See all properties

Grand Hyatt Changsha

4.5 star property
Luxury hotel connected to a shopping centre in Tian Xin with 3 restaurants
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Grand Hyatt Changsha

Indoor pool
Interior detail
Exterior
Cafe
Family Suite

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Pool
    Pool
  • Gym
    Gym
  • Breakfast available
    Breakfast available
  • Parking included
    Parking included
  • Room service
    Room service
  • Air conditioning
    Air conditioning
The price is AU$225
includes taxes & fees
1 Dec - 2 Dec

Room options

Available filters for rooms
Showing 18 of 18 rooms

View all photos for Grand Club River View Room (King)

Free minibar items, in-room safe, desk, laptop workspace

Grand Club River View Room (King)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Minibar (some free items)
LCD TV
Blackout curtains
Separate bedroom
  • 50 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Deluxe King

Grand Deluxe King

Grand Deluxe King

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Minibar (some free items)
LCD TV
Blackout curtains
Separate bedroom
  • 71 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room (Family)

Deluxe Room (Family)

Deluxe Room (Family)

Highlights

Separate sitting area
Soundproofed
Individually decorated
Air conditioning
Free cots/infant beds
Minibar (some free items)
LCD TV
Blackout curtains
  • 71 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Grand Deluxe River View Room (King)

Grand Deluxe River View Room (King)

Grand Deluxe River View Room (King)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Minibar (some free items)
LCD TV
Blackout curtains
Designer toiletries
  • 71 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Room (King)

Free minibar items, in-room safe, desk, laptop workspace

Grand Room (King)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Minibar (some free items)
LCD TV
Blackout curtains
Designer toiletries
  • 50 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Club Deluxe River View Room (King)

Grand Club Deluxe River View Room (King)

Grand Club Deluxe River View Room (King)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Minibar (some free items)
LCD TV
Blackout curtains
Separate bedroom
  • 71 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Room (Twin)

Free minibar items, in-room safe, desk, laptop workspace

Grand Room (Twin)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Minibar (some free items)
LCD TV
Blackout curtains
Designer toiletries
  • 50 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Grand Suite River Room

48-inch LCD TV with satellite channels, TV

Grand Suite River Room

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Minibar (some free items)
LCD TV
Blackout curtains
Separate bedroom
  • 90 sq m
  • River view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Grand Superior River View Room (Twin)

Free minibar items, in-room safe, desk, laptop workspace

Grand Superior River View Room (Twin)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Minibar (some free items)
LCD TV
Blackout curtains
Designer toiletries
  • 50 sq m
  • River view
  • Sleeps 3
  • 2 Single Beds

View all photos for Grand Superior River View Room (King)

Free minibar items, in-room safe, desk, laptop workspace

Grand Superior River View Room (King)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Minibar (some free items)
LCD TV
Blackout curtains
Designer toiletries
  • 50 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Suite (King)

Free minibar items, in-room safe, desk, laptop workspace

Grand Suite (King)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Minibar (some free items)
LCD TV
Blackout curtains
Designer toiletries
  • 90 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Executive Suite

Grand Executive Suite

Grand Executive Suite

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Minibar (some free items)
LCD TV
Blackout curtains
Separate bedroom
  • 135 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Presidential Suite

Presidential Suite

Presidential Suite

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Dining table
Minibar (some free items)
LCD TV
  • 249 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Grand River View Room (Twin)

Free minibar items, in-room safe, desk, laptop workspace

Grand River View Room (Twin)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Minibar (some free items)
LCD TV
Blackout curtains
Designer toiletries
  • 50 sq m
  • River view
  • Sleeps 3
  • 2 Single Beds

View all photos for Family Suite

Family Suite

Family Suite

Highlights

Separate sitting area
Soundproofed
Individually decorated
Air conditioning
Free cots/infant beds
Minibar (some free items)
LCD TV
Blackout curtains
  • 90 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Grand Club Room (King)

Free minibar items, in-room safe, desk, laptop workspace

Grand Club Room (King)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Minibar (some free items)
LCD TV
Blackout curtains
Separate bedroom
  • 50 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Club Room (Twin)

Free minibar items, in-room safe, desk, laptop workspace

Grand Club Room (Twin)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Minibar (some free items)
LCD TV
Blackout curtains
Separate bedroom
  • 50 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Grand River View Room (King)

Free minibar items, in-room safe, desk, laptop workspace

Grand River View Room (King)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Minibar (some free items)
LCD TV
Blackout curtains
Designer toiletries
  • 50 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

Similar properties

Interior entrance
Sheraton Changsha Hotel
Pool
Spa
Kids pool
Parking included
9.0 out of 10, Wonderful, (89)
The price is AU$157
includes taxes & fees
25 Nov - 26 Nov
Sheraton Changsha Hotel
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About the area

Map
No. 36 Middle Xiangjiang Road, Tianxin District, Changsha, Hunan, 410002

What's nearby

  • Huangxing Walking Street - 10 min walk - 0.9 km
  • Helong Stadium - 3 min drive - 2.1 km
  • May Day Square - 3 min drive - 2.7 km
  • Hunan University - 4 min drive - 4.5 km
  • Hunan Provincial Museum - 7 min drive - 6.4 km

Getting around

  • Changsha Railway Station - 17 min drive
  • Wanjiali Square Station - 20 min drive
  • Changsha (CSX-Huanghua Intl.) - 31 min drive

Restaurants

  • ‪九子香辣蟹 - ‬1 min walk
  • ‪碧露轩 - ‬7 min walk
  • ‪惠群餐馆 - ‬2 min walk
  • ‪春华美食店 - ‬1 min walk
  • ‪丽芳家常菜馆 - ‬2 min walk

About this property

Grand Hyatt Changsha

Luxury hotel located in Tian Xin
You can look forward to a coffee shop/cafe, dry cleaning/laundry services and a 24-hour gym at Grand Hyatt Changsha. For some rest and relaxation, visit the sauna. Make sure that you enjoy a meal at the 3 on-site restaurants, including breakfast, lunch and dinner. In addition to a business centre, guests can connect to free in-room WiFi.
Other perks include:
  • An indoor pool
  • Free self-parking
  • Buffet breakfast (surcharge), tour/ticket information and a porter/bellboy
  • ATM/banking services, a banquet hall and luggage storage
Room features
All 354 rooms have comforts, such as 24-hour room service and laptop-friendly workspaces, as well as perks, such as air conditioning and separate sitting areas.
Extra amenities include:
  • Children's slippers and free infant beds
  • Bathrooms with designer toiletries and separate baths/showers
  • 48-inch LCD TVs with satellite channels
  • Wardrobes/cupboards, separate sitting areas and coffee/tea makers

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: CNY 117 per person
  • 3 restaurants
  • A coffee shop/cafe

Restaurants on site

  • Grand Café
  • Su Yuan
  • Xiangjiang 36

Family friendly

  • Free cot
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 37,071 square feet of conference space
  • 9 meeting rooms
  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

More

  • 61 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Children's slippers
  • Designer toiletries
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 48-inch LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free minibar (limited items)
  • Meal delivery service
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: from approximately CNY 117 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system and outdoor lighting
This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt)

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Grand Hyatt Changsha Hotel
Grand Hyatt Changsha Hotel
Grand Hyatt Changsha Changsha
Grand Hyatt Changsha Hotel Changsha

Frequently asked questions

Does Grand Hyatt Changsha have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at Grand Hyatt Changsha?

As of 21 Nov 2024, prices found for a 1-night stay for 2 adults at Grand Hyatt Changsha on 1 Dec 2024 start from AU$224.63, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Grand Hyatt Changsha pet-friendly?

No, pets are not allowed at this property.

How much is parking at Grand Hyatt Changsha?

Self-parking is free at this property.

What time is check-in at Grand Hyatt Changsha?

Check-in start time: 3 PM; check-in end time: midnight.

What time is check-out at Grand Hyatt Changsha?

Checkout is at noon.

Where is Grand Hyatt Changsha located?

Located in Tian Xin, this luxury hotel is within 1 mile (2 km) of Huangxing Walking Street, YuefangiD Mall and Jia Yi Former residence. Helong Stadium and Changsha Bamboo Slips Museum are also within 1 mile (2 km).

Grand Hyatt Changsha Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 21 out of 32 reviews" "
Rating 8 - Good. 6 out of 32 reviews" "
Rating 6 - Okay. 2 out of 32 reviews" "
Rating 4 - Poor. 2 out of 32 reviews" "
Rating 2 - Terrible. 1 out of 32 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.6/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

Xinyu

Stayed 1 night in Jul 2024

10/10 Excellent

Zhouyue

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
New hotel. Great service and amenities. Very convenient. Right next to Hisense Plaza and WenHeYou.
Stayed 2 nights in Jun 2024

10/10 Excellent

Matt

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing view from our hotel room!! Beautiful hotel with a mall, and hidden underground city attached to it!
Stayed 2 nights in May 2024

10/10 Excellent

Han

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location and view
Stayed 3 nights in Jan 2024

8/10 Good

Roger

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All well
Stayed 4 nights in Jan 2024

10/10 Excellent

Roger

Business traveller
Liked: Amenities
All excellent as can be expected from a Hyatt hotel . Surrounding is nice area to walk around and everything is close to the hotel both restaurants as well as shopping malls.
Stayed 3 nights in Jan 2024

10/10 Excellent

Manuel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic Hotel
Fantastic room. Service, location.
Stayed 3 nights in Dec 2023

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good and clean
Stayed 2 nights in Nov 2023

2/10 Terrible

Peifeng

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Terrible experience for spending $350 per night. The room I booked through Expedia has wrong description and photos and this hotel couldn’t do anything for their own mistakes. I ended up staying in a different types of room from the website description and photos Stay away!
Stayed 2 nights in Jul 2023

10/10 Excellent

Sally

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very friendly and helpful. The room was clean and comfortable. The location is great, the staff is very friendly and
Stayed 6 nights in Dec 2019

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2019

10/10 Excellent

Yvonne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019

4/10 Poor

Verified traveller

Disliked: Staff & service, room comfort
Grand Deluxe Room Discrepancy. Room was Cold.
Booked a Grand Deluxe room for 3 nights in early Apr'18. The room that was given doesn't come with curved floor-to-ceiling window with xiang river view as per their advertised photo. I was given a city view room instead. Have been to front desk to inquire and request for a room change but was told that was not the type of room I have booked. As I have booked a Grand Deluxe room but not a Standard room thus I'm very sure of the room type I have booked meets my expectation. After confirming room type I have booked was correct, I was told only single bed room comes with curved floor-to-ceiling window with river view, but not twin bed room. Since I have paid extra charges for additional bed thus I'm ok with single bed room for us (3 adults), but was again told all such rooms type were fully booked, and I need to pay extra to upgrade my room type. I find it ridiculous for me to pay extra for what the hotel failed to deliver the room type I have booked. Front desk has given me an impression that money is what they care for and no service at all. What is even more disappointing is that there is no heating at all in such a 5 stars hotel. There is no heating even after a few hours thus have resorted to turn off the air conditioning, sleeping in cold room. Location is good but overall it's not worth what we have paid for to enjoy such services and experiences. We will never stay in this hotel if we visit ChangSha again.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful property!
Our room was georgeous and it had everything one might need. You cannot stay in a lux hotel like this anywhere else for this price. Loved it!
Stayed 1 night in Jan 2018

10/10 Excellent

ZHONGKUI

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Gang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
还不错 很舒服
Stayed 1 night in May 2024

6/10 Okay

Ka Wai

Travelled with family
Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Yuhang

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023

8/10 Good

Si Ieng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2021

10/10 Excellent

Chong Fat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021

10/10 Excellent

Reggie

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
酒店各方面都很高水準，員工服務態度也甚好，唯一缺點是當我 check out 時，前台正幫我辦退房手續期間，有一位中年男士連向我致歉也沒一聲很沒禮貌的硬擠到我旁邊向幫我辦退房手續的職員詢問事情，問的事不是短短一兩句話，也不是急事，卻長篇大論的繼續向該職員發問，完全忽視我的存在。在此情況下，我覺得您們職員應該請他排隊及稍等，或請示我可否先幫那位中年男士，而不是毫無表示，讓他聊個夠後才繼續幫我辦退房，助長這種沒規沒矩的風氣很不好，不應是君悅這種大酒店的服務風範。
Stayed 1 night in Oct 2019

4/10 Poor

Verified traveller

Disliked: Cleanliness
Stayed 1 night in Oct 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
满意： 1.设施很新 2. 江景很棒，进门就自动打开窗帘看到江景感觉很好。 3. 床很舒服。 不满意： 1. 细节做的不够。比如说马桶竟然不是恒温的，冬天不得凉飕飕的。
Stayed 2 nights in May 2019

10/10 Excellent

Liju

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019