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"Beautiful property, exemplary service. The hotel does a lot of little things to make your stay special. Private traditional dance at check in, free evening snacks and tea, free sunset cruise and cultural entertainment. Don't think twice....book it.... Cons: Limited dining options outside the hotel. Do"

"It was a lovely stay at a very relaxing and welcoming property. The staff epitomized the gracious Keralan culture, attending to our every need. Don’t miss the spa (Favorite Kerala) on the property, and we also recommend arranging for the Poovar Backwater cruise through the hotel."

"The place is very good, suite has very comfortable bed and fantastic beddings. The size of suite very nice and comfortable. The food is ok, could be improved."

"Love this place and stay here often. The food and culinary is 5 stars!! Staff and overall hospitality is excellent.. will definitely be staying here again "

"Good quality of luxury and service at great value. Taj chain can learn some from this. Bit surprised why they are not present in other cities."

"Excellent Service!"

"Excellent hotel if you are landing late or leaving early - just five minutes from the airport but we didn’t hear any planes. There isn’t a lot within walking distance but that isn’t why you would stay here. Excellent food, breakfast buffet was excellent and the large pool was a bonus"

"Friendly staff willing to help"

"Perched halfway up a mountain the hotel has amazing views over the tea plantations, forested hills and mountains reaching into the horizon. The lobby has a wow factor huge panoramic viewing balcony for the must have arrival photos. Check-in was fast and efficient and the staff oferred a variety of things to do including complimentary high tea, tea tasting, cookery class and a morning walk along the mountain. Room also had that wow factor with huge window and balcony to admire the view - woke early to catch a magical sunrise with misty valleys and mountains. Plenty of nice amenities in the room, good wifi and large TV with Netflix. Menu choice was great as was the food, service and staff. Enjoyed the spa treatment after a long day sightseeing. By far the best stay of our holiday."