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Hotel Riu Plaza Chicago

4.0 star property
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hotel Riu Plaza Chicago

Front of property
Rooftop terrace
Lobby
2 bars/lounges, rooftop bar
Deluxe Suite, 1 King Bed with Sofa bed

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Bar
  • Housekeeping
  • Laundry
The price is AU$264
includes taxes & fees
13 Jan - 14 Jan

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Deluxe Room, 1 King Bed

Premium bedding, in-room safe, desk, blackout curtains

Deluxe Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
Mini-fridge
Flat-screen TV
Blackout curtains
Premium bedding
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room (Hotwire)

Premium bedding, in-room safe, desk, blackout curtains

Deluxe Room (Hotwire)

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
Mini-fridge
Flat-screen TV
Blackout curtains
Premium bedding
  • Sleeps 2
  • 2 Queen Beds OR 1 King Bed

View all photos for Family Room, 1 King Bed with Sofa bed (Deluxe)

Premium bedding, in-room safe, desk, blackout curtains

Family Room, 1 King Bed with Sofa bed (Deluxe)

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
Mini-fridge
Flat-screen TV
Sofa bed
Premium bedding
  • 29 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Family Room, Multiple Beds (Deluxe)

Family Room, Multiple Beds (Deluxe)

Family Room, Multiple Beds (Deluxe)

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
Mini-fridge
Flat-screen TV
Sofa bed
Premium bedding
  • 33 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Deluxe Suite, 1 King Bed with Sofa bed

Deluxe Suite, 1 King Bed with Sofa bed

Deluxe Suite, 1 King Bed with Sofa bed

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
Mini-fridge
Flat-screen TV
Sofa bed - queen
Premium bedding
  • 61 sq m
  • Sleeps 4
  • 1 King Bed and 1 King Sofa Bed

View all photos for Deluxe Room, 2 Queen Beds

Deluxe Room, 2 Queen Beds

Deluxe Room, 2 Queen Beds

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
Mini-fridge
Flat-screen TV
Blackout curtains
Premium bedding
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds
Exterior

L7 Chicago by LOTTE

Pet-friendly
Free WiFi
Restaurant
Air conditioning
9.6 out of 10, Exceptional, (1425)
The price is AU$271
includes taxes & fees
26 Jan - 27 Jan
L7 Chicago by LOTTE
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About the area

Map
150 East Ontario Street, Chicago, IL, 60611

What's nearby

  • Michigan Avenue - 1 min walk
  • Northwestern Memorial Hospital - 2 min walk
  • Chicago Riverwalk - 10 min walk
  • Chicago Theatre - 13 min walk
  • Millennium Park - 14 min walk

Getting around

  • Grand Station (Red Line) - 7 min walk
  • Millennium Station - 13 min walk
  • Chicago O'Hare International Airport (ORD) - 38 min drive

Restaurants

  • ‪Starbucks - ‬2 min walk
  • ‪Beatrix - ‬2 min walk
  • ‪Panera Bread - ‬4 min walk
  • ‪W XYZ Bar - ‬3 min walk
  • ‪RAMEN-SAN Deluxe - ‬3 min walk

About this property

Hotel Riu Plaza Chicago

Property highlights
A short walk from Michigan Avenue and Chicago Riverwalk, Hotel Riu Plaza Chicago provides a free breakfast buffet, a coffee shop/cafe and dry cleaning/laundry services. The on-site restaurant, Skybar, features al fresco dining. Free in-room WiFi is available to all guests, along with 2 bars and a 24-hour gym.
Additional perks include:
  • Concierge services, a lift and multilingual staff
  • Smoke-free property, luggage storage and a 24-hour front desk
Room features
All 390 rooms boast comforts such as premium bedding and air conditioning, in addition to thoughtful touches such as free WiFi and safes.
More conveniences in all rooms include:
  • Bathrooms with showers and hairdryers
  • 40-inch flat-screen TVs with satellite channels
  • Wardrobes/cupboards, mini fridges and free infant beds

Languages

English, German, Spanish

Property amenities

Restaurants on site

  • Grap&Go
  • Lobby Bar
  • Restaurante Desayuno
  • Skybar

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Free cots are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 28.18 per accommodation, per night
The resort fee includes:
  • Concierge service
  • Fitness centre access
  • In-room bottled water
  • In-room coffee
  • Sporting facilities or equipment

We have included all charges provided to us by the property.

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

Property is also known as

Hotel Riu Plaza Chicago Hotel
Hotel Riu Plaza Chicago Chicago
Hotel Riu Plaza Chicago Hotel Chicago

Frequently asked questions

Is Hotel Riu Plaza Chicago pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Hotel Riu Plaza Chicago?

As of 11 Jan 2025, prices found for a 1-night stay for 2 adults at Hotel Riu Plaza Chicago on 13 Jan 2025 start from AU$218.02, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hotel Riu Plaza Chicago?

This property doesn't offer parking.

What time is check-in at Hotel Riu Plaza Chicago?

Check-in start time: 3:00 PM; check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Hotel Riu Plaza Chicago?

Checkout is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1011 out of 1324 reviews" "
Rating 8 - Good. 188 out of 1324 reviews" "
Rating 6 - Okay. 64 out of 1324 reviews" "
Rating 4 - Poor. 33 out of 1324 reviews" "
Rating 2 - Terrible. 28 out of 1324 reviews" "

9.8/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Farzam

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Richard O

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent! Professional, friendly and thoughtful staff. Room is very well designed.
Stayed 1 night in Jan 2025

10/10 Excellent

Barry

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice, new, modern and clean. Check-in needs to be a little more streamlined and quicker, but it was a wonderful hotel.
Stayed 2 nights in Jan 2025

10/10 Excellent

Josh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Kathleen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the location, huge shower and double sink, and the fabulous breakfast buffet!
Stayed 1 night in Jan 2025

2/10 Terrible

Paul

Travelled with family
Disliked: Cleanliness, property conditions & facilities
The hotel had hair on the beds and the pipes in the shower broke while my wife took a shower
Stayed 3 nights in Dec 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 1 night in Dec 2024

10/10 Excellent

Raj, La Crescent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and convenient location.
Stayed 1 night in Jan 2025

10/10 Excellent

Jordan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Subhagnana

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Great new hotel off the Magnificent mile. Very extensive breakfast options. Room was exceptionally clean, staff was very helpful when needed.
Stayed 3 nights in Dec 2024

10/10 Excellent

robert, highland

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2025

10/10 Excellent

Laura

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great brand new hotel. Convenient to everything with a great breakfast!
Stayed 2 nights in Jan 2025

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Very modern
Stayed 1 night in Dec 2024

10/10 Excellent

Terrance K

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing!!
Stayed 2 nights in Jan 2025

4/10 Poor

Louis

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities
The room was clean. The check-in process went smoothly. Service was terrible, highlighted by no WiFi and a room thermostat disabled by management so we could not get the room temp below 77 degrees. When we talked to the front desk clerk he offered two choices. 1. Suffer like everyone else. 2. Step outside to cool off. One of the most bizarre responses imaginable from the front desk clerk. Eventually a maintenance worker was sent to our room to reset the wifi router and he explained that management chose to "turn off" the HVAC system so individual room thermostats could not adjust the individual room temps. He suggested we talk to the front desk manager. We returned to the front desk to speak with the manager about the room temperature. There was no manager available after 10PM, but the front desk clerk began shouting at us, saying we were acting like privileged people. When we tried to deescalate the situation he would make more inflammatory accusations. The security person on site attempted to calm things, but the guy at the front desk kept yelling and threatening to call the police. The security person on site texted the hotel manager to have the front desk person removed, but was unable to reach them after 10PM. All of this because we wanted Wifi and the temperature below 77 in our room. We considered moving to another hotel, but realized it would ruin our New Year's eve plans. I will NEVER stay in a Riu Hotel again. The worst customer service ever.
Stayed 2 nights in Dec 2024

10/10 Excellent

Nadine

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, very clean and amazing free breakfast buffet. Would definitely stay and recommend this hotel. The only knock would be the parking. They don’t have valet and it is a bit confusing when getting yourself set up for the parking that is located around the corner. Once you figure out what needs to be done it’s fine but would have been nice to have valet.
Stayed 2 nights in Jan 2025

10/10 Excellent

Amy

Stayed 2 nights in Dec 2024

10/10 Excellent

Camille

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was wonderful except for the young lady who checked us in. I cannot remember her name but she seemed to be in a poor mood. Had handed me the wrong receipt, I didn’t notice until after the fact when trying to to use the WiFi… maybe she just had a bad day but the place was perfect
Stayed 1 night in Dec 2024

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel and friendly staff in a great location!
Stayed 2 nights in Jan 2025

10/10 Excellent

Danette

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was close to Navy Pier & the Magnificent Mile, so really convenient. Very good breakfast, clean facility.
Stayed 3 nights in Jan 2025

10/10 Excellent

Kelly

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was awesome, staff were helpful. Facility was new, modern and beautiful
Stayed 2 nights in Jan 2025

10/10 Excellent

BILL

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good Breakfast, well staffed, nice rooms. Deserves 5 star rating.
Stayed 2 nights in Jan 2025

8/10 Good

Marcie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice simple room. Great breakfast.
Stayed 1 night in Dec 2024

4/10 Poor

Tyree

Travelled with partner
Liked: Property conditions & facilities
Disliked: Staff & service, amenities
No restaurant. No microwaves (but has fridge). Bar staff slow and not friendly. Shower function is not practical. Buffet is a buffet, my with long waits if not there when they open. I regret this stay.
Stayed 2 nights in Dec 2024

10/10 Excellent

Rachel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay and would come back to Hotel RIU.
Stayed 3 nights in Dec 2024