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"very generous room size, easy access to public transportation , very clean with attentive housekeeping staff, we were made to feel very welcome, especially by two gentlemen at the front desk, Steve and his co worker who assisted us with local information"

"Acommodations were excellent and front desk service and support was superb. "

"Excellent location. Staff were personable and friendly"

"very nice experience"

"Location is perfect. Hyde Park and Italian Gardens directly across the street and the Lancaster Gate underground is a short two blocks away. Super convenient! Great service at the hotel as well."

"Staff were excellent and helpful. Rooms (carpeting, some paint and furniture) could use a refresh. One elevator was out of service but did not affect us as the stairs were convenient."

"Our 2nd stay at this fabulous hotel Thank you for a lovely stay"

"Giving five stars because the area, beds, cleanliness, breakfast, and customer service were great. The manager helped us when our room wasn't up to their usual standards and ensured he found a much better one. I think there were some new staff members so he stepped up when they struggled (please be patient with them if you are booking in the new few months). The room was shaded, smelled great, and had SUPER comfortable beds with a newer-looking bathroom on the street lined with trees, and it was really quiet. Breakfast was good too with many options. Super close to the Picadilly line and has scooters and bikes right outside with grocery stores and food options down the street. I'll be booking again and again for the kind of quality you get for a truly affordable rate in London - one of the fewest options you can get without breaking the bank or having to stay super far from the city center!"

"Simple no frills room, but comfortable and clean. Great location and shower. Will definitely use again in the future. "