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The Benson Hotel

4.0 star property
Art Deco hotel with 24-hour front desk and outdoor pool

Photo gallery for The Benson Hotel

Suite
Terrace/patio
Outdoor pool, open 6:00 AM to 9:00 PM, pool loungers
Reception
1 bedroom, premium bedding, pillow-top beds, laptop workspace

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking available
  • 24/7 front desk
  • Bar
  • Housekeeping
The current price is AU$227
includes taxes & fees
29 June - 30 June

Room options

Available filters for rooms
Showing 14 of 14 rooms

View all photos for Deluxe Room, 1 King Bed, Terrace

Deluxe Room, 1 King Bed, Terrace | Terrace/patio

Deluxe Room, 1 King Bed, Terrace

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Pillow-top bed
Separate bedroom
Premium bedding
Private bathroom
Hairdryer
  • 22 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Queen Beds

1 bedroom, premium bedding, pillow-top beds, laptop workspace

Superior Room, 2 Queen Beds

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Pillow-top bed
Separate bedroom
Premium bedding
Private bathroom
Hairdryer
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite

1 bedroom, premium bedding, pillow-top beds, laptop workspace

Suite

Highlights

Separate dining area
Separate sitting area
Air conditioning
Mini-fridge
Flat-screen TV
Pillow-top bed
Separate bedroom
Premium bedding
  • 40 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

1 bedroom, premium bedding, pillow-top beds, laptop workspace

Standard Room, 1 King Bed

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Pillow-top bed
Separate bedroom
Premium bedding
Private bathroom
Hairdryer
  • 22 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible

Standard Room, 1 King Bed, Accessible

Standard Room, 1 King Bed, Accessible

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Pillow-top bed
Separate bedroom
Premium bedding
Private bathroom
Hairdryer
  • 22 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

1 bedroom, premium bedding, pillow-top beds, laptop workspace

Superior Room, 1 King Bed

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Pillow-top bed
Separate bedroom
Premium bedding
Private bathroom
Hairdryer
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Pillow-top bed
Separate bedroom
Premium bedding
Private bathroom
Hairdryer
  • 22 sq m
  • River view
  • Sleeps 4
  • 2 Queen Beds

Benson Suite

  • Sleeps 2
  • 1 Queen Bed

Superior King With View

  • Sleeps 3
  • 1 King Bed

Superior Queen With View

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Accessible Room

1 bedroom, premium bedding, pillow-top beds, laptop workspace

Standard Accessible Room

  • Sleeps 2
  • 1 King Bed

Deluxe Terrace Room

  • Sleeps 2
  • 1 King Bed

View all photos for Standard King Room

1 bedroom, premium bedding, pillow-top beds, laptop workspace

Standard King Room

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Queen Room

Bathroom

Standard Queen Room

  • Sleeps 4
  • 2 Queen Beds

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About the area

Map
44-56 Grafton Street, Cairns, QLD, 4870

What's nearby

  • Cairns Esplanade - 5 min walk - 0.5 km
  • Cairns Central Shopping Centre - 5 min walk - 0.5 km
  • Reef Fleet Terminal - 6 min walk - 0.6 km
  • Esplanade Lagoon - 8 min walk - 0.7 km
  • Cairns Marlin Marina - 10 min walk - 0.9 km

Getting around

  • Cairns Station - 9 min walk
  • Cairns, QLD (CNS-Cairns Intl.) - 13 min drive

Restaurants

  • ‪Annee's CaPhe - ‬5 min walk
  • ‪Caffiend - ‬2 min walk
  • ‪Gilligan's Travels - ‬5 min walk
  • ‪The Lillipad Cafe - ‬1 min walk
  • ‪Indian brothers restaurant Cairns - ‬4 min walk

About this property

The Benson Hotel

Upscale hotel near Cairns Esplanade
Close to Cairns Central Shopping Centre and Reef Fleet Terminal, The Benson Hotel provides a terrace, a garden and laundry facilities. The on-site restaurant, Benson Bar & Restaurant, offers breakfast, dinner, light fare and happy hour. Stay connected with free in-room WiFi, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices), and guests can find other amenities, such as an outdoor entertainment area and a bar.
You'll also enjoy the following perks during your stay:
  • An outdoor pool with sunloungers
  • Buffet breakfast (surcharge), self-parking (surcharge) and concierge services
  • Outdoor furniture, free newspapers and bike tour information
  • Tour/ticket information, a front desk safe and 2 meeting rooms
  • Guest reviews say great things about the helpful staff and location
Room features
All 101 rooms have comforts such as premium bedding and laptop-friendly workspaces, as well as perks such as free WiFi and desk chairs. Guests reviews say good things about the clean rooms at the property.
Extra amenities include:
  • Free tea bags/instant coffee and electric kettles
  • Bathrooms with showers and free toiletries
  • 55-inch flat-screen TVs with streaming services and digital channels
  • Wardrobes/cupboards, mini fridges and microwaves

Languages

English, French, Indonesian, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Onsite parking available only on request
  • Secured, covered parking on site (AUD 25 per night)
  • Limited on-site parking (max 1 space per unit)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: AUD 30 for adults and AUD 22 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Benson Bar & Restaurant

Things to do

  • Bicycle storage
  • Bicycle tours
  • Outdoor pool

Family friendly

  • Fenced pool
  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Pool gate
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 2 meeting rooms
  • 2,885 square feet of conference space
  • Business centre

Outdoors

  • Garden
  • In a nature reserve
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Lift (90 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (62 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 10 floors
  • Art Deco architecture
  • Banquet hall
  • Built in 1984
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with digital channels
  • Streaming services

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Microwave
  • Mini-fridge
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk chair
  • Free weekday newspapers
  • Laptop workspace

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The property charges 2 per cent for credit card payments
Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 35.0 per night.
Cots (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: AUD 100 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately AUD 30 for adults and from AUD 22 for children
  • Covered self-parking fee: AUD 25 per night
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 35.0 per night
  • Credit card charges are subject to a surcharge of 2 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a debit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

Pool access available from 6:00 AM to 9:00 PM
Parking height restrictions apply

Property is also known as

The Benson Hotel Hotel
The Benson Hotel Cairns
The Benson Hotel Hotel Cairns

Frequently asked questions

Does The Benson Hotel have a pool?

Yes, this property has an outdoor pool. Pool access is from 6:00 AM to 9:00 PM.

How much does it cost to stay at The Benson Hotel?

As of 19 June 2025, prices found for a 1-night stay for 2 adults at The Benson Hotel on 29 June 2025 start from AU$227.05, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is The Benson Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking at The Benson Hotel?

Self-parking is available for AUD 25 per night. Limited spots are available.

What time is check-in at The Benson Hotel?

Check-in start time: 2:00 PM; check-in end time: anytime.

What time is check-out at The Benson Hotel?

Checkout is at 10:00 AM. Late checkout is available for a fee (subject to availability).

Where is The Benson Hotel located?

Located in Cairns Central Business District, this hotel is within a 10-minute walk of Reef Teach, Cairns Esplanade and Cairns Central Shopping Centre. Reef Fleet Terminal and Cairns Marlin Marina are also within 15 minutes. Cairns Station is 9 minutes by foot.

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The Benson Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 215 out of 431 reviews
Rating 8 - Good. 139 out of 431 reviews
Rating 6 - Okay. 53 out of 431 reviews
Rating 4 - Poor. 16 out of 431 reviews
Rating 2 - Terrible. 8 out of 431 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10

Great and comfortable stay. The staff at reception was great.
Stayed 2 nights in Jun 2025

8/10

Good service the location is close to everything Shopping Centre, Bank, Esplanade, Casino, Ferry, Bus, cost was reasonable for Cairns, nice hotel.
Stayed 3 nights in Jun 2025

10/10

Beautiful hotel in the heart of Cairns. Clean, cosy, delicious food (Eugene the Chief is amazing). Everything is around the corner. Wish no better for a good vocation.
Stayed 6 nights in May 2025

10/10

Wonderful location for a Cairns stay. Have been to Cairns several times and stayed at various hotels and found The Benson to be in the best location, easy to walk to dining options and to the marina or Cairns Central etc.
Stayed 7 nights in Apr 2025

10/10

Beautiful property great friendly staff, great buffet breakfast, awesome stay
Stayed 1 night in Mar 2025

8/10

Clean, quiet, friendly! GREAT LOCATION!!! Room was spacious.. 2 queens! Highly recommend! Great coffee.. and the breakfast looked good!
Stayed 1 night in Apr 2025

10/10

Awesome breakfast.
Stayed 3 nights in Feb 2025

8/10

Property is in a handy location. Staff were always friendly and helpful.
Stayed 3 nights in Mar 2025

10/10

Enjoyed our stay
Stayed 3 nights in Dec 2024

10/10

Modern and clean hotel, with a good breakfast. Good central location to get to most amenities.
Stayed 5 nights in Feb 2025

10/10

Amazing stay, great service, comfy beds, pool is nice and clean, breakfast options are awesome and yummy. Great experience, definitely will be back. Walking distance to the esplanade as well.
Stayed 5 nights in Feb 2025

10/10

Very good/clean property very closr to shopping areas. Parking at the hotel is an extra fee each day.
Stayed 2 nights in Mar 2025

10/10

Loved the facility. One lift was broken while there which made it a lengthy wait to go up and down from the room. The rest of the facility was great with good dining and activities walking distance! It was beautiful
Stayed 1 night in Apr 2025

10/10

Really nice place to stay
Stayed 6 nights in Oct 2024

10/10

On vacation with wife. We enjoyed the nearby walkable attractions (casino, snorkel wharf, convenience store and numerous restaurants). The washer and dryer was convenient to do a load of wash in the middle of our travels.
Stayed 3 nights in Feb 2025

10/10

A nice hotel with the usual breakfast.
Stayed 3 nights in Nov 2024

6/10

We stayed here with the family . It is in a good location - central to all amenities. Accommodation itself was fine. Staff were friendly and helpful. The reason for 3 stars was for the noise. It is across the road from Gilligan's Bar which is a backpackers hostel type of bar and which closes at 3am. Unfortunately, we could not change rooms as the hotel was fully booked. If we stayed here again, I would absolutely select a room with a view of the pool. This is far enough away from Gilligans, facing the opposite directions and would be quieter. Other than the noise this was a lovely hotel.
Stayed 5 nights in Apr 2025

8/10

Hotel well located, breakfast good, disappointing bar only open limited days- receptionist were helpful - umbrellas and tow eg is provided- can be noisy with younger travellers
Stayed 3 nights in Mar 2025

8/10

We liked the location as we could walk to all of our booked tours, such as The Great Barrier Reef. There were restaurants and shopping close by. View not great from our room. There is laundry and a nice pool area on the 4th floor. No shuttle to/or from the airport.
Stayed 4 nights in Mar 2025

8/10

Everything, had a great stay
Stayed 4 nights in Nov 2024

8/10

It is a convenient place to stay if going to events at the Cairns Convention Centre. Only thing I found the pillows to be a little hard.
Stayed 1 night in Feb 2025

10/10

Staff were extremely helpful.
Stayed 1 night in Dec 2024

8/10

Great location and decent rooms
Stayed 3 nights in Aug 2024

6/10

The staff were friendly. The room was clean and the bed and pillow were great. However, I had a major issue with the air-conditioning, it was extremely noisy. The second point was,why dose the bean counters believe that cheap toilet paper is better when you use 10 times the amount than good quality paper? For $200.00 a night hotel I expect better
Stayed 2 nights in Apr 2025

10/10

Very convenient and close to everything, from shopping to travel
Stayed 3 nights in Nov 2024