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Holiday Express & Suites Portales by IHG

2.5 star property
Hotel in Portales with free breakfast and fitness centre

Photo gallery for Holiday Express & Suites Portales by IHG

Property entrance
Room amenity
Spa
Exterior
Standard Room, 2 Queen Beds | Room amenity
Nestled in a rural location, Holiday Express & Suites Portales offers the perfect blend of relaxation and fun. Guests can unwind in the spa tub or get active with a game room and indoor pool. Enjoy free breakfast, stay connected with WiFi, explore nearby attractions or take care of work at the business center.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Hot tub
  • Pool
  • Gym
  • Breakfast included
  • Laundry
  • Housekeeping
The current price is AU$213
includes taxes & fees
3 Mar - 4 Mar

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | Room amenity

Standard Room, 2 Queen Beds

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hairdryer
Private bathroom
Microwave
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hairdryer
Private bathroom
Microwave
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hairdryer
Private bathroom
Microwave
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

In-room safe, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hairdryer
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds

In-room safe, desk, laptop workspace, iron/ironing board

Suite, 2 Queen Beds

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hairdryer
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

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  • Parking included
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9.0 out of 10, Wonderful, 337 reviews
The price is AU$166
includes taxes & fees
22 Feb - 23 Feb
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About the area

Map
1901 W 2nd St, Portales, NM, 88130

What's nearby

  • Al Whitehead Field - 16 min walk
  • Eastern New Mexico University - 17 min walk
  • Greek Park - 17 min walk
  • Lindsey Park - 3 min drive
  • Cannon Air Force Base - 33 min drive

Getting around

  • Clovis, NM (CVN-Clovis Municipal) - 41 min drive

Restaurants

  • ‪Juanito's Mexican Restaurant - ‬3 min drive
  • ‪Sonic Drive-In - ‬3 min drive
  • ‪Panda - ‬3 min drive
  • ‪McDonald's - ‬19 min walk
  • ‪Taco Bell - ‬2 min drive

About this property

Holiday Express & Suites Portales by IHG

Hotel in a rural location
You can look forward to a free breakfast buffet, an arcade/games room and laundry facilities at Holiday Express & Suites Portales by IHG. For some rest and relaxation, visit the hot tub. In addition to a gym and a business centre, guests can connect to free in-room WiFi.
Additional perks include:
  • An indoor pool
  • Free self-parking
  • Express check-out, express check-in and a front desk safe
  • 1 meeting room, a banquet hall and smoke-free property
  • Guest reviews say great things about the helpful staff
Room features
All 65 rooms feature comforts such as laptop-friendly workspaces and air conditioning, as well as perks such as free WiFi and safes.
Other amenities include:
  • Rollaway/extra beds (surcharge) and free cots/infant beds
  • Bathrooms with showers and hairdryers
  • Flat-screen TVs with cable channels
  • Fridges, microwaves and coffee/tea makers

Languages

English, German, Greek, Hindi, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast

Things to do

  • Arcade/game room
  • Gym
  • Indoor pool
  • Spa tub
  • TV in common areas

Family friendly

  • Arcade/game room
  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 1:00 AM
Late check-in subject to availability
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per night.
Free cots are available on request at the property

Payment types

Important information

Optional extras

  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Express Hotel Portales
Holiday Express Portales
Holiday Express Portales Hotel
Holiday Express Suites Portales
Express Suites Portales

Frequently asked questions

Does Holiday Express & Suites Portales by IHG have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at Holiday Express & Suites Portales by IHG?

As of 16 Feb 2025, prices found for a 1-night stay for 2 adults at Holiday Express & Suites Portales by IHG on 3 Mar 2025 start from AU$212.81, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Holiday Express & Suites Portales by IHG pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Holiday Express & Suites Portales by IHG?

Self-parking is free at this property.

What time is check-in at Holiday Express & Suites Portales by IHG?

Check-in start time: 3:00 PM; check-in end time: 1:00 AM. Late check-in is available during limited hours.

What time is check-out at Holiday Express & Suites Portales by IHG?

Checkout is at 11 AM.

Where is Holiday Express & Suites Portales by IHG located?

Situated in a rural location, this hotel is within a 15-minute walk of Roosevelt General Hospital, Roosevelt County Museum and Greyhound Arena. Al Whitehead Field and Rotary Park are also within 1 mile (2 km).

Holiday Express & Suites Portales by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 178 out of 319 reviews
Rating 8 - Good. 83 out of 319 reviews
Rating 6 - Okay. 31 out of 319 reviews
Rating 4 - Poor. 9 out of 319 reviews
Rating 2 - Terrible. 18 out of 319 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Julia

Liked: Cleanliness, staff & service, property conditions & facilities
We had a great stay. Even though there was a school with teenagers, it was still pretty quiet.
Stayed 1 night in Dec 2024

10/10 Excellent

Brandi

Stayed 1 night in Oct 2024

10/10 Excellent

nancy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This is the second time I have stayed here. It’s very quiet and the staff is very nice. This is my go to place in Portales. Thank you
Stayed 2 nights in Oct 2024

6/10 Okay

Jeff, Corpus Christi

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
No room service our working elevator, staff not helpful
Stayed 3 nights in Oct 2024

2/10 Terrible

Virgilio

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

nancy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property. I’ll be back.
Stayed 2 nights in Aug 2024

10/10 Excellent

Pat

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

jared

Stayed 1 night in Aug 2024

10/10 Excellent

Graciela

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 1 night in Jul 2024

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay
Staff was nice, beds were comfortable, only thing is bathrooms could be cleaner.
Stayed 1 night in Aug 2024

10/10 Excellent

Brian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of the better hotels in the area.
Clean room, newest facility in the area. Good lighting in parking areas. Comfortable bed.
Stayed 1 night in May 2024

10/10 Excellent

Richard

Stayed 1 night in Jul 2024

8/10 Good

Marsha

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The whole stay was good. Since our room hadn’t been cleaned had ask for clean towels, coff, and trash emptied. They did as soon as I asked. Leaving the desk clerk wasn’t helpful and made a jester behind my back that my husband observed. Not professional at all!
Stayed 2 nights in Jul 2024

10/10 Excellent

Virginia

Liked: Cleanliness, property conditions & facilities
The front desk was very courteous. Rooms were very comfortable and clean. Loved the shade to make the room dark. Changes to the soaps and lotions are a big improvement
Stayed 1 night in Jul 2024

10/10 Excellent

Elizabeth

Travelled with family and small children
Everything was nice
Stayed 1 night in Jul 2024

2/10 Terrible

Jeffrey

Business traveller
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
They won't return your deposit
It was ok, they just didn't return my deposit yet, and the room was spotless when i left
Stayed 1 night in Jun 2024

10/10 Excellent

Robert

Stayed 2 nights in Jun 2024

2/10 Terrible

Emilio

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

2/10 Terrible

Timofey

Overnight staff are not properly trained on how to deal with children doing backflips all night long above you without their parents present.
Stayed 2 nights in Jun 2024

10/10 Excellent

Victor, Amarillo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

Rebecca

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jun 2024

6/10 Okay

DE LORES, astoria

Liked: Cleanliness, staff & service
We will probably not stay there again.. Unheated pool and non working jets on hot tub.. We paid extra for for a pool. The kids will get in in but not adults. This has been a problem since covid. This is not where you should cutting. I don't mind the cutting of room services, but pool we [paid extra for. DeLores
Stayed 4 nights in Jun 2024

6/10 Okay

Alicia

Travelled with family
Liked: Cleanliness
The pool towels were never replenished the entire weekend of our stay. Never saw any staff.
Stayed 2 nights in Jun 2024

10/10 Excellent

DARREN

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

6/10 Okay

Wanette, Grenville

Liked: Cleanliness, staff & service
Stayed 2 nights in May 2024