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"The property is beautiful right on the lake. The entire staff were so gracious and helpful and friendly. We first visited this property 12 years ago during winter when it was surrounded by snow and a frozen lake. It was special for us to return during a different season to see all the beauty that surrounds this property year round."

"Good environment. It should include the public bath, however, we had to pay for the public hot tub( they call public bath)."

"Hotel is excellent in all areas like food, Onsen, foot bath, afternoon tea, size of room……… Not much to do and see outside unless drive or tour. Different shape of rocks can be seen from room. "

"Great experience at this hotel. Was slight problem checking in but the front staff fixed it immediately! Room was perfect and all meals were fantastic. Amazing service. "

"The food is pretty good and it’s kinda included. It’s Japan! Pay for the person not the room. The area is so beautiful."

"It’s unexpected that the hotel has onsen facilities (maybe I didn’t notice it). Nice staff and clean room."

"I had an amazing stay at this hotel! The service was exceptional. The staff was friendly, attentive, and always ready to help. The rooms were clean, comfortable, and well-equipped with everything I needed. The location was also perfect, making it easy to explore the area. The overall atmosphere was warm and welcoming, making me feel right at home. I truly appreciate the outstanding hospitality and will definitely stay here again. Highly recommended!"

"If you are looking for one night hotel to stay before going to Shiretoko, this is the place! This hotel is in walkable distance to the airportliner and other coach buses. Breakfast was great as well. The only downside is that the bathroom is very small. "

"Good value for money including breakfast, though the breakfast was average"