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Hotel Bardo

5.0 star property
Luxury Tulum hotel in Tulum City Center with a full-service spa
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Bardo

Outdoor pool
Outdoor pool
Couples dining
Cocktail bar
Billiards
VIP Access

Reviews

9.6 out of 10

Exceptional

Popular amenities

  • Bar
  • Pet-friendly
  • Breakfast available
The price is AU$581
includes taxes & fees
24 Dec - 25 Dec

Perks for members at select top-rated stays

Our Silver and Gold members get perks at select VIP Access properties, on top of exceptional service.
Silver tier member
A perk like food and drink extras, free breakfast, or parking credits
Gold tier member
Room upgrades when available, plus Silver perks

Room options

View all photos for Deluxe Cabin

Premium bedding, down duvets, pillow-top beds, minibar

Deluxe Cabin

Highlights

Garden
Separate dining area
Separate sitting area
Private plunge pool
Air conditioning
Blackout curtains
Pillow-top bed
Ceiling fan
  • 65 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Villa

Deluxe Villa | View from room

Deluxe Villa

Highlights

Garden
Separate dining area
Separate sitting area
Private plunge pool
Air conditioning
Pillow-top bed
Down duvet
Separate bedroom
  • 65 sq m
  • Sleeps 3
  • 1 King Bed
Snack bar

Hotel Milam, Michelin Key winner

Pool
Spa
Free WiFi
Restaurant
9.6 out of 10, Exceptional, (55)
The price is AU$1,287
includes taxes & fees
26 Dec - 27 Dec
Hotel Milam, Michelin Key winner
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About the area

Map
AV LA SELVA ENTRE KOHUNLICH, Tulum, QROO, 77780

What's nearby

  • Tulum National Park - 5 min drive - 4.2 km
  • Gran Cenote - 6 min drive - 6.0 km
  • Tulum Mayan Ruins - 9 min drive - 5.7 km
  • Tulum Beach - 12 min drive - 6.3 km
  • Playa Paraiso - 19 min drive - 8.1 km

Getting around

  • Tulum Intl. Airport (TQO) - 42 min drive

Restaurants

  • ‪Sukhothai - ‬11 min walk
  • ‪Asian Bodega - ‬8 min walk
  • ‪El Camello Jr - ‬9 min walk
  • ‪El Tio - ‬10 min walk
  • ‪Fondo de Bikini - ‬12 min walk

About this property

Hotel Bardo

Luxury hotel near Tulum Mayan Ruins
Consider a stay at Hotel Bardo and take advantage of a corner/local shop, a terrace and a garden. Treat yourself to a deep-tissue massage at the on-site spa. Be sure to enjoy a meal at Milam, the on-site fine-dining restaurant. Stay connected with free in-room WiFi, and guests can find other amenities, such as a library and dry cleaning/laundry services.
You'll also enjoy the following perks during your stay:
  • An outdoor pool
  • Free self-parking
  • Continental breakfast (surcharge), a porter/bellboy and luggage storage
  • A water dispenser, a gift shop and concierge services
  • Guest reviews give top marks for the helpful staff
Room features
All guest rooms at Hotel Bardo have comforts, such as private plunge pools and premium bedding, in addition to perks, such as laptop-compatible safes and laptop-friendly workspaces.
More conveniences in all rooms include:
  • Pillowtop mattresses and down duvets
  • Rainfall showers, free toiletries and hairdryers
  • Private gardens, separate sitting areas and separate dining areas

Languages

English, German, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Daily continental breakfast available 9:00 AM to 11:30 AM for a fee: USD 72 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Bardo's Bar
  • Milam

Things to do

  • Full-service spa
  • Library
  • Outdoor pool
  • TV in common areas

Conveniences

  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Limited-hour front desk
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Garden
  • Outdoor entertainment area
  • Terrace

Full-service spa

  • Couples treatment rooms
  • Deep-tissue massages
  • Hot stone massages
  • In-room massages
  • Prenatal massages
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Private plunge pool

Food and drink

  • Espresso maker
  • Free bottled water
  • Limited room service
  • Minibar
  • Separate dining area

More

  • Air conditioning
  • Ceiling fan
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Separate sitting area
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

The front desk is open daily from 7:30 AM - 11:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets are allowed for an extra charge of USD 20 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Up to 20 kg per pet
Restrictions apply; for more information contact the property on the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children 18 and younger are not allowed at this property; all guests older than 18 are welcome
Rollaway/extra beds are not available.

Payment types

Important information

Optional extras

  • Fee for continental breakfast: from approximately USD 72 per person
  • Pet fee: USD 20 per accommodation, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a security system and a first aid kit

We should mention

This property does not have any lifts
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Children 18 years old and younger are not permitted at this property

Property is also known as

Hotel Bardo Hotel
Hotel Bardo Tulum
Hotel Bardo Hotel Tulum

Frequently asked questions

Does Hotel Bardo have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Hotel Bardo?

As of 22 Dec 2024, prices found for a 1-night stay for 2 adults at Hotel Bardo on 24 Dec 2024 start from AU$580.83, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel Bardo pet-friendly?

Yes, Hotel Bardo allows dogs with a maximum weight of up to 20 kg per pet. There's a fee of USD 20 per accommodation, per night. Service animals are exempt from fees.

How much is parking at Hotel Bardo?

Self-parking is free at this property.

What time is check-in at Hotel Bardo?

Check-in start time: 3:00 PM; check-in end time: 11:00 PM.

What time is check-out at Hotel Bardo?

Checkout is at noon.

Where is Hotel Bardo located?

Located in Tulum City Center, this luxury hotel is within 1 mile (2 km) of Hospital de Tulum and Dos Aguas Park. Temple of Doom and Cenote Calavera are also within 3 miles (5 km).

Reviews

9.6

Exceptional

Rating 10 - Excellent. 283 out of 341 reviews" "
Rating 8 - Good. 33 out of 341 reviews" "
Rating 6 - Okay. 14 out of 341 reviews" "
Rating 4 - Poor. 4 out of 341 reviews" "
Rating 2 - Terrible. 7 out of 341 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Julie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My BF and I stayed at Bardo for 5 nights and really enjoyed the chill vibes and the chill music that played in the central pool/bar/restaurant area. The restaurant and bar offerings were very good though quite pricey - I was surprised to pay NYC prices for food and beverages but this was the case at all of the upscale restaurants we went to down by the beach. The spa was also really lovely - we did a couples massage and it was wonderful! Our room was spacious and felt very private. No issues with A/C as some may have mentioned in other reviews. We rented a car at the airport so were able to explore. The concierge was very helpful with suggesting a low-key, no minimum beach club so definitely ask for help on what you're looking to do!
Stayed 5 nights in Nov 2024

6/10 Okay

Jahnasia Nicole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s very nice very much for the aesthetics the food is a 6/10 you’re better off going off the property and this is not all inclusive so have your coins ready everything costs and try to fly into Tulum or playa del Carmen instead of Cozumel
Stayed 2 nights in Nov 2024

10/10 Excellent

Brianne Nicole

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

Russell, Seattle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were very pleased with the privacy of our room, the interior design, and the outdoor shower. The staff was consistently attentive and courteous.
Stayed 9 nights in Oct 2024

10/10 Excellent

Elisa

Travelled with partner
This was the most amazing hotel stay we have had In a long time. My wife and I went for our 10 year anniversary and the staff was amazing from booking our car service to and from dinners to booking our excursions. They even played the World Series for us to watch we had to most amazing and relaxing time the drinks were excellent and so was the food. We will be back soon.
Stayed 3 nights in Oct 2024

10/10 Excellent

Rochelle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Definitely for the grown and sexy, very calm relaxing environment.
Stayed 3 nights in Oct 2024

10/10 Excellent

Allison

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The most beautiful property I’ve ever been too. Can’t wait to come back and enjoy the incredible amenities and serene atmosphere. Staff went above and beyond at every turn.
Stayed 5 nights in Sep 2024

10/10 Excellent

John

Stayed 1 night in Sep 2024

10/10 Excellent

Elijah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it here! Especially my guy Jay and Leo. Great staff members. Made my experience alllll worth it!
Stayed 4 nights in Aug 2024

8/10 Good

Michael

Stayed 2 nights in Aug 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel, friendly staff, and conventionally located to downtown and Tulum beach.
Stayed 4 nights in Aug 2024

8/10 Good

Sandip

Liked: Cleanliness, staff & service
Disliked: Room comfort
Stayed 7 nights in Aug 2024

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My time at Hotel Bardo was truly amazing! The moment I walked in I experienced amazing customer service. The front desk concierge Fernando Gonzalez was so thorough! He did a great job explaining everything and gave us a lovely tour of the facilities. I stayed in a one bed villa. Fernando did a great job booking my spa services and was very accommodating when I had to make a slight change. I got a deep tissue massage from Gloria and it was truly amazing. She was extremely responsive to my notes and did a good job checking in with me about the pressure throughout the service. I also experienced great service from Gabriel who helped me with my luggage and made me feel welcomed! I enjoyed the 24 hour pool and access to the restaurants and bars on site and at Una Vida. The staff at Una Vida were also really kind. Santos invited us and he was so kind to get us food as we enjoyed the pool. The food was amazing the elote was so yummy! I attended the jazz night they hosted. My stay was amazing I live Bardo’s vision to support people with disconnecting and being present. There were constant reminders to do that and I left so encouraged to disconnect to reconnect! Thank you Bardo for the restorative stay!
Stayed 2 nights in Aug 2024

10/10 Excellent

KARLA ALEXANDRA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jul 2024

10/10 Excellent

Meredith

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel! Incredible staff, gorgeous grounds, amazing pool, villas, food, cocktails, etc. We loved our stay!
Stayed 3 nights in Jul 2024

8/10 Good

Samantha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property itself is very beautiful. A/C was nice and cold, the plunge pool was great (we used it almost every day of our stay). The restaurant was decent, but there are cheaper options in town. The location of the hotel is the only negative thing I have to say about this place. It's a bit of a walk.
Stayed 4 nights in Jun 2024

10/10 Excellent

Jokathelin

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Amazing hotel. Quiet, clean and relaxing. Perfect for connecting. Room is beautiful and organic.
Stayed 4 nights in Jul 2024

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities
Great property in Tulum center. Nice rooms. Good staff and decent restaurant.
Stayed 2 nights in May 2024

10/10 Excellent

Jonathan

Stayed 2 nights in Jul 2024

10/10 Excellent

daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really relaxing and very helpful staff from Mara the receptionist to the yoga instructor.
Stayed 2 nights in Jul 2024

2/10 Terrible

Mark

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
Prepare to be Disappointed
Of course the pictures looked muy bonita. And with the high end price - we had great expectations. Imagine the disappointment when the reality was some Motel 6 maintenance, and Super 8 motel quality service. While we were there, the air conditioner, toilet and shower all stopped working. Room service took 90 minutes on arrival (only after we called and had to re-order again.) The next morning, the front desk refused to contact us despite the tour van request, so we missed the bus and had to take an $80 cab. When the toilet and shower stopped working, the front desk never contacted me after the maintenance guy gave up fixing it. They reluctantly gave us another room - where there was no hot water and we took cold showers the rest of the time. When asking what compensation the would offer after such a disastrous experience? The offered us one free beer and 10% off our NEXT visit. We won't be back.
Stayed 4 nights in Jun 2024

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2024

10/10 Excellent

Yao An

Stayed 2 nights in May 2024

10/10 Excellent

Anali

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente experiencia
Stayed 1 night in May 2024

10/10 Excellent

Shantel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional stay! From the moment we arrived, we were greeted with warm hospitality and a seamless check-in process. The room was immaculate, with luxurious amenities. The staff went above and beyond to ensure our comfort throughout our stay, from providing excellent dining recommendations to arranging transportation. The hotel’s facilities, including the pool and spa, were top-notch and provided a perfect retreat after a day of exploring the area. We can’t wait to return for another unforgettable experience!”
Stayed 2 nights in Apr 2024

General hotel information

Reasons to Book
Outdoor Pool & Beautiful Rooms
Check-In Time
3:00 PM
Check-Out Time
12:00 PM
Star Rating
5.0