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Secrets Maroma Beach Riviera Cancun - Adults Only - All inclusive

5.0 star property
Escape to this serene paradise where you can unwind by the pool or take a leisurely kayak ride along Maroma Beach.
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Secrets Maroma Beach Riviera Cancun - Adults Only - All inclusive

2 outdoor pools, pool cabanas (surcharge), pool umbrellas
Exterior
Private beach, white sand, sun-loungers, beach towels
Free minibar, in-room safe, desk, blackout curtains
Couples treatment room(s), sauna, steam room, body treatments
VIP Access

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • On private beach
  • Pool
  • All-inclusive
  • Bar
  • Hot tub
  • Breakfast included
The price is AU$2,019
includes taxes & fees
28 Jan - 29 Jan

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Room options

Available filters for rooms
Showing 15 of 15 rooms

View all photos for Junior Suite Tropical View King

Free minibar, in-room safe, desk, blackout curtains

Junior Suite Tropical View King

Highlights

Furnished balcony
Separate sitting area
Air conditioning
Free minibar items
LED TV
Blackout curtains
Ceiling fan
Separate bedroom
  • 58 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite Partial Ocean View Double

Junior Suite Partial Ocean View Double

Junior Suite Partial Ocean View Double

Highlights

Furnished balcony
Separate sitting area
Air conditioning
Free minibar items
LED TV
Blackout curtains
Ceiling fan
Separate bedroom
  • 58 sq m
  • Partial ocean view
  • Sleeps 3
  • 2 Double Beds

View all photos for Junior Suite Deal of the Day (1 King Sized Bed or 2 Double Sized Bed, subject to availability)

Free minibar, in-room safe, desk, blackout curtains

Junior Suite Deal of the Day (1 King Sized Bed or 2 Double Sized Bed, subject to availability)

Highlights

Furnished balcony
Separate sitting area
Air conditioning
Free minibar items
LED TV
Blackout curtains
Ceiling fan
Separate bedroom
  • 58 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Preferred Club Junior Suite Ocean View Double

Preferred Club Junior Suite Ocean View Double | View from room

Preferred Club Junior Suite Ocean View Double

Highlights

Furnished balcony
Separate sitting area
Air conditioning
Club Lounge
Free minibar items
LED TV
Pillow menu
Separate bedroom
  • 58 sq m
  • Ocean view
  • Sleeps 2
  • 2 Double Beds

View all photos for Junior Suite Ocean View King

Free minibar, in-room safe, desk, blackout curtains

Junior Suite Ocean View King

Highlights

Furnished balcony
Separate sitting area
Air conditioning
Free minibar items
LED TV
Blackout curtains
Ceiling fan
Separate bedroom
  • 58 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Honeymoon Suite

Preferred Club Honeymoon Suite

Preferred Club Honeymoon Suite

Highlights

Furnished balcony
Separate sitting area
Air conditioning
Club Lounge
Free minibar items
LED TV
Pillow menu
Separate bedroom
  • 116 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Junior Suite Swimout

Free minibar, in-room safe, desk, blackout curtains

Preferred Club Junior Suite Swimout

Highlights

Furnished balcony
Separate sitting area
Air conditioning
Club Lounge
Free minibar items
LED TV
Pillow menu
Separate bedroom
  • 58 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Ocean Front Swim Out Governor Suite

Preferred Club Ocean Front Swim Out Governor Suite

Preferred Club Ocean Front Swim Out Governor Suite

Highlights

Furnished balcony
Separate sitting area
Air conditioning
Free minibar items
LED TV
Pillow menu
Separate bedroom
Blackout curtains
  • 116 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Junior Suite Ocean View King

Preferred Club Junior Suite Ocean View King | View from room

Preferred Club Junior Suite Ocean View King

Highlights

Furnished balcony
Separate sitting area
Air conditioning
Club Lounge
Free minibar items
LED TV
Pillow menu
Separate bedroom
  • 58 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite Swim Out Tropical View

Free minibar, in-room safe, desk, blackout curtains

Junior Suite Swim Out Tropical View

Highlights

Furnished balcony
Separate sitting area
Air conditioning
Free minibar items
LED TV
Blackout curtains
Ceiling fan
Separate bedroom
  • 58 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite Swim Out

Presidential Suite Swim Out

Presidential Suite Swim Out

Highlights

Furnished balcony
Separate sitting area
Air conditioning
Club Lounge
Free minibar items
LED TV
Pillow menu
Separate bedroom
  • 174 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite Ocean View Double

Junior Suite Ocean View Double

Junior Suite Ocean View Double

Highlights

Furnished balcony
Separate sitting area
Air conditioning
Free minibar items
LED TV
Blackout curtains
Ceiling fan
Separate bedroom
  • 58 sq m
  • Ocean view
  • Sleeps 2
  • 2 Double Beds

View all photos for Junior Suite Tropical View Double

Junior Suite Tropical View Double

Junior Suite Tropical View Double

Highlights

Furnished balcony
Separate sitting area
Air conditioning
Free minibar items
LED TV
Blackout curtains
Ceiling fan
Separate bedroom
  • 58 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Junior Suite Partial Ocean View King

Free minibar, in-room safe, desk, blackout curtains

Junior Suite Partial Ocean View King

Highlights

Furnished balcony
Separate sitting area
Air conditioning
Free minibar items
LED TV
Blackout curtains
Ceiling fan
Separate bedroom
  • 58 sq m
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Junior Suite Ocean Front

Preferred Club Junior Suite Ocean Front | View from room

Preferred Club Junior Suite Ocean Front

Highlights

Furnished balcony
Separate sitting area
Air conditioning
Club Lounge
Free minibar items
LED TV
Pillow menu
Separate bedroom
  • 56 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

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About the area

Map
Carretera Federal 307 Chetumal-Cancún, Km 306.5, Solidaridad, Playa del Carmen, QROO, 77710

What's nearby

  • Maroma Beach - 7 min drive
  • Cirque du Soleil Boutique at Vidanta Riviera Maya - 10 min drive
  • Paradise Beach - 10 min drive
  • Tres Rios Ecopark - 13 min drive
  • El Camaleón Mayakoba Golf Course - 13 min drive

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 38 min drive

Restaurants

  • ‪La Laguna - ‬9 min drive
  • ‪Snake Bar At Iberostar Maya - ‬13 min drive
  • ‪Alberca - Pool - Bar - ‬14 min drive
  • ‪Restaurante el Tapatío - ‬10 min drive
  • ‪Restaurante el Rancho - ‬13 min drive

About this property

Secrets Maroma Beach Riviera Cancun - Adults Only - All inclusive

Luxury all-inclusive property near Maroma Beach
Located close to Tres Rios Ecopark and El Camaleón Mayakoba Golf Course, Secrets Maroma Beach Riviera Cancun - Adults Only - All inclusive provides a free breakfast buffet, a nightclub and a swim-up bar. With a private beach, a beach bar and sunloungers, this property is the perfect place to soak up some sun. Treat yourself to a body scrub, a Swedish massage or hydrotherapy at the on-site spa. Be sure to enjoy a meal at any of the 8 on-site restaurants, which feature Mexican cuisine and more. The gym offers yoga classes and fitness classes; other things to do include snorkelling, kayaking and archery. Free in-room WiFi is available to all guests, along with a poolside bar and concerts and live shows.
Other perks at this property include:
  • 2 outdoor pools with cabanas, sunloungers and pool umbrellas
  • Free self-parking and valet parking
  • An outdoor tennis court, a water dispenser and books
  • ATM/banking services, a gift shop and multilingual staff
  • Guest reviews say great things the beach locale, pool and helpful staff
Room features
All 412 rooms offer comforts, such as 24-hour room service and furnished balconies, as well as perks, such as air conditioning and separate sitting areas. Guest reviews highly rate the cleanliness rooms at the property.
Other conveniences in all rooms include:
  • Bathrooms with Jetted bath and free toiletries
  • 42-inch LED TVs with cable channels
  • Separate sitting areas, LED light bulbs and coffee/tea makers

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All à la carte meals, snacks and beverages included
24-hour room service
In-room minibar (all beverages included)

Activities and facilities/equipment

All on-site activities and use of facilities and equipment are included.

Entertainment

On-site entertainment and activities

Awards and affiliations

Eco-certified property
This property participates in Qualmark Sustainable Tourism Business Award – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 11:00 AM
  • 8 bars/lounges
  • 8 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Bordeaux Casual Elegance
  • El Patio Casual Elegance
  • Himitsu Casual Elegance
  • Portofino Casual Elegance
  • Seaside Casual Elegance

Things to do

  • 2 outdoor pools
  • Archery
  • Bicycle tours
  • Billiards/pool table
  • Books
  • Concerts/live shows
  • Evening entertainment
  • Fitness classes
  • Full-service spa
  • Games
  • Gym
  • Kayaking
  • Mini golf
  • Nightclub
  • Outdoor tennis court
  • Personal motorised watercraft
  • Sailing
  • Sauna
  • Shopping
  • Snorkelling
  • Spa tub
  • Steam room
  • Stereo
  • Volleyball
  • Yoga classes

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference centre (7,752 square foot of space)
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Garden
  • On a private beach
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 16 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch LED TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Separate sitting area
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property enforces a strict dress code in certain restaurants.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property uses a grey water recycling system and eco-friendly cleaning products
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on 31 December
Guests under 18 years old are not permitted at this adults-only property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

All Inclusive Secrets Maroma Beach Riviera Cancun
Cancun Secrets Maroma Beach Riviera
Maroma Beach All Inclusive
Maroma Beach Secrets
Secrets Beach Riviera Cancun All Inclusive
Secrets Cancun Maroma Beach
Secrets Maroma Beach
Secrets Maroma Beach All Inclusive
Secrets Maroma Beach Riviera Cancun
Secrets Maroma Beach Riviera Cancun All Inclusive
Secrets oma Riviera Cancun In

Frequently asked questions

Does Secrets Maroma Beach Riviera Cancun - Adults Only - All inclusive have a pool?

Yes, this property has 2 outdoor pools.

How much does it cost to stay at Secrets Maroma Beach Riviera Cancun - Adults Only - All inclusive?

As of 26 Jan 2025, prices found for a 1-night stay for 2 adults at Secrets Maroma Beach Riviera Cancun - Adults Only - All inclusive on 28 Jan 2025 start from AU$2,018.56, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Secrets Maroma Beach Riviera Cancun - Adults Only - All inclusive pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Secrets Maroma Beach Riviera Cancun - Adults Only - All inclusive?

Self-parking and valet parking are free at this property.

What time is check-in at Secrets Maroma Beach Riviera Cancun - Adults Only - All inclusive?

Check-in start time: 3 PM; check-in end time: midnight.

What time is check-out at Secrets Maroma Beach Riviera Cancun - Adults Only - All inclusive?

Checkout is at noon.

Are there all-inclusive benefits at Secrets Maroma Beach Riviera Cancun - Adults Only - All inclusive?

Yes, the property is all-inclusive. All food and drinks are included.

Where is Secrets Maroma Beach Riviera Cancun - Adults Only - All inclusive located?

This Maroma property is on the beach, 1.6 mi (2.6 km) from Maroma Beach, and within 9 mi (15 km) of Tres Rios Ecopark and El Camaleón Mayakoba Golf Course. Quinta Avenida and Puerto Morelos Town Square are also within 12 mi (20 km).

Secrets Maroma Beach Riviera Cancun - Adults Only - All inclusive Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 998 out of 1219 reviews" "
Rating 8 - Good. 142 out of 1219 reviews" "
Rating 6 - Okay. 55 out of 1219 reviews" "
Rating 4 - Poor. 13 out of 1219 reviews" "
Rating 2 - Terrible. 11 out of 1219 reviews" "

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Jaime

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
That staff was amazing! Very attentive and friendly.
Stayed 6 nights in Dec 2024

8/10 Good

Joseph Patrick

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service was great. The drinks were good, but the food was average all inclusive resort food. Room was clean, beach was great. Highly recommend to rent a beach cabana for a day and to get a massage at the spa.
Stayed 4 nights in Jan 2025

10/10 Excellent

Julianne

Liked: Cleanliness, staff & service, property conditions & facilities
Such a great resort - so clean, food was great, and staff was friendly- will be returning!!
Stayed 4 nights in Jan 2025

10/10 Excellent

padriac

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like The staff and their commitment to me enjoying my stay while I was at the resort
Stayed 4 nights in Jan 2025

10/10 Excellent

Casey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely our favorite place, we don’t even search further any more when looking for a place to book, this is our forever spot.
Stayed 7 nights in Dec 2024

8/10 Good

Brandon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jan 2025

10/10 Excellent

Donna Carol, Brookshire

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We recently stayed at Secrets Maroma Beach Resort in Playa del Carmen, Mexico, for our wedding anniversary and it was an absolutely unforgettable experience! From the moment we arrived, the VIP service was outstanding. The staff went above and beyond to make us feel like royalty, anticipating our every need with such warmth and professionalism. The entertainment was top-notch, with a variety of high-quality shows and activities that kept us engaged throughout our stay. Whether it was live music, cultural performances, or themed nights, every event was thoughtfully curated and added so much joy to our experience. We stayed in the honeymoon suite, and it was nothing short of breathtaking. The room was impeccably designed with luxury and romance in mind. The stunning ocean view, spacious layout, and private amenities made it feel like our own little paradise. It was the perfect retreat for relaxation and indulgence. Every aspect of our stay exceeded expectations, from the incredible food and drinks to the pristine beaches and luxurious spa. Secrets Maroma Beach is truly a slice of heaven, and I can't recommend it enough for anyone looking for a dream getaway. We can’t wait to return!
Stayed 4 nights in Nov 2024

10/10 Excellent

Abby Beth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
This property was beautiful. The staff was great. My only complaint is that we bought a pool float at the stand by the pool and was charged double. The guy told us 25.00 and then charged our room over 50.00. They would not change it for us. Always get a receipt.
Stayed 4 nights in Jan 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the hotel and the beach
Stayed 7 nights in Jan 2025

6/10 Okay

Brian Curt

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property itself was great, but the sales tactics undermined the value of the premium price we paid. Upon arrival, we were pitched an upgrade to the “Preferred Club,” which quickly turned into a timeshare presentation. While I get it’s a business, it set a disappointing tone. On our first night, we were seated to discuss options for the New Year’s celebration, assuming it was included in the inflated holiday rate. Instead, we were told we’d need to pay $400-$800 extra to attend. This left us frustrated and undervalued, souring our impression of the stay. The restaurants had long waits every night, which is understandable during the New Year’s rush, but the inconsistency between bars was disappointing. Drinks varied wildly in quality. The lobby bar was the best, offering decent drinks, but the others served weak, inconsistent versions of the same orders. The constant upselling—whether for cabanas, events, or vendor products—was exhausting. My wife wanted to leave after the first night when she couldn’t get into a restaurant she’d looked forward to. I shared our concerns with the concierge and front desk, but nothing was done. Limited beach shade also seemed designed to push guests into renting cabanas. While I had a decent time and would consider going back, my wife made it clear she would not. The aggressive sales tactics and lack of attention to guest concerns diminished the overall enjoyment.
Stayed 3 nights in Dec 2024

10/10 Excellent

Anh

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best resorts we have ever vacationed. It’s worth the extra cost to stay at this hotel. Foods were amazing in every à la carte restaurants. Staffs were outstanding even if you don’t tip, they still serve you with the best attitude. Of course, I tip my butler at Bali bed area, chef at Habachi, maid, and porter. They made you feel welcomed and not obligated to tip at every corner. Coco cafe have different desserts everyday was fabulous. No complaints except, we should’ve come here later in the month cause first week of January is still cold and cloudy 5 days out of 6days we were here. We will definitely staying with this brand when we are in Mexico again.
Stayed 6 nights in Jan 2025

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Dec 2024

10/10 Excellent

Hashima

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best experience ever. book it
Stayed 4 nights in Dec 2024

8/10 Good

Michael Anthony

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beach is fantastic. Unfortunately, there are enough chairs on the beach (Preferred Club or otherwise) when the resort is full. Unfortunately, there were lots of people marking chairs at the pool and beach first thing in the day. The service was quite good but the drinks were incredibly watered own even when we asked for doubles. I joked with my wife that a "triple" might yield what a single would yield elsewhere. The food was average. My wife was not a fan at all. I thought the selection was robust but some seasoning was needed on the majority of the food. I enjoyed having an Old Fashioned made tableside at the Italian restaurant. As for the room, we upgraded to a Honeymoon Suite with ocean view. The room was spacious but not worth the additional charge if you paid full freight. Our ocean view was also impeded by a couple of two story beach cabanas. Our patio had water staining on the ceiling as well as stained cushions. Paint was also peeling on the ceiling and a column. There was also no true sports bar to watch CFB playoff games. The only bar that came close had limited seating. Next, we were brought to our room in a maintenance golf cart and 3 adults tried to fit on a seat designed for two. I half hung off the golf cart as did the driver. We were also brought to our room by way of a back alley that is for service vehicles and warehousing for the resort. Not a good look. All told, this is not a 5 star resort. It is more like 3.5-4 stars.
Stayed 7 nights in Dec 2024

10/10 Excellent

Cassiopeia Yuki, milton

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent resort
Stayed 6 nights in Dec 2024

10/10 Excellent

Joseph G DePete Lauri L

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Have stayed a various secrets properties over the years, this one is hands-down the best. Excellent location on Maroma beach, truly outstanding staff, good restaurants. I paid extra for the honeymoon sweet...large and well appointed, ocean front. Beautiful stay. Only thing I would improve, is the private club has a musty odor, noticed it on my last visit as well. Gym is nice, (it rained a few days so heck, why not work off some tequila), but it could use a little updating for maybe even a slight expansion. Overall...a perfect stay, will go back again....but the secret as Secrets are its people. The employees are 5 star top notch.
Stayed 5 nights in Dec 2024

10/10 Excellent

Barbara

Stayed 7 nights in Dec 2024

10/10 Excellent

Daniel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great ammenities and staff. Food options we fantastic.
Stayed 5 nights in Dec 2024

10/10 Excellent

Cody

Liked: Cleanliness, staff & service, property conditions & facilities
Our 4th time here. We love it! A big, fat 5 across the board.
Stayed 6 nights in Dec 2024

10/10 Excellent

Dina

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff, luxury resort, beautiful pools, fantastic food! 10/10 would recommend all around! This was the best all inclusive we have ever stayed at hands down - we were so pampered and it was hard for us to leave. The only minor down side was that we were asked to attend a 90 min presentation and encouraged to upgrade services (for example, to upgrade to a dinner with champagne on the beach), but overall this did not have an impact on our experience at the resort. Overall, the service at this resort was better than any place we have ever been to!
Stayed 4 nights in Dec 2024

10/10 Excellent

Yan

Liked: Cleanliness, staff & service, property conditions & facilities
Highly recommended this place very clean and food was good
Stayed 4 nights in Dec 2024

8/10 Good

Roman, Eden Prairie

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This is a fantastic resort and our 5th year visiting. We still consider one of the best resorts, however we have to call out excessive "upgrades" that we are constantly encountering over the past few years. Confronted not only with $100 mediocre bottles of wine at dinner, but $250-$500 dinner upgrades just to see a christmas show. The biggest change is tightening of regular (not preferred club) beach area and installing "bali beds" in the front and charging $60-100 per day. These are obstructing any kind of a view for anyone else. I understand why they are doing this, however we expect more from a resort of this caliber. I would ask everyone to not pay for these "bali beds" in the front row - if no one pays, they won't have them. It pains us to leave such a critical review, because the staff is so nice, but we find all of the above is a bit egregious.
Stayed 9 nights in Dec 2024

10/10 Excellent

Alejandra Jimenez

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was inclusive and everyone and I mean, EVERYONE had a welcoming smile and incredible staff that made you feel like home.
Stayed 4 nights in Dec 2024

10/10 Excellent

EDUARDO NAHMAD

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 10 nights in Dec 2024

General hotel information

Reasons to Book
Outdoor Pool & Beautiful Rooms
Check-In Time
3:00 PM
Check-Out Time
12:00 PM
Star Rating
5.0