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Waldorf Astoria Cancun

5.0 star property
Recharge with poolside cocktails and serene ocean views. Discover your haven with rejuvenating spa treatments, yoga classes, and helpful staff.

Photo gallery for Waldorf Astoria Cancun

2 outdoor pools
Beach/ocean view
Lobby
Exterior
Terrace/patio

Reviews

9.2 out of 10
Wonderful

Guests liked:

Friendly staff

Popular amenities

  • Bar
  • Pet-friendly
  • Breakfast available
The current price is AU$1,466
includes taxes & fees
3 Mar - 4 Mar

Room options

Available filters for rooms
Showing 19 of 19 rooms

View all photos for Room, 2 Queen Beds, Partial Ocean View

In-room safe, blackout curtains, iron/ironing board

Room, 2 Queen Beds, Partial Ocean View

Highlights

Private plunge pool
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Blackout curtains
Private bathroom
Satellite channels
  • 63 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Presidential Suite, 1 Bedroom

Presidential Suite, 1 Bedroom | Living area

Presidential Suite, 1 Bedroom

Highlights

Private plunge pool
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Separate bedroom
Blackout curtains
Private bathroom
  • 156 sq m
  • Sea view
  • Sleeps 6
  • 1 King Bed

View all photos for Suite, 1 King Bed, Ocean View, Corner (Parlor)

In-room safe, blackout curtains, iron/ironing board

Suite, 1 King Bed, Ocean View, Corner (Parlor)

Highlights

Private plunge pool
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Blackout curtains
Private bathroom
Satellite channels
  • 156 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite, 1 King Bed, Ocean View (Parlor)

View from room

Deluxe Suite, 1 King Bed, Ocean View (Parlor)

Highlights

Private plunge pool
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Blackout curtains
Private bathroom
Satellite channels
  • 156 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Ocean View

In-room safe, blackout curtains, iron/ironing board

Room, 1 King Bed, Ocean View

Highlights

Private plunge pool
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Blackout curtains
Private bathroom
Satellite channels
  • 63 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for 2 Bedroom Ocean Front

In-room safe, blackout curtains, iron/ironing board

2 Bedroom Ocean Front

Highlights

Private plunge pool
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
2 bedrooms
Blackout curtains
Private bathroom
  • Sea view
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Room, 2 Queen Beds, Oceanfront (Swim up)

In-room safe, blackout curtains, iron/ironing board

Room, 2 Queen Beds, Oceanfront (Swim up)

Highlights

Private plunge pool
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Blackout curtains
Private bathroom
Satellite channels
  • 63 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Oceanfront

Suite, 1 King Bed, Oceanfront

Suite, 1 King Bed, Oceanfront

Highlights

Private plunge pool
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Blackout curtains
Private bathroom
Satellite channels
  • 96 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Bedrooms, Oceanfront

View from room

Suite, 2 Bedrooms, Oceanfront

Highlights

Private plunge pool
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
2 bedrooms
Blackout curtains
Private bathroom
  • Sea view
  • Sleeps 6
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Ocean View

In-room safe, blackout curtains, iron/ironing board

Room, 2 Queen Beds, Ocean View

Highlights

Private plunge pool
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Blackout curtains
Private bathroom
Satellite channels
  • 63 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, Oceanfront (Master Suite, Swim up)

Shower, towels

Suite, Oceanfront (Master Suite, Swim up)

Highlights

Private plunge pool
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Blackout curtains
Private bathroom
Satellite channels
  • Sea view
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, Oceanfront (Master Suite, Swim up)

55-inch flat-screen TV with satellite channels

Suite, Oceanfront (Master Suite, Swim up)

Highlights

Private plunge pool
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Flat-screen TV
Blackout curtains
Private bathroom
  • 156 sq m
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Oceanfront (Swim up)

In-room safe, blackout curtains, iron/ironing board

Room, 1 King Bed, Oceanfront (Swim up)

Highlights

Private plunge pool
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Blackout curtains
Private bathroom
Satellite channels
  • 63 sq m
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Partial Ocean View

In-room safe, blackout curtains, iron/ironing board

Room, 1 King Bed, Partial Ocean View

Highlights

Private plunge pool
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Blackout curtains
Private bathroom
Satellite channels
  • 63 sq m
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed (Amai)

Shower, towels

Suite, 1 King Bed (Amai)

Highlights

Private plunge pool
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Blackout curtains
Private bathroom
Satellite channels
  • Ocean view
  • Sleeps 6
  • 1 King Bed

View all photos for Suite, 1 King Bed (Riviera)

Shower, towels

Suite, 1 King Bed (Riviera)

Highlights

Private plunge pool
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Blackout curtains
Private bathroom
Satellite channels
  • Ocean view
  • Sleeps 10
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll In Shower)

In-room safe, blackout curtains, iron/ironing board

Room, 1 King Bed, Accessible (Roll In Shower)

Highlights

Private plunge pool
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Blackout curtains
Private bathroom
Satellite channels
  • 63 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Roll In Shower)

In-room safe, blackout curtains, iron/ironing board

Room, 2 Queen Beds, Accessible (Roll In Shower)

Highlights

Private plunge pool
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Blackout curtains
Private bathroom
Satellite channels
  • 63 sq m
  • Sea view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Oceanfront

In-room safe, blackout curtains, iron/ironing board

Suite, 2 Queen Beds, Oceanfront

Highlights

Private plunge pool
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Separate bedroom
Blackout curtains
Private bathroom
  • 96 sq m
  • Sea view
  • Sleeps 4
  • 2 Queen Beds

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About the area

Map
Carretera Federal 307 Kilometro 333, Cancun, QROO, 77580

What's nearby

  • Xoximilco - 11 min drive
  • Moon Palace Golf Club - 13 min drive
  • Puerto Morelos Beach - 20 min drive
  • Petempich Bay - 20 min drive
  • Riviera Cancun Golf Resort - 24 min drive

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 18 min drive

Restaurants

  • â€ȘGrand Lobby Bar - ‬14 min drive
  • â€ȘGrand Central Buffet - ‬16 min drive
  • â€ȘAgave Mexican Cuisine - ‬17 min drive
  • â€ȘThe Grill - ‬16 min drive
  • â€ȘCusco - ‬17 min drive

About this property

Waldorf Astoria Cancun

Luxury resort near Moon Palace Golf Club
Take advantage of a poolside bar, a terrace and a firepit at Waldorf Astoria Cancun. With amenities such as a white sand beach and kayaking, this resort is the perfect place to soak up the sun. Indulge in a body treatment, a body scrub and a manicure/pedicure at the on-site spa. Be sure to enjoy a meal at any of the 3 on-site restaurants. Yoga classes and fitness classes are offered at the 24-hour gym; Waldorf Astoria Cancun also has a garden, a bar and a business centre. In addition to a steam room, guests can connect to free in-room WiFi, with a speed of 50+ Mbps.
Other perks include:
  • 2 outdoor pools
  • Free self-parking and valet parking
  • Cooked-to-order breakfast (surcharge), a banquet hall and a paddleboard on-site
  • Outdoor furniture, 5 meeting rooms and ATM/banking services
  • Guest reviews say great things about the helpful staff
Room features
All 173 rooms boast comforts such as private plunge pools and 24-hour room service, in addition to perks such as free WiFi and air conditioning.
Extra amenities include:
  • Bathrooms with showers
  • 55-inch flat-screen TVs with satellite channels
  • Wardrobes/cupboards, free infant beds and heating

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: MXN 700 to 1,400 for adults and MXN 350 to 1,400 for children
  • 3 restaurants
  • A bar/lounge
  • A poolside bar
  • Couples/private dining
  • Private picnics

Things to do

  • 2 outdoor pools
  • 24-hour gym
  • Fitness classes
  • Full-service spa
  • Kayaking
  • Paddleboard
  • Steam room
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Free cot
  • Private plunge pool

Conveniences

  • 24-hour front desk
  • ATM

Guest services

  • Concierge services
  • Housekeeping (daily)

Business services

  • 5 meeting rooms
  • Business centre
  • Conference centre

Outdoors

  • Firepit
  • Garden
  • On the beach
  • Outdoor furniture
  • Picnic area
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Hand-held showerhead
  • Handrails in stairways (91 centimetre high)
  • Height-adjustable showerhead
  • Lift (119 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (81 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with satellite channels
  • Private plunge pool

Food and drink

  • 24-hour room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of MXN 1500 per accommodation, per day, plus a one-off cleaning fee of MXN 1000
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 23 kg per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property on the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately MXN 700 to 1400 for adults and MXN 350 to 1400 for children
  • Pet fee: MXN 1500 per accommodation, per day plus a one-off MXN 1000 cleaning fee
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector and a security system
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Waldorf Astoria Cancun Resort
Waldorf Astoria Cancun Cancun
Waldorf Astoria Cancun Resort Cancun

Frequently asked questions

Does Waldorf Astoria Cancun have a pool?

Yes, this property has 2 outdoor pools.

How much does it cost to stay at Waldorf Astoria Cancun?

As of 2 Mar 2025, prices found for a 1-night stay for 2 adults at Waldorf Astoria Cancun on 3 Mar 2025 start from AU$1,465.66, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Waldorf Astoria Cancun pet-friendly?

Yes, Waldorf Astoria Cancun allows dogs (limit 2 total) with a maximum weight of up to 23 kg per pet. There's a fee of MXN 1500 per accommodation, per day. A cleaning fee of MXN 1000 also applies. Service animals are exempt from fees.

How much is parking at Waldorf Astoria Cancun?

Self-parking and valet parking are free at this property.

What time is check-in at Waldorf Astoria Cancun?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Waldorf Astoria Cancun?

Checkout is at noon.

Where is Waldorf Astoria Cancun located?

Nestled on the beach, this Cancun resort is within a 5-minute walk of Arrecife de Puerto Morelos National Park and West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park. Moon Palace Golf Club and El Tinto Golf Course are also within 6 miles (10 km).

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Waldorf Astoria Cancun Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 96 out of 118 reviews
Rating 8 - Good. 9 out of 118 reviews
Rating 6 - Okay. 5 out of 118 reviews
Rating 4 - Poor. 3 out of 118 reviews
Rating 2 - Terrible. 5 out of 118 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Priyanga

It’s great for a short getaway
Stayed 4 nights in Feb 2025

10/10 Excellent

Gustavo

This was a great property staff was attentive resort was beautiful no complaint will defenitly return again
Stayed 2 nights in Feb 2025

10/10 Excellent

claudia

Impeccable service. Wonderful food Beautiful private location
Stayed 1 night in Feb 2025

10/10 Excellent

Theodora

Service and staff were amazing.
Stayed 6 nights in Dec 2024

10/10 Excellent

Carly

Incredible staff!
Stayed 2 nights in Jan 2025

10/10 Excellent

Rita

The most wonderful hotel in Cancun for sure.
Stayed 4 nights in Dec 2024

10/10 Excellent

James

Fantastic service. Amazing room. Great dining options, especially Chaya. Great pools. Extremely comfortable pool chairs. Excellently equipped gym. Top notch spa.
Stayed 4 nights in Jan 2025

10/10 Excellent

Theresa

Great, luxurious property! Staff was very personable and helpful. The Spar assistant before my session is a gem even the therapist did a great job!
Stayed 4 nights in Jan 2025

10/10 Excellent

Erica

10/10 best service and great food. Will definitely stay at this hotel again.
Stayed 3 nights in Nov 2024

10/10 Excellent

Seok Woo

Very clean place. Excellent staff service.
Stayed 3 nights in Dec 2024

10/10 Excellent

Edvina

The Waldorf Astoria Cancun is hands down the best hotel in Cancun, perfect for anyone looking to relax and unwind. Just a quick 20-30 minute drive from the airport, the resort feels like a true escape—far from the crowds and noise. The atmosphere is serene, the amenities are top-notch, and the service is truly exceptional. I haven’t heard a single guest complain about anything! A special shoutout to Francisco at J’AO for the amazing dining experience, Marcus for keeping our room immaculate every day, and Julio by the pool for his outstanding service. Whether you’re looking for luxury, comfort, or pure relaxation, this is the place to be. Can’t wait to return!
Stayed 3 nights in Feb 2025

10/10 Excellent

Sally

Beautiful property, very relaxing and the staff were so kind and hospitable. Food was fantastic in all of the restaurants. If you want somewhere very quiet, relaxing and luxurious this is the place.
Stayed 5 nights in Nov 2024

10/10 Excellent

Sommer

Customer service was excellent and the grounds were kept very neat and clean.
Stayed 3 nights in Nov 2024

10/10 Excellent

zaid

Excellent
Stayed 6 nights in Dec 2024

10/10 Excellent

Sami

Food and Dining options must be changed , property has 4 restaurants and all of them are Mexican food centric . However one of the best vegetarian options on all menus
Stayed 4 nights in Dec 2024

10/10 Excellent

Kenneth

Vibes are immaculate!
Stayed 7 nights in Nov 2024

10/10 Excellent

Juan

What an amazing experience! Clean, Quiet and peaceful the ultimate escape from the hussle and bussle! The Bellmen were amazing! All of them, always so eager to bring the car, give directions, offer waters! 5 Stars!
Stayed 5 nights in Nov 2024

10/10 Excellent

Jose

The hotel, food and service are impeccable. The only downside is the outsourced service the hotel uses for transportation.
Stayed 2 nights in Oct 2024

10/10 Excellent

Emer

The ambience was perfect. The staff were courteous and attentive. The overall experience is awesome!
Stayed 3 nights in Oct 2024

10/10 Excellent

Arash

Best hotel ever
Stayed 2 nights in Apr 2024

10/10 Excellent

DeeAnn

5 star service and stay as expected. Did not disappoint.
Stayed 4 nights in Oct 2024

10/10 Excellent

Byron

Absolutely beautiful part property in a newly developed portion of the beach. It is extremely calm and tranquil and very relaxing. The staff here is amazing and bend over backwards to make you feel comfortable and address you ever need before you even think of it. It is a wonderful place for a relaxing vacation and I hope to come back soon.
Stayed 2 nights in Oct 2024

8/10 Good

Kamal

The property is beautiful and luxurious, with significant investment clearly made in its construction. If you're 50 years old or seeking a peaceful retreat away from the hustle and bustle, this is an excellent choice. However, be aware that it's a 40-minute drive from the city, where most of the nightlife and action are located in the hotel zone. If you plan to stay here, having a car is essential, as transportation to the city can be costly—around $60 or 1,000 pesos per trip. Additionally, the hotel is not all-inclusive, and prices at the resort can be very expensive . For instance, a small pizza costs $20—so keep that in mind when budgeting for meal.
Stayed 4 nights in Dec 2024

6/10 Okay

Kader

Beautiful property but huge maintenance issues. It was raining in the restaurant twice because of leak from room upstairs. Price at restaurant are more expensive than the most expensive restaurants in NYC. Impossible to eat out because their is nothing within 30min.
Stayed 7 nights in Nov 2024

10/10 Excellent

Nicole

Beautiful property and great location. I enjoyed how quiet it was and peaceful for the ultimate relaxation get away.
Stayed 5 nights in May 2024