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Santa Lucia House - Forum

4.0 star property
Experience comfort with warm hospitality. Relax on the sun-kissed terrace or indulge in an English breakfast after a restful night’s sleep.

Photo gallery for Santa Lucia House - Forum

Reception
Single Room, 1 Queen Bed
Exterior
Terrace/patio
Reception
Located in Downtown Cuenca, Santa Lucia House - Forum is an upscale retreat where you can unwind on the sun-kissed terrace or savor a delightful English breakfast. Connect to WiFi, and take advantage of luggage storage and a 24-hour front desk; previous guests rave about the helpful staff.
VIP Access

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Parking included
  • Breakfast included
  • Housekeeping
  • 24/7 front desk
  • Free WiFi
The current price is AU$113
includes taxes & fees
11 Feb - 12 Feb

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Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Studio Suite

Studio Suite

Studio Suite

Highlights

Separate sitting area
Flat-screen TV
Ceiling fan
Hairdryer
Private bathroom
Satellite channels
Desk
In-room safe
  • 27 sq m
  • Sleeps 3
  • 1 Queen Bed OR 1 Single Bed

View all photos for Double Room

Double Room

Double Room

Highlights

Flat-screen TV
Hairdryer
Private bathroom
Satellite channels
In-room safe
Daily housekeeping
  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Twin Room

Twin Room

Twin Room

Highlights

Flat-screen TV
Hairdryer
Private bathroom
Satellite channels
In-room safe
Daily housekeeping
  • 26 sq m
  • Sleeps 3
  • 1 Queen Bed OR 1 Single Bed

View all photos for Economy Double Room

Economy Double Room

Economy Double Room

Highlights

Flat-screen TV
Hairdryer
Private bathroom
Satellite channels
In-room safe
Daily housekeeping
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

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About the area

Map
Antonio Borrero 10-91 y Mariscal Lamar, Cuenca, Azuay, 010150

What's nearby

  • Plaza Rotary Market - 2 min walk
  • Calderon Park - 5 min walk
  • New Cathedral of Cuenca - 6 min walk
  • Río Tomebamba & Calle Larga - 11 min walk
  • Alejandro Serrano Aguilar Stadium - 19 min walk

Getting around

  • 14n - Antonio Borrero Station - 1 min walk
  • Gaspar Sangurima Tram Station - 4 min walk
  • Cuenca (CUE-Mariscal Lamar) - 12 min drive

Restaurants

  • ‪Negroni - ‬5 min walk
  • ‪El Confesionario - ‬6 min walk
  • ‪Hot Dog del Tropical - ‬4 min walk
  • ‪Balcon Quiteño - ‬2 min walk
  • ‪cositas - ‬6 min walk

About this property

Santa Lucia House - Forum

Upscale hotel located in Downtown Cuenca
Take advantage of free English breakfast, a terrace and a bar at Santa Lucia House - Forum. Guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Free self-parking
  • A round-trip airport shuttle (surcharge), 1 meeting room and tour/ticket information
  • A front desk safe, smoke-free property and a water dispenser
  • Guest reviews speak highly of the helpful staff
Room features
All guestrooms at Santa Lucia House - Forum offer comforts such as free WiFi and safes.
Other conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • 32-inch flat-screen TVs with premium channels
  • Heating, daily housekeeping and phones

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free 24-hour offsite parking within 350 metres
  • 24-hour return airport shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Free English breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge

Family friendly

  • Refrigerator on request

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium satellite channels

Food and drink

  • Refrigerator on request

More

  • Heating (climate-controlled)
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 10 PM
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination
Negative COVID-19 test result requirement applies to all guests aged 10 and over, and test must have been administered no more than 72 hours prior to check-in; COVID-19 vaccination record requirement applies to all guests aged 10 and over; guests must have received complete vaccination at least 14 days prior to check-in

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Ecuador value-added tax (15%). Non-resident travellers who present a valid passport and tourist visa may be eligible for a tax refund. However, non-resident travellers may be exempt from value-added tax (15%) on package bookings.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: USD 24 per vehicle (return)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system and a first aid kit

We should mention

This property does not have any lifts

Property is also known as

FORUM Hotel Cuenca
FORUM Cuenca
FORUM Hotel
Santa Lucia House Forum Cuenca
Santa Lucia House - Forum Hotel
Santa Lucia House - Forum Cuenca
Santa Lucia House - Forum Hotel Cuenca

Frequently asked questions

Is Santa Lucia House - Forum pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Santa Lucia House - Forum?

As of 7 Feb 2025, prices found for a 1-night stay for 2 adults at Santa Lucia House - Forum on 11 Feb 2025 start from AU$113.41, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Santa Lucia House - Forum?

Self-parking is free at this property; nearby parking is also free.

What time is check-in at Santa Lucia House - Forum?

Check-in start time: 2:00 PM; check-in end time: 10 PM.

What time is check-out at Santa Lucia House - Forum?

Checkout is at noon.

Does Santa Lucia House - Forum provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of USD 24 per vehicle applies.

Where is Santa Lucia House - Forum located?

Located in Downtown Cuenca, this hotel is steps away from Plaza Rotary Market and Civic Plaza. Esqueletologia Museum and Calderon Park are also within 5 minutes. 14n - Antonio Borrero Station is only a 2-minute walk and Gaspar Sangurima Tram Station is 4 minutes.

Santa Lucia House - Forum Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 275 out of 378 reviews
Rating 8 - Good. 69 out of 378 reviews
Rating 6 - Okay. 18 out of 378 reviews
Rating 4 - Poor. 8 out of 378 reviews
Rating 2 - Terrible. 8 out of 378 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

floyd

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place, i would stay again. A little variety on the breafast would be nice.
Stayed 7 nights in Jan 2025

10/10 Excellent

Xavier

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fue una estancia perfecta, bastante cerca de la catedral y de instalaciones muy bonitas.
Stayed 1 night in Jan 2025

10/10 Excellent

Guillermo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great attention of the staff very clean nice set up very accessible
Stayed 2 nights in Jan 2025

8/10 Good

Irene Cecilia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful hotel well located. The only suggestion would be to get rid off that musky smell in the rooms.
Stayed 3 nights in Jan 2025

2/10 Terrible

Estefany

Stayed 1 night in Nov 2024

2/10 Terrible

Josh

Stayed 1 night in Nov 2024

10/10 Excellent

Maureen, Boise

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and a nice old building well taken care of with comfortable beds. Hope to have a nice shower!
Stayed 1 night in Dec 2024

10/10 Excellent

JORGE

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Jacek

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very kind and friendly and super welcoming. We arrived late at night to a different Santa Lucia and a person from there walked us to the right Forum location.
Stayed 1 night in Nov 2024

10/10 Excellent

Monique

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very helpful and friendly, and excellent housekeeping.
Stayed 1 night in Nov 2024

10/10 Excellent

Enrique

Stayed 1 night in Oct 2024

8/10 Good

William, Timmins

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful old colonial home converted into a boutique hotel. It is quaint and affordable, but don't confuse it with their main Santa Isabella Boutique Hotel which is a major cut above.
Stayed 2 nights in Oct 2024

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff, nice room. They added an extra comforter for me. Very helpful
Stayed 3 nights in Nov 2024

10/10 Excellent

Silas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place! Fantastic staff! Delicious incredible breakfast! Great location! Electric generator for power outages. Plenty of hot water. Great WIFI.

10/10 Excellent

Silas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic place, fantastic people, fantastic free breakfast!
Stayed 6 nights in Oct 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

Imad

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The house is beautiful and the staff very helpful and friendly
Stayed 4 nights in Sep 2024

10/10 Excellent

Imad

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful stuff beautiful stay very close to the center and the house itself is wonderful
Stayed 3 nights in Sep 2024

10/10 Excellent

Orlando

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent place with wonderful people.
Stayed 3 nights in Sep 2024

10/10 Excellent

Brian

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

8/10 Good

Miroslav, Plant City

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Little older property , but beautiful inside. Very convenient location . Maybe just upgrade floors. It’s wood floors and really loud when walking on some spots . Other than that very nice stay.
Stayed 6 nights in Sep 2024

10/10 Excellent

Alba

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is located in a good neighborhood in the downtown area of Cuenca, it was safe and we were able to walk and go shopping without any fear. The breakfast was excellent and the service was right on point. Darwin and Cristina were very helpful with information about the area. I will definitely stay in this hotel again.
Stayed 3 nights in Sep 2024

10/10 Excellent

PILAR

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2024

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
Clasic
Stayed 2 nights in Aug 2024

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome staying in this beautiful small property. All the staff members were very helpful and respectful. The room very clean and the bed was comfortable. Very walkable to historic sites. I love this hotel.
Stayed 1 night in Aug 2024