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Hotel Ojo de Agua

3.0 star property
Escape to an oceanfront haven where sandy toes and sun-kissed skin are just steps away from refreshing cocktails and warm hospitality.
your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Hotel Ojo de Agua

On the beach
Exterior
Outdoor pool, pool loungers
On the beach
Superior Room, Sea View | Beach/ocean view

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Breakfast available
  • 24/7 front desk
  • Housekeeping
The price is AU$174
includes taxes & fees
1 Feb - 2 Feb

Room options

Available filters for rooms
Showing 5 of 5 rooms

Standard Room, 2 Double Beds

Highlights

Separate sitting area
Air conditioning
Flat-screen TV
Private bathroom
Hairdryer
Cable channels
Desk
In-room safe
  • Sleeps 4
  • 2 Double Beds

View all photos for Family Room

Family Room

Family Room

Highlights

Separate sitting area
Air conditioning
Flat-screen TV
Private bathroom
Hairdryer
Cable channels
Daily housekeeping
Desk
  • 21 sq m
  • Sleeps 5
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Standard Room

Standard Room

Standard Room

Highlights

Separate sitting area
Air conditioning
Flat-screen TV
Private bathroom
Hairdryer
Cable channels
Daily housekeeping
Desk
  • 14 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, Sea View

Superior Room, Sea View | Beach/ocean view

Superior Room, Sea View

Highlights

Separate sitting area
Air conditioning
Flat-screen TV
Private bathroom
Hairdryer
Cable channels
Daily housekeeping
Desk
  • 14 sq m
  • Sea view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

Highlights

Separate sitting area
Air conditioning
Flat-screen TV
Private bathroom
Hairdryer
Cable channels
Daily housekeeping
Desk
  • 18 sq m
  • Sleeps 4
  • 2 Double Beds

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Hotel & Beach Club Ojo de Agua

Pool
Kids pool
Free WiFi
Restaurant
7.4 out of 10, Good, (566)
The price is AU$145
includes taxes & fees
30 Jan - 31 Jan
Hotel & Beach Club Ojo de Agua
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About the area

Map
0, Cda. Ejército Mexicano Mz 2 Lt 16 SM2, Manzana 2, Lote 16, SM2 Joaquín Zetina G, Puerto Morelos, QROO, 77580

What's nearby

  • Ojo de Agua Beach - 2 min walk
  • Puerto Morelos Town Square - 6 min walk
  • Puerto Morelos Artists’ Cooperative - 7 min walk
  • Puerto Morelos Beach - 5 min drive
  • Crococun Zoo - 8 min drive

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 26 min drive

Restaurants

  • ‪Yum yum Wok - ‬2 min walk
  • ‪Don Ernesto's - ‬2 min walk
  • ‪Merkadito del Mar - ‬5 min walk
  • ‪La Sirena Restaurant, Lounge and Sports Bar - ‬7 min walk
  • ‪Panna e Cioccolato - ‬8 min walk

About this property

Hotel Ojo de Agua

Hotel by the ocean
Consider a stay at Hotel Ojo de Agua and take advantage of a terrace, a garden and a restaurant. Treat yourself to a massage or other spa services. Stay connected with free in-room WiFi.
Additional perks include:
  • An outdoor pool with sunloungers
  • Continental breakfast (surcharge), a round-trip airport shuttle (surcharge) and luggage storage
  • A 24-hour front desk, multilingual staff and smoke-free property
  • A reception hall and tour/ticket information
  • Guest reviews speak highly of the beach locale and helpful staff
Room features
All guest rooms at Hotel Ojo de Agua feature perks, such as air conditioning and separate sitting areas, in addition to amenities, such as free WiFi and safes. Guests reviews say good things about the clean rooms at the property.
More conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • Flat-screen TVs with cable channels
  • Separate sitting areas, daily housekeeping and desks

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Street parking available
  • 24-hour return airport shuttle on request for a surcharge

Food and drink

  • Daily continental breakfast available 8:00 AM to 11:30 AM for a fee: MXN 220 for adults and MXN 150 for children
  • A restaurant

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden
  • On the beach
  • Picnic area
  • Pool loungers
  • Terrace

Spa

  • Massage

Accessibility

  • No lift

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

More

  • Air conditioning
  • Desk
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MXN 67.88 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: from approximately MXN 220 for adults and from MXN 150 for children
  • Airport shuttle fee: MXN 800 per vehicle (one-way, maximum occupancy 4)
  • Airport shuttle fee per child: MXN 1 (one-way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted

We should mention

This property does not have any lifts
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Ojo Agua Beach Front Hotel Puerto Morelos
Ojo Agua Beach Front Hotel
Ojo Agua Beach Front Puerto Morelos
Ojo Agua Beach Front
Hotel Ojo de Agua Hotel
Collection O Hotel Ojo de Agua
Hotel Ojo de Agua Puerto Morelos
Hotel Ojo de Agua Hotel Puerto Morelos

Frequently asked questions

Does Hotel Ojo de Agua have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Hotel Ojo de Agua?

As of 22 Jan 2025, prices found for a 1-night stay for 2 adults at Hotel Ojo de Agua on 1 Feb 2025 start from AU$168.48, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel Ojo de Agua pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Ojo de Agua?

This property doesn't offer parking.

What time is check-in at Hotel Ojo de Agua?

Check-in start time: 3:00 PM; check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Hotel Ojo de Agua?

Checkout is at noon.

Does Hotel Ojo de Agua provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of MXN 800 per vehicle applies.

Where is Hotel Ojo de Agua located?

Nestled on the beach, this Puerto Morelos hotel is within a 5-minute walk of Ojo de Agua Beach and Arrecife de Puerto Morelos National Park. Puerto Morelos Town Square and Puerto Morelos Artists’ Cooperative are also within 10 minutes.

Hotel Ojo de Agua Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 345 out of 1000 reviews" "
Rating 8 - Good. 285 out of 1000 reviews" "
Rating 6 - Okay. 148 out of 1000 reviews" "
Rating 4 - Poor. 103 out of 1000 reviews" "
Rating 2 - Terrible. 119 out of 1000 reviews" "

7.4/10

Cleanliness

8.0/10

Staff & service

6.8/10

Amenities

6.6/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

6/10 Okay

Peter

Travelled with family
Disliked: Amenities
Location is great . Room is dated but all you really need if you are that type of person. Lobby staff was all great. Fernando is great. But the dude who works at the beach ruined a good few days of the trip on his own lol.
Stayed 7 nights in Jan 2025

10/10 Excellent

Dusmila

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Family friendly
Stayed 2 nights in Jan 2025

10/10 Excellent

Pooja

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a wonderful stay
Stayed 7 nights in Dec 2024

2/10 Terrible

Arielle

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We didn’t even stay. We walked in and walked back out. Location right on beach is nice, but pictures of the hotel do not look the same.
Stayed 2 nights in Jan 2025

8/10 Good

Pamela

Travelled with group
Liked: Cleanliness, staff & service
A hidden gem of a place if you enjoy quiet, sun, nice beach/water and close walking distance to local restaurants and shopping areas. The hotel didn’t look like what was advertise but rooms were clean and it was only matter of minutes to the beach where you were able to relax and enjoy a quiet environment. Don’s Taco and Burrito was wonderful restaurant/bar that catered to the guests and others that May had stopped along the beach. The wait staff was amazing. They ensure you had food/drink when you needed it. Reminder this area preferred Pesos instead of the dollars. No worries it remained a wonderful place for a 5 or ? day getaway! Enjoy!
Stayed 4 nights in Jan 2025

4/10 Poor

Jonathon

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The ocean was the highlight of this place. This hotel made us feel as if we were in a motel. Tv did not work. AC did not work. Staff was not necessarily the most enthusiastic. I would not recommend this hotel the pictures are false that they post.
Stayed 1 night in Jan 2025

6/10 Okay

Robin

Travelled with partner
Disliked: Amenities
Staff is friendly and helpful! Room is very clean. Close to the beach and walking distance to restaurants and music along the street.
Stayed 1 night in Dec 2024

2/10 Terrible

Benny Jamie

Disliked: Cleanliness, staff & service, property conditions & facilities
This was the worst booking experience I’ve ever had the actual place looks nothing like the photos. We walked in five minutes. We wanted to leave matter fact we did leave. We took a loss and booked at another hotel because this place was unbearable unsafe, unsanitary cringe, ugly all of the above take my advice. Don’t even think about this place twice. Don’t stay here.
Stayed 4 nights in Dec 2024

2/10 Terrible

Andrew

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
There wasn't much to be liked about this property. The staff was not helpful. No clean water available for drinking, had to go to a nearby tienda to buy it. The road in front of the hotel lobby is a pot hole ridden mud patch. The hotel gives a general feeling of run down, dilapidated and largely uncared for. Not a single person got into the swimming pool during the two days I was there. Pictures make this place look much nicer than it really is. For the amount of money they charge, you don't get what you pay for. You get far less than what you pay for.
Stayed 2 nights in Dec 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was absolutely amazing and made my trip excellent. The location itself was perfect for me for a first time person in Puerto Morelos that wanted a relaxing week, a week on the beach and a very good pub close by, which was right outside my door basically 😊 I will be back for another visit thank you very much
Stayed 7 nights in Dec 2024

10/10 Excellent

Eric, Bremerton

Liked: Cleanliness, staff & service, property conditions & facilities
Great people
Stayed 2 nights in Dec 2024

10/10 Excellent

Eric, Bremerton

Liked: Cleanliness, staff & service, property conditions & facilities
My top reason is the wonderful location, followed closely by an amazing staff. You made my stay a most enjoyable one.
Stayed 1 night in Dec 2024

2/10 Terrible

Maria

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is under construction and the rooms ate terible
Stayed 7 nights in Dec 2024

4/10 Poor

Tim, vancouver

Travelled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
Smelly room, junk furnishings, door lock was mounted using some sort of spray painted cardboard..just very very dilapidated and in need of complete reno. While low end price there are better options in area..thought i'd give this one a chance..not going back
Stayed 1 night in Dec 2024

8/10 Good

Krystyna

Liked: Cleanliness, staff & service, property conditions & facilities
Convinien location , reasonable price
Stayed 3 nights in Dec 2024

8/10 Good

Amy

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Ojo de Agua was the perfect little place for a mini vacation. It was just as we thought it would be. Beach walks were amazing. The area is super safe and quiet. The town itself is the same. Growing area but it still has a nice quaint town feel. We would definitely go back.
Stayed 3 nights in Dec 2024

8/10 Good

Doug

Stayed 3 nights in Dec 2024

6/10 Okay

Robert Orville, manlius

Liked: Staff & service
Stayed 7 nights in Dec 2024

8/10 Good

Alfer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Dec 2024

2/10 Terrible

James R

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
We liked nothing about the property with the exception Fernando who tried to solve our issues. It was an impossible task given the condition of the hotel. We are seeking a refund!
Stayed 8 nights in Dec 2024

6/10 Okay

Laureen

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities
The room was run down and rather gross. It smelled bad. The location was what I booked it for but I wish I had spent a bit more and went somewhere else.
Stayed 1 night in Dec 2024

10/10 Excellent

Gentian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this hotel, stuff, everything
Stayed 7 nights in Dec 2024

10/10 Excellent

Dusmila

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beach is beautiful
Stayed 1 night in Dec 2024

8/10 Good

Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So had to fix patio door - couldn’t open - was off track and sticking but they did fix it so at least I could open and close it - cable tv didn’t work - had to switch out tvs before getting signal and then only audible was Spanish - couldn’t adjust settings to English - last night of stay - very loud techno music from about 9:30/10:00 pm til 2:45 am - not acceptable - cons of stay - otherwise friendly staff - great location - beautiful view right on beach
Stayed 3 nights in Dec 2024

8/10 Good

Pat

Liked: Cleanliness, staff & service
Stayed 4 nights in Dec 2024