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JA The Resort – JA Lake View Hotel, Dubai

5.0 star property
Hotel with private beach and full-service spa
your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for JA The Resort – JA Lake View Hotel, Dubai

7 outdoor pools, open 9:00 AM to 6:00 PM, pool loungers
Exterior
Balcony view
Daily buffet breakfast (AED 130 per person)
Lobby
VIP Access

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
    Bar
  • Pool
    Pool
  • Breakfast available
    Breakfast available
  • All-inclusive
    All-inclusive
  • Room service
    Room service
  • Spa
    Spa
The price is AU$438
includes taxes & fees
3 Dec - 4 Dec

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Room options

Available filters for rooms
Showing 18 of 18 rooms

View all photos for Junior Suite

Premium bedding, down duvets, minibar, in-room safe

Junior Suite

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Fireplace
Air conditioning
Connecting rooms available
Free cots/infant beds
  • Desert view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Bedrooms (Outdoor Jetted Tub)

Premium bedding, down duvets, minibar, in-room safe

Suite, 2 Bedrooms (Outdoor Jetted Tub)

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Fireplace
Air conditioning
Connecting rooms available
Free cots/infant beds
  • Resort view
  • Sleeps 6
  • 2 King Beds

View all photos for Standard Room, 1 Single Bed ( Access to Pool, Beach & Splash Park)

Premium bedding, down duvets, minibar, in-room safe

Standard Room, 1 Single Bed ( Access to Pool, Beach & Splash Park)

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Fireplace
Air conditioning
Connecting rooms available
Free cots/infant beds
  • Desert view
  • Sleeps 3
  • 1 Single Bed

View all photos for Family Room, Connecting Rooms

Premium bedding, down duvets, minibar, in-room safe

Family Room, Connecting Rooms

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Fireplace
Air conditioning
Connecting rooms available
Free cots/infant beds
  • Desert view
  • Sleeps 5
  • 1 Double Bed and 1 Single Bed

View all photos for Room, 1 King Bed, Golf View ( Access to Pool, Beach & Splash Park)

Balcony view

Room, 1 King Bed, Golf View ( Access to Pool, Beach & Splash Park)

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Fireplace
Air conditioning
Connecting rooms available
Free cots/infant beds
  • Golf view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Resort Course View)

Premium bedding, down duvets, minibar, in-room safe

Room, 1 King Bed (Resort Course View)

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Fireplace
Air conditioning
Connecting rooms available
Free cots/infant beds
  • Resort view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Single Beds, Golf View ( Access to Pool, Beach & Splash Park)

Premium bedding, down duvets, minibar, in-room safe

Room, 2 Single Beds, Golf View ( Access to Pool, Beach & Splash Park)

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Fireplace
Air conditioning
Connecting rooms available
Free cots/infant beds
  • Golf view
  • Sleeps 3
  • 2 Single Beds

View all photos for Premium Room, 1 King Bed (Pool, Beach & Splash Park)

Premium bedding, down duvets, minibar, in-room safe

Premium Room, 1 King Bed (Pool, Beach & Splash Park)

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Fireplace
Air conditioning
Connecting rooms available
Free cots/infant beds
  • Golf view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 2 Single Beds ( Access to Pool, Beach & Splash Park)

Premium bedding, down duvets, minibar, in-room safe

Premium Room, 2 Single Beds ( Access to Pool, Beach & Splash Park)

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Fireplace
Air conditioning
Connecting rooms available
Free cots/infant beds
  • Golf view
  • Sleeps 3
  • 2 Single Beds

View all photos for Standard Room, 1 King Bed ( Access to Pool, Beach & Splash Park)

Premium bedding, down duvets, minibar, in-room safe

Standard Room, 1 King Bed ( Access to Pool, Beach & Splash Park)

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Fireplace
Air conditioning
Connecting rooms available
Free cots/infant beds
  • Desert view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Terrace

Premium bedding, down duvets, minibar, in-room safe

Suite, 1 Bedroom, Terrace

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Fireplace
Air conditioning
Connecting rooms available
Free cots/infant beds
  • Resort view
  • Sleeps 4
  • 1 King Bed

View all photos for Room

Premium bedding, down duvets, minibar, in-room safe

Room

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Fireplace
Air conditioning
Connecting rooms available
Free cots/infant beds
  • Desert view
  • Sleeps 3
  • 1 Single Bed

View all photos for Suite, 1 Bedroom, Private Pool

Suite, 1 Bedroom, Private Pool

Suite, 1 Bedroom, Private Pool

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Fireplace
Private pool
Air conditioning
Connecting rooms available
  • Resort view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom (Resort Course)

Premium bedding, down duvets, minibar, in-room safe

Suite, 1 Bedroom (Resort Course)

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Fireplace
Air conditioning
Connecting rooms available
Free cots/infant beds
  • Resort view
  • Sleeps 5
  • 1 King Bed

View all photos for Premium Room, 1 King Bed (Resort Course View)

Premium bedding, down duvets, minibar, in-room safe

Premium Room, 1 King Bed (Resort Course View)

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Fireplace
Air conditioning
Connecting rooms available
Free cots/infant beds
  • Resort view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 Single Bed (Resort Course View)

Premium bedding, down duvets, minibar, in-room safe

Room, 1 Single Bed (Resort Course View)

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Fireplace
Air conditioning
Connecting rooms available
Free cots/infant beds
  • Resort view
  • Sleeps 3
  • 1 Single Bed

View all photos for Deluxe Room, 1 King Bed

Premium bedding, down duvets, minibar, in-room safe

Deluxe Room, 1 King Bed

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Fireplace
Air conditioning
Connecting rooms available
Free cots/infant beds
  • Desert view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 Single Bed (Resort Course View)

Premium bedding, down duvets, minibar, in-room safe

Premium Room, 1 Single Bed (Resort Course View)

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Fireplace
Air conditioning
Connecting rooms available
Free cots/infant beds
  • Resort view
  • Sleeps 3
  • 1 Single Bed

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About the area

Map
Within JA The Resort, Jebel Ali Beach, Dubai, Dubai, 9255

What's nearby

  • Palm Islands - 4 min walk
  • LEGOLAND® Dubai - 20 min drive
  • Dubai Exhibition Centre - 20 min drive
  • MOTIONGATE™ Dubai - 24 min drive
  • The Walk - 28 min drive

Getting around

  • UAE Exchange Station - 19 min drive
  • Dubai (DWC-Al Maktoum Intl.) - 30 min drive

Restaurants

  • ‪Karak Chino - ‬13 min drive
  • ‪ماكدونالدز - ‬10 min drive
  • ‪كاريبو - ‬15 min drive
  • ‪بيتزا هت - ‬15 min drive
  • ‪Seafarers Bar and Kitchen - ‬11 min drive

About this property

JA The Resort – JA Lake View Hotel, Dubai

Luxury family-friendly hotel near LEGOLAND® Dubai
Located close to MOTIONGATE™ Dubai, JA The Resort – JA Lake View Hotel, Dubai provides a golf course, a marina and 3 swim-up bars. With a white sand beach, 2 beach bars and sunloungers, this hotel is the perfect place to soak up some sun. Treat yourself to a Swedish massage, a body scrub or reflexology at the on-site spa. At the 3 on-site restaurants, enjoy breakfast, brunch, lunch, dinner and golf course views. Enjoy the health club, as well as activities, such as horse riding, sailing and archery. In addition to 4 poolside bars and a rooftop terrace, guests can connect to free in-room WiFi.
Other perks include:
  • 7 outdoor pools and a children's pool, with 3 swim-up bars and sunloungers
  • Free self-parking and valet parking
  • Buffet breakfast (surcharge), 4 outdoor tennis courts and a round-trip airport shuttle (surcharge)
  • A beach club on-site, a gift shop and free newspapers
Room features
All 348 individually furnished rooms feature comforts, such as 24-hour room service and fireplaces, in addition to perks, such as premium bedding and laptop-friendly workspaces.
More amenities include:
  • Childcare services and free infant beds
  • Down duvets and rollaway/extra beds (surcharge)
  • Rainfall showers, designer toiletries and deep-soaking baths
  • Wardrobes/cupboards, balconies and free tea bags/instant coffee

All-inclusive details

All-inclusive room rates at JA The Resort – JA Lake View Hotel, Dubai are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included.

Activities and facilities/equipment

All non-motorised water sports are included.

Water activities

Kayaking
Windsurfing

Languages

Arabic, Bulgarian, Chinese (Mandarin), Dutch, English, Filipino, French, German, Hindi, Italian, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free beach shuttle
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: AED 130 per person
  • 2 beach bars
  • 3 restaurants
  • 3 swim-up bars
  • 4 poolside bars
  • A bar/lounge
  • A coffee shop/cafe
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • 81
  • BIBÉ
  • KINARA
  • LOBBY LOUNGE
  • REPUBLIK

Family friendly

  • 7 outdoor pools
  • Arcade/game room
  • Children's games
  • Children's pool
  • Free babysitting
  • Free children's club
  • Free cot
  • Free supervised activities for children
  • Laundry facilities
  • Mini golf
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 5 meeting rooms
  • Business centre
  • Computer station
  • Conference centre

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Dock
  • Garden
  • Marina
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Rooftop terrace

Full-service spa

  • 2 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Swedish massages
  • Thai massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (91 centimetre wide door)
  • Stair-free path to entrance
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchairs on site

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Bidet
  • Deep soaking bathtub or rainfall showerhead
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LED TV

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Fireplace
  • Free daily newspapers
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
The minimum height to access the water park is 39 inches (100 centimetres). Children under 47 inches (120 centimetres) in height must be accompanied by an adult.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for AED 250.0 per day.
Free cots are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: AED 20.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately AED 130 per person
  • Airport shuttle fee: AED 295 per vehicle (one-way)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AED 250.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Outside food is not permitted on the premises with the only exception of baby food.

We should mention

Pool access available from 9:00 AM to 6:00 PM
Reservations are required for golf tee times, massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A fee for a mandatory Christmas Day gala dinner is included in the total price displayed for stays on 25 December
A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on 24 December
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

JA Lake View Hotel Dubai
JA Lake View Dubai
JA Lake View
Hotel JA Lake View Hotel Dubai
Dubai JA Lake View Hotel Hotel
JA Lake View Hotel Dubai
JA Lake View Dubai
JA Lake View
Hotel JA Lake View Hotel Dubai
Dubai JA Lake View Hotel Hotel
Hotel JA Lake View Hotel
JA Lake View Hotel
JA The Resort JA Lake View
Ja The – Ja Hotel, Dubai Dubai
JA The Resort – JA Lake View Hotel, Dubai Hotel
JA The Resort – JA Lake View Hotel, Dubai Dubai
JA The Resort – JA Lake View Hotel, Dubai Hotel Dubai

Frequently asked questions

Does JA The Resort – JA Lake View Hotel, Dubai have a pool?

Yes, this property has 7 outdoor pools and a children's pool. Pool access is from 9:00 AM to 6:00 PM.

How much does it cost to stay at JA The Resort – JA Lake View Hotel, Dubai?

As of 5 Nov 2024, prices found for a 1-night stay for 2 adults at JA The Resort – JA Lake View Hotel, Dubai on 3 Dec 2024 start from AU$430.01, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is JA The Resort – JA Lake View Hotel, Dubai pet-friendly?

No, pets are not allowed at this property.

How much is parking at JA The Resort – JA Lake View Hotel, Dubai?

Self-parking and valet parking are free at this property.

What time is check-in at JA The Resort – JA Lake View Hotel, Dubai?

Check-in start time: 3:00 PM; check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at JA The Resort – JA Lake View Hotel, Dubai?

Checkout is at noon. Late check-out is available for a fee (subject to availability).

Does JA The Resort – JA Lake View Hotel, Dubai provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of AED 295 per vehicle applies.

Are there all-inclusive benefits at JA The Resort – JA Lake View Hotel, Dubai?

Some rate plans available at this property are all-inclusive.

Where is JA The Resort – JA Lake View Hotel, Dubai located?

Located near the airport, this family-friendly hotel is within 12 mi (20 km) of LEGOLAND® Dubai, MOTIONGATE™ Dubai and Dubai Exhibition Centre. The Walk and Global Village are also within 32 mi (52 km).

JA The Resort – JA Lake View Hotel, Dubai Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 55 out of 83 reviews" "
Rating 8 - Good. 14 out of 83 reviews" "
Rating 6 - Okay. 6 out of 83 reviews" "
Rating 4 - Poor. 3 out of 83 reviews" "
Rating 2 - Terrible. 5 out of 83 reviews" "

9.6/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

PERRY

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2024

10/10 Excellent

PERRY

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2024

10/10 Excellent

Alicia, Central

Stayed 1 night in Apr 2024

10/10 Excellent

Alicia, Central

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a very nice hotel with big rooms, balconies and an excellent food. Staff are really nice but lack experience.
Stayed 1 night in Apr 2024

6/10 Okay

Kerry

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean & good service but too busy!
Check in was easy and quick and room was ready by 2.15 when we arrived. So we got an early check in which was nice. The gym is ok. Worth using. Rooms were nice, comfortable. Service was good. But the queues to breakfast were a shame. Availability of foods was limited kept running out. Availability of booking restaurants at night time was disappointing as we could only get 18.30 yet when we left by 20.15, the restaurants were still not busy , so unsure why we could not book 19.00 or 19.30. Swimming pool was far too busy which made it unenjoyable. We moved up to the pool at JA beach resort but again a lack of beds. We left the property at 10am on check out day. We would usually enjoy the last day. The service made up the for disappointments, the bar staff work so hard. 1 person managing the pool bar, understaffed. I felt bad for the guy as he gave great service.
Stayed 3 nights in Apr 2024

10/10 Excellent

Arkadi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2024

2/10 Terrible

Ali, Dubai

Disliked: Staff & service
Stayed 1 night in Mar 2024

10/10 Excellent

Matthew

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
First class hotel
First class service from start to finish. All staff are very polite and helpful. I will definitely be back if I return to Dubai.
Stayed 5 nights in Feb 2024

10/10 Excellent

Susan

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
BEAUTIFUL RESORT HOTEL OUTSIDE THE CITY
Stayed 7 nights in Oct 2023

10/10 Excellent

Dhrumil, stoughton

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
“Experiencing the JA Beach & Lake View Hotel is nothing short of magical. Nestled in a prime location, the resort offers a perfect blend of luxury and comfort. From the diverse range of activities catering to all ages to the exquisite dining options, every detail is thoughtfully curated. The service is impeccable, with staff going above and beyond to ensure a memorable stay. Whether it’s for relaxation or adventure, this resort property has it all, making every moment here a true delight for travelers.”
Stayed 2 nights in Jan 2024

10/10 Excellent

Fahad

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my second stay at the lake view JA, its an amazing resort, it has all the facilities and its kids friendly, but there is nothing around the resort and its so far from all Dubai attractions..
Stayed 2 nights in Jan 2024

8/10 Good

adrian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

6/10 Okay

Emma

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Beautiful setting/rooms, average food, run down
A great setting, great wildlife and beautiful rooms. Food was very average and over-priced. Not very accommodating to dietary preferences sadly and some areas were a bit run down like the captains bar. But service generally was excellent and it is a lovely place.
Stayed 1 night in Dec 2023

10/10 Excellent

Shyam Srivats

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It has everything you need to experience luxury in Dubai
Stayed 3 nights in Aug 2023

10/10 Excellent

Samuel

Stayed 5 nights in Aug 2023

10/10 Excellent

Mark

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Lots of activities in the area of the hotel. Good choice of restaurants
Stayed 1 night in Jul 2023

4/10 Poor

Verified traveller

Travelled with family and small children
Disliked: Staff & service
No incentives at all being a VIP access property. The service at the restaurants were poor and some did not allow kids below 12 past 9pm. The pool timings are very short as compared to other hotels, resulting in overly packed swimming pools. Room service and especially in-room dining service was very slow. Overall a very poor experience.
Stayed 1 night in Jun 2023

2/10 Terrible

Yasir

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Horrible experience at Repablic restaurant of JA lake view hotel that turned our anniversary celebration and vacation into a nightmare.. to start with , we were 5 adults and 2 kids. The frise which was served was cold and we asked to be replaced.. before finishing the dinner I got severe nausea and ran to the room because of food poisoning I had diarrhea and my wife suffered from the same thing the whole night with vomiting, her mom who was with us at the restaurant suffered from the same symptoms.. in the morning when we rised a complaint they sent us the nurse who requested for a stool sample from my wife to investigate , what shocked me the hotel is asking for 300 Dhs for the stool test!! Which we refused to pay .. they didn’t handle the complaint professionally and didn’t show empathy or care to know the truth.. adding to this the check in process took 2 hours and the water in the room (shower) is cold
Stayed 2 nights in Apr 2023

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Week away to chill and unwind!
Great week stay at the JA Lake View resort on All Inclusive package. Nice hotel, great pool and not to busy. You can go to the other hotels in the resort on the resort golf carts. SandBar down at the marina was great to unwind in the late afternoon. Special shout out to Dalen at the pool bar for great service and cool drinks! Great stay and we will be going back again next year!
Stayed 7 nights in Apr 2023

4/10 Poor

Amir

Travelled with family and small children
Disliked: Staff & service, amenities, property conditions & facilities
Well where to begin? This hotel doesn’t have an address on the map and impossible to get directions to it! It took taxi drivers 2 hours to find it from airport and cost us over $120 to finally get there It’s literally in the middle of nowhere! In the middle of desert and 45-50 minutes away from anywhere! Then we get to front desk for check in and rude staff disregard my VIP status and put us in a room on first floor behind the noisy restaurant and said there’s no room available which was absolutely dishonest because I checked online and there were multiple rooms available in different floors and then next day I asked the manager Mr. Morad to change our room and he lied again and referred me to his Boss Mr. Maher who was another rude and dishonest person! When management is wrong what do you expect from staff?! This was my worst experience in last 23 years traveling to Dubai I don’t recommend this place to anyone not even my enemy I had enough of this hole in the middle of nowhere! I hope Expedia removes this place from the website! If it wasn’t for cheap Eastern European tours I don’t believe this place would have any business!!
Stayed 6 nights in Mar 2023

8/10 Good

Manish

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room upgraded upon request, much appreciated! Some of the staff was real nice. Mazar, Piyush, Adonye, Hamza - some of the names and the buggy staff as well. Front desk staff was over-occupied and slow at most times. Was able to get through to the operator quick but not the front desk.
Stayed 3 nights in Mar 2023

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023

10/10 Excellent

farid

Stayed 2 nights in Sep 2022

10/10 Excellent

Emir

Stayed 6 nights in Sep 2022

8/10 Good

Lee

Stayed 1 night in Sep 2022