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Prime Hotel

1.0 star property
Hotel with a fitness centre, near Gold Souk
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Prime Hotel

Lobby
Minibar, in-room safe, iron/ironing board, free WiFi
Property entrance
Breakfast, lunch, dinner served; African cuisine
Shower, free toiletries, dressing gowns, slippers

Reviews

5.0 out of 10

Popular amenities

  • Room service
    Room service
  • Gym
    Gym
  • Air conditioning
    Air conditioning
  • Laundry
    Laundry
  • Housekeeping
    Housekeeping
  • 24/7 front desk
    24/7 front desk

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Standard Triple Room, 3 Single Beds

Minibar, in-room safe, iron/ironing board, free WiFi

Standard Triple Room, 3 Single Beds

Highlights

Air conditioning
Fridge
LED TV
Ceiling fan
Private bathroom
Bathrobes
Minibar
Cable channels
  • 20 sq m
  • City view
  • Sleeps 4
  • 3 Single Beds

View all photos for Family Room

Minibar, in-room safe, iron/ironing board, free WiFi

Family Room

Highlights

Air conditioning
Fridge
LED TV
Ceiling fan
Private bathroom
Bathrobes
Minibar
Cable channels
  • 21 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Standard Double Room

Minibar, in-room safe, iron/ironing board, free WiFi

Standard Double Room

Highlights

Air conditioning
Fridge
LED TV
Ceiling fan
Private bathroom
Bathrobes
Minibar
Cable channels
  • 17 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds OR 1 King Bed

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About the area

Map
Near Nasser Masjid, Yousuf baker road, Dubai, 83163

What's nearby

  • Naif Souq - 6 min walk - 0.6 km
  • Al Ghurair Centre - 14 min walk - 1.2 km
  • Gold Souk - 16 min walk - 1.4 km
  • Dubai Cruise Terminal - 7 min drive - 6.9 km
  • BurJuman Mall - 8 min drive - 6.6 km

Getting around

  • Baniyas Square Station - 5 min walk
  • Dubai (DXB-Dubai Intl.) - 15 min drive

Restaurants

  • ‪Pak Liyari Restaurant - ‬2 min walk
  • ‪Choc & Nuts - ‬5 min walk
  • ‪Agemono Japanese Restaurant - ‬4 min walk
  • ‪Alpha Restaurant - ‬4 min walk
  • ‪ماكدونالدز - ‬3 min walk

About this property

Prime Hotel

Hotel near Gold Souk
Al Ghurair Centre is located near Prime Hotel, which provides an airport shuttle, dry cleaning/laundry services and a gym. The on-site African cuisine restaurant, Prime Restaurant, offers breakfast, lunch and dinner. Stay connected with free in-room WiFi.
Additional perks include:
  • A round-trip airport shuttle (surcharge), a porter/bellboy and free newspapers
  • Multilingual staff, luggage storage and a front desk safe
  • A 24-hour front desk, a lift and tour/ticket information
Room features
All guest rooms at Prime Hotel feature comforts, such as 24-hour room service and air conditioning, as well as amenities, such as free WiFi and safes.
Other amenities include:
  • Bathrooms with showers and free toiletries
  • 32-inch LED TVs with cable channels
  • Fridges, ceiling fans and daily housekeeping

Languages

Arabic, English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour return airport shuttle (surcharge)

Food and drink

  • A restaurant

Restaurants on site

  • Prime Restaurant

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Accessibility

  • Lift

More

  • Built in 2014
  • Designated smoking areas

Room amenities

Bathroom

  • Dressing gowns
  • Free toiletries
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LED TV with cable channels

Food and drink

  • 24-hour room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Ceiling fan
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 12:30 PM

Special check-in instructions

The property charges 2.5 per cent for credit card payments
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AED 100.0 per night.
Cots (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: AED 7.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: AED 100.00 per vehicle (return)
  • Rollaway bed fee: AED 100.0 per night
  • Credit card charges are subject to a surcharge of 2.5 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Prime Hotel Dubai
Prime Hotel Gemstones Dubai
Prime Hotel Gemstones
Prime Gemstones Dubai
Hotel Prime Hotel By Gemstones Dubai
Dubai Prime Hotel By Gemstones Hotel
Hotel Prime Hotel By Gemstones
Prime Hotel By Gemstones Dubai
Prime Gemstones
Prime Hotel
Prime Hotel Hotel
Prime Hotel Dubai
Prime Hotel Hotel Dubai
Prime Hotel By Gemstones

Frequently asked questions

Is Prime Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Prime Hotel?

This hotel doesn't offer parking.

What time is check-in at Prime Hotel?

Check-in start time: 2 PM; check-in end time: midnight.

What time is check-out at Prime Hotel?

Checkout is at 12:30 PM.

Does Prime Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of AED 100.00 per vehicle applies.

Where is Prime Hotel located?

Located in Deira, this hotel is within a 15-minute walk of Naif Souq and Al Ghurair Centre. Gold Souk and Dubai Creek are also within 2 miles (3 km). Baniyas Square Station is only a 5-minute walk and Gold Souq Station is 15 minutes.

Prime Hotel Reviews

Reviews

5.0
Rating 10 - Excellent. 6 out of 59 reviews" "
Rating 8 - Good. 11 out of 59 reviews" "
Rating 6 - Okay. 10 out of 59 reviews" "
Rating 4 - Poor. 8 out of 59 reviews" "
Rating 2 - Terrible. 24 out of 59 reviews" "

4.8/10

Cleanliness

5.4/10

Staff & service

4.8/10

Property conditions & facilities

Reviews

2/10 Terrible

Shahid

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bad and dirty
Stayed 1 night in Dec 2019

2/10 Terrible

INTEKHAB

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
clean, close to market, has everything you need for a couple of nights. I stayed here because I knew I only needed a clean comfortable bed and a good shower. Didn’t really spend time at the hotel to check out the facilities
Stayed 7 nights in Jan 2018

2/10 Terrible

Emmanuel

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wasn't even allowed to check in was so disappointed
Stayed 1 night in Sep 2019

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities
Stayed 5 nights in Jul 2019

4/10 Poor

Evariste

Disliked: Cleanliness, property conditions & facilities, room comfort
Bad time in Prime hotel Dubai
I changed three time the room. First they gave me 2 separate single bed second they moved me to a 2 single beds and 1 double bed room and finally after complain they gave me a 1 single bed with 1 double bed room. The states of the rooms are very deplorable. I have to complain because of insects on the bed. Insects stung me during 3 days. The shower and toilet are in a poor condition. The secong room was the worst. Wifi very poor signal. small coackroaches in the sink and on the floor. This hotel quality must to be check. I will not recommend people to this hotel.
Stayed 5 nights in May 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I loved my hotel it was in a very good location. It is very good for shopping and getting to places.
Stayed 6 nights in Jan 2019

6/10 Okay

Jassim

Disliked: Cleanliness, property conditions & facilities
:(
The elevator indicators it’s confusing if you press and it takes you to 1st floor and the laundry trolley on the time kept at the front of the entrance of the elevator in the first floor where we have stayed at night and the toilet is rusted and not so clean
Stayed 1 night in Dec 2018

8/10 Good

BASHARAT

Liked: Staff & service, room comfort
Stayed 1 night in Dec 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 10 nights in Oct 2018

8/10 Good

Diana

Liked: Cleanliness, staff & service, room comfort
Exploring the old quarter
No coffee/tea making in room, received kettle when we asked but had To buy own coffee. Travellers also find it useful to have towels provided. If you like authenticity, as we do,then the area was just that.
Stayed 3 nights in Sep 2018

8/10 Good

Verified traveller

Stayed 1 night in Jun 2018

8/10 Good

Muhammad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2018

2/10 Terrible

Tori

Disliked: Cleanliness, property conditions & facilities
Had three beds when I booked a double. The rooms were not cleaned and no towel or toilet roll was provided on the first day but was the second. Was in a section of the city which was very uncomfortable to walk around as a 20 year old women alone. There was a fridge included, and air con with soap provided. Close to the metro so was super easy to get to the metro train station. There was mould on the window sills and there was no hot water for the showers plus the TV didn’t work. I am someone that just needs a bed to sleep and am not too fussed on the conditions but this was pretty bad, although the price was half decent. Would be amazing if it was just a bit cleaner
Stayed 3 nights in May 2018

2/10 Terrible

mehmet mesut

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I couldn't reach hotels to cancel
There's no parking Streets full crowded Hotel is so old Only a reception guy what can do It's like forgetten hostel

6/10 Okay

Verified traveller

Disliked: Cleanliness
solo stay
Very good area and hotel staft very friendly. Only thing is that it is not that clean and small cockroaches and pests in bathroom and toilet. Bathroom and toilet needs renovation

8/10 Good

Verified traveller

Liked: Staff & service
Nice hotel .. worth for money
Friendly staff and fast check in Room is comfort but the location is bit far from metro station
Stayed 2 nights in Mar 2018

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible hotel
I never seen horrible hotel like this in my life Terrible staff Don't ever book this hotel
Stayed 16 nights in Feb 2018

6/10 Okay

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was decent, to many bugs crawling all over and the staff are not helpful at all
Stayed 5 nights in Jan 2018

2/10 Terrible

kenny, muscat, oman

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worse hotel and the worst area of Dubai
They hotel smelled of urine, tenants complained of bed bugs and the staff didnt even check into it. The area is horrible and is a disgrace to Dubai. The hotel would t refund any of my money once I wanted to cancel for even seeing how it looked, to me that’s horrible business to keep money of an individual who just explained they will not stay in your hotel. 5 star hotels never do that.
Stayed 3 nights in Dec 2017

4/10 Poor

bibz

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disappointing Hotel
When we arrived at the hotel, the place was unsafe because it is located in the busy street. The room was not clean and it was different in the photo that showed in expedia. There are bed bugs and cockroaches in the room. On our second day we asked them to clean the room and change the linen and towels but they didn't. They don't have enough amenities like kettle. We borrowed a water boiler at their reception after 2 days they got it from out room without notifying us. The hotel should not be rated as 2 star. It was very expensive. The price was unreasonable for that hotel.
Stayed 4 nights in Dec 2017

6/10 Okay

Israa

Stayed 8 nights in Oct 2017

10/10 Excellent

Best Hotel , Birmingham UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
So I stayed at this hotel and all I can say is the staff are sweet, very helpful. I will be going back to Dubai next year and I will be staying at this hotel again. Everything is close to you even metro if you want to go to Dubai mall or burj khalifa
Stayed 6 nights in Oct 2017

8/10 Good

Verified traveller

Liked: Room comfort
Naveed
good stay at prime hotel
Stayed 2 nights in Jun 2017

2/10 Terrible

Verified traveller

Disliked: Staff & service, room comfort
Poor Customer Service
It was terrible and had to check tout the following into another hotel because of poor lighting in the room and which the staff were not willing to address.
Stayed 10 nights in May 2017