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Galaxy Hotel

5.0 star property
Elegant beach hotel and free water park

Photo gallery for Galaxy Hotel

Exterior
Royal Suite
Exterior
Shopping centre
20 restaurants, lunch served

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free airport shuttle
  • Bar
  • Parking included
  • Breakfast available
  • Spa

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Deluxe Resort Twin

Free minibar, in-room safe, desk, soundproofing

Deluxe Resort Twin

Highlights

Soundproofed
Air conditioning
Fridge
Free minibar items
HDTV
Pillow menu
Bathrobes
Hairdryer
  • 35 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe Resort King

Free minibar, in-room safe, desk, soundproofing

Deluxe Resort King

8.0 out of 10
Very good
(1 review)

Highlights

Soundproofed
Air conditioning
Fridge
Free minibar items
HDTV
Pillow menu
Bathrobes
Hairdryer
  • 35 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Suite

Free minibar, in-room safe, desk, soundproofing

Premier Suite

Highlights

Soundproofed
Air conditioning
Fridge
Free minibar items
HDTV
Pillow menu
Bathrobes
Hairdryer
  • 121 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Royal Suite

Royal Suite | Living room

Royal Suite

Highlights

Soundproofed
Air conditioning
Fridge
Free minibar items
HDTV
Pillow menu
Bathrobes
Hairdryer
  • 71 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe City Twin

Free minibar, in-room safe, desk, soundproofing

Deluxe City Twin

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Soundproofed
Air conditioning
Fridge
Free minibar items
HDTV
Pillow menu
Bathrobes
Hairdryer
  • 35 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Galaxy Suite

Free minibar, in-room safe, desk, soundproofing

Galaxy Suite

Highlights

Soundproofed
Air conditioning
Fridge
Free minibar items
HDTV
Pillow menu
Bathrobes
Hairdryer
  • 77 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe City King

Free minibar, in-room safe, desk, soundproofing

Deluxe City King

9.8 out of 10
Exceptional
(9 reviews)

Highlights

Soundproofed
Air conditioning
Fridge
Free minibar items
HDTV
Pillow menu
Rainfall showerhead
Bathrobes
  • 35 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

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About the area

Map
Estrada da Baia de Nossa Senhora, Da Esperanca, Cotai

What's nearby

  • Rua do Cunha - 5 min walk - 0.4 km
  • Cotai Strip - 13 min walk - 1.1 km
  • Venetian Macao Casino - 14 min walk - 1.2 km
  • The Londoner Macao Casino - 16 min walk - 1.4 km
  • City of Dreams - 19 min walk - 1.6 km

Getting around

  • Pai Kok Station - 2 min walk
  • Zhuhai Station - 18 min drive
  • Macau (MFM-Macau Intl.) - 5 min drive

Restaurants

  • ‪Don Quijote - ‬2 min walk
  • ‪Jin Yue Xuan - ‬1 min walk
  • ‪Tsui Wah Restaurant 翠華餐廳 - ‬4 min walk
  • ‪Macau Chadong 馬交茶檔 - ‬5 min walk
  • ‪Est. de Comida Portuguesa "Porto" 波爾圖 - ‬7 min walk

About this property

Galaxy Hotel

Luxury eco-certified hotel near Rua do Cunha
Located close to Galaxy Arena and Cotai Strip, Galaxy Hotel provides a free return airport shuttle, free water park access and a swim-up bar. Treat yourself to a massage or other spa services. Make sure that you enjoy lunch and dinner at the 20 on-site restaurants. In addition to an art gallery on-site and a shopping centre on-site, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • An outdoor pool and a children's pool, with a lazy river, a waterslide and sunloungers
  • Free self-parking
  • Limo/town car service, full breakfast (surcharge) and express check-out
  • A vending machine, tour/ticket information and concierge services
  • Guest reviews say great things about the helpful staff and first-rate property condition
Room features
All 1449 rooms boast comforts, such as 24-hour room service and pillow menus, as well as perks, such as air conditioning and free stocked minibars.
More conveniences in all rooms include:
  • Bathrooms with rainfall showers and separate baths/showers
  • HDTVs with premium channels
  • Fridges, electric kettles and daily housekeeping

Awards and affiliations

Eco-certified property
This property participates in EarthCheck – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Chinese (Cantonese), Chinese (Mandarin), English, Indonesian, Japanese, Korean, Portuguese, Thai

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free return airport shuttle from 10:00 AM to 8:30 PM at scheduled times
  • Free area shuttle
  • Free casino shuttle
  • Free ferry terminal shuttle
  • Free shopping centre shuttle
  • Limo/town car service
  • Free covered self parking on site

Food and drink

  • Daily full breakfast available 7:00 AM to 10:30 AM for a fee: MOP 228.80 for adults and MOP 129.80 for children
  • 2 coffee shops/cafes
  • 20 restaurants
  • 5 bars/lounges
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Bei Shan Lou
  • Cafe De Paris Monte-Carlo
  • CHA BEI
  • Pak Loh
  • Terrazza

Things to do

  • Art gallery
  • Children's pool
  • Free children's club
  • Free water park
  • Gym
  • Lazy river
  • Outdoor pool
  • Playground
  • Shopping centre
  • Waterslide

Family friendly

  • Children's pool
  • Free area shuttle
  • Free children's club
  • Free water park access
  • In-room refrigerator
  • Laundry facilities
  • Lazy river
  • Lifeguards on site
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Soundproofed rooms
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Conference centre
  • Meeting room

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • Pool loungers
  • Pool umbrellas

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Braille/raised signage
  • Grab bar near toilet
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 33 floors
  • Built in 2011
  • Lifeguards
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Pillow menu

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with premium digital channels
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Free stocked minibar
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
According to Macau Law No. 16/2021, visitors are required to provide the incoming passenger card issued while clearing immigration. If the card could not be provided, guests are not allowed to stay.

Renovations and closures

The following facilities will be closed during January, February, March, April, November and December:
  • Water park

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for MOP 446.2 per night.
Cots (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for full breakfast: from approximately MOP 228.8 for adults and from MOP 129.8 for children
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: MOP 446.2 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 9:00 AM to 8:00 PM
Children under 12 years old are not allowed in the swimming pool, fitness facility or hot tub without adult supervision

Property is also known as

Galaxy Hotel
Galaxy Hotel Macau
Galaxy Macau
Macau Galaxy
Galaxy Hotel Cotai
Galaxy Cotai
Galaxy Hotel Hotel
Galaxy Hotel Cotai
Galaxy Hotel Hotel Cotai

Frequently asked questions

Does Galaxy Hotel have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is from 9:00 AM to 8:00 PM.

Is Galaxy Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Galaxy Hotel?

Self-parking is free at this property.

What time is check-in at Galaxy Hotel?

Check-in start time: 3 PM; check-in end time: midnight.

What time is check-out at Galaxy Hotel?

Checkout is at 11 AM. Late checkout is available for a fee (subject to availability).

Does Galaxy Hotel provide a shuttle to the airport?

Yes, there's a free airport shuttle that runs from 10:00 AM to 8:30 PM at scheduled times.

Where is Galaxy Hotel located?

This family-friendly Cotai hotel is located near the airport, within a 15-minute walk of Rua do Cunha, Cotai Strip and Galaxy Arena. A-Ma Temple and Senado Square are also within 6 mi (10 km). Pai Kok Station is only a 2-minute walk and Stadium Station is 7 minutes.

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Galaxy Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 675 out of 1001 reviews
Rating 8 - Good. 271 out of 1001 reviews
Rating 6 - Okay. 31 out of 1001 reviews
Rating 4 - Poor. 13 out of 1001 reviews
Rating 2 - Terrible. 11 out of 1001 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10

Amazing experience! The people working there are so friendly and helpful<3 I definitely will come back here again.
Stayed 3 nights in Jan 2025

10/10

Service is excellent and the room is big, clean and luxury. Would love to stay here again.
Stayed 1 night in Nov 2023

10/10

Best hotel in Macau!
Stayed 1 night in Oct 2023

10/10

Fantastic hotel with great facilities. Would definitely recommend.
Stayed 3 nights in Nov 2023

10/10

I think this hotel is best of best. beautiful views ,convenient dining and good resort environment.
Stayed 1 night in Nov 2023

10/10

Good place
Stayed 2 nights in Dec 2023

10/10

Clean and nice hotel. Friendly staff and good food
Stayed 3 nights in Jul 2023

8/10

Is clean & beautifully decorated. There’s shopping and eateries at this hotel👍
Stayed 2 nights in Nov 2023

10/10

Nearby old town, easy accessible
Stayed 1 night in Apr 2023

10/10

There were many facilities and dining options available.
Stayed 1 night in Aug 2023

10/10

Rooms are big and comfortable
Stayed 4 nights in Sep 2023

10/10

Convenient to any places
Stayed 4 nights in Sep 2023

10/10

Much better than i expected. Great place for family with kids
Stayed 3 nights in Oct 2023

10/10

From start to finish a wonderful stay. The amenities are top notch, the pool deck is incredible and all staff are extremely helpful and kind. Only regret is not staying longer.
Stayed 3 nights in Oct 2023

10/10

top notch interior decorations and cleanliness. The Hotel is absolutely well designed and beautiful. I give it 5 stars.
Stayed 2 nights in Oct 2023

10/10

Service was fantastic. Rooms were clean and spacious and swimming pool and hot tubs were great. Very close to Taipa area and good restaurant. Only thing that was sad was dimsum restaurant at Broadway food street was closed :( Please bring back dimsum restaurant!
Stayed 3 nights in Dec 2023

10/10

Everything was spot on in the room, it was so attentive to see the sweets offered in the room. Staff was very welcoming and friendly, the hospitality was amazing in this hotel. However, was disappointed the swimming canal was closed in autumn time, it was actually the main reason to choose this hotel but no luck to experience it.
Stayed 1 night in Nov 2023

6/10

The room is bit small compared to other hotels in the same area.
Stayed 1 night in Oct 2023

10/10

Galaxy’s facilities and amenities exceeded expectations. The room and common areas were kept clean and well maintained. The pools were especially lovely and fun for both adults and kids. The staff were thoughtful and thorough for my family, especially as we traveled with young kids. Impressed with the stay and will highly recommend to family and friends.
Stayed 4 nights in Sep 2023

10/10

The room is clean and tidy.
Stayed 1 night in Nov 2023

10/10

Amazing service. Went out and beyond our expectations.
Stayed 2 nights in Mar 2024

10/10

Cleanliness and convenience was good for us
Stayed 1 night in Nov 2023

10/10

Room so big
Stayed 1 night in Feb 2024

10/10

Ok
Stayed 2 nights in Jun 2023

10/10

Stayed 1 night in Jan 2025