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Mercure Resort Sanur

4.0 star property
Family fun on the beach, with 2 outdoor pools, near Sanur Beach
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Mercure Resort Sanur

2 outdoor pools, pool umbrellas, pool loungers
On the beach, white sand, sun-loungers, beach umbrellas
2 bars/lounges, poolside bar, beach bar
Balcony view
Balcony view

Reviews

8.0 out of 10

Very good

Popular amenities

  • Bar
  • 24/7 front desk
  • Spa
  • Room service
The price is AU$123
includes taxes & fees
8 Jan - 9 Jan 2025

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Executive Room, 1 King Bed

Executive Room, 1 King Bed

Executive Room, 1 King Bed

Highlights

Furnished balcony or patio
Separate sitting area
Fireplace
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Blackout curtains
  • 42 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Twin Room, 2 Single Beds

Superior Twin Room, 2 Single Beds

Superior Twin Room, 2 Single Beds

Highlights

Furnished balcony or patio
Fireplace
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Blackout curtains
Bathrobes
  • 32 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Twin Room, 2 Single Beds

Deluxe Twin Room, 2 Single Beds

Deluxe Twin Room, 2 Single Beds

Highlights

Furnished balcony or patio
Fireplace
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Blackout curtains
Bathrobes
  • 40 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Executive Twin Room, 2 Single Beds

Executive Twin Room, 2 Single Beds

Executive Twin Room, 2 Single Beds

Highlights

Furnished balcony or patio
Separate sitting area
Fireplace
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Blackout curtains
  • 42 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Family Room, Multiple Beds

Family Room, Multiple Beds

Family Room, Multiple Beds

Highlights

Furnished balcony or patio
Fireplace
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Blackout curtains
Bathrobes
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Highlights

Furnished balcony or patio
Fireplace
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Blackout curtains
Bathrobes
  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed

Superior Room, 1 King Bed

Highlights

Furnished balcony or patio
Fireplace
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Blackout curtains
Bathrobes
  • 32 sq m
  • Sleeps 2
  • 1 King Bed
Outdoor pool, pool umbrellas, pool loungers

Prama Sanur Beach Bali

Pool
Spa
Kids pool
Waterslide
8.4 out of 10, Very good, (1001)
Prama Sanur Beach Bali
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About the area

Map
Jalan Mertasari Sanur, P.O. Box 3476, Denpasar, Bali, 80034

What's nearby

  • Mertasari Beach - 10 min walk - 0.9 km
  • Sanur Beach - 16 min walk - 1.3 km
  • Sanur Night Market - 5 min drive - 3.5 km
  • Kuta Beach - 27 min drive - 11.8 km
  • Legian Beach - 31 min drive - 13.8 km

Getting around

  • Denpasar (DPS-Ngurah Rai Intl.) - 25 min drive

Restaurants

  • ‪Genius Cafe - ‬7 min walk
  • ‪Bamboo Bar - ‬7 min walk
  • ‪Paon International Restaurant - ‬6 min walk
  • ‪Juicy and Crispy - ‬8 min walk
  • ‪Tirta Restaurant - ‬6 min walk

About this property

Mercure Resort Sanur

Upscale eco-certified hotel near Sanur Beach
Located close to Waterbom Bali and Kuta Beach, Mercure Resort Sanur provides a beach bar, a poolside bar and a corner/local shop. This hotel is a great place to bask in the sun with a white sand beach, beachfront dining and beach massages. Treat yourself to a hot stone massage, a manicure/pedicure or reflexology at the on-site spa. The on-site international cuisine restaurant, Pandawa Restaurant, offers breakfast, lunch, dinner and ocean views. Enjoy on-site activities, such as windsurfing, beach volleyball and beach yoga. Free in-room WiFi is available to all guests, along with a free daily manager's reception and a terrace.
You'll also enjoy the following perks during your stay:
  • 2 outdoor pools and a children's pool, with sunloungers, pool umbrellas and a lifeguard on site
  • Free self-parking
  • Buffet breakfast (surcharge), a free local area shuttle and bike hire
  • An outdoor tennis court, tour/ticket information and beach towels
  • Guest reviews speak highly of the helpful staff
Room features
All 189 rooms boast comforts, such as fireplaces and laptop-friendly workspaces, in addition to thoughtful touches, such as air conditioning and dressing gowns.
Other conveniences in all rooms include:
  • Recycling, LED light bulbs and eco-friendly cleaning products
  • Bathrooms with rainfall showers and eco-friendly toiletries
  • 29-inch LCD TVs with premium channels
  • Furnished balconies or patios, wardrobes/cupboards and free infant beds

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, French, Indonesian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Free area shuttle up to 2.2 km
  • Area shuttle
  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: IDR 160,000 for adults and IDR 80,000 for children
  • 2 bars/lounges
  • A beach bar
  • A poolside bar
  • A restaurant
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Breeze Bar
  • De Lounge
  • Pandawa Restaurant
  • Sahadewa Bar

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free area shuttle
  • Free children's club
  • Free cot
  • Grocery/convenience store
  • Laundry facilities
  • Lifeguards on site
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • 4,842 square feet of conference space
  • Computer station
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Full-service spa

  • 7 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Outdoor treatment areas
  • Reflexology
  • Spa open daily
  • Spa tub

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 3 floors
  • 41 buildings
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1988
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Lifeguards
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Slippers
  • Towels provided

Entertainment

  • 29-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Late-night room service
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Fireplace
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Early check-in subject to availability
An early check-in fee will be charged
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation
This property offers airport shuttle service (surcharge) for up to 3 guests with luggage .

Renovations and closures

In accordance with local regulations, all visitors must remain within the property during Seclusion Day (Nyepi)/Hindu New Year for a 24-hour period (starting at 6 AM). Seclusion Day typically falls in March or April (dates subject to change each year). Check-in and check-out will not be possible on that date. Ngurah Rai Airport (Bali International Airport) is also closed on Seclusion Day.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 15 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for IDR 390000 per night.
Free cots are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: IDR 200000 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately IDR 160000 for adults and from IDR 80000 for children
  • Airport shuttle fee: IDR 250000 per vehicle (one way)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: IDR 390000 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have any lifts
24-hour pool access
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Guests under 12 years old are not allowed in the spa, and guests under 11 years old are only allowed with adult supervision

Property is also known as

Mercure Resort
Mercure Resort Sanur
Mercure Sanur
Accor Hotel Sanur
Mercure Hotel Sanur
Mercure Resort Sanur Bali
Mercure Resort Sanur Hotel Sanur
Mercure Resort Sanur Hotel
Mercure Resort Sanur Denpasar

Frequently asked questions

Does Mercure Resort Sanur have a pool?

Yes, this property has 2 outdoor pools and a children's pool. Pool access is available 24 hours a day.

How much does it cost to stay at Mercure Resort Sanur?

As of 18 Dec 2024, prices found for a 1-night stay for 2 adults at Mercure Resort Sanur on 8 Jan 2025 start from AU$122.72, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Mercure Resort Sanur pet-friendly?

No, pets are not allowed at this property.

How much is parking at Mercure Resort Sanur?

Self-parking is free at this property.

What time is check-in at Mercure Resort Sanur?

Check-in start time: 2:00 PM; check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Mercure Resort Sanur?

Checkout is at noon. Late checkout is available for a fee (subject to availability).

Does Mercure Resort Sanur provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of IDR 250000 per vehicle applies.

Where is Mercure Resort Sanur located?

This Denpasar hotel is on the beach, 0.8 mi (1.3 km) from Sanur Beach, and within 9 mi (15 km) of Waterbom Bali and Kuta Beach. Legian Beach and Double Six Beach are also within 9 mi (15 km).

Reviews

8.0

Very good

Rating 10 - Excellent. 174 out of 605 reviews" "
Rating 8 - Good. 293 out of 605 reviews" "
Rating 6 - Okay. 88 out of 605 reviews" "
Rating 4 - Poor. 35 out of 605 reviews" "
Rating 2 - Terrible. 15 out of 605 reviews" "

8.0/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Margriet

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Oct 2024

10/10 Excellent

Carol joy

Stayed 5 nights in Sep 2024

10/10 Excellent

george

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic place to stay and the staff are very friendly and nothing is too much bother also very quiet but only a minute or two to walk to the local bars and restaurants
Stayed 10 nights in Aug 2024

4/10 Poor

Marianne

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

Jennifer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place, friendly staff will do anything for you, close to good restaurants, beach at yoir door step.
Stayed 5 nights in Aug 2024

8/10 Good

Sue

Liked: Cleanliness, staff & service
a
Stayed 4 nights in Aug 2024

10/10 Excellent

Dianne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked our stay here because of its great location on the beach and its good price. I was worried after reading a couple of negative reviews but i was so pleasantly surprised! Im really fussy about where i stay, normally staying at Tandjung Sari or the Hyatt, but i would definitely stay at the Mercure again. We were upgraded to an Executive room close to the pool and restaurant, buffet breakfast was good and plentiful, pools are lovely and the staff really friendly and helpful.
Stayed 3 nights in Aug 2024

10/10 Excellent

Nicola

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel.
Stayed 3 nights in Jun 2024

10/10 Excellent

Nicola

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place, relaxing and close to the beach. Great pool. Staff friendly and efficient.
Stayed 12 nights in Jun 2024

6/10 Okay

Lewis

Travelled with partner
Liked: Cleanliness
Good beach front location but a fair distance to the main shopping and dining area. Rooms are clean but very tired. Staff are happy and friendly but communication at the reception desk could be improved.
Stayed 9 nights in Jun 2024

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Yoga and relaxing in paradise
I loved Mercure , Gardens , peaceful , yoga , the beach , beach walk. , breakfast , the room a great size , clean , balcony large and I really enjoyed the pool . I had a relaxing stay.
Balcony
Breakfast with a view
Stayed 4 nights in Jun 2024

6/10 Okay

Mark

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
You get what you pay for
We hadn’t been to Sanur in over a decade and debated to go with an expensive hotel or look for value for our short 4 night stay before relocating to Legian. We ended up taking the value option and ultimately discovered you get what you pay for. The hotel is very dated and run down. Our room, albeit very clean and comfortable was literally falling apart. The side tables and benches all move when any pressure is placed on them and the 2nd floor balcony railing was loose at one end and ready to completely break. Our electronic door key failed on at least 4 occasions so we couldn’t access room resulting in staff having to bring a laptop and re-program the door. The hire bikes are old, have broken pedals and rusty chains. Breakfast is very basic, lacks flavour and the coffee (when machines aren’t malfunctioning) is disgusting. Having said all that, the location was great, pool always clean and staff were always polite, courteous and expedient in addressing any concerns or bringing amenities to room.
Stayed 4 nights in Jun 2024

6/10 Okay

Valdis

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
It felt like the staff were not organised
Stayed 4 nights in Jun 2024

8/10 Good

judith

Liked: Cleanliness, amenities
Pool staff need training. Used plates and glasses not collected all day. They should walk around to take orders, not all hang around behind bar. We had to go up to them to order. This applies to both pools.
Stayed 10 nights in May 2024

8/10 Good

Ray

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in May 2024

10/10 Excellent

Hermanus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2024

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and stay
Happy friendly staff. Great response to feedback and terrific exec room. Good location. Didnt really vibe the breakfast buffet but amazing gluten free/vegan cafe in site was awesome. Thx Mercure great stay
Stayed 5 nights in Feb 2024

10/10 Excellent

Amanda

Stayed 2 nights in Feb 2024

8/10 Good

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2024

10/10 Excellent

Michelle

Stayed 6 nights in Feb 2024

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed the beach and area. The breakfast options are plentiful.
Stayed 1 night in Feb 2024

8/10 Good

Joanne Marie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jan 2024

8/10 Good

Colleen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Older style property. Spacious and clean rooms with great beach access
Stayed 11 nights in Jan 2024

8/10 Good

Alison

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Set in beautiful gardens with 2 pools. We stayed in various room types over our 10 day stay due to visiting other areas in between. The delux was definitely our favourite. The rooms were all clean but some are a bit on the tired side. The location is great and is within walking distance to restaurants both along the beach front and street. The seafood bbq on the beach at the hotel offered a good selection tasty dishes. Staff are friendly and helpful.
Stayed 3 nights in Jan 2024

10/10 Excellent

Nicola

Stayed 2 nights in Dec 2023

General hotel information

Reasons to Book
Outdoor Pool & Great Location
Check-In Time
2:00 PM
Check-Out Time
12:00 PM
Star Rating
4.0