Sheraton Universal Hotel

4.0 star property
Hotel with a fitness centre, a quick walk to Universal Studios Hollywood
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Sheraton Universal Hotel

Exterior
43-inch LCD TV with cable channels, TV
Poolside views, open selected days
Water view
Lobby sitting area

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Breakfast available
  • Pool
  • Restaurant
  • Gym
  • Hot tub
  • Housekeeping
    Housekeeping
The price is AU$344
includes taxes & fees
1 Dec - 2 Dec

Room options

Available filters for rooms
Showing 15 of 15 rooms

Traditional Room, 1 King Bed, Non Smoking (Mobility/Hearing Accessible, Tub)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Hypo-allergenic bedding
Down duvet
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Traditional Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Hypo-allergenic bedding
Down duvet
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed with Sofa bed

Highlights

Separate dining area
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
Dining table
  • 43 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Family Room, 1 King Bed with Sofa bed, Non Smoking (Hearing Accessible)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Hypo-allergenic bedding
Down duvet
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Traditional Room, 2 Double Beds, Non Smoking (Mobility/Hearing Access, Roll-in Shwr)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Hypo-allergenic bedding
Down duvet
  • Sleeps 4
  • 2 Double Beds

Traditional Room, 2 Queen Beds, Non Smoking

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Hypo-allergenic bedding
Down duvet
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

Family Room, 1 King Bed with Sofa bed, Non Smoking

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Hypo-allergenic bedding
Down duvet
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Traditional Room, 2 Double Beds, Non Smoking

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Hypo-allergenic bedding
Down duvet
  • 29.8 sq m
  • Sleeps 4
  • 2 Double Beds

Traditional Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Hypo-allergenic bedding
Down duvet
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Traditional Room, 1 King Bed, Non Smoking (Mobility/Hearing Access, Roll-in Shwr)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Hypo-allergenic bedding
Down duvet
  • Sleeps 2
  • 1 King Bed

Junior Suite, 1 King Bed

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Hypo-allergenic bedding
  • 49 sq m
  • Sleeps 2
  • 1 King Bed

Premium Room, 2 Queen Beds, Non Smoking, Lanai

Highlights

Balcony
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Hypo-allergenic bedding
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed with Sofa bed, Non Smoking

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Hypo-allergenic bedding
  • 56 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 2 Double Beds

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Hypo-allergenic bedding
  • 56 sq m
  • Sleeps 6
  • 2 Double Beds

Executive Room, 1 King Bed

Highlights

Air conditioning
Heating
Connecting rooms available
Executive Lounge
Free cots/infant beds
Mini-fridge
LCD TV
Hypo-allergenic bedding
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

Map
333 Universal Hollywood Drive, Universal City, CA, 91608

What's nearby

  • Universal Studios Hollywood - 8 min walk - 0.7 km
  • Universal CityWalk - 12 min walk - 1.0 km
  • Warner Brothers Studio - 6 min drive - 4.4 km
  • Hollywood Bowl - 6 min drive - 4.4 km
  • Hollywood Walk of Fame - 7 min drive - 5.8 km

Getting around

  • Universal City Station - 8 min walk
  • Downtown Burbank Station - 10 min drive
  • Burbank, CA (BUR-Hollywood Burbank) - 18 min drive

Restaurants

  • ‪The Wizarding World of Harry Potter - ‬18 min walk
  • ‪In-N-Out Burger - ‬15 min walk
  • ‪Starbucks - ‬9 min walk
  • ‪Krusty Burger - ‬7 min walk
  • ‪Antojitos Authentic Mexican Grill - ‬9 min walk

About this property

Sheraton Universal Hotel

Upscale hotel near Universal Studios Hollywood
Located close to Warner Brothers Studio and Hollywood Bowl, Sheraton Universal Hotel provides a poolside bar, a terrace and a garden. For some rest and relaxation, visit the hot tub. The on-site American cuisine restaurant, The California's, offers breakfast and lunch. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and a bar.
Other perks include:
  • An outdoor pool with sunloungers and pool umbrellas
  • Full breakfast (surcharge), valet parking (surcharge) and an electric car charging station
  • Smoke-free property, free newspapers and outdoor furniture
  • Multilingual staff, concierge services and a porter/bellboy
  • Guest reviews say great things the breakfast, pool and helpful staff
Room features
All 461 rooms boast comforts such as premium bedding and laptop-friendly workspaces, in addition to perks such as free WiFi and desk chairs. Guest reviews highly rate the cleanliness, overall comfort rooms at the property.
Other amenities include:
  • Recycling and LED light bulbs
  • Bathrooms with designer toiletries and hairdryers
  • 43-inch LCD TVs with premium channels
  • Wardrobes/cupboards, mini fridges and free infant beds

Languages

Arabic, Chinese (Mandarin), English, French, Korean, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Secured, covered parking on site (USD 39.60 per night)
  • Secured valet parking on site (USD 55 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 11:30 AM for a fee: USD 21 to 34 per person
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • In the Mix Lobby Bar
  • The California's
  • The Reel Pool Bar

Family friendly

  • Free cot
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 17 meeting rooms
  • 32,774 square feet of conference space
  • Business centre

Outdoors

  • Garden
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height view port in door
  • Thin carpet in room
  • Tile flooring in room
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 20 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight

Check-out

Check-out before 11:00 AM

Special check-in instructions

An adult aged 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Renovations and closures

The property will be renovating from 8 November 2024 to 20 November 2024 (completion date subject to change). The following areas are affected:
  • One of the dining venues
During renovations, the hotel will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 125 per accommodation, per stay
Service animals are welcome, and are exempt from fees
1 total (up to 18 kg per pet)
Restrictions apply; for more information contact the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 30.0 per stay.
Free cots are available on request at the property

Payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 21 to 34 per person
  • Covered self-parking fee: USD 39.60 per night (in/out privileges)
  • Valet parking fee: USD 55 per night (in/out privileges)
  • Pet fee: USD 125 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 30.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Pool access available from 8:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Sheraton Universal
Hotel Universal
Sheraton Hotel Universal
Sheraton Universal
Sheraton Universal Hotel
Universal Hotel
Universal Sheraton
Universal Sheraton Hotel
Sheraton Universal Hotel Hotel
Sheraton Universal Hotel Universal City
Sheraton Universal Hotel Hotel Universal City

Frequently asked questions

Does Sheraton Universal Hotel have a pool?

Yes, this property has an outdoor pool. Pool access is from 8:00 AM to 10:00 PM.

How much does it cost to stay at Sheraton Universal Hotel?

As of 21 Nov 2024, prices found for a 1-night stay for 2 adults at Sheraton Universal Hotel on 1 Dec 2024 start from AU$343.87, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Sheraton Universal Hotel pet-friendly?

Yes, Sheraton Universal Hotel allows pets (limit 1 total) with a maximum weight of up to 18 kg per pet. There's a fee of USD 125 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at Sheraton Universal Hotel?

Self-parking is available for USD 39.60 per night. Valet parking is available for USD 55 per night.

What time is check-in at Sheraton Universal Hotel?

Check-in start time: 4:00 PM; check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Sheraton Universal Hotel?

Checkout is at 11:00 AM.

Where is Sheraton Universal Hotel located?

Situated near the airport, this hotel is 0.4 mi (0.7 km) from Universal Studios Hollywood, and within 3 mi (5 km) of Warner Brothers Studio and Hollywood Bowl. Capitol Records Tower and TCL Chinese Theatre are also within 6 mi (10 km). Universal City Station is 8 minutes by foot.

Sheraton Universal Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 2229 out of 3632 reviews" "
Rating 8 - Good. 715 out of 3632 reviews" "
Rating 6 - Okay. 352 out of 3632 reviews" "
Rating 4 - Poor. 175 out of 3632 reviews" "
Rating 2 - Terrible. 161 out of 3632 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Tanya

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was so close we could walk to universal studios and the city walk. They also offer a shuttle which comes every 10 minutes and drops you off out front of universal. They had the best staff, service was kind and friendly. The only downfall was the restaurant was being renovated, but they accommodated by still keeping their restaurant open and had dinning tables in the lobby which still felt like a restaurant. The food was really good, we ate at our hotel both nights. They offer full menu room service which was nice. Another bummer is the jucuzzi wasn’t working when we stayed there. It was an easy fix, we just didn’t have an hour to wait as it was getting late. I would recommend this hotel to anyone going to universal studios.
Stayed 2 nights in Nov 2024

10/10 Excellent

nafiza

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

Erica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was so close to universal studios, very convenient. Everyone was friendly.
Stayed 4 nights in Nov 2024

10/10 Excellent

Jung

Stayed 1 night in Oct 2024

10/10 Excellent

Marjorie

Stayed 2 nights in Oct 2024

10/10 Excellent

Tanya

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love how it’s a great walking distance to universal studios
Stayed 3 nights in Nov 2024

10/10 Excellent

Clinton

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Five minute walk to Universal Studios, which was the purpose of our visit, so immensely happy with that. Other than that though, the warm and welcoming staff was wonderful, and the property itself was beautiful and elegant!
Stayed 3 nights in Nov 2024

10/10 Excellent

Leduvina

Stayed 1 night in Oct 2024

6/10 Okay

MICHELLE

Travelled with family
Liked: Staff & service
Area we stayed, the rooms were old and small. Bathrooms floor look horrible. The breakfast was too expensive, especially when hot items were not hot. It was like Best Western but worse.
Stayed 3 nights in Nov 2024

10/10 Excellent

lourdes, CASTRO VALLEY

Liked: Cleanliness, staff & service, property conditions & facilities
Lounge servers are EXCELLENT!!! Friendly, respectful, the BEST services all the lounge servers!
Stayed 2 nights in Nov 2024

8/10 Good

Tim

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed for a week on business. Very corporate feel to this hotel, understandably perhaps, but it was certainly convenient for my trip and the amenities were great. Lovely staff too.
Stayed 5 nights in Nov 2024

6/10 Okay

Moises

Stayed 1 night in Nov 2024

8/10 Good

Aujahna

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location near Universal Studios
Stayed 1 night in Oct 2024

10/10 Excellent

Joanna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect place to stay while exploring universal! Everything was awesome. Includinh breakfast. Rooms were a but tight but thats alright
Stayed 3 nights in Oct 2024

10/10 Excellent

Mario

Liked: Cleanliness, staff & service, property conditions & facilities
Fromt desk ppl
Stayed 1 night in Oct 2024

6/10 Okay

Kenneth, Lake elsinore

Travelled with family
Disliked: Amenities
Just an average hotel with slow to low customer service not what you would expect out of a Sheraton
Stayed 1 night in Nov 2024

10/10 Excellent

Maricris, San Diego

Stayed 1 night in Oct 2024

8/10 Good

Guillaume

Stayed 1 night in Oct 2024

8/10 Good

James

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice property close to universal, would award a 5 but lack of breakfast knocks it down 1 star as this is something I'm used to in UK 😎
Stayed 5 nights in Nov 2024

10/10 Excellent

Jaqueline

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfectly
Stayed 3 nights in Nov 2024

10/10 Excellent

HEATHER

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean hotel rooms and very convenient to Universal Studios.
Stayed 2 nights in Nov 2024

10/10 Excellent

Jaime

Stayed 3 nights in Oct 2024

10/10 Excellent

Thomas

Stayed 2 nights in Oct 2024

10/10 Excellent

Amanda

Travelled with family
Liked: Amenities
.
Stayed 1 night in Nov 2024

10/10 Excellent

Brad

Liked: Cleanliness, staff & service, property conditions & facilities
Great experience overall.
Stayed 1 night in Nov 2024

General hotel information

Reasons to Book
Property Cleanliness & Room Cleanliness
Check-In Time
4:00 PM
Check-Out Time
11:00 AM
Star Rating
4.0