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Zensus Eco Boutique Hotel

3.0 star property
Hotel with free breakfast, near Lake Bacalar

Photo gallery for Zensus Eco Boutique Hotel

Exterior
Free daily cooked-to-order breakfast
Reception
Deluxe Cabin
Front of property

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Pool
  • 24/7 front desk
  • Housekeeping
  • Parking included

Room options

View all photos for Deluxe Cabin

Deluxe Cabin

Deluxe Cabin

Highlights

Separate bedroom
Private bathroom
Daily housekeeping
In-room safe
  • Sleeps 2
  • 1 King Bed
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About the area

Map
Costera 11, Bacalar, QROO, 77930

What's nearby

  • Cenote Cocalitos - 2 min drive - 1.5 km
  • Cenote Negro - 3 min drive - 2.2 km
  • Cenote Azul - 3 min drive - 2.2 km
  • Municipal Spa of Bacalar - 4 min drive - 2.9 km
  • Laguna Bacalar Ecological Park - 5 min drive - 4.0 km

Getting around

  • Chetumal, Quintana Roo (CTM-Chetumal Intl.) - 35 min drive

Restaurants

  • ‪La Bendición Dios - ‬4 min drive
  • ‪Albahaca - ‬17 min walk
  • ‪Ajal - ‬4 min drive
  • ‪Taqueria el Trompo de K'los - ‬5 min drive
  • ‪Mr. Taco - ‬5 min drive

About this property

Zensus Eco Boutique Hotel

Hotel near Lake Bacalar
Free cooked-to-order breakfast, a bar and a restaurant are just a few of the amenities provided at Zensus Eco Boutique Hotel. Guests can connect to free WiFi in public areas.
You'll also find perks such as:
  • An outdoor pool
  • Free self-parking
  • Smoke-free property, tour/ticket information and a 24-hour front desk
Room features
All guest rooms at Zensus Eco Boutique Hotel offer amenities, such as safes.
Extra amenities include:
  • Bathrooms with showers

Languages

English, Spanish

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Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Free cooked-to-order breakfast available daily 8:30 AM to 10:00 AM
  • A bar/lounge
  • A restaurant

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • No lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shower

More

  • Iron/ironing board on request
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight

Check-out

Check-out before 11:30 AM

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available

We should mention

This property does not have any lifts
No pets and no service animals are allowed at this property

Frequently asked questions

Does Zensus Eco Boutique Hotel have a pool?

Yes, this property has an outdoor pool.

Is Zensus Eco Boutique Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Zensus Eco Boutique Hotel?

Self-parking is free at this property.

What time is check-in at Zensus Eco Boutique Hotel?

Check-in start time: 3:00 PM; check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Zensus Eco Boutique Hotel?

Checkout is at 11:30 AM.

Where is Zensus Eco Boutique Hotel located?

Situated in Bacalar, this hotel is within 1 mi (2 km) of Cenote Esmeralda and Lake Bacalar. Cenote Negro and Cenote Cocalitos are also within 1 mile (2 km).

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Zensus Eco Boutique Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 58 out of 73 reviews
Rating 8 - Good. 10 out of 73 reviews
Rating 6 - Okay. 4 out of 73 reviews
Rating 4 - Poor. 0 out of 73 reviews
Rating 2 - Terrible. 1 out of 73 reviews

9.4/10

Cleanliness

9.8/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Zeferino

Liked: Cleanliness, staff & service, property conditions & facilities
I like the fact that the staff treats the customers with respect!
Stayed 2 nights in Apr 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely!!

Lovely hotel close to downtown and the lagoon. Super-friendly and helpful staff - such a gem :)
Stayed 3 nights in Jan 2025

10/10 Excellent

April

Liked: Cleanliness, staff & service, property conditions & facilities
The place was great and the hospitability was incredible, we will definitely be coming back!
Stayed 3 nights in Jun 2023

8/10 Good

Corey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel. Definitely would stay here again. With the friendly staff and conviently located near lagoon and close to downtown
Stayed 2 nights in Aug 2023

8/10 Good

amalia monique ortiz

Liked: Staff & service, amenities, property conditions & facilities
Clean and calm place to stay
Stayed 2 nights in Jun 2022

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, property conditions & facilities
I am so sorry but I am not gable to remember the ladies name that checked us in but she was so helpful and so animated with her stories on what to do and where to go. She was just wonderful. There was another very kind and helpful person by the name of Jose! This man was extremely friendly and always asked up how our sleep was and how are mornings and evening were going. He even gave me the fan from him own room! Great place with amazing staff!
Stayed 2 nights in Feb 2025

8/10 Good

Dina

Liked: Staff & service, property conditions & facilities
Very cute place with great staff and owners. The breakfast included was amazing. We were a little disappointed that there was no refrigerator in the room and the bathroom had an intense, unpleasant odor. We expected the lake to be closer based on the description, but overall, a great stay.

10/10 Excellent

Sylvain

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really good place and quiet and peaceful The installation are great and simple. Few kilometer from downtown so if you like to walk, it will be perfect. The host is great and really want you have good time. If you need help, he will be there for you. I really recommend it.

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Jose Luis is one of many reasons to return

I thought the place was quite, off the beaten path, yet close enough to the center, with nearby restaurants and also Cenote Azul. Plus it was comfortable and pleasant. It’s true to photos and description. The host, Jose Luis was so gracious and bent over backwards to accommodate our every want and need. Breakfast is delicious and filling.
Stayed 3 nights in Dec 2022

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cabina in the Forest - Clean and Comfortable

Across the street from the lake. Lovely spot, clean, and has a great breakfast. The staff is so kind. I was tired when I arrived, and the pool wasn't open. I was hot and disappointed and let it be known. It was beyond the call of duty, but they compensated me with a day-pass at a resort across the street. I had a delightful stay.
Stayed 5 nights in Apr 2023

10/10 Excellent

Efrain

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here for 3 nights, finding it is a bit tricky due to Maps not being accurate but once we did we were very pleased with everything. The staff is very friendly and the owner and the lady at the front desk are extremely tending. Our room was very nice and although it didn’t have a TV (like all the other rooms) we found ourselves rarely finding a need for one since you’ll be out and about for most of your stay. The breakfast was so good and is included, the parking is closed at night so your car or rental is secured through the night. 10/10 would come again.
Stayed 3 nights in Jul 2022

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was an unique experience at the Zensus hotel. We had a very clean and cozy cabin in the middle of the nature. The bed was great and there was good airconditioning. Also the shower was perfect. Waking up with the sounds of the animals was fantastic. There are a lot of things to do with the Lago Bacalar in front of the hotel. The neighbourhood is very safe and you can park your car at the hotel. The breakfast was delicious, fresh and homemade. We wanted one day the breakfast a little earlier and that was no problem. Really enjoyed it. Last but not least, owner and host Jose Luis. I can't remember a more friendly person in my life. He did everything for us and gave advise about everything. Always in for a chat. His last words to us were: 'I will miss you guys." So we do two, but we will come back for sure.
Stayed 2 nights in Sep 2022

10/10 Excellent

Roberto Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2025

10/10 Excellent

Joe

Stayed 1 night in Apr 2025

10/10 Excellent

Josefina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Inés,Laura y en general todo el personal muy amables y atentos a las necesidades, orientación para contrato se tours más económicos y excelentes, desayunos muy buenos
Stayed 3 nights in Apr 2025

10/10 Excellent

Analoth Martinez

Stayed 3 nights in Apr 2025

10/10 Excellent

Gabriela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me encantó ! El señor es muy amable, todo es muy limpio y fue una gran experiencia
Stayed 4 nights in Feb 2025

10/10 Excellent

Iliana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Maravilloso lugar, ideal para descansar y su personal super amable
Stayed 4 nights in Mar 2025

10/10 Excellent

Maria Luisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Una experiencia muy agradable por qué las cabañitas son muy acogedoras y realmente te desconectas para relajarte además que Inés es una excelente anfitriona
Stayed 4 nights in Mar 2025

6/10 Okay

Claudio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es como una villa colonial caribeña. Sus cabañas son sencillas y confortables. Baño amplio y cómodo, al igual que su terraza. Ideal para descansar e ir en plan relajado. Bueno, creo que pocos van a Bacalar con otro plan que no sea ese. Lo mejor: la atención de Inés, en recepción y de José Luis y Laura, entre otros. Magníficos anfitriones. Te hacen sentir cómo en casa. El desayuno en el restaurant, muy rico y el lugar también muy agradable. Las áreas comunes, con una jardinería muy adecuada y cuidada. Invitados a volver, indiscutiblemente.
Stayed 4 nights in Feb 2025

10/10 Excellent

Alma Rosa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente servicio de Inés y José Luis nos encantó estar ahí muy recomendable
Stayed 3 nights in Feb 2025

10/10 Excellent

Leodegario

Muy bienn
Stayed 4 nights in Jan 2025

8/10 Good

Aristeo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Como todos los hoteles boutique demasiado tranquilo que llega un momento de aburrimiento
Stayed 1 night in Jan 2025

6/10 Okay

olivier

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Passable

Excellent accueil de la part du personnel de la réception qui nous a donné de nombreux conseils de visites. Les salles d’eau des bungalows sont toutefois très vétustes (murs moisis par l’humidité, tachés, robinetterie piquée et une odeur nauséabonde provient de la douche et du lavabo. L’eau de la piscine était trouble, nous n’avons pas voulu nous y baigner, les chaises de la terrasse étaient rouillées. Petit-déjeuner léger.
Stayed 2 nights in Jan 2025

10/10 Excellent

Martha

Stayed 3 nights in Nov 2024