4/10 Poor
Ryan
Travelled with partner
19 Aug 2024
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very disappointed and wouldnt recommend visiting this hotel. Staff seem very disinterested in helping with anything. Kept having power cuts in our room, which staff didnt seem to care about and just told us to keep tripping the electrical switch in the hallway...
We had what looked like fresh soil stains in our duvet after the room was turned over whilst we were out (with pictures). Very pleasant surprise when coming back from a day trip!
The elevator next to our room seemed to be running 24/7 and is extremely loud in the room, we arent those sort of people who pick up on silly noises and dont kind noise in a hotel but this was particularly loud especially late in the night.
Across the sides of the bed were huge amounts of mold stains (with pictures)
Rental bikes were a joke. They are 10 each to use per day and all of them have faults! Most had flat tyres, the seats are half falling off and each time you peddled they were ridiculous loud and squeeky! Asked staff for help at the desk, but was just ignored and they carried on doing other stuff. Other guests had the same issues.
Overall this was just a terrible hotel experience. I notified the hotel in advance that this was for our honeymoon and it seems they did their best to make it as unpleasant as possible. Cant believe this cost 230 per night! Rip off!
Ryan
Stayed 3 nights in Aug 2024
