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"There were several family members who stayed her for a family reunion and it was perfect. Caitlin was a lovely lady who looked after us she was extremely kind and helpful nothing was too much trouble. The rest of the staff were just as nice and friendly. The meals were great and huge, it was a shame that we couldn't have stayed longer to try one of there roast dinners. The rooms were spotless and very well kept. If we needed extras for our rooms we only needed to ask. We would definitely stay here again and would recommended it, the only negative would be that the reception desk would have someone there, otherwise perfect "

"A hotel with history which was central to the centre of Durham. The staff were helpful and welcoming."

"Considering the price the place was excellent "

"A fantastic castle experience: it’s so much more interesting to stay in one than just looking. The staff were friendly and helpful and food was good too. There were a lot of stairs to negotiate to reach our top floor accommodation."

"Lovely hotel room, nice furnishings and decor. Staff were very helpful at breakfast with gluten free options being taken care of. Hotel building itself was stunning - especially bar and restaurant. "

"Great accomodation, lovely location on the edge of the square and staff are friendly and helpful. Room was great as was the food "

"Quality from the building too the food "

"If I have to go back to the area I would definitely return "

"Bright, spacious room in this lovely hotel. Bar area works v well and it’s nice to be able to sit outside. Excellent central location means you an walk everywhere. Highly recommended."