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Hotel Grand Marlon

3.0 star property
Hotel in Chetumal with fitness centre and 24-hour front desk

Photo gallery for Hotel Grand Marlon

Junior Suite
Flat-screen TV
Porch
Suite (Master)
Lobby sitting area
At Hotel Grand Marlon, unwind by the outdoor pool or indulge in international cuisine at Placeres. Stay connected with free in-room WiFi and find solace at the spa tub. Guests appreciate the overall condition of this hotel.

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Hot tub
  • Gym
  • Pool
  • Room service
  • Breakfast available
The current price is AU$99
includes taxes & fees
10 Feb - 11 Feb

Room options

Available filters for rooms
Showing 5 of 5 rooms

Standard Triple Room

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Bathrobes
Hairdryer
Free bottled water
In-room safe
Daily housekeeping
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite (Master)

Suite (Master)

Suite (Master)

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Hairdryer
Jetted bath
Bathrobes
Free bottled water
Wardrobe
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite

Junior Suite

Junior Suite

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Hairdryer
Jetted bath
Bathrobes
Free bottled water
Wardrobe
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Bathrobes
Hairdryer
Free bottled water
Wardrobe
Iron/ironing board
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Room

In-room safe, iron/ironing board, free WiFi

Executive Room

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Bathrobes
Hairdryer
Free bottled water
Wardrobe
Iron/ironing board
  • Sleeps 3
  • 1 Double Bed OR 1 King Bed

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includes taxes & fees
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About the area

Map
Av. Juárez No. 88, Chetumal, QROO, 77000

What's nearby

  • Palacio de Gobierno - 8 min walk
  • Explanada de la Bandera - 8 min walk
  • Chetumal Ferry Terminal - 9 min walk
  • Palacio Municipal De Othon P. Blanco - 9 min walk
  • Museum of Maya Culture - 10 min walk

Getting around

  • Chetumal, Quintana Roo (CTM-Chetumal Intl.) - 7 min drive

Restaurants

  • ‪Las Mismas - ‬3 min walk
  • ‪Sergio's Pizzas - ‬5 min walk
  • ‪Los Almendros - ‬1 min walk
  • ‪Hot Dogs de la Obregon - ‬4 min walk
  • ‪Pasion Turca - ‬3 min walk

About this property

Hotel Grand Marlon

Property highlights
Take advantage of a terrace, a bar and a gym at Hotel Grand Marlon. For some rest and relaxation, visit the hot tub. The on-site restaurant, Placeres, features international cuisine. Stay connected with free in-room WiFi, and guests can find other amenities, such as a business centre.
Other perks at this hotel include:
  • An outdoor pool
  • Local cuisine breakfast (surcharge), a front desk safe and 1 meeting room
  • Tour/ticket information, a banquet hall and a lift
  • Luggage storage and a 24-hour front desk
  • Guest reviews give good marks for the overall condition
Room features
All guest rooms at Hotel Grand Marlon offer comforts, such as air conditioning and bathrobes, in addition to amenities, such as free WiFi and safes.
Extra conveniences in all rooms include:
  • Free toiletries and hairdryers
  • Flat-screen TVs with premium channels
  • Daily housekeeping and phones

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily local cuisine breakfast available 7:00 AM to noon for a fee: MXN 145 for adults and MXN 145 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Placeres

Things to do

  • Gym
  • Outdoor pool
  • Spa tub

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting room

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

Room amenities

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with premium channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Access via exterior corridors
  • Air conditioning
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.

Payment types

Important information

Optional extras

  • Fee for local cuisine breakfast: from approximately MXN 145 for adults and from MXN 145 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system and a first aid kit

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Grand Marlon
Grand Marlon Chetumal
Hotel Grand Marlon
Hotel Grand Marlon Chetumal
Hotel Marlon
Marlon Hotel
The Grand Marlon Chetumal, Mexico - Quintana Roo
The Grand Marlon Hotel Chetumal
Hotel Grand Marlon Hotel
Hotel Grand Marlon Chetumal
Hotel Grand Marlon Hotel Chetumal

Frequently asked questions

Does Hotel Grand Marlon have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Hotel Grand Marlon?

As of 9 Feb 2025, prices found for a 1-night stay for 2 adults at Hotel Grand Marlon on 10 Feb 2025 start from AU$99.43, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel Grand Marlon pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Grand Marlon?

Hotel Grand Marlon doesn't offer parking.

What time is check-in at Hotel Grand Marlon?

Check-in start time: 2 PM; check-in end time: midnight.

What time is check-out at Hotel Grand Marlon?

Checkout is at noon.

Where is Hotel Grand Marlon located?

Situated in Chetumal, this hotel is within a 10-minute walk of Museo de la Ciudad, Palacio de Gobierno and Explanada de la Bandera. Chetumal Ferry Terminal and Palacio Municipal De Othon P. Blanco are also within 10 minutes.

Hotel Grand Marlon Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 228 out of 596 reviews
Rating 8 - Good. 188 out of 596 reviews
Rating 6 - Okay. 105 out of 596 reviews
Rating 4 - Poor. 39 out of 596 reviews
Rating 2 - Terrible. 36 out of 596 reviews

8.4/10

Cleanliness

7.8/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Doreen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was ok with me. Thanks
Stayed 1 night in Dec 2024

6/10 Okay

Darin

Disliked: Cleanliness
Stayed 1 night in Dec 2024

6/10 Okay

Marcus

Travelled with partner
Limited hot water for jetted tub. Beds are very hard. Otherwise staff was great and restaurant was delicious
Stayed 1 night in Dec 2024

10/10 Excellent

AARON

Stayed 1 night in Dec 2024

10/10 Excellent

kwan

Stayed 1 night in Nov 2024

10/10 Excellent

RUBEN, Belize

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Hotel, I highly recommend Grand Marlon !
Stayed 1 night in Dec 2024

6/10 Okay

Alexander

Travelled with family, Travelled with family and small children, Travelled with partner
It was ok for the price
Stayed 1 night in Nov 2024

2/10 Terrible

Brishel

Disliked: Staff & service, property conditions & facilities
The rooms were terrible. They smell really bad. The Wi-Fi service was so bad. The pool was so dirty and filthy no fridge in the junior suite. Everything was terrible. I would like my money back. Customer service was terrible.
Stayed 1 night in Nov 2024

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
Worked out well for me
The room was dated, the towels and sheets were obviously well worn, but everything was extremely clean I would have like to have seen at least one English speaking channel like the other Chetumal hotels have
Stayed 1 night in Nov 2024

8/10 Good

Fernando

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Gineli

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

8/10 Good

Bonnie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All was well and okay
Stayed 3 nights in Oct 2024

8/10 Good

Christina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel restaurant had great service. Though the menu was limited everything offered was very good.
Stayed 2 nights in Oct 2024

10/10 Excellent

Sharnie

Stayed 3 nights in Oct 2024

10/10 Excellent

Louis

Stayed 1 night in Sep 2024

10/10 Excellent

Renaldo

Stayed 1 night in Oct 2024

6/10 Okay

Julieta, Orange Walk Town

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
Customer service not the best, but the place was great!
Stayed 2 nights in Oct 2024

2/10 Terrible

Sharine

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
This place was not what I expected at all.I was given a room with 2 beds when I reserved a room with a king size bed. When I went to the front desk she said we are full and that’s what we have. The tub was nasty and felt like you can fall through it.The pool had in no water and has a caution tape around it. This place is run down nothing like the pic for sure.
Stayed 2 nights in Oct 2024

4/10 Poor

Nancy, Sterling

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel use to look nicer prior to covid. It was kept well. Now it was very dirty and poorly maintained. The pool was not available. My curtains had what appeared to look like vomit on them, the towels were very old and had many stains. The wifi kept dropping and we were only on the second floor.
Stayed 1 night in Oct 2024

6/10 Okay

Ellerry

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Sep 2024

10/10 Excellent

Albert

Stayed 1 night in Sep 2024

10/10 Excellent

Randeen

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The overall experience was truly exceptional. I enjoyed my stay. The master suite was pristine, beautiful and relaxing.
Stayed 1 night in Sep 2024

8/10 Good

Seleni

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff
Stayed 1 night in Sep 2024

6/10 Okay

Margarita

Liked: Cleanliness, property conditions & facilities
I cannot give a good review of the room in my stay because I was not given the room I paid and selected. I was told that if I wanted the room I booked, I had to wait until 3pm instead of 2pm which was the time of my check in. I was so tired that I had to accept the room that was offered instead. The hotel overall is a good option, however, I would like their cleaning crew to be more on point so the guest can enjoy their selection in rooms.
Stayed 1 night in Sep 2024

8/10 Good

Ender, Corozal town

Stayed 1 night in Aug 2024