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Swissotel Al Ghurair

5.0 star property
Luxury Dubai hotel connected to a shopping centre, steps from Al Ghurair Centre
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Swissotel Al Ghurair

Outdoor pool, pool umbrellas, pool loungers
Minibar, in-room safe, desk, laptop workspace
Exterior
Classic Suite, 1 Double Bed | City view
Lobby
VIP Access

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Pool
    Pool
  • Bar
    Bar
  • Spa
    Spa
  • Room service
    Room service
  • Gym
    Gym
  • Parking included
    Parking included
The price is AU$231
includes taxes & fees
15 Dec - 16 Dec

Perks for members at select top-rated stays

Our Silver and Gold members get perks at select VIP Access properties, on top of exceptional service.
Silver tier member
A perk like food and drink extras, free breakfast, or parking credits
Gold tier member
Room upgrades when available, plus Silver perks

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Premium Suite, 1 Double Bed

32-inch TV with satellite channels

Premium Suite, 1 Double Bed

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
TV
  • 132 sq m
  • City view
  • Sleeps 6
  • 1 Double Bed

View all photos for Family Suite, 1 Double Bed

Minibar, in-room safe, desk, laptop workspace

Family Suite, 1 Double Bed

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
TV
  • 132 sq m
  • City view
  • Sleeps 6
  • 1 Double Bed

View all photos for Swiss, Executive Room, 1 King Bed

Minibar, in-room safe, desk, laptop workspace

Swiss, Executive Room, 1 King Bed

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Blackout curtains
Deep-soaking bath
  • 43 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room, 1 King Bed

City view

Family Room, 1 King Bed

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Blackout curtains
Deep-soaking bath
  • 50 sq m
  • City view
  • Sleeps 6
  • 1 King Bed

View all photos for Classic Room, 2 Single Beds

City view

Classic Room, 2 Single Beds

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Blackout curtains
Deep-soaking bath
  • 43 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Classic Room, 1 King Bed

Minibar, in-room safe, desk, laptop workspace

Classic Room, 1 King Bed

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Blackout curtains
Deep-soaking bath
  • 43 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Double Bed, Corner

Suite, 1 Double Bed, Corner | Living area

Suite, 1 Double Bed, Corner

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
TV
  • 112 sq m
  • River view
  • Sleeps 5
  • 1 Double Bed

View all photos for Classic Suite, 1 Double Bed

Minibar, in-room safe, desk, laptop workspace

Classic Suite, 1 Double Bed

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
TV
  • 86 sq m
  • City view
  • Sleeps 5
  • 1 Double Bed

View all photos for Deluxe Room, 2 Single Beds, City View

City view

Deluxe Room, 2 Single Beds, City View

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Blackout curtains
Deep-soaking bath
  • 43 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe Room, 1 King Bed, City View

Minibar, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed, City View

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Blackout curtains
Deep-soaking bath
  • 43 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

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About the area

Map
Omar Bin Al Khattab Street, Dubai, 185051

What's nearby

  • Al Ghurair Centre - 1 min walk - 0.0 km
  • Gold Souk - 5 min drive - 5.1 km
  • Dubai Museum - 7 min drive - 7.0 km
  • Dubai World Trade Centre - 8 min drive - 8.8 km
  • Dubai Cruise Terminal - 10 min drive - 9.2 km

Getting around

  • Salah Al Din Station - 5 min walk
  • Dubai (DXB-Dubai Intl.) - 13 min drive

Restaurants

  • ‪Bestoon Samad - ‬4 min walk
  • ‪Quecha - ‬1 min walk
  • ‪Tapa King - Al Ghurair - ‬4 min walk
  • ‪Farsi Restaurant Al Ghurair - ‬5 min walk
  • ‪Lemongrass Thai Restaurant - ‬4 min walk

About this property

Swissotel Al Ghurair

Luxury family-friendly hotel near Al Ghurair Centre
Located close to Gold Souk and Dubai Museum, Swissotel Al Ghurair provides an airport shuttle, a terrace and a shopping centre on-site. Indulge in a manicure/pedicure, a body treatment and a sports massage at Swissotel Spa and Sport, the on-site spa. At the 3 on-site restaurants, enjoy breakfast, lunch, dinner, light fare and international cuisine. Free in-room WiFi is available to all guests, along with a coffee shop/cafe and a garden.
You'll also enjoy the following perks during your stay:
  • An outdoor pool and a children's pool, with sunloungers, pool umbrellas and a lifeguard on site
  • Free self-parking
  • Limo/town car service, buffet breakfast (surcharge) and babysitting (surcharge)
  • Laundry services, a water dispenser and meeting rooms
  • Guest reviews speak highly of the helpful staff and proximity to shopping
Room features
All 428 rooms boast comforts, such as 24-hour room service and laptop-friendly workspaces, as well as thoughtful touches, such as air conditioning and separate sitting areas.
More conveniences in all rooms include:
  • Childcare services and free infant beds
  • Recycling, LED light bulbs and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and deep-soaking baths
  • 32-inch TVs with cable channels
  • Wardrobes/cupboards, separate sitting areas and electric kettles

Languages

Arabic, English, Filipino, French, Hindi, Russian, Swahili, Turkish, Urdu

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour airport pick-up shuttle on request for a surcharge
  • Free beach shuttle
  • Limo/town car service
  • Onsite parking available only on request
  • Free covered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; AED 120 for adults and AED 65 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Liwan
  • Shayan
  • Yasmine Lounge

Family friendly

  • Children's pool
  • Free children's club
  • Free cot
  • In-room babysitting
  • Laundry facilities
  • Lifeguards on site
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Full-service spa

  • 8 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Spa tub
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 20 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2011
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Lifeguards
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 32-inch TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 4:00 AM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for AED 153.0 per night.
Free cots are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: AED 20.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately AED 120 for adults and from AED 65 for children
  • Airport shuttle fee: AED 235 per person
  • Rollaway bed fee: AED 153.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Alcohol is not served at this property
A car is required for transport to and from this property

Property is also known as

Al Ghurair Rayhaan
Al Ghurair Hotel managed Accorhotels Dubai
Al Ghurair Hotel managed Accorhotels
Al Ghurair managed Accorhotels Dubai
Al Ghurair managed Accorhotels
Al Ghurair Hotel By Accorhotels
Rayhaan Al Ghurair
Swissotel Al Ghurair Dubai Hotel
Swissotel Al Ghurair Hotel
Swissotel Al Ghurair
Al Ghurair Hotel managed By Accorhotels
Al Ghurair Rayhaan By Rotana
Swissotel Al Ghurair Hotel
Swissotel Al Ghurair Dubai
Swissotel Al Ghurair Hotel Dubai

Frequently asked questions

Does Swissotel Al Ghurair have a pool?

Yes, this property has an outdoor pool and a children's pool.

How much does it cost to stay at Swissotel Al Ghurair?

As of 21 Nov 2024, prices found for a 1-night stay for 2 adults at Swissotel Al Ghurair on 15 Dec 2024 start from AU$222.45, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Swissotel Al Ghurair pet-friendly?

No, pets are not allowed at this property.

How much is parking at Swissotel Al Ghurair?

Self-parking is free at this property.

What time is check-in at Swissotel Al Ghurair?

Check-in start time: 3:00 PM; check-in end time: 4:00 AM.

What time is check-out at Swissotel Al Ghurair?

Checkout is at noon.

Does Swissotel Al Ghurair provide a shuttle to the airport?

Yes, there's a shuttle from the airport to the hotel that runs on request. A fee of AED 235 per person applies.

Where is Swissotel Al Ghurair located?

This family-friendly Dubai hotel is located near the airport, within 2 mi (3 km) of Al Ghurair Centre and Gold Souk. Dubai Creek and Dubai Museum are also within 3 mi (5 km). Salah Al Din Station is 5 minutes by foot and Union Station is 7 minutes.

Swissotel Al Ghurair Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 598 out of 1001 reviews" "
Rating 8 - Good. 267 out of 1001 reviews" "
Rating 6 - Okay. 67 out of 1001 reviews" "
Rating 4 - Poor. 30 out of 1001 reviews" "
Rating 2 - Terrible. 39 out of 1001 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Yusuf

Liked: Cleanliness
This is good
Stayed 3 nights in Nov 2024

10/10 Excellent

Nicole

Stayed 4 nights in Oct 2024

10/10 Excellent

RAY CECIL

Stayed 4 nights in Oct 2024

10/10 Excellent

Milena

Travelled with pets
Great breakfast and convenient shopping centre attached with everything you need ❤️✅🌺
Stayed 9 nights in Oct 2024

4/10 Poor

Parvez

Disliked: Staff & service
The only thing good was the lobby. Room was average. Bathroom was terrible.
Stayed 3 nights in Nov 2024

8/10 Good

norman, sacramento

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Oct 2024

10/10 Excellent

Ani

Liked: Cleanliness
Stayed 3 nights in Oct 2024

10/10 Excellent

Sa adiya

Stayed 1 night in Oct 2024

2/10 Terrible

William B

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
Expedia and the hotel show a bar with martini glass NO, this hotel is dry, they both lied on the web site shame of them!!!
Stayed 3 nights in Oct 2024

10/10 Excellent

Zainab

Liked: Cleanliness, staff & service, property conditions & facilities
Once again a decent stay!
Stayed 6 nights in Oct 2024

6/10 Okay

Parastou

Travelled with family, Travelled with family and small children
Liked: Staff & service
Disliked: Property conditions & facilities
the picture of this hotel in the Expedia is very different with reality.
Stayed 4 nights in Oct 2024

10/10 Excellent

Reiji

Stayed 3 nights in Oct 2024

4/10 Poor

Mumtaz

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service
Non existent customer service, zero recognition of loyalty guests. Pushy on sales during check in…
Stayed 5 nights in Oct 2024

2/10 Terrible

Basir

Stayed 1 night in Oct 2024

10/10 Excellent

mohammed, Hyderabad

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Swissotel is within The Ghurair Center, the shopping mall. The location of swissotel is excellent specially if you want to eat outside food, you’ll have plenty of restaurants of Asian, Continental especially the Al Rigga street. Thanks Expedia for giving excellent low hotel rates with lots of top rated starred categories hotels.

6/10 Okay

Syed

Travelled with family, Business traveller
Liked: Amenities, property conditions & facilities
It is attached to the Al Ghurair mall. Great location.
Stayed 1 night in Oct 2024

10/10 Excellent

farhang

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place 😍
Stayed 7 nights in Oct 2024

10/10 Excellent

RAY CECIL

Liked: Cleanliness
Stayed 3 nights in Oct 2024

2/10 Terrible

Basir

Liked: Property conditions & facilities
Disliked: Staff & service
I went to stay there but unfortunately I was sold a suite instead of a regular room resulting in extra costs for me while regular rooms were available on app. Such a shame. I couldn’t book for the same days because it was 12:00am so I had book the room via reception.
Stayed 1 night in Oct 2024

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Sep 2024

10/10 Excellent

Josephine Chepkurui

Liked: Cleanliness, staff & service, property conditions & facilities
As above
Stayed 3 nights in Sep 2024

6/10 Okay

ALI, Houston

Travelled with family
Liked: Cleanliness, amenities
Hotel has a problem with the cold water system after 11pm on some floors. water coming out of the shower and tap are boiling hot and it’s very dangerous. You can’t have a shower. Had to call the maintenance to come fix it twice during my stay. First time was early morning and the second time at around 1 am. Not being able to shower and use the toilet spoilt our stay at the hotel. Hope they can fix the problem to avoid inconveniencing other guests
Stayed 3 nights in Sep 2024

4/10 Poor

Aribah

Travelled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The rooms are very old and outdated. There is a musty smell coming from the room. There was water leaking from the Muslim shower in the bathroom. Despite several phone calls over the course of an hour and half no one was coming to fix it. It was a massive health and safety hazard as the bathroom was flooded and someone could slip and seriously injure themselves. We wanted to use the toilet but we were unable to do so. There was a young boy from house keeping who had bought a spare bed for us who was far from friendly and looked like he was being forced to work, definitely not the service one would expect in a 5* hotel but nonetheless we said to him to get another mattress as the mattress was rock hard to which he abruptly responded that it would take over an hour. When he came with the mattress upon leaving he slammed the door shut, again not something you would expect from a 5* hotel. The day manager I found was quite rude if I’m honest. We’ve been coming here for the past few years now and there has been a change in management and it really shows. Concierge also took over an hour to come and collect our luggage!
Stayed 1 night in Aug 2024

10/10 Excellent

Armine, yeghvard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Arik, NAIROBI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an amazing hotel close to all the attractions. It is also close to the union metro station making your journies pretty convenient. The hotel is clean, staff are amazing, and they do give upgrades :-). I got an early check in too after a 14 hour flight - they checked me in at 9am!!
Stayed 4 nights in Aug 2024

General hotel information

Reasons to Book
Great Location & Property Cleanliness
Check-In Time
3:00 PM
Check-Out Time
12:00 PM
Nearest Airport
Dubai (DXB-Dubai Intl.)