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"Unlike other upscale hotels in China, patrons were not required to take showers or wear caps in the pool area. Some were soaking with their T-shirts and skirts/pants on. I was not sure whether it was a natural hot spring as advertised. There was no signs stating the kinds or concentration of minerals in any one of the pools, I also wondered why herbs needed to be put into some of the pools if the Facility was bestowed with natural spring water. Cell phone use was allowed. Some used it to...

"Don’t be fooled by the Westin branding. Classic domestic hotel: looks good from a distance but rooms too hot and too dry, no way to control heating, fixtures and fittings falling apart, horrible smells coming from the plumbing, poor cleanliness, offensively bad coffee etc. Honestly, I suspect it’s no better or worse than the neighbouring hotels, just giving an honest review from a European perspective. Staff were very friendly though, and it’s very close to the ski area. Good restaurants...

"Luxury hotel with excellent food and beverage options. Very helpful staff to help us with sightseeing and outdoor activities."

"The room was too hot the entire stay and we had to keep asking for towels etc for our daughter who was in the room with us. Other than that, it’s a good hotel, well located and with lots of inclusions. "

"Amazing location for skiing. Very comfortable hotel to stay in, huge rooms and fantastic views. Breakfast is great but all other hospitality areas lack atmosphere and quality service. Check in is long and complicated. Definitely not the high standard of experience expected at a normal Hyatt."

"Very convenient in resort and safe. Room cleaness can be compromised by its low price, very fair"