Downtown Santo Domingo Holidays from AU$995

We enjoyed the buffet, that’s about it. As for the hotel.. if you’ve never been to an all inclusive, and have no expectations, this place is OK. If you’re not there to enjoy being in the sea, you might be ok. This beach, while very calm, is the murkiest water I have seen/been in. There’s less than 1ft visibility. The sea floor about 10 yards in is muddy, yucky to the touch.. whatever you touch, or whatever touches you, you can’t see. The main pool and pool bar close at 6pm. The drinks are very limited.. the blenders seem to be more broken than working, so if you’re expecting frozen drinks, very limited. The bar tenders are fun but the quality of what you get is sub par. Rooms feel old and poorly maintained. We had an ocean front jr suite, the water pressure was low, hot water wasn’t hot enough or strong enough.. the tub was old an patchy. They think one towel per guest per day is enough and didn’t understand why I wanted more. A/C thermostat was broken, luckily was broken on overcooling.. seemed that a lot of things in this hotel are broken and that they don’t really understand what people expect when they pay top dollar for an all-inclusive vacation. I will never trust Expedia’s rating on any hotel again. I will not come back to this hotel or location.. I’ve been to a few much better properties in playa Bayahibe, and that’s where I’ll be going back to in the future.

The checkin was smooth, the whole resort had an awesome tropical paradise look, the room was clean and had nice private view. The food options were above average with many cuisines for your liking. The staff were great and catered to my needs. I also liked the all adults part because it made my stay more relaxed not having to deal with children issues. This trip was definitely worth it and made the right choice because I like to eat real good foods.

The property was in good condition. Two things I did not like was our room was not ready by 3PM as advertised. We did not get into our room until after 4pm. Additionally check in and check out took a very long time. If you could find a way to automate those procedures that would save time. The other thing I did not like was how slippery the tile got when it was wet. I even fell my first day there. As it is a resort with both pool and ocean, I would think non-skid tile would have been used. Even in my room, if the tile was wet, it was very slippery. I had to buy band aides when I was there for $15 USD. OUTRAGEOUS!

Pros: No mosquitos :) The buffet is good. Staff are so nice The beach is nice The daily activities like yoga and nightly shows are great The crowd is very international The view of forest was nice. Cons: Not enough chairs by the beach with shade. Unless you get premium The room needed TLC, maybe two night stands and two chairs for a room with two beds. Phone wasn’t working. Curtain was hanging. Reservation department, so bad! We needed a minor change to our reservation and it took them 4 days to pick up the phone. Also on checkout they told me that we had not paid for my son as an extra guest and when I showed them the receipt that I have they said it doesn’t specify the age! Well I don’t think I paid 200 extra per day for a 3 year old! Then they said Expedia has not paid them yet! And they wanted to see proof that I have paid Expedia which I did! We also got some emails to upgrade our room by betting on a price before arrival that I didn’t like and didn’t do. Notes: 1.Book a ride going to the hotel. we got an uber and we got lost 2.I booked the place because I thought they had a teen club, I don’t think they do, but there were lots of teens and they had beach volley. If your kid is into that 3.There is an app for hotel info and that is convenient but we needed to make reservations for dinner one night and no one not even the app informed us! 4.We did premium one day, as we wanted to be by the beach all day to get shade. Even that you have to go early.

Plus: superb kind staff & safety, Cleanliness Cons: hard to get around when it rains; even difficult to go to eat. Water enters the GF Rooms.