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Mia Bacalar Luxury Resort & Spa

4.5 star property
Lakefront resort with marina and full-service spa

Photo gallery for Mia Bacalar Luxury Resort & Spa

Lake
Couples treatment room(s), body treatments, hydrotherapy, aromatherapy
Garden
Exterior
Deluxe Room
VIP Access

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Bar
  • Breakfast available
  • Room service
  • Pool
  • Gym
The current price is AU$553
includes taxes & fees
24 Feb - 25 Feb

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Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Luxe Saasil Room

Luxe Saasil Room

Luxe Saasil Room

Highlights

Balcony
Soundproofed
Air conditioning
Flat-screen TV
Blackout curtains
Premium bedding
Bathrobes
Hairdryer
  • 55 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout curtains
Premium bedding
Rainfall showerhead
Hairdryer
Designer toiletries
  • Sleeps 3
  • 1 King Bed OR 1 Single Sofa Bed

View all photos for Grand Jeex Suite

Grand Jeex Suite

Grand Jeex Suite

Highlights

Deck/patio
Soundproofed
Private indoor hot tub
Air conditioning
Flat-screen TV
Blackout curtains
Premium bedding
Bathrobes
  • 75 sq m
  • Resort view
  • Sleeps 3
  • 1 King Bed

View all photos for Ixchel

Ixchel

Ixchel

Highlights

Deck/patio
Soundproofed
Private pool
Air conditioning
Flat-screen TV
Blackout curtains
Premium bedding
Bathrobes
  • 32 sq m
  • Resort view
  • Sleeps 2
  • 1 King Bed

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includes taxes & fees
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About the area

Map
Carretera Federal Bacalar-Xtomoc, Lot 59 Fracción 6, Bacalar, QROO, 77930

What's nearby

  • Lake Bacalar - 1 min walk
  • Laguna Bacalar Ecological Park - 5 min drive
  • Fort of San Felipe - 5 min drive
  • Municipal Spa of Bacalar - 7 min drive
  • Cenote Cocalitos - 10 min drive

Getting around

  • Chetumal, Quintana Roo (CTM-Chetumal Intl.) - 38 min drive

Restaurants

  • ‪La Playita - ‬5 min drive
  • ‪Marisqueria el Taco Loco - ‬2 min drive
  • ‪El Sazón a la Mexicana - ‬4 min drive
  • ‪Yerbabuena - ‬5 min drive
  • ‪Madre Masa - ‬5 min drive

About this property

Mia Bacalar Luxury Resort & Spa

Luxury resort near Lake Bacalar
Located close to Laguna Bacalar Ecological Park and Fort of San Felipe, Mia Bacalar Luxury Resort & Spa provides a marina, a poolside bar and a terrace. Active travellers can enjoy motor boating at this resort. Treat yourself to a hot stone massage, a facial or aromatherapy at the on-site spa. The on-site restaurant, HUNAB KU, offers breakfast, lunch and dinner. Yoga classes are offered at the gym; other things to do include kayaking and boat tours. Stay connected with free in-room WiFi, and guests can find other amenities, such as a garden and a bar.
Other perks include:
  • An outdoor pool with sunloungers and pool umbrellas
  • Free self-parking
  • Cooked-to-order breakfast (surcharge), a round-trip airport shuttle (surcharge) and luggage storage
  • Bike parking, a banquet hall and 1 meeting room
Room features
All guest rooms at Mia Bacalar Luxury Resort & Spa boast comforts, such as premium bedding and air conditioning, as well as amenities, such as free WiFi and safes.
Other amenities include:
  • Rainfall showers, designer toiletries and hairdryers
  • 55-inch flat-screen TVs with streaming services and cable channels
  • Wardrobes/cupboards, a personal chef and daily housekeeping

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free uncovered self parking on site

Food and drink

  • Daily cooked-to-order breakfast available 8:00 AM to 11:00 AM for a fee: MXN 400 to 600 for adults and MXN 200 to 600 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Couples/private dining
  • Private picnics

Restaurants on site

  • HUNAB KU

Things to do

  • Bicycle storage
  • Boat tours
  • Full-service spa
  • Gym
  • Kayaking
  • Motor boating
  • Outdoor pool
  • Personal motorised watercraft
  • Sauna
  • Water sports equipment
  • Yoga classes

Family friendly

  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Beach towels
  • Beach umbrellas
  • Garden
  • Marina
  • On a lake
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Reflexology
  • Sports massages
  • Swedish massages

Accessibility

  • No lift

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with cable channels
  • Streaming services

Food and drink

  • Chef service
  • Espresso maker
  • Limited room service
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of MXN 1500 per pet, per stay
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately MXN 400 to 600 for adults and MXN 200 to 600 for children
  • Airport shuttle fee: MXN 1100 per vehicle (one-way, maximum occupancy 6)
  • Airport shuttle fee per child: MXN 1100
  • Pet fee: MXN 1500 per pet, per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards

We should mention

This property does not have any lifts
Pool access available from 9:00 AM to 5:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Mia Bacalar Luxury Resort
Mia Bacalar Luxury
Mia Bacalar Luxury Resort Spa
Mia Bacalar & Spa Bacalar
Mia Bacalar Luxury Resort & Spa Resort
Mia Bacalar Luxury Resort & Spa Bacalar
Mia Bacalar Luxury Resort & Spa Resort Bacalar

Frequently asked questions

Does Mia Bacalar Luxury Resort & Spa have a pool?

Yes, this property has an outdoor pool. Pool access is from 9:00 AM to 5:00 PM.

How much does it cost to stay at Mia Bacalar Luxury Resort & Spa?

As of 23 Feb 2025, prices found for a 1-night stay for 2 adults at Mia Bacalar Luxury Resort & Spa on 24 Feb 2025 start from AU$553.35, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Mia Bacalar Luxury Resort & Spa pet-friendly?

Yes, pets are allowed at this property. There's a fee of MXN 1500 per pet, per stay.

How much is parking at Mia Bacalar Luxury Resort & Spa?

Self-parking is free at this property.

What time is check-in at Mia Bacalar Luxury Resort & Spa?

Check-in start time: 3:00 PM; check-in end time: midnight.

What time is check-out at Mia Bacalar Luxury Resort & Spa?

Checkout is at noon.

Does Mia Bacalar Luxury Resort & Spa provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of MXN 1100 per vehicle applies.

Where is Mia Bacalar Luxury Resort & Spa located?

Situated on the waterfront, this luxury resort is steps from Lake Bacalar and 2.7 mi (4.3 km) from Laguna Bacalar Ecological Park. Fort of San Felipe and Canal de los Piratas are also within 6 mi (10 km).

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Mia Bacalar Luxury Resort & Spa Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 134 out of 238 reviews
Rating 8 - Good. 53 out of 238 reviews
Rating 6 - Okay. 21 out of 238 reviews
Rating 4 - Poor. 20 out of 238 reviews
Rating 2 - Terrible. 10 out of 238 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Juan Diaz

Great food, very calm place and friendly staff. The rooms are roomy and comfortable. Great place to stay, would stay again if I come back to Bacalar!
Stayed 3 nights in Jan 2025

6/10 Okay

BERNADETTE

Liked: Amenities, property conditions & facilities
The property is nice, but many improvements need to been done for the price they charge to stay, expensive. Our room was very nice and clean, but AC gave a unpleasant smell, they offer aroma therapy fragrance but that lasted a little. Restaurant had great food, and servers are extremely nice, but very unorganized. I will not return.
Stayed 2 nights in Feb 2025

10/10 Excellent

Mark

Just absolutely beautiful property and wonderful staff. Relaxing vacation in a gorgeous area
Stayed 3 nights in Feb 2023

4/10 Poor

Nio

Liked: Cleanliness, staff & service, property conditions & facilities
i dont like the hotel
Stayed 2 nights in Aug 2024

8/10 Good

Megan

Cute eco-friendly resort. Food at the rest was great. Friendly staff. Overall nice experience.
Stayed 3 nights in Aug 2022

10/10 Excellent

Auden

Very peaceful and quite
Stayed 3 nights in Jun 2023

8/10 Good

Mauricio

Viaje a Bacalar con Familia
The stay was good. The room is very comfortable, but the food service is expensive and not so good.
Stayed 3 nights in Sep 2022

10/10 Excellent

Doris

Exelent

8/10 Good

Maria

Liked: Property conditions & facilities
We didn’t like that the rooms are upstairs on a spiral staircase that is very narrow and slippery. We didn’t like the one the rooms had a key light in the bathroom not working and never replaced. We didn’t like that one of the rooms had issue accessing and had to go to the lobby several times to complain and we like that they offered free breakfast for one night as compensation ; we liked the spa facilities and the staff there. We also like tombs quality of the food at the restaurant.
Stayed 2 nights in Jun 2024

8/10 Good

Raul

Suites are nice and spacious Staff you can find different treatment, at the lobby Tania is very nice. Food at the restaurant is ok 3 out of 5, service can be better took longer than it should to get a drink or even for them to take the order, not lack of staff there was only two tables with 2 guests each and maybe 5 staff members, not the usual good service you expect in Mexico. Get your tours at the town, 1/2 price Wave runners not working Anyways, a great place to relax, we ended up dining in town where you have great options The hotel is 10 mins from town, you may find another option closer or in town for similar or better price
Stayed 4 nights in Nov 2023

2/10 Terrible

Menachem

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible
My Sun fell in a broken hole in the terrace
Stayed 1 night in Oct 2022

4/10 Poor

Matt

Liked: Staff & service, room comfort
So disappointing and poor service
Given that this hotel is billed as 5 stars I didn’t receive 5 star service here. Most disappointing was the lack of accountability when things were wrong - we stayed for 6 nights and booked a room with a jacuzzi in. On three separate occasions we mentioned that this was not working and could not be used - at no point was another room offered, or a refund for any portion of the stay (other rooms without a jacuzzi had been available at a lesser price). I was just told to leave a review on Trip Advisor. Food at the restaurant was not particularly good. Overall I think that other 5 star hotels in the Bacalar region provide a much more pleasant experience.
Stayed 6 nights in Feb 2023

10/10 Excellent

Brian

Bacalar's best!
Tourism in Bacalar has been blowing up recently, and a lot of new hotels are springing up each year. But Mia Bacalar is head and shoulders above the rest. Yes, it's on the pricier side for the area, but, there are so many wonderful amenities you get for your money. In my estimation, it's worth it. The property consists of luxury "cabins" that are spread out along the lagoon. This means you get your own private space. Each one has so many nice little finishes, including large comfortable beds, hot tubs, and rainfall showers. The views of Laguna Bacalar are spectacular, especially the sunrises. You can climb right into the water from the property, and, there are kayaks and paddleboards available to use as well. The on-site restaurant was another highlight. They have a surprisingly expansive menu, consisting of breakfast, lunch, and dinner, as well as a variety of drinks. Highlights included the chilaquiles, a variety of fresh seafood tacos, and the shortribs. The hotel's chef is fantastic, and the food is all representative of local ingredients and flavors. As far as location, the hotel is about a five minute drive from central Bacalar. You can take your own car (on-site parking is ample and secure) or request a shuttle ride from the hotel. All in all, we had a wonderful stay and would highly recommend Mia Bacalar to anyone visiting the area!
Stayed 3 nights in Dec 2022

2/10 Terrible

Oliver

Disliked: Staff & service, amenities, property conditions & facilities
El mantenimiento y servicio es pésimo, tuvimos un par de accidente uno de consecuencias graves. Uno en la zona de alberca donde las tablas qué la rodean están sueltas y mi hijo se cayó y la más grave una desatencion por parte de la Gerente y el servicio de mantenimiento qué permitió que entrará el agua a la habitación ocasionando un accidente el cual tendrá implicaciones jurídicas.
Stayed 3 nights in Jan 2025

6/10 Okay

ivon orly

Está muy carente de personal , Y el personal está muy poco capacitado
Stayed 3 nights in Jan 2025

10/10 Excellent

Jamie

Stayed 2 nights in Jan 2025

8/10 Good

xavier

Buen hotel y personal muy amable. Las recamaras están bien solo que los últimos 2 días no tuvimos agua caliente, le falta mantenimiento al hotel en general.

10/10 Excellent

benigno

Stayed 2 nights in Jul 2024

10/10 Excellent

Lesly M

Stayed 2 nights in Aug 2024

10/10 Excellent

Eliel

Stayed 2 nights in Jul 2024

8/10 Good

SOLANGE

Mia Hotels was a very good resort not the high end luxury property as they called themself but if I have a thing to return will be because the food!! The only one restaurant serves breakfast, lunch and dinner and the food is absolutely delicious, very well presented and with elegance and variety. Rooms are good very comfortable and with some luxury details, the property in general definitely needs some attention, we did not use the pool but was not welcoming to swim there, the hotel was pretty empty, the area of the lagoon to swim is nice and pretty, but make sure you have repellent as there are lot of mosquitoes but A LOT! In general we spend a nice time there.
Stayed 3 nights in Jul 2024

10/10 Excellent

jesus

Stayed 3 nights in Apr 2024

10/10 Excellent

Andres

La propiedad está preciosa. Muy relajante y tranquilo. El servicio en el restaurante es algo lento.
Stayed 3 nights in May 2024

10/10 Excellent

Miguel

Stayed 1 night in May 2024

4/10 Poor

Marco Antonio Alvarez

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La chica de la Recepción Teresa no atendió mal, solicitamos un taxi con ella, cuando anteriormente habíamos estado saliendo y siempre nos cantaban 80 pesos y cuando le pedimos el favor a ella, el taxi cobró 180 pesos, por órdenes de esta chica Teresa
Stayed 3 nights in Apr 2024