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Shangri-La Dubai

5.0 star property
Indulge in international cuisine while enjoying first-rate amenities like racquetball/squash courts and relaxing treatments at CHI, The Spa.
your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Shangri-La Dubai

Poolside bar
Picture-Perfect Room
Hypo-allergenic bedding, minibar, in-room safe, desk
Hypo-allergenic bedding, minibar, in-room safe, desk
Picture-Perfect Room
VIP Access

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pool
  • Bar
  • Breakfast available
  • Spa
  • Room service
  • Parking available
The price is AU$350
includes taxes & fees
1 Mar - 2 Mar

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Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Suite, 1 Bedroom - Exclusive access to the Horizon Club Lounge and breakfast

Suite, 1 Bedroom - Exclusive access to the Horizon Club Lounge and breakfast

Suite, 1 Bedroom - Exclusive access to the Horizon Club Lounge and breakfast

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
LED TV
Hypo-allergenic bedding
  • 83 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Horizon Deluxe Room, 1 King Bed - Exclusive access to the Horizon Club Lounge and breakfast

Hypo-allergenic bedding, minibar, in-room safe, desk

Horizon Deluxe Room, 1 King Bed - Exclusive access to the Horizon Club Lounge and breakfast

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Bathrobes
  • 45 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Horizon Deluxe, Room, 2 Single Beds

Hypo-allergenic bedding, minibar, in-room safe, desk

Horizon Deluxe, Room, 2 Single Beds

Highlights

Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
  • 45 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Horizon, Executive Room - Exclusive access to the Horizon Club Lounge and breakfast

Hypo-allergenic bedding, minibar, in-room safe, desk

Horizon, Executive Room - Exclusive access to the Horizon Club Lounge and breakfast

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Bathrobes
  • 55 sq m
  • Partial sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Horizon, Premier Room - Exclusive access to the Horizon Club Lounge and breakfast

Hypo-allergenic bedding, minibar, in-room safe, desk

Horizon, Premier Room - Exclusive access to the Horizon Club Lounge and breakfast

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Bathrobes
  • 66 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Sea View

Deluxe Room, 1 King Bed, Sea View

Deluxe Room, 1 King Bed, Sea View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Bathrobes
  • 45 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds, Sea View

Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Room, 2 Single Beds, Sea View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Bathrobes
  • 45 sq m
  • Sea view
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Room, 1 King Bed, Burj View

Deluxe Room, 1 King Bed, Burj View

Deluxe Room, 1 King Bed, Burj View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Bathrobes
  • 45 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 2 Twin Beds, Burj View

Deluxe Room, 2 Twin Beds, Burj View

Deluxe Room, 2 Twin Beds, Burj View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Bathrobes
  • 45 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Picture-Perfect Room

Picture-Perfect Room

Picture-Perfect Room

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Separate bedroom
  • 45 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

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9.4 out of 10, Exceptional, (1290)
The price is AU$805
includes taxes & fees
4 Feb - 5 Feb
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About the area

Map
Sheikh Zayed Road, P.o. Box 75880, Dubai, 0000

What's nearby

  • Dubai Aquarium & Underwater Zoo - 4 min drive
  • Dubai Mall - 5 min drive
  • Dubai World Trade Centre - 5 min drive
  • Burj Khalifa - 6 min drive
  • Dubai Fountain - 6 min drive

Getting around

  • Financial Centre Station - 8 min walk
  • Dubai (DXB-Dubai Intl.) - 19 min drive

Restaurants

  • ‪Al Safadi Restaurant - ‬14 min walk
  • ‪ستاربكس - ‬5 min walk
  • ‪Shawerma Alfarooj - ‬4 min walk
  • ‪Jones The Grocer - ‬16 min walk
  • ‪Zaatar W Zeit - ‬1 min walk

About this property

Shangri-La Dubai

Luxury family-friendly hotel near Dubai Mall
Close to Dubai Aquarium & Underwater Zoo and Dubai Fountain, Shangri-La Dubai provides an airport shuttle, a poolside bar and a terrace. Treat yourself to a massage, a facial or a body treatment at CHI, The Spa, the on-site spa. The on-site international cuisine buffet restaurant, Dunes Cafe, offers breakfast, lunch and dinner. Yoga classes and Pilates classes are offered at the health club; other things to do include racquetball/squash. Stay connected with free in-room WiFi, and guests can find other amenities, such as a hair salon and dry cleaning/laundry services.
You'll also enjoy the following perks during your stay:
  • An indoor pool and an outdoor pool, with sunloungers
  • Free self-parking and valet parking
  • Buffet breakfast (surcharge), an outdoor tennis court and a round-trip airport shuttle (surcharge)
  • Babysitting (surcharge), luggage storage and multilingual staff
  • Guest reviews say great things the helpful staff, first-rate property condition and location
Room features
All 302 rooms offer comforts, such as 24-hour room service and pillow menus, in addition to perks, such as laptop-friendly workspaces and air conditioning.
Extra amenities include:
  • Childcare services and free infant beds
  • Bathrooms with deep-soaking baths and bidets
  • LED TVs with premium channels
  • Wardrobes/cupboards, LED light bulbs and daily housekeeping

Languages

Arabic, Chinese (Mandarin), English, Filipino, French, German, Greek, Hindi, Indonesian, Italian, Portuguese, Romanian, Russian, Spanish, Turkish, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: AED 150 for adults and AED 150 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant

Restaurants on site

  • Dunes Cafe
  • Hoi An
  • Shang Palace

Things to do

  • Children's pool
  • Fitness classes
  • Full-service spa
  • Health club
  • Indoor pool
  • Outdoor pool
  • Outdoor tennis court
  • Pilates classes
  • Racquetball/squash
  • Sauna
  • Steam room
  • Tennis lessons
  • Yoga classes

Family friendly

  • Children's pool
  • Free cot
  • In-room babysitting
  • Indoor pool
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Pool loungers
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa treatment rooms
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Lift (109 centimetre wide door)
  • Magnifying mirror
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • LED TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 5:30 AM
Minimum check-in age - 21

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.
Meals are not included in the half board rate for children ages 11 and under. Meals for children can be requested onsite for a surcharge.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AED 150.0 per night.
Free cots are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: AED 20.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately AED 150 for adults and from AED 150 for children
  • Airport shuttle fee: AED 350 per vehicle (one-way, maximum occupancy 3)
  • Rollaway bed fee: AED 150.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property affirms that it follows the cleaning and disinfection practices of Shangri-La Cares (Shangri-La)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The listed child breakfast fee applies to guests age 11 and younger.

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including stag and hen parties
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
A car is required for transport to and from this property

Property is also known as

Dubai Hotel Shangri-la
Dubai Shangri-la
Dubai Shangri-la Hotel
Hotel Dubai Shangri-la
Hotel Shangri-la Dubai
Shangri-la Dubai
Shangri-la Dubai Hotel
Shangri-la Hotel Dubai
Shangri La Hotel Dubai
Shangri La Dubai
Shangri Hotel Dubai
Shangri Dubai
Shangri-La Dubai Hotel
Shangri-La Dubai Dubai
Shangri La Hotel Dubai
Shangri-La Dubai Hotel Dubai

Frequently asked questions

Does Shangri-La Dubai have a pool?

Yes, this property has an indoor pool, an outdoor pool and a children's pool.

How much does it cost to stay at Shangri-La Dubai?

As of 30 Jan 2025, prices found for a 1-night stay for 2 adults at Shangri-La Dubai on 1 Mar 2025 start from AU$341.37, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Shangri-La Dubai pet-friendly?

No, pets are not allowed at this property.

How much is parking at Shangri-La Dubai?

Self-parking and valet parking are free at this property.

What time is check-in at Shangri-La Dubai?

Check-in start time: 2:00 PM; check-in end time: 5:30 AM.

What time is check-out at Shangri-La Dubai?

Checkout is at noon.

Does Shangri-La Dubai provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of AED 350 per vehicle applies.

Where is Shangri-La Dubai located?

This family-friendly Dubai hotel is located in the business district, within 1 mi (2 km) of City Walk and Museum of the Future. Dubai Mall and Burj Khalifa are also within 3 miles (5 km). Financial Centre Station is 8 minutes by foot and Emirates Towers Station is 18 minutes.

Shangri-La Dubai Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 995 out of 1158 reviews" "
Rating 8 - Good. 110 out of 1158 reviews" "
Rating 6 - Okay. 30 out of 1158 reviews" "
Rating 4 - Poor. 10 out of 1158 reviews" "
Rating 2 - Terrible. 13 out of 1158 reviews" "

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

jackson

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
my 4 th time at shangra la! i am welcomed as a friend every year ! amazing service
Stayed 3 nights in Jan 2025

8/10 Good

Shlomi Shlomo

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Generally, a very nice hotel. Services are excellent. Sink-tap in the bathroom is not great design; splashing water all over, unless you use it in a very low pressure. Seems like toilet doesn’t have a ventilation, just an air condition. Other than the above, great hotel, good location and nice food. I thank the Mr. Akram Jaldin for the great service and hospitality.
Stayed 3 nights in Jan 2025

10/10 Excellent

Gabriella

Liked: Cleanliness, amenities, property conditions & facilities
I was completely blown away with the level of service provided by the entire team specifically Sheila Coline and Beshoy! They made every single moment from the second I walked through the door to the second I walked out a memorable one ! Thank you for such an unforgettable experience I will be back !
Stayed 2 nights in Jan 2025

10/10 Excellent

Krasimir S, Renton

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 12 nights in Nov 2024

10/10 Excellent

Lesley m

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location! Plenty of dining options nearby. Many amenities to choose from. Staff was the best, especially the gents manning the door.
Stayed 9 nights in Jan 2025

10/10 Excellent

DOMINIC

In your website I choose one with breakfast. But they did not give breakfast for two for two days. They said no to that.
Stayed 2 nights in Jan 2025

10/10 Excellent

Darren

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing service. Great stay ☺️
Stayed 6 nights in Jan 2025

10/10 Excellent

BADBATTALION

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Top of the hospitality line hotel in downtown Dubai . Rooms are flawless & cleanliness of the rooms are kept up industry standards. Friendly & courteous staff, wide selection of cuisine’s & relaxing services. Morning Buffet is open on weekends till 11 am. Big thanks to Valet service & staff. Hurray to the team Shangri-La.
Stayed 3 nights in Jan 2025

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing!! Insane view of the Burj Khalifa and the city, the room was beautiful and the staff were great!!
Stayed 1 night in Jan 2025

8/10 Good

Geekiyanage, Glenroy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Reception should know more around the area. They gave us wrong information twice.
Stayed 4 nights in Jan 2025

10/10 Excellent

Ejaz, Leeds

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Koodram and the other lobby staff were brilliant with my daughter hayah and family What a place to stay at
Stayed 7 nights in Jan 2025

10/10 Excellent

Shareen, Leeds

Travelled with family and small children
Liked: Cleanliness, amenities
Yasiar was great and all the staff was very helpful and friendly especially the door ones I can’t remember their names
Stayed 8 nights in Jan 2025

10/10 Excellent

Varun, Snoqualmie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property!
Stayed 3 nights in Jan 2025

10/10 Excellent

FIKRA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Zineb is the most wonderful person I know in the hotel, all the staff is very attentive and nice, clean rooms , excelente location close to everything!
Stayed 1 night in Jan 2025

10/10 Excellent

Shruti, San Diego

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Fantastic service and amazing breakfast buffet!
Stayed 4 nights in Dec 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
FANTASTIC location
Stayed 2 nights in Jan 2025

8/10 Good

ahlam

Liked: Staff & service
Stayed 1 night in Jan 2025

8/10 Good

Simon

Travelled with family
Liked: Cleanliness, staff & service
Staff were super friendly and helpful and the hotel had all the facilities you would expect (pool, gym, sauna, restaurants) but feels like a relatively tired hotel in need of a remodel/revamp compared to others in the Shangri-La group. Location is good in terms of Dubai Mall and some other sights like Future Museum but downtown is very noisy and not great air quality due to heavy road traffic which does not make for a relaxing rest by the pool. Probably good for the business traveller but less so for the tourist.
Stayed 8 nights in Dec 2024

10/10 Excellent

Samina S, SANDY

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Shangri-La Dubai is a gorgeous property with amazing city views, but what won us over was the courteous staff and all the attention to details that went into making our 3 day stay superb. I had mentioned to Marwan on the Guest Services team that we were celebrating my daughters college graduation & they upgraded us to the Horizon Club with all the perks access to private dining and upgraded our room with a private check in. They had the room decorated for her and delivered a delicious cake & fruit to mark her achievments. The housekeeping staff to extra care of us and over overall we had a 5 star experience. We will definitely book another stay at the Shagri-La when we are in Dubai again.
Stayed 2 nights in Jan 2025

10/10 Excellent

Rajana, Kew Gardens Hills

Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed staying in this hotel very much. The attentiveness of the staff was impeccable.
Stayed 7 nights in Dec 2024

10/10 Excellent

Denis

Stayed 6 nights in Dec 2024

10/10 Excellent

Hubert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Dec 2024

10/10 Excellent

Adam

Stayed 2 nights in Dec 2024

10/10 Excellent

Vasco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My recent stay at the Shangri-La Dubai for 6 nights during the NY was nothing short of exceptional. From the moment I stepped into the lobby, I was enveloped in an aura of refined elegance. The service was impeccable – the staff is the highlight as they were not just courteous, but genuinely warm and anticipated my every need. The culinary journey was amazing. Big fan of the Vietnamese restaurant. Breakfast in the main restaurant was a feast for the senses, with an incredible variety of fresh, flavorful dishes. The Executive Lounge, however, stole the show. The evening cocktails were expertly crafted, and the canapés were divine. My room "4007" was spotlessly clean and beautifully appointed. Without a doubt, I would choose the Shangri-La Dubai again in a heartbeat. The seamless blend of impeccable service, luxurious accommodations, amazing staff and world-class facilities created an unforgettable experience.
Stayed 6 nights in Dec 2024

2/10 Terrible

Mikerline

Stayed 7 nights in Dec 2024

General hotel information

Reasons to Book
Outdoor Pool & Beautiful Rooms
Check-In Time
2:00 PM
Check-Out Time
12:00 PM
Nearest Airport
Dubai (DXB-Dubai Intl.)