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"The staff were all excellent from reception to bar staff to gym. Car parking at the weekend is so easy. Room was fine. Great Value for money."

"Stayed on 5th floor - king room. Back of desk chair was broken - replaced promptly. Shower head was loose - also fixed quickly. Cleaning staff should look out for faulty items in room and work with maintenance team to resolve before guests notice. Tasty breakfast, but fruit not fresh enough. Coffee from machine very bitter. Large free to use gym with modern equipment - well done! Only aircon too cold (temp 13.5) and music super loud. Fantastic indoor swimming pool - special lane for...

"Absolutely loved our 3 night stay at The Nici. Staff are wonderful, food and drinks super tasty and we would definitely return. The icing on the cake for us was how dog friendly the hotel is. We watched the hotel Christmas decorations going up yesterday so it looks even more magnificent - tempted to make another trip leading up to the festive celebrations. Great hotel! "

"Had a lovely couple of days, very hospitable "

"Overall good experience and nice looking/good facilities. However our room was not completely clean. There were orange stains on the duvet and pillows (on the covers as well as the actual pillows) and red on the sheets, stains on carpet and dirty windows and windowsill which when condensated had orange drips coming down. Only other annoyance was trying to enter the hotel later at night, we had to wait 15 mins for someone to let us in when supposed to be 24hr service. Other than that nice stay...

"Friendly and welcoming form the start, thanks for a great stay!"

"Worth the price you pay "

"All in all a good stay. Clean and bright. Bar was a little slow for the amount of people staying and that also caused breakfast issues . Staff worked had to make amends and that meant a lot. Perfect location for what we needed. "

"The service from the staff is superb. The hotel is beautifully located. The Upper Deck food is good. If I'm looking for something below excellent, it would be that our room was a little cramped"

"Spacious room, large breakfast area, modern and attractive decor, well furnished reception area and overall, clean toilets, comfortable and spacious sitting area by reception, great verity of breakfast buffet. Excellent experience overall."

"The staff were friendly and helpful. The buffet breakfast was we'll stocked and enjoyable. The swimming pool was closed but fortunately we were able to walk to the hotel next-door and use their swimming pools. The Sauna and Jacuzzi facilities would have been very welcome, if only they were working! The room that we had on the same level as the reception wasn't great, as we didn't have any kind of view from the window. We were offered another room but declined it, as it was even less suitable...

"Booked through Expedia and had to pay for parking think it should be free as we used bar and restaurant facilities "

"We have visited this hotel a few times as we love the spa and bar. The staff are polite and the hotel is clean and worthy of its 4 star. They have a great range of gins and lunch was delicious. However… The bathroom in our standard room was tiny!!! It was like an aeroplane toilet and the shower tray was slippy and so small that you couldn’t even step back to wash your hair. I wouldn’t recommend room 34. The spa no longer has loungers which is a big shame as I love relaxing on them and they now...

"Nice hotel in good location. Staff are really excellent. Cocktails amazing. Lift very small but functional. Car park tiny but can share adjacent hotels facilities. Would definitely return there. "