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The Benson Hotel

4.0 star property
Art Deco Cairns hotel in Cairns Central Business District with a 24-hour front desk

Photo gallery for The Benson Hotel

Suite
Breakfast and dinner served
Pillow-top beds, laptop workspace, free WiFi, bed sheets
Property entrance
Terrace/patio

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking available
  • 24/7 front desk
  • Bar
  • Housekeeping
The current price is AU$197
includes taxes & fees
16 Mar - 17 Mar

Room options

Available filters for rooms
Showing 14 of 14 rooms

View all photos for Deluxe Room, 1 King Bed, Terrace

Deluxe Room, 1 King Bed, Terrace | Terrace/patio

Deluxe Room, 1 King Bed, Terrace

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Pillow-top bed
Private bathroom
Hairdryer
Microwave
Champagne service
  • 22 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Queen Beds

Pillow-top beds, laptop workspace, free WiFi, bed sheets

Superior Room, 2 Queen Beds

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Pillow-top bed
Private bathroom
Hairdryer
Microwave
Champagne service
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite

Pillow-top beds, laptop workspace, free WiFi, bed sheets

Suite

Highlights

Separate dining area
Separate sitting area
Air conditioning
Mini-fridge
Flat-screen TV
Pillow-top bed
Separate bedroom
Bathrobes
  • 40 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Pillow-top beds, laptop workspace, free WiFi, bed sheets

Standard Room, 1 King Bed

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Pillow-top bed
Private bathroom
Hairdryer
Microwave
Champagne service
  • 22 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible

Standard Room, 1 King Bed, Accessible

Standard Room, 1 King Bed, Accessible

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Pillow-top bed
Private bathroom
Hairdryer
Microwave
Champagne service
  • 22 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

Pillow-top beds, laptop workspace, free WiFi, bed sheets

Superior Room, 1 King Bed

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Pillow-top bed
Private bathroom
Hairdryer
Microwave
Champagne service
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Pillow-top bed
Private bathroom
Hairdryer
Microwave
Champagne service
  • 22 sq m
  • River view
  • Sleeps 4
  • 2 Queen Beds

Benson Suite

  • Sleeps 2
  • 1 Queen Bed

Superior King With View

  • Sleeps 3
  • 1 King Bed

Superior Queen With View

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Accessible Room

Pillow-top beds, laptop workspace, free WiFi, bed sheets

Standard Accessible Room

  • Sleeps 2
  • 1 King Bed

Deluxe Terrace Room

  • Sleeps 2
  • 1 King Bed

View all photos for Standard King Room

Pillow-top beds, laptop workspace, free WiFi, bed sheets

Standard King Room

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Queen Room

Bathroom

Standard Queen Room

  • Sleeps 4
  • 2 Queen Beds

Similar properties

Reception

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  • Pool
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  • Restaurant
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8.6 out of 10, Excellent, (1004)
The price is AU$199
includes taxes & fees
24 Feb - 25 Feb
Pacific Hotel Cairns
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About the area

Map
44-56 Grafton Street, Cairns, QLD, 4870

What's nearby

  • Cairns Central Shopping Centre - 5 min walk
  • Cairns Esplanade - 6 min walk
  • Reef Hotel Casino - 7 min walk
  • Reef Fleet Terminal - 8 min walk
  • Cairns Marlin Marina - 12 min walk

Getting around

  • Cairns Station - 9 min walk
  • Cairns, QLD (CNS-Cairns Intl.) - 13 min drive

Restaurants

  • ‪Annee's CaPhe - ‬5 min walk
  • ‪Caffiend - ‬2 min walk
  • ‪Gilligan's Travels - ‬5 min walk
  • ‪The Lillipad Cafe - ‬1 min walk
  • ‪Indian brothers restaurant Cairns - ‬4 min walk

About this property

The Benson Hotel

Upscale hotel near Cairns Esplanade
Close to Cairns Central Shopping Centre and Reef Fleet Terminal, The Benson Hotel provides a terrace, a garden and laundry facilities. The on-site restaurant, Benson Bar & Restaurant, offers breakfast, dinner, light fare and happy hour. Stay connected with free in-room WiFi, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices), and guests can find other amenities, such as an outdoor entertainment area and a bar.
You'll also enjoy the following perks during your stay:
  • An outdoor pool with sunloungers
  • Buffet breakfast (surcharge), self-parking (surcharge) and secured bike storage
  • A lift, a porter/bellboy and 2 meeting rooms
  • A front desk safe, outdoor furniture and a 24-hour front desk
  • Guest reviews say great things about the helpful staff and location
Room features
All 101 rooms have comforts such as laptop-friendly workspaces and air conditioning, as well as perks such as free WiFi and desk chairs. Guests reviews say good things about the clean rooms at the property.
Extra amenities include:
  • Free tea bags/instant coffee and electric kettles
  • Bathrooms with showers and free toiletries
  • 55-inch flat-screen TVs with streaming services and digital channels
  • Wardrobes/cupboards, mini fridges and microwaves

Languages

English, French, Indonesian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Onsite parking available only on request
  • Secured, covered parking on site (AUD 25 per night)
  • Limited on-site parking (max 1 space per unit)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: AUD 30 for adults and AUD 22 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Benson Bar & Restaurant

Things to do

  • Bicycle storage
  • Bicycle tours
  • Outdoor pool

Family friendly

  • Fenced pool
  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Pool gate
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 2 meeting rooms
  • 2,885 square feet of conference space
  • Business centre

Outdoors

  • Garden
  • In a nature reserve
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Lift (90 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (62 centimetre high)
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with digital channels
  • Streaming services

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Microwave
  • Mini-fridge
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk chair
  • Free weekday newspapers
  • Laptop workspace

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The property charges 2 per cent for credit card payments
Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 35.0 per night.
Cots (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: AUD 100 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately AUD 30 for adults and from AUD 22 for children
  • Covered self-parking fee: AUD 25 per night
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 35.0 per night
  • Credit card charges are subject to a surcharge of 2 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a debit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

Pool access available from 6:00 AM to 9:00 PM
Parking height restrictions apply

Property is also known as

The Benson Hotel Hotel
The Benson Hotel Cairns
The Benson Hotel Hotel Cairns

Frequently asked questions

Does The Benson Hotel have a pool?

Yes, this property has an outdoor pool. Pool access is from 6:00 AM to 9:00 PM.

How much does it cost to stay at The Benson Hotel?

As of 22 Feb 2025, prices found for a 1-night stay for 2 adults at The Benson Hotel on 16 Mar 2025 start from AU$197.00, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is The Benson Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking at The Benson Hotel?

Self-parking is available for AUD 25 per night. Limited spots are available.

What time is check-in at The Benson Hotel?

Check-in start time: 2:00 PM; check-in end time: anytime.

What time is check-out at The Benson Hotel?

Checkout is at 10:00 AM. Late checkout is available for a fee (subject to availability).

Where is The Benson Hotel located?

Located in Cairns Central Business District, this hotel is within a 10-minute walk of Reef Teach, Cairns Esplanade and Cairns Central Shopping Centre. Reef Fleet Terminal and Cairns Marlin Marina are also within 15 minutes. Cairns Station is 9 minutes by foot.

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The Benson Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 184 out of 377 reviews
Rating 8 - Good. 124 out of 377 reviews
Rating 6 - Okay. 46 out of 377 reviews
Rating 4 - Poor. 15 out of 377 reviews
Rating 2 - Terrible. 8 out of 377 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Mark

Enjoyed our stay
Stayed 3 nights in Dec 2024

8/10 Good

Richardas R

The hotel room was very nice. Check-in was quick and easy. The only reason I gave this hotel 4* is because of the breakfast. The food was very good but the pricing could be better. Two of us staying at the hotel, hotel charged 30$ each for a buffet breakfast. I believe guests should be charged half that price.
Stayed 2 nights in Jan 2025

10/10 Excellent

Rasika

Really nice place to stay
Stayed 6 nights in Oct 2024

8/10 Good

Hannah

Everything, had a great stay
Stayed 4 nights in Nov 2024

10/10 Excellent

Alessandro

Room was huge and pretty renovated. Breakfast was delicious. Thumb up for The Benson
Stayed 3 nights in Dec 2024

10/10 Excellent

Xiaoyi

The hotel location is very good.
Stayed 3 nights in Sep 2024

8/10 Good

Annie

Very convinient place to station! You don’t need a car to get around. Clean and well-equiped room, nice pool. I would recommend!
Stayed 4 nights in Jan 2025

10/10 Excellent

Charlene

Convenient, friendly and helpful
Stayed 1 night in Dec 2024

10/10 Excellent

DESIKACHAR

Value for the room cost we paid.
Stayed 2 nights in Nov 2024

10/10 Excellent

Amit

Very convenient and close to everything, from shopping to travel
Stayed 3 nights in Nov 2024

8/10 Good

Zakir

Nice property and good staff. One elevator was not working, caused unpredictable wait times.
Stayed 4 nights in Jan 2025

8/10 Good

Ardita

Excellent
Stayed 3 nights in Dec 2024

8/10 Good

Mark

Nice pool and room, was able to wash our clothes whilst we was there. Big scary bug chased us around the pool but not Benson Hotels fault! Would recommend.
Stayed 3 nights in Dec 2024

8/10 Good

Jagdish

Great location and decent rooms
Stayed 3 nights in Aug 2024

10/10 Excellent

Vikash

SUPER NICE STAFF
Stayed 5 nights in Sep 2024

10/10 Excellent

Rya

The Benson Hotel in Cairns is a comfortable place to stay. We enjoyed the pool and its vicinity to the esplanade. Would stay again in the future.
Stayed 3 nights in Oct 2024

8/10 Good

John

Ver good location..didnt like the cost of parking per night.expensive
Stayed 1 night in Nov 2024

10/10 Excellent

Tony

Staff were fantastic Rooms very clean pool area great
Stayed 5 nights in Aug 2024

10/10 Excellent

THOMAS

Nice roomy rooms. Tremendous buffet breakfast. Staff are helpful.
Stayed 1 night in Oct 2024

8/10 Good

Em

It is very close to the market and shopping centers.
Stayed 2 nights in Aug 2024

10/10 Excellent

Julie

Loved the two king sized beds which were so comfortable. Microwave, kettle and iron in the room and the shower was really good too.
Stayed 2 nights in Sep 2024

10/10 Excellent

Akira

polite and clean.every staff is very kind.
Stayed 3 nights in Sep 2024

8/10 Good

Stephen

Nice hotel with reasonable size rooms. Good breakfast and pool area
Stayed 1 night in Jul 2024

10/10 Excellent

Seforsa

Great hotel!! Excellent breakfast and cool outdoor pool
Stayed 3 nights in Jul 2024

10/10 Excellent

Emilee

Great clean hotel central to everything.
Stayed 1 night in Jun 2024