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Hotel Matsubara

3.0 star property
Family-friendly hotel with free breakfast and free valet parking

Photo gallery for Hotel Matsubara

Exterior
Spa
Lobby sitting area
Lake
Garden

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Gym
  • Spa
  • Pet-friendly
  • Laundry
  • Room service
  • 24/7 front desk
The current price is AU$78
includes taxes & fees
30 Mar - 31 Mar

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Basic Double Room

Minibar, in-room safe, desk, blackout curtains

Basic Double Room

Highlights

LCD TV
Blackout curtains
Private bathroom
Hairdryer
Minibar
Cable channels
In-room safe
Pet friendly
  • 14 sq m
  • Sleeps 2
  • 1 Double Bed OR 1 Single Bed

View all photos for Deluxe Triple Room

Minibar, in-room safe, desk, blackout curtains

Deluxe Triple Room

Highlights

Free cots/infant beds
LCD TV
Blackout curtains
Private bathroom
Hairdryer
Minibar
Cable channels
In-room safe
  • 20 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Deluxe Double Room

Minibar, in-room safe, desk, blackout curtains

Deluxe Double Room

Highlights

LCD TV
Blackout curtains
Private bathroom
Hairdryer
Minibar
Cable channels
In-room safe
Pet friendly
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

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About the area

Map
Rua Professor José Paulo, 80, Vila Capivari, Campos do Jordão, SP, 12460-000

What's nearby

  • Campos do Jordão Convention Center - 8 min walk
  • Capivari Park - 16 min walk
  • Centro Universitário Senac - Campos do Jordão - 19 min walk
  • Ducha de Prata - 4 min drive
  • Elephant Hill Viewpoint - 5 min drive

Getting around

  • Campos do Jordao Emilio Ribas Station - 10 min walk
  • São Paulo (GRU-Guarulhos - Governor André Franco Montoro Intl.) - 176 min drive

Restaurants

  • ‪Chalezinho Campos do Jordão - ‬9 min walk
  • ‪Don Macedo - ‬8 min walk
  • ‪Cantinho da Serra Grill - ‬10 min walk
  • ‪Churrasco Ao Vivo - ‬10 min walk
  • ‪L'osteria Villa Casato - ‬8 min walk

About this property

Hotel Matsubara

Family-friendly hotel located in Capivari
A free breakfast buffet, a garden and a playground are just a few of the amenities provided at Hotel Matsubara. Treat yourself to a massage or other spa services. Free in-room WiFi is available to all guests, along with an arcade/games room and laundry facilities.
You'll also find perks such as:
  • Free self-parking and valet parking
  • A free local area shuttle, free newspapers and luggage storage
  • Concierge services, tour/ticket information and coffee/tea in reception
Room features
All guest rooms at Hotel Matsubara have amenities, such as free WiFi, safes and minibars.
More conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • 26-inch LCD TVs with cable channels
  • Heating, daily housekeeping and desks

Languages

Portuguese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free area shuttle
  • Area shuttle
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Free buffet breakfast available daily 7 AM to 11 AM
  • Coffee and tea in common areas

Things to do

  • Arcade/game room
  • Free children's club
  • Gym
  • Playground

Family friendly

  • Arcade/game room
  • Baby toys
  • Children's toys
  • Free area shuttle
  • Free children's club
  • Laundry facilities
  • Playground

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • In the mountains
  • Picnic area

Spa

  • Massage
  • Spa services

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 26-inch LCD TV with cable channels

Food and drink

  • Limited room service
  • Minibar

More

  • Desk
  • Heating (climate-controlled)
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of BRL 70 per pet, per day
Service animals are welcome, and are exempt from fees
1 total (up to 8 kg per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property on the number on the booking confirmation

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.

Payment types

Important information

Optional extras

  • Pet fee: BRL 70 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector

We should mention

Parents or a legal guardian travelling with children under 18 years must present the child's birth certificate and an identity card with photo (for example, a passport) at check-in. For international travels to Brazil, if only one of the parents is travelling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorising the trip signed by the other parent with a notarial certification of signature. In the event that the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, a judicial authorisation is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before travelling for more information.

Property is also known as

Hotel Matsubara Campos do Jordao
Matsubara Campos do Jordao
Hotel Matsubara Hotel
Hotel Matsubara Campos do Jordão
Hotel Matsubara Hotel Campos do Jordão

Frequently asked questions

Is Hotel Matsubara pet-friendly?

Yes, this hotel allows pets (limit 1 total) with a maximum weight of up to 8 kg per pet. There's a fee of BRL 70 per pet, per day. Service animals are exempt from fees.

How much does it cost to stay at Hotel Matsubara?

As of 1 Mar 2025, prices found for a 1-night stay for 2 adults at Hotel Matsubara on 30 Mar 2025 start from AU$77.59, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hotel Matsubara?

Self-parking and valet parking are free at this property.

What time is check-in at Hotel Matsubara?

Check-in start time: 2 PM; check-in end time: midnight.

What time is check-out at Hotel Matsubara?

Checkout is at noon.

Where is Hotel Matsubara located?

This family-friendly Campos do Jordão hotel is located in the mountains, within a 10-minute walk of Campos do Jordão Convention Center and Cadij Shopping Center. Aspen Mall and Capivari Shopping Center are also within 15 minutes. Campos do Jordao Emilio Ribas Station is 10 minutes by foot.

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Hotel Matsubara Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 120 out of 240 reviews
Rating 8 - Good. 77 out of 240 reviews
Rating 6 - Okay. 33 out of 240 reviews
Rating 4 - Poor. 5 out of 240 reviews
Rating 2 - Terrible. 5 out of 240 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Jose

Great hotel. Thumbs up to the shuttle service to the town centre
Stayed 1 night in Apr 2023

10/10 Excellent

LUZIANE

Maravilhoso
Recepção acolhedora, Sr Wanderley muito simpático e agradável assim como motorista Daniel e os demais. O Hotel oferece tranfer gratuito para o centro até às 22, além de café e chocolate quente à vontade para aquecer no frio gostoso da Cidade. Acomodação muito boa.
Stayed 2 nights in Nov 2024

10/10 Excellent

PAULO

Stayed 3 nights in Oct 2024

6/10 Okay

Dion

Liked: Property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

Lana

Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveller

Incrível, hospedagem ótimo, café da manhã tava tudo delicioso, pessoal que trabalha lá são muito educados e nos atenderam muito bem.
Stayed 3 nights in Oct 2024

10/10 Excellent

Verified traveller

Ótima estadia e custo benefício.
Otimo custo benefício. Peguei um quarto simples mas que atendeu muito bem para uma noite. O quarta estava com um pouco de pó no armários e embaixo da cama. O hotel é bonito, bem localizado e ótimo cafe da manhã.
Stayed 1 night in Sep 2024

6/10 Okay

Adriano

Liked: Staff & service
Não fizeram arrumação do quartos e nem dos banheiros, nem trocou as toalhas.
Stayed 2 nights in Sep 2024

6/10 Okay

Verified traveller

Liked: Room comfort
Disliked: Property conditions & facilities
As acomodações são bem antigas no geral , tem pequenas coisas que podem ser melhoradas como por exemplo, fechadura, tv, mais prateleiras ou armário no banheiro. Para ter uma ideia logo na entrada tem uma sala aberta para escolher dvd, porém não tem aparelho de dvd no quarto, então fica ali sem sentido. A área de brinquedos é legal, tem um ótimo espaço, porém está um pouco largado, sem manutenção e com um sinal de infiltração.
Stayed 2 nights in Sep 2024

10/10 Excellent

Carlos

Nota Geral: 8.5/10 Fiquei hospedado por um dia neste hotel e minha experiência foi bastante positiva com alguns pontos a melhorar. Pontos Positivos: A localização é excelente, próximo do centro. O quarto é espaçoso e tem uma varanda grande, com uma vista bonita para as montanhas. O banheiro é amplo, o quarto tem TV, Wi-Fi e aquecedor elétrico. O café da manhã foi gostoso. O atendimento foi ótimo, com funcionários muito educados e prestativos. Pontos a Melhorar: O chuveiro foi um dos maiores problemas. Demorava bastante para ajustar a temperatura ideal e, às vezes, a água ficava muito quente ou fria. O quarto estava limpo, mas percebi que havia bastante poeira embaixo da cama, o que poderia ser melhorado. A cama não foi das mais confortáveis comparada a outros hotéis que já fiquei. No geral, é uma excelente opção para quem procura um ambiente confortável e familiar.
Stayed 1 night in Sep 2024

8/10 Good

Arthur

Stayed 2 nights in Sep 2024

10/10 Excellent

Alessandra

Stayed 1 night in Aug 2024

10/10 Excellent

Gabriel

O melhor hotel custo beneficio!!
Um dos melhores hoteis, não estavam em um preço alto, e as condições do hotel são excelentes, sala de jogos, academia, café da manha... O transfer também nos poupou muito dinheiro ate o centro de Capivari, quarto também, é bem grande. Realmente não tenho nada a reclamar, valeu super a pena!
Stayed 4 nights in Aug 2024

8/10 Good

Ronaldo

Stayed 1 night in Aug 2024

10/10 Excellent

Marcia dias nogueira

Stayed 3 nights in Aug 2024

10/10 Excellent

Ana Lillian

Stayed 3 nights in Aug 2024

10/10 Excellent

Verified traveller

Muito bom
Quartos confortáveis! Excelente café da manhã. Transfer para vila Capivari e brinquedoteca! Tudo perfeito
Stayed 3 nights in Aug 2024

10/10 Excellent

Verified traveller

Funcionários super atenciosos e prestativos!
Stayed 2 nights in Aug 2024

10/10 Excellent

amilton f

Stayed 3 nights in Aug 2024

10/10 Excellent

Andre Luiz

Stayed 2 nights in Aug 2024

10/10 Excellent

Beatriz

Hotel com valor justo e funcionários super educados, amei a experiência.
Stayed 2 nights in Aug 2024

10/10 Excellent

Muhammad

Stayed 1 night in Aug 2024

10/10 Excellent

Anna

Stayed 1 night in Aug 2024

10/10 Excellent

Marilene

Agradável
Stayed 1 night in Jul 2024

10/10 Excellent

Lincoln

Excelente
Apesar de não ser um hotel novo, as acomodações estão em ótimo estado. Os funcionários são muito gentis e prestativos. Café da manhã variado e farto, com horário prolongado (7h às 11h)!
Stayed 6 nights in Jul 2024