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"Fantastic staff, room was great"

"Muy recomendado, el personal super atento la atención de Rubén muy especial. La ubicación excelente el rooftop del hotel espectacular. Repetiría de nuevo. "

"The location is great. It’s central to tons of shopping, great eateries and not far from the train station. 15 minute drive from the airport as well. The beds are a little firm but I happen to like firm beds. The staff are unbelievably friendly and are always ready to go above and beyond for you. "

"Staff are very friendly, room is comfortable and sound-proofed, which is handy if you want to play music in your room (as you should - this is Hard Rock after all!) Food is varied and very nice, and hotel is also close to museums and not too far away from other places such as the Royal Palace."

"Easy check-in, friendly staff"

"Staff was very friendly and helpful; breakfast choices were excellent, great variety of options to choose from, the hotel services were great; would highly recommend to family and friends. "

"Great property with a rooftop pool. In the centre of Madrid. Room clean and tidy, quirky and fun. Thank you, loved it."

"Everything was in walking distance and the staff was really helpful and nice would stay again "

"The breakfast was excellent, a wide variety of foods. Everything was fresh and the staff was very friendly, attentive and helpful "