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"Good."

"The Hotel is very nice, clean and comfortable. The Staff are all friendly, lovely and helpful. Especially JUDY. We has problem with DIDI and she took for us time and helped. Very lovely. Only WiFi in our room was bad. Really bad. "

"Prime location, easy access to tourist destinations. Good bunds view, room clean and comfortable, staff friendly and helpful. Hotel provided birthday cake to my son is a big surprise. "

"Great buffet breakfast with lots of options including a robot that makes noodle and dumpling soup. Beds were comfortable. Great location with amenities for a good price. "

"East check in and check out as a foreigner "

"The location is in walking distance to People’s square metro station. Our room has a great view to the Nanjing road walking street, the bund and the oriental pearl tower. There are many coffee shops, local food stores nearby. The room is quiet and spacious, and well maintained. The staff were very nice and helpful. Overall a great stay. "

"It's a good hotel. Transportation is very convenient. However, the laundry is closed from 9:00 AM to 10:00 PM, which is inconvenient. The front desk doesn't provide much tourist information."

"Very professional people and very supportive,, the staff a large portion of them speak English"

"great! everything is 5 star!"