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Dreams Jade Resort & Spa - All Inclusive

4.5 star property
Luxury property on the beach, with 3 outdoor pools
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Dreams Jade Resort & Spa - All Inclusive

Exterior
Outdoor wedding area
Preferred Club Suite Ocean Front Double
Preferred Club Governor Suite | Living room
3 outdoor pools, a heated pool, open 7:00 AM to 7:00 PM, pool umbrellas
VIP Access

Reviews

8.4 out of 10

Very good

Popular amenities

  • Pet-friendly
The price is AU$722
includes taxes & fees
20 Jan - 21 Jan 2025

Perks for members at select top-rated stays

Our Silver and Gold members get perks at select VIP Access properties, on top of exceptional service.
Silver tier member
A perk like food and drink extras, free breakfast, or parking credits
Gold tier member
Room upgrades when available, plus Silver perks

Room options

Available filters for rooms
Showing 16 of 16 rooms

View all photos for Deal of the Day

Free minibar, in-room safe, desk, laptop workspace

Deal of the Day

Highlights

Balcony or patio
Air conditioning
Free minibar items
LCD TV
Ceiling fan
Blackout curtains
Private bathroom
Hairdryer
  • 65 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite Double

Free minibar, in-room safe, desk, laptop workspace

Junior Suite Double

Highlights

Balcony or patio
Air conditioning
Free minibar items
LCD TV
Ceiling fan
Blackout curtains
Separate bedroom
Private bathroom
  • 65 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Preferred Club Suite Ocean Front King

Preferred Club Suite Ocean Front King

Preferred Club Suite Ocean Front King

Highlights

Balcony or patio
Air conditioning
Club Lounge
Free minibar items
LCD TV
Pillow menu
Ceiling fan
Blackout curtains
  • 71 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Preferred Club Suite Ocean View King

Preferred Club Suite Ocean View King

Preferred Club Suite Ocean View King

Highlights

Balcony or patio
Air conditioning
Club Lounge
Free minibar items
LCD TV
Pillow menu
Ceiling fan
Blackout curtains
  • 71 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Deal of the Day Preferred Tropical View

Free minibar, in-room safe, desk, laptop workspace

Deal of the Day Preferred Tropical View

Highlights

Balcony or patio
Air conditioning
Free minibar items
LCD TV
Ceiling fan
Blackout curtains
Private bathroom
Hairdryer
  • 71 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Junior Suite Ocean Front Double

Junior Suite Ocean Front Double

Junior Suite Ocean Front Double

Highlights

Balcony or patio
Air conditioning
Free minibar items
LCD TV
Ceiling fan
Blackout curtains
Separate bedroom
Private bathroom
  • 65 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Preferred Club Suite Ocean View Double

Preferred Club Suite Ocean View Double

Preferred Club Suite Ocean View Double

Highlights

Balcony or patio
Air conditioning
Club Lounge
Free minibar items
LCD TV
Pillow menu
Ceiling fan
Blackout curtains
  • 71 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite Ocean Front King

Free minibar, in-room safe, desk, laptop workspace

Junior Suite Ocean Front King

Highlights

Balcony or patio
Air conditioning
Free minibar items
LCD TV
Ceiling fan
Blackout curtains
Separate bedroom
Private bathroom
  • 65 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite Ocean View Double

Free minibar, in-room safe, desk, laptop workspace

Junior Suite Ocean View Double

Highlights

Balcony or patio
Air conditioning
Free minibar items
LCD TV
Ceiling fan
Blackout curtains
Separate bedroom
Private bathroom
  • 65 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite King

Free minibar, in-room safe, desk, laptop workspace

Junior Suite King

Highlights

Balcony or patio
Air conditioning
Free minibar items
LCD TV
Ceiling fan
Blackout curtains
Separate bedroom
Private bathroom
  • 65 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room

Free minibar, in-room safe, desk, laptop workspace

Family Room

Highlights

Balcony or patio
Air conditioning
Free minibar items
LCD TV
Ceiling fan
Blackout curtains
Private bathroom
2 bathrooms
  • 130 sq m
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Junior Suite Ocean View King

Free minibar, in-room safe, desk, laptop workspace

Junior Suite Ocean View King

Highlights

Balcony or patio
Air conditioning
Free minibar items
LCD TV
Ceiling fan
Blackout curtains
Separate bedroom
Private bathroom
  • 65 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Preferred Club Governor Suite

Preferred Club Governor Suite | View from room

Preferred Club Governor Suite

Highlights

Balcony or patio
Separate dining area
Air conditioning
Club Lounge
Free minibar items
LCD TV
Pillow menu
Separate bedroom
  • 101 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Suite Ocean Front Double

Preferred Club Suite Ocean Front Double

Preferred Club Suite Ocean Front Double

Highlights

Balcony or patio
Air conditioning
Club Lounge
Free minibar items
LCD TV
Pillow menu
Ceiling fan
Blackout curtains
  • 71 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite Tropical View King

Free minibar, in-room safe, desk, laptop workspace

Junior Suite Tropical View King

Highlights

Balcony or patio
Air conditioning
Free minibar items
LCD TV
Ceiling fan
Blackout curtains
Separate bedroom
Private bathroom
  • 65 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite Tropical View Double

Free minibar, in-room safe, desk, laptop workspace

Junior Suite Tropical View Double

Highlights

Balcony or patio
Air conditioning
Free minibar items
LCD TV
Ceiling fan
Blackout curtains
Separate bedroom
Private bathroom
  • 65 sq m
  • Sleeps 4
  • 2 Double Beds
Nightclub

Dreams Riviera Cancun Resort & Spa - All Inclusive

Pool
Hot tub
Breakfast included
All-inclusive
8.6 out of 10, Excellent, (1078)
The price is AU$632
includes taxes & fees
22 Dec - 23 Dec
Dreams Riviera Cancun Resort & Spa - All Inclusive
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About the area

Map
Unidad 26, Mz 20 Lote 1-1 SM 3, Puerto Morelos, QROO, 77580

What's nearby

  • Puerto Morelos Town Square - 6 min drive
  • Ojo de Agua Beach - 6 min drive
  • Puerto Morelos Artists’ Cooperative - 7 min drive
  • Dr. Alfredo Barrera Marin Botanical Garden - 10 min drive
  • Puerto Morelos Beach - 11 min drive

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 29 min drive

Restaurants

  • ‪Ile de France - ‬11 min walk
  • ‪Arrecife Restaurant - ‬8 min walk
  • ‪La Alhambra - ‬8 min walk
  • ‪Trattoria D'Gulio - ‬10 min walk
  • ‪Zan-Za Bar - ‬11 min walk

About this property

Dreams Jade Resort & Spa - All Inclusive

Luxury all-inclusive property near Puerto Morelos Beach
Consider a stay at Dreams Jade Resort & Spa - All Inclusive and take advantage of a free breakfast buffet, a nightclub and 2 swim-up bars. This property is a great place to bask in the sun with a private beach, beachfront dining and a beach bar. Indulge in hydrotherapy, a facial and a manicure/pedicure at the on-site spa. At the 7 on-site restaurants, enjoy breakfast, lunch, dinner, children's meals and ocean views. Yoga classes are offered at the gym; other things to do include beach volleyball, basketball and kayaking. In addition to a poolside bar and a terrace, guests can connect to free in-room WiFi, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices).
Additional perks include:
  • 3 outdoor pools and a children's pool, with 2 swim-up bars, sunloungers and pool umbrellas
  • Bike hire, 2 outdoor tennis courts and express check-in
  • Supervised childcare (surcharge), luggage storage and multilingual staff
  • A billiards/pool table, a gift shop and bike tour information
  • Guest reviews speak highly of the beach locale and helpful staff
Room features
All 550 rooms have comforts, such as 24-hour room service and laptop-compatible safes, as well as perks, such as laptop-friendly workspaces and air conditioning. Guests reviews speak well of the clean rooms at the property.
More conveniences in all rooms include:
  • Bidets, free toiletries and hairdryers
  • Balconies or patios, LED light bulbs and coffee/tea makers

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

Buffet and à la carte meals, snacks and beverages included
In-room minibar (all beverages included)

Activities and facilities/equipment

All non-motorised water sports, land activities and use of recreational facilities and equipment are included.

Water activities

Kayaking
Rowing/canoeing
Snorkelling
Windsurfing

Land activities

Fitness facilities
Miniature golf
Football
Tennis
Volleyball

Lessons/classes/games

Dancing
Water fitness
Yoga

Entertainment

On-site entertainment and activities
Access to on-site nightclubs
On-site live performances

Awards and affiliations

Eco-certified property
This property participates in Travelife – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Limited on-site parking

Food and drink

  • Free buffet breakfast
  • 2 swim-up bars
  • 3 bars/lounges
  • 7 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Capers - Italian
  • Carnival Buffet
  • CinCin - Mediterranean
  • Mercure-French Adult Only
  • Tamarindo - Mexican

Things to do

  • 2 outdoor tennis courts
  • 3 outdoor pools
  • Arcade/game room
  • Archery
  • Basketball
  • Beach volleyball
  • Bicycle rentals
  • Bicycle tours
  • Billiards/pool table
  • Children's pool
  • Full-service spa
  • Gym
  • Heated pool
  • Kayaking
  • Mini golf
  • Nightclub
  • Personal motorised watercraft
  • Playground
  • Sailing
  • Shopping
  • Spa tub
  • Surfing/bodyboarding
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Children's pool
  • Laundry facilities
  • Mini golf
  • Playground
  • Snack bar/deli
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference centre (10,710 square foot of space)
  • Coworking space
  • Meeting room

Outdoors

  • Beach loungers
  • On a private beach
  • On the bay
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hydrotherapy
  • In-room massages
  • Manicures/pedicures
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Tile flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Guests travelling with a pet must present their pet's current vaccination record at check-in.
Guests travelling with a service animal must contact the property prior to arrival.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 65 per pet, per night
Welcoming dogs only
1 total (up to 10 kg per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Optional extras

  • Pet fee: USD 65 per pet, per night
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The Kids Club, included in the room rate, is available from 9 AM to 10 PM. Parents may not leave the hotel premises while their children are in the Kids Club. In-room babysitters are available if guests intend to leave the premises (surcharge applies; must be requested in advance).

We should mention

Pool access available from 7:00 AM to 7:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on 31 December
Parking height restrictions apply
Children under 18 years old are not allowed in the spa without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Now Jade All Inclusive
Now Jade Riviera Cancun Resort And Spa
Now Jade Riviera Cancun Resort All Inclusive Puerto Morelos
Now Jade Riviera Cancun Hotel Puerto Morelos

Frequently asked questions

Does Dreams Jade Resort & Spa - All Inclusive have a pool?

Yes, this property has 3 outdoor pools and a children's pool. Pool types include heated pools. Pool access is from 7:00 AM to 7:00 PM.

How much does it cost to stay at Dreams Jade Resort & Spa - All Inclusive?

As of 21 Dec 2024, prices found for a 1-night stay for 2 adults at Dreams Jade Resort & Spa - All Inclusive on 20 Jan 2025 start from AU$721.56, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Dreams Jade Resort & Spa - All Inclusive pet-friendly?

Yes, this property allows dogs (limit 1 total) with a maximum weight of up to 10 kg per pet. There's a fee of USD 65 per pet, per night.

How much is parking at Dreams Jade Resort & Spa - All Inclusive?

Limited spots are available.

What time is check-in at Dreams Jade Resort & Spa - All Inclusive?

Check-in start time: 3:00 PM; check-in end time: midnight.

What time is check-out at Dreams Jade Resort & Spa - All Inclusive?

Checkout is at noon. Late checkout is available for a fee (subject to availability).

Are there all-inclusive benefits at Dreams Jade Resort & Spa - All Inclusive?

Yes, the property is all-inclusive. Activities include windsurfing, snorkelling, kayaking and more.

Where is Dreams Jade Resort & Spa - All Inclusive located?

Nestled on the beach, this Puerto Morelos property is within 2 mi (3 km) of Arrecife de Puerto Morelos National Park, Puerto Morelos Artists’ Cooperative and San Jose Catholic Parish. Ojo de Agua Beach and Puerto Morelos Town Square are also within 3 miles (5 km).

Reviews

8.4

Very good

Rating 10 - Excellent. 628 out of 1215 reviews" "
Rating 8 - Good. 312 out of 1215 reviews" "
Rating 6 - Okay. 145 out of 1215 reviews" "
Rating 4 - Poor. 81 out of 1215 reviews" "
Rating 2 - Terrible. 49 out of 1215 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Julie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was wonderful and the staff was friendly. I found the discounted VIP promotion confusing and felt pressured to join the club.
Stayed 4 nights in Dec 2024

10/10 Excellent

Mariah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My fiance and I had a perfect stay at Dreams Jade, the entertainment staff were engaging, the restaurant options were good, beach was stunning and the pools were always kept clean. We will definitely be returning!
Stayed 8 nights in Dec 2024

10/10 Excellent

Sukhjit

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Dec 2024

6/10 Okay

Karen, Washington

Liked: Cleanliness, staff & service
Stayed 3 nights in Dec 2024

10/10 Excellent

Ion

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and quiet
Stayed 7 nights in Dec 2024

10/10 Excellent

John

Stayed 5 nights in Nov 2024

10/10 Excellent

Alexandru

Liked: Cleanliness, staff & service
Good
Stayed 7 nights in Dec 2024

2/10 Terrible

Gabrielle Alysyn

Travelled with family
Liked: Cleanliness, staff & service
Bad food, buffet not great, not kid Friendly, beach bad quality so many rocks can’t even get into ocean. Speciality restaurants good and accessible. Beds comfortable. Would not say this felt like a 5 start resort
Stayed 7 nights in Nov 2024

10/10 Excellent

Perry

We had a wonderful week at Dreams Jade. The food was excellent and all the staff were helpful and so friendly!
Stayed 8 nights in Nov 2024

10/10 Excellent

William

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent massage
Stayed 7 nights in Nov 2024

4/10 Poor

Myduyen

Travelled with partner
Disliked: Cleanliness, staff & service, amenities
Nice room layout but bathrooms smell of urine. Foods, entertainment, and services are one of the worst resort in Mexico. Will never stay here again.
Stayed 4 nights in Nov 2024

10/10 Excellent

Isaac

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Nov 2024

10/10 Excellent

Yana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff. From the moment you walk in to the moment you walk out. Everybody is nice and reapectful. Anything you need will be done for you. Amazing time! 10 stars. Clean and fun. MUST STAY ON PREFFERED SIDE, wonderful experience 😀 amazing ocean views 💙
Stayed 6 nights in Nov 2024

10/10 Excellent

Joanna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Nov 2024

10/10 Excellent

Katherine

Liked: Cleanliness
Stayed 3 nights in Nov 2024

8/10 Good

Trevor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked the room. The staff were fantastic. Everyone friendly and helpful. Martin the front desk manager and Alberto on his staff were incredibly helpful with an issue we had with our booking. An option we chose through Expedia was not conveyed to the hotel. But Martin and Alberta fixed the situation quickly and efficiently. We enjoyed the teppanyaki restaurant the most. Our chef Miguel was amazing. Some of the other restaurants weren’t amazing. Overall we had a good experience.
Stayed 5 nights in Nov 2024

10/10 Excellent

Mandeep

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 3 nights in Nov 2024

6/10 Okay

Michal

Travelled with family, Travelled with family and small children
Liked: Staff & service, property conditions & facilities
Rhe resort has potential and the staff are really trying to give good serbut the resort is not able to handle the amount of people. Too many weddings and events, long lines in rhe morning to get inside the restaurant and more lines inside to get the ffod. I've been to many resorts and I never need to wait that long. Too bad, I've been in this resort before Covid and it was great, this time I was disappointed.
Stayed 7 nights in Nov 2024

10/10 Excellent

Constantino

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The restaurant's options. The staff was very friendly. Edwin (the waiter) provided excellent service. Angel (the chocolate angel) entertained us at the pool. In general, we are delighted about our stay in this resort.
Stayed 5 nights in Nov 2024

10/10 Excellent

Denise Mary, Thomasburg

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great resort, lots to do, great food, entertainment was good
Stayed 5 nights in Nov 2024

4/10 Poor

Adlji

Disliked: Cleanliness, staff & service
I didn't like beds are small...i asked for assistance with my 6 years old kid ...he got food poison....they told me you have to pay 175$...just medical staff to take a look....I'm sure he'll say he is ok....i can't give this hotel good review...he got food poison from this hotel....i don't want to investigate this matter...but i won't give good review
Stayed 6 nights in Nov 2024

10/10 Excellent

Hector

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view of the beach from the pool was amazing. The staff was friendly and helpful. We never felt like we were bothering anyone, the customer service was definitely exceptional. We just kept thinking, we can’t wait to come back here.
Stayed 3 nights in Nov 2024

10/10 Excellent

Dustin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 5 nights in Nov 2024

10/10 Excellent

LUIS

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Professional, friendly staff, everyone was willing to help you and do the best possible to make sure you are taking care
Stayed 7 nights in Nov 2024

10/10 Excellent

Corey

Stayed 7 nights in Oct 2024