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InterContinental Presidente Cozumel Resort Spa, an IHG Hotel

5.0 star property
Luxury hotel on the beach, with 2 outdoor pools
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for InterContinental Presidente Cozumel Resort Spa, an IHG Hotel

Exterior
2 outdoor pools, pool umbrellas
4 restaurants, Italian cuisine
4 restaurants, Italian cuisine
4 restaurants, Italian cuisine
VIP Access

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Pet-friendly
The price is AU$623
includes taxes & fees
31 Jan - 1 Feb

Perks for members at select top-rated stays

Our Silver and Gold members get perks at select VIP Access properties, on top of exceptional service.
Silver tier member
A perk like food and drink extras, free breakfast, or parking credits
Gold tier member
Room upgrades when available, plus Silver perks

Room options

Available filters for rooms
Showing 20 of 20 rooms

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2023
Premium bedding
Blackout curtains
  • 121 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Ocean View

Junior Suite, 1 King Bed, Ocean View | View from room

Junior Suite, 1 King Bed, Ocean View

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2023
Premium bedding
Blackout curtains
  • 90 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed (Reef, Beach Access)

Suite, 1 King Bed (Reef, Beach Access)

Suite, 1 King Bed (Reef, Beach Access)

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2023
Premium bedding
Blackout curtains
  • 90 sq m
  • Beach view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Queen Beds (Reef View with Beach Access)

Premium bedding, down duvets, minibar, in-room safe

Premium Room, 2 Queen Beds (Reef View with Beach Access)

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2023
Premium bedding
Blackout curtains
  • 45 sq m
  • Sea view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 1 King Bed, Accessible

Premium bedding, down duvets, minibar, in-room safe

Premium Room, 1 King Bed, Accessible

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2023
Premium bedding
Blackout curtains
  • 42 sq m
  • Beach view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 2 Queen Beds, Ocean View

Premium bedding, down duvets, minibar, in-room safe

Junior Suite, 2 Queen Beds, Ocean View

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2023
Premium bedding
Blackout curtains
  • 90 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 2 Queen Beds, Sea Facing (Beach Access)

Premium bedding, down duvets, minibar, in-room safe

Premium Room, 2 Queen Beds, Sea Facing (Beach Access)

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2023
Separate bedroom
Blackout curtains
  • 43 sq m
  • Sea view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 1 King Bed, Sea Facing (Outdoor Shower)

Premium bedding, down duvets, minibar, in-room safe

Premium Room, 1 King Bed, Sea Facing (Outdoor Shower)

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2023
Premium bedding
Blackout curtains
  • 40 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 1 King Bed

Room amenity

Classic Room, 1 King Bed

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2023
Premium bedding
Blackout curtains
  • 32 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Pool Access

Premium bedding, down duvets, minibar, in-room safe

Premium Room, 1 King Bed, Pool Access

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2023
Premium bedding
Blackout curtains
  • 42 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 2 Queen Beds, Accessible

Premium bedding, down duvets, minibar, in-room safe

Classic Room, 2 Queen Beds, Accessible

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2023
Premium bedding
Blackout curtains
  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 1 King Bed, Sea Facing (Beach Access)

Premium bedding, down duvets, minibar, in-room safe

Premium Room, 1 King Bed, Sea Facing (Beach Access)

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2023
Separate bedroom
Blackout curtains
  • 43 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Balcony

View from room

Premium Room, 1 King Bed, Balcony

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2023
Premium bedding
  • 40 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 King Bed (Reef View with Beach Access)

View from room

Premium Room, 1 King Bed (Reef View with Beach Access)

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2023
Premium bedding
Blackout curtains
  • 45 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Bedrooms, Ocean View

Premium bedding, down duvets, minibar, in-room safe

Suite, 2 Bedrooms, Ocean View

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2023
Premium bedding
Blackout curtains
  • 76 sq m
  • Ocean view
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Premium Room, 2 Queen Beds, Sea Facing (Outdoor Shower)

Premium bedding, down duvets, minibar, in-room safe

Premium Room, 2 Queen Beds, Sea Facing (Outdoor Shower)

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2023
Premium bedding
Blackout curtains
  • 40 sq m
  • Beach view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 2 Queen Beds, Ocean View

Premium bedding, down duvets, minibar, in-room safe

Premium Room, 2 Queen Beds, Ocean View

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2023
Premium bedding
  • 40 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 2 Queen Beds, Pool Access

Premium bedding, down duvets, minibar, in-room safe

Premium Room, 2 Queen Beds, Pool Access

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2023
Premium bedding
Blackout curtains
  • 42 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Classic Room, 2 Queen Beds

Room amenity

Classic Room, 2 Queen Beds

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2023
Premium bedding
Blackout curtains
  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Classic Room

Room amenity

Classic Room

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2023
Premium bedding
Blackout curtains
  • 32 sq m
  • Sleeps 2
  • 1 Single Bed
3 outdoor pools

Cozumel Palace All Inclusive

Pool
Breakfast included
All-inclusive
Spa
9.2 out of 10, Wonderful, (1006)
The price is AU$787
includes taxes & fees
1 Feb - 2 Feb
Cozumel Palace All Inclusive
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About the area

Map
Carretera A Chankanaab Km 6-5, Cozumel, QROO, 77600

What's nearby

  • Chankanaab Beach Adventure Park - 4 min drive
  • Chankanaab National Park - 6 min drive
  • Dolphin Discovery - 6 min drive
  • Punta Langosta Pier - 12 min drive
  • Cozumel Maritime Terminal - 15 min drive

Getting around

  • Cozumel, Quintana Roo (CZM-Cozumel Intl.) - 24 min drive

Restaurants

  • ‪Puerta Maya - ‬9 min drive
  • ‪Margaritaville - ‬9 min drive
  • ‪Three Amigos Cozumel - ‬8 min drive
  • ‪Pancho's Backyard - ‬8 min drive
  • ‪Bar Mandy - ‬8 min drive

About this property

InterContinental Presidente Cozumel Resort Spa, an IHG Hotel

Luxury eco-certified hotel in a national park, rejuvenated in 2023
You can look forward to a terrace, shopping on-site and a garden at InterContinental Presidente Cozumel Resort Spa, an IHG Hotel. This hotel is a great place to bask in the sun with a private beach, scuba diving and snorkelling. Treat yourself to a sports massage, reflexology or Ayurvedic treatments at the on-site spa. Be sure to enjoy a meal at any of the 4 on-site restaurants, which feature Italian cuisine and ocean views. Enjoy the gym, as well as activities such as volleyball. A playground, a hair salon and dry cleaning/laundry services are available to all guests.
You'll also enjoy perks such as:
  • Swimming pool with pool umbrellas
  • Free self-parking and valet parking
  • Buffet breakfast (surcharge), free bike hire and 2 outdoor tennis courts
  • A beach club on-site, 2 outdoor pools and babysitting (surcharge)
  • Guest reviews speak highly of the beach locale, helpful staff and first-rate property condition
Room features
All 221 rooms feature comforts, such as 24-hour room service and premium bedding, in addition to thoughtful touches, such as laptop-compatible safes and air conditioning. Guest reviews speak positively of the cleanliness rooms at the property.
Other conveniences in all rooms include:
  • Childcare services, free infant beds and free extra beds
  • Hypo-allergenic bedding and down duvets
  • Bathrooms with heated floors and rainfall showers
  • Flat-screen TVs with premium channels
  • Coffee/tea makers, daily housekeeping and desks

Awards and affiliations

Eco-certified property
This property participates in EarthCheck – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, Spanish

Property amenities

Parking and transport

  • Free uncovered self parking on site
  • Free uncovered valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7 AM to 11 AM for a fee: USD 28 for adults and USD 14 for children
  • 2 bars/lounges
  • 4 restaurants
  • Couples/private dining

Restaurants on site

  • Alfredo Di Roma Trattoria
  • El Caribeño
  • Faro Blanco
  • Le Cap Beach Club

Things to do

  • 2 outdoor pools
  • 2 outdoor tennis courts
  • Beach club
  • Free bicycle rentals
  • Full-service spa
  • Gym
  • Personal motorised watercraft
  • Playground
  • Scuba diving
  • Shopping
  • Snorkelling
  • Volleyball

Family friendly

  • 2 outdoor pools
  • Free cot
  • Free rollaway/extra bed
  • Free supervised activities for children
  • In-room babysitting
  • Laundry facilities
  • Playground

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 5,709 square feet of conference space
  • Business centre
  • Meeting room

Outdoors

  • Beach towels
  • Beach umbrellas
  • Garden
  • In a national park
  • On a private beach
  • Pool umbrellas
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Accessible shuttle
  • Front entrance ramp
  • Grab bar in shower
  • Hand-held showerhead
  • Height-adjustable showerhead
  • Lift (100 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (80 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Free rollaway/extra bed
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Heated bathroom floor
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 50 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 20 kg per pet)
Food and water bowls are available

Children and extra beds

Children are welcome
Free rollaway/extra beds!
Free cots are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 22 per accommodation, per night
The resort fee includes:
  • Internet access

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately USD 28 for adults and from USD 14 for children
  • Pet fee: USD 50 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not allowed in the fitness facility
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Cozumel Presidente InterContinental
Cozumel Presidente InterContinental Resort
InterContinental Cozumel Presidente
InterContinental Presidente Cozumel Resort
InterContinental Presidente Cozumel
Intercontinental Cozumel
Presidente InterContinental Cozumel
Presidente InterContinental Cozumel Resort
Cozumel Presidente
Presidente Resort Cozumel
El Presidente Cozumel
Presidente Intercontinental Cozumel Hotel Cozumel
Presidente Intercontinental Cozumel Resort And Spa
Presidente InterContinental Cozumel Resort Spa
InterContinental Presidente Cozumel Resort Spa

Frequently asked questions

Does InterContinental Presidente Cozumel Resort Spa, an IHG Hotel have a pool?

Yes, this property has 2 outdoor pools.

How much does it cost to stay at InterContinental Presidente Cozumel Resort Spa, an IHG Hotel?

As of 3 Jan 2025, prices found for a 1-night stay for 2 adults at InterContinental Presidente Cozumel Resort Spa, an IHG Hotel on 31 Jan 2025 start from AU$587.64, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is InterContinental Presidente Cozumel Resort Spa, an IHG Hotel pet-friendly?

Yes, this hotel allows cats and dogs (limit 1 total) with a maximum weight of up to 20 kg per pet. There's a fee of USD 50 per pet, per stay. Service animals are exempt from fees.

How much is parking at InterContinental Presidente Cozumel Resort Spa, an IHG Hotel?

Self-parking and valet parking are free at this property.

What time is check-in at InterContinental Presidente Cozumel Resort Spa, an IHG Hotel?

Check-in start time: 4:00 PM; check-in end time: anytime.

What time is check-out at InterContinental Presidente Cozumel Resort Spa, an IHG Hotel?

Checkout is at noon.

Where is InterContinental Presidente Cozumel Resort Spa, an IHG Hotel located?

Located in Cozumel, this beachfront hotel is in a national park and within a 10-minute walk of Discover Mexico Cozumel Park and Arrecifes de Cozumel National Park. Cozumel Butterfly & Botanical Gardens and We B Divin' Cozumel are also within 1 mile (2 km).

Reviews

9.4

Exceptional

Rating 10 - Excellent. 803 out of 1005 reviews" "
Rating 8 - Good. 138 out of 1005 reviews" "
Rating 6 - Okay. 37 out of 1005 reviews" "
Rating 4 - Poor. 16 out of 1005 reviews" "
Rating 2 - Terrible. 11 out of 1005 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Alan Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Dec 2024

10/10 Excellent

Paul, Bellevue

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a very nice isolated property with excellent beach.
Stayed 9 nights in Dec 2024

10/10 Excellent

Noah Benjamin, New York

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful property. Pool and natural beach surroundings were amazing. Ability to snorkel right out of your room in minutes is a dream.
Stayed 9 nights in Dec 2024

10/10 Excellent

Cami

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Dec 2024

8/10 Good

Badis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Old but very well maintained property. Quiet and clean with the right amenities. The only issue is its proximity to the a small port (next door) and not very far from where the cruise ships are docked. The water was a little blurry every time we went snorkeling.
Stayed 7 nights in Dec 2024

10/10 Excellent

Kaitlyn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was amazing
Stayed 5 nights in Dec 2024

10/10 Excellent

Mathew, Beverly hills

Stayed 4 nights in Nov 2024

8/10 Good

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My recent stay at the InterContinental Presidente Cancun Resort was overall a fantastic experience, largely due to the incredible service provided by Paola and the concierge team. Paola went above and beyond to ensure my stay was seamless, and her attentiveness truly set the tone for my visit. The food was excellent, and the room was comfortable and well-appointed. However, I would recommend the addition of blackout shades to allow guests the option of sleeping in a bit more comfortably. I did go scuba diving during my stay and opted to hire a private master diver. Unfortunately, this part of my trip was underwhelming. My diver, Eric, wasn’t bad per se, but he could have been far more attentive. It often felt like he was diving for his own enjoyment rather than focusing on creating an engaging and educational experience for me as his guest. I noticed other private dive masters who were far more involved and attentive, and I wish I had experienced that same level of care. In the future, I’ll be sure to ask more questions about who my dive master will be. It was pretty unnerving to constantly have to look around to locate him underwater, as he wasn’t consistently following me or paying close attention. It made me nervous, and while there might have been times when he was watching, it certainly didn’t feel that way. This is an area of opportunity for improvement, and I hope it’s addressed for future guests.
Stayed 2 nights in Dec 2024

10/10 Excellent

Rahman

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed here several times. People who work here are really nice and go out of their way to make sure our stay is great. At the front desk, Christina, was really helpful. At the restaurant, Yazmin was always there to greed with a huge smile making sure her people take care of things to perfection. Last but our favorite place has always been the ikal spa facility. Without a doubt, Sandra and her crew there are among the best we have seen traveling internationally. Thank you! Keep things great.
Stayed 7 nights in Dec 2024

10/10 Excellent

Jianyun

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staffs are incredibly attentive and goes above and beyond to ensure a memorable stay for guests. This hotel offers a perfect blend of luxury and comfort, with beautifully designed rooms and exceptional amenities.
Stayed 5 nights in Dec 2024

10/10 Excellent

John, Rockford

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It’s all about the Water! And the food! And the service! The peaceful rest 24/7 means you never want to leave. The staff makes you feel welcome every time you meet one.
Stayed 10 nights in Dec 2024

10/10 Excellent

Anabel

Travelled with family
Liked: Cleanliness, staff & service
Loved it for diving, snorkeling and ocean activities. Not walkable to town which is a great thing but plan to pay taxis. Loved the gym. Great for families and awesome swim beach area for little ones or if you don’t know how to swim. Bring flat shoes, lots of walking on the property from room to amenities.
Stayed 2 nights in Dec 2024

10/10 Excellent

Azahea

Liked: Amenities
Great service. Clean property with .any anenities.
Stayed 3 nights in Dec 2024

10/10 Excellent

Hortencia

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property! Will definitely be back. Highly recommend
Stayed 4 nights in Dec 2024

10/10 Excellent

Tamara

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was a beautiful as the property! I wonderful birthday experience!
Stayed 6 nights in Dec 2024

10/10 Excellent

Ibrahim

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was extremely helpful
Stayed 3 nights in Dec 2024

10/10 Excellent

Miguel

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
“Exceptional Stay with Minor Drawbacks” This hotel truly stands out as a gem in Cozumel. The facilities are stunning, from the beautiful restaurants to the inviting bars. The staff went above and beyond, consistently attentive to every need, which added to the overall experience. The only downside was the lack of soundproofing in the rooms, you could hear conversations from neighbouring rooms and noise from the corridor. Despite this, it was a fantastic stay, and I would wholeheartedly recommend it. It genuinely seems to be the best hotel in Cozumel!
Stayed 3 nights in Dec 2024

10/10 Excellent

Sarah

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We had an incredible stay for our anniversary celebration. We were able to enjoy all of the amenities of the hotel and had the experience of a lifetime. The second we walked in we were treated with deep respect and thoughtfulness. The restaurants were amazing, each morning we woke up to an amazing view with hand pressed tortillas, traditional dishes and familiar favorites. Carlos Hernandez with the breakfast team was incredible. He said he only worked there for a week! He made it feel like family!! The service at the beach during the day made it so we could relax completely and the evening over amazing dinner options and a sunset view with soothing live music was a dream. The private cozy ocean front and snorkeling options right next to the room felt like an adventure a few steps away. We very much hope to return one day
Stayed 4 nights in Nov 2024

10/10 Excellent

Bailey

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful property with great amenities
Stayed 3 nights in Oct 2024

10/10 Excellent

Cassandra

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 3 nights in Nov 2024

10/10 Excellent

Shannon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and loved the private beach
Stayed 5 nights in Nov 2024

10/10 Excellent

Charles

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
LOVE this beautiful place!!!
Stayed 7 nights in Oct 2024

10/10 Excellent

Cielo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Oct 2024

10/10 Excellent

Jodi

Stayed 5 nights in Oct 2024