1,000 sq feet or more. Beautiful view of the park and waterway. Breakfast restaurant was ok but definitely not 4 or 5 star. Casino is connected.
Stayed 1 night in Nov 2024

8/10 Good

Joy

Everything close by
Stayed 1 night in Nov 2024

10/10 Excellent

ROY

Stayed in junior suite ,exceeded my expectations,would definitely recommend this hotel
Stayed 4 nights in Sep 2024

10/10 Excellent

Paul R.

Great service and welcoming staff
Stayed 4 nights in Sep 2024

10/10 Excellent

Verified traveller

Great location and large, comfortable room.
A pleasant stay at the Pullman Reef Hotel Casino. The room was large and well appointed, though some minor signs of age will need addressing in the next year or two. A great location with a lovely view. Staff were helpful and efficient. Despite it being linked to the casino, the room was pleasingly quiet. The pool area was better than expected too. Would stay there again.
Stayed 4 nights in Oct 2024

10/10 Excellent

sara

Overall I was very happy with the hotel during both of my stays. My room last night had a nice balcony overlooking the pool. Unfortunately, the hotel saw fit to close the pool for a week, and work was being performed outside and below me
Stayed 1 night in Nov 2024