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"Chisun Grand Nagano was a great place to stay for our one night in Nagano. The rooms were relatively spacious for Japan hotels and very clean and comfortable. The room even has a massage chair!!! The staff was very helpful with checking in, storing luggage, and shipping luggage to our next stop. The only complaint I’d have about the hotel is the train station is pretty loud and can be heard in the hotel room - but sometimes a lil ambient noise is nice! "

"So great to be connected right to the station. Close and walkable to main spots I wanted to visit. "

"Great would stay again, easy checkin easy check out. Very close to station"

"Traditional "

"とても良い たのしいかった みんなにありがとう"

"Wonderful hotel close to the entrance to the alpine route. Rooms are beautifully appointed. Beds are very comfortable and have soft and hard pillows available on the bed. Onsen is clean and offers both indoor and outdoor option. Customer service is excellent. Front desk is efficient , courteous and helpful. Food at restaurant is excellent. Buffet has many Japanese and western options. They are very good at addressing allergies and food presences. Highly recommend to add to your booking the evening and the breakfast buffet ( it’s is not only delicious but also much cheaper than adding at hotel). Highly recommended! "

"The front staff for our stay was incredibly polite and helpful."

"お部屋はシングルベッドが並んでいて、一人旅やシニア世代におすすめです。中央暖房のおかげで、お部屋はとても暖かく過ごせました。窓を開けると、自然のせせらぎの音が聞こえてきます。 朝食は、和食の定番メニューが充実していました。 温泉は、源泉かけ流しの天然温泉で、とても気持ちよかったです。温泉の熱さに驚きましたが、とてもリラックスできました。 また、自然を満喫するために、ホテルに長めに滞在することをおすすめします。"