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Hotel Juliet

3.0 star property
Hotel in Chetumal with 24-hour front desk and restaurant

Photo gallery for Hotel Juliet

Front of property
TV
TV
Exterior
Iron/ironing board, free WiFi, bed sheets

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Room service
  • Laundry
  • Air conditioning
  • 24/7 front desk
  • Housekeeping
The current price is AU$94
includes taxes & fees
4 Mar - 5 Mar

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Standard Room

Standard Room

Standard Room

Highlights

Balcony
Air conditioning
TV
Private bathroom
Rainfall showerhead
Free bottled water
Satellite channels
Daily housekeeping
  • Sleeps 4
  • 1 Double Bed

View all photos for Suite

Suite

Suite

Highlights

Balcony
Air conditioning
TV
Private bathroom
Rainfall showerhead
Free bottled water
Satellite channels
Daily housekeeping
  • Sleeps 3
  • 1 King Bed

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About the area

Map
Av. Héroes 169, Entre Andador Efraín, Aguilar y Mahatma Gandhi, Centro, Chetumal, QROO, 77000

What's nearby

  • Museum of Maya Culture - 1 min walk
  • Palacio de Gobierno - 17 min walk
  • Chetumal Ferry Terminal - 18 min walk
  • Palacio Municipal De Othon P. Blanco - 18 min walk
  • Explanada de la Bandera - 19 min walk

Getting around

  • Chetumal, Quintana Roo (CTM-Chetumal Intl.) - 5 min drive

Restaurants

  • ‪Restaurante " los Cocos - ‬2 min walk
  • ‪Brew Bar Cafe Chetumal - ‬7 min walk
  • ‪Backery & Coffee Casa Vanilah - ‬3 min walk
  • ‪Tortas y Tacos al Pastor "Don Miguel - ‬1 min walk
  • ‪La Peninsula - ‬1 min walk

About this property

Hotel Juliet

Hotel in the city centre
Consider a stay at Hotel Juliet and take advantage of a garden, dry cleaning/laundry services and a bar. The on-site international cuisine restaurant, Arquelin, offers breakfast, lunch and dinner. Guests can connect to free in-room WiFi.
Other perks include:
  • Free self-parking
  • 1 meeting room, a lift and a 24-hour front desk
  • Luggage storage, tour/ticket information and a front desk safe
Room features
All guest rooms at Hotel Juliet have perks, such as air conditioning, as well as amenities, such as free WiFi and free bottled water.
Other conveniences in all rooms include:
  • Bathrooms with rainfall showers and free toiletries
  • TVs with satellite channels
  • Daily housekeeping and phones

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free covered self parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available
  • Onsite parking options include a carport

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • Arquelin

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Lift (150 centimetre wide door)
  • Magnifying mirror
  • Stair-free path to entrance
  • Tile flooring in public areas
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (100 centimetre high)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Iron/ironing board
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 12:30 PM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash

We should mention

No pets and no service animals are allowed at this property
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Juliet Chetumal
Hotel Juliet
Juliet Chetumal
Hotel Juliet Chetumal, Mexico - Quintana Roo
Hotel Juliet Hotel
Hotel Juliet Chetumal
Hotel Juliet Hotel Chetumal

Frequently asked questions

Is Hotel Juliet pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Hotel Juliet?

As of 3 Mar 2025, prices found for a 1-night stay for 2 adults at Hotel Juliet on 4 Mar 2025 start from AU$94.05, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hotel Juliet?

Self-parking is free at this property.

What time is check-in at Hotel Juliet?

Check-in start time: 3:00 PM; check-in end time: midnight.

What time is check-out at Hotel Juliet?

Checkout is at 12:30 PM.

Where is Hotel Juliet located?

Located in the heart of Chetumal, this hotel is steps away from Museum of Maya Culture and Museo de la Ciudad. Fisherman's Fountain and Palacio de Gobierno are also within 1 mile (2 km).

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Hotel Juliet Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 40 out of 114 reviews
Rating 8 - Good. 47 out of 114 reviews
Rating 6 - Okay. 17 out of 114 reviews
Rating 4 - Poor. 4 out of 114 reviews
Rating 2 - Terrible. 6 out of 114 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Marla

Clean Safe Good location
Stayed 1 night in Dec 2024

8/10 Good

Louis

Perfect location
Stayed 1 night in Nov 2024

10/10 Excellent

Ceon

Stay was great. Excellent customer service.

8/10 Good

Carmita

The place is great but the security dogs at the premises were barking loudly in the early morning.
Stayed 1 night in Jun 2023

10/10 Excellent

Robert

Enjoy
Stayed 1 night in Jan 2024

8/10 Good

Alba

I liked the staff, very friendly. Didnt like that wifi was not working most times.
Stayed 1 night in Mar 2024

8/10 Good

Shumari

Decent for short term stay
The room was spacious, however only had one sofa which the photos showed 2. We had to keep logging into the wifi as it disconnected whenever our devices were locked. The beds were a bit on the hard side which was kind of uncomfortable but the ac was working well. Besides all that the staff were very friendly and the stay was good.
Stayed 2 nights in Aug 2023

8/10 Good

Benjamin

Liked: Amenities, property conditions & facilities
Inexpensive. Internet was unusable in room, which meant the TV was unusable in the room, as there was no cable or local channels.

2/10 Terrible

Shumari

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Not friendly Nor Accommodating
The receptionist was not friendly, the reservations were missed from the books and he blamed that we booked late where he had stated moments prior that some people came in just a while ago. He also stated there was no difference in price for a standard room versus a suite which is false as we booked a standard and suite last time. Later on he gave only two towels per room, we had visited this hotel 2-3 weeks prior and they gave us 3 towels per room, it was a different receptionist at this time. The receptionist that gave bad service was Santiago, so be aware. We stayed one night in one room in the end because of his crappy service.
Stayed 2 nights in Feb 2024

10/10 Excellent

Susana

El dueño muy amable
Stayed 1 night in Dec 2024

2/10 Terrible

Austria Paola Barradas

Disliked: Staff & service, amenities, property conditions & facilities
Pésima atención del recepcionista nocturno, llegamos a la reservación que había hecho y pagado para estancia de 2 noches, 2 habitaciones. Desde la llegada, a las 4.30am, después de muchas horas de viaje, nos aseguró que no había espacio para guardar el vehículo, cuando le comentamos que en la reservación señalaba que había estacionamiento, nos dijo: pues si pueden meterlo ahí y de reversa, si no, no. Le dijimos que claro que podíamos, bajamos nuestras cosas, fuimos a las habitaciones 406 y 405, en la 406 no hubo ningún problema, tenía lo acordado, pero en la 405 no había agua caliente, el clima hacía ruido y el teléfono no funcionaba. Tuvimos que bajar a comentarlo para pedir una solución y el señor dijo que dejáramos correr el agua, que así saldría eventualmente. Después de 20 mins con la llave abierta, le dijimos que subiera a ver y dijo que no dudaba pero que solo era recpecionista. Le pedimos nos cambiara de habitación que nos urgía bañarnos, y dormir y dijo que no podía resolver que a las 8am llegaría alguien y vería porque estaba lleno el hotel. Ya para esto eran las 5.40am Tuvimos que bañarnos así, dormir con ruido y a las 8am nos fueron a despertar que porque habían reportado la falta de agua. Es una lástima que nos resolvieran al otro día, que nos ofrecieran otra habitación y descuento para otra ocasión, honestamente no creo regresar. Fue una muy mala experiencia.
Stayed 2 nights in Dec 2024

10/10 Excellent

Ceon

Stayed 2 nights in Oct 2024

10/10 Excellent

Gloria

Stayed 1 night in Aug 2024

8/10 Good

FLOR ADRIANA PEÑA

Su ubicación en el Centro de la Ciudad!
Stayed 4 nights in Aug 2024

10/10 Excellent

Albert

Stayed 1 night in Aug 2024

10/10 Excellent

Jorge Javier

Personal amable, checkin rápido, buena ubicación.
Stayed 4 nights in Aug 2024

8/10 Good

Arturo

Ideal para descansar
Stayed 1 night in Mar 2024

8/10 Good

ROGER CANCINO

Es agradable y tranquila, el personal amable.
Stayed 1 night in Jan 2024

6/10 Okay

Manuel

Muy limpio centrico pero camas algo duras
Cerradura de la puerta no funcionaba pero enseguida nos cambiaron de cuarto, cama no muy cómoda
Stayed 1 night in Jan 2024

10/10 Excellent

Dane

Stayed 1 night in Jan 2024

10/10 Excellent

Ceon

Stayed 2 nights in Dec 2023

6/10 Okay

Terence

Stayed 1 night in Dec 2023

2/10 Terrible

paola

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrible no lo recomiendo no hay internet no hay cable pesimo
Stayed 4 nights in Dec 2023

8/10 Good

Claudia

El internet no llegaba a la habitación.
Stayed 1 night in Dec 2023

10/10 Excellent

Stephanie

Stayed 1 night in Dec 2023