Alexander House And Utopia Spa

5.0 star property
Victorian hotel with 2 restaurants and full-service spa
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Alexander House And Utopia Spa

Front of property
Indoor spa tub
Couples treatment room(s), sauna, hot tub, steam room, body treatments
Indoor pool, pool loungers
Garden Suites

Reviews

8.6 out of 10

Excellent

Guests liked:

Friendly staff

Popular amenities

  • Hot tub
    Hot tub
  • Gym
    Gym
  • Pool
    Pool
  • Bar
    Bar
  • 24/7 front desk
    24/7 front desk
  • Room service
    Room service
The price is AU$349
includes taxes & fees
4 Dec - 5 Dec

Room options

Available filters for rooms
Showing 8 of 8 rooms

Cosy Double Room

Highlights

Individually furnished
Connecting rooms available
Fridge
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
Hairdryer
  • 25 sq m
  • Sleeps 2
  • 1 Double Bed

Comfy King Room

Highlights

Individually furnished
Connecting rooms available
Fridge
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
Egyptian cotton bed sheets
  • 29.8 sq m
  • Sleeps 2
  • 1 Double Bed

Garden Suites

Highlights

Balcony or patio
Separate sitting area
Individually furnished
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
  • 52 sq m
  • Sleeps 3
  • 1 Double Bed

Luxury Super King Room

Highlights

Individually furnished
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Egyptian cotton bed sheets
  • 35 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

Traditional Suite

Highlights

Separate sitting area
Individually furnished
Connecting rooms available
Fridge
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
  • 93 sq m
  • Sleeps 2
  • 1 King Bed

Spa Suite

Highlights

Individually furnished
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Egyptian cotton bed sheets
  • 55 sq m
  • Sleeps 3
  • 1 Double Bed

Junior Suite, 1 King Bed

Highlights

Individually furnished
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Egyptian cotton bed sheets
  • 40 sq m
  • Sleeps 3
  • 1 King Bed

Master Suite

Highlights

Individually furnished
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Egyptian cotton bed sheets
  • 115 sq m
  • Sleeps 3
  • 1 Double Bed

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About the area

Map
Turners Hill, East Grinstead, England, RH10 4QD

What's nearby

  • Tulley's Farm - 3 min drive - 3.3 km
  • Wakehurst Place - 5 min drive - 5.6 km
  • Standen House and Garden - 6 min drive - 5.3 km
  • Queen Victoria Hospital - 7 min drive - 7.1 km
  • Lingfield Park Racecourse and Golf Club - 13 min drive - 12.3 km

Getting around

  • East Grinstead Station - 5 min drive
  • Gatwick Airport (LGW) - 17 min drive

Restaurants

  • ‪The Crown at Turners Hill - ‬15 min walk
  • ‪Red Lion - ‬2 min drive
  • ‪The Dukes Head - ‬6 min drive
  • ‪Tarana - ‬2 min drive
  • ‪The Farmyard Kitchen - ‬4 min drive

About this property

Alexander House And Utopia Spa

Luxury boutique hotel in the historical district
You can look forward to a terrace, a garden and a hair salon at Alexander House And Utopia Spa. Treat yourself to a detox wrap, a hot stone massage or a body scrub at Utopia Spa, the on-site spa. At the two on-site restaurants, enjoy breakfast, lunch, dinner and British cuisine. Fitness classes and yoga classes are offered at the gym; other things to do include hiking/biking. Stay connected with free in-room WiFi, and guests can find other amenities, such as dry cleaning/laundry services and 3 bars.
Other perks include:
  • An indoor pool with sunloungers
  • Free self-parking and valet parking, plus extended parking (surcharge)
  • Continental breakfast (surcharge), free bike hire and an outdoor tennis court
  • An electric car charging station, express check-out and express check-in
  • Guest reviews say great things about the helpful staff and first-rate property condition
Room features
All 58 individually furnished rooms have thoughtful touches such as premium bedding and laptop-compatible safes, in addition to amenities such as free WiFi and dressing gowns.
Other amenities include:
  • Bathrooms with designer toiletries and showers
  • Flat-screen TVs with digital channels
  • Fridges, electric kettles and daily housekeeping

Awards and affiliations

The property is a member of the Small Luxury Hotels of the World.

Languages

Croatian, Dutch, English, French, German, Hungarian, Italian, Romanian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Free valet parking on site
  • Extended parking on site (GBP 7.50 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily continental breakfast available 7:00 AM to 11:00 AM for a fee: GBP 15.50 per person
  • 2 restaurants
  • 3 bars/lounges
  • Coffee and tea in common areas

Restaurants on site

  • AGs 3 Rosette Restaurant
  • Reflections Restaurant

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 495 square feet of conference space
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Full-service spa

  • 29 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 1608
  • Smoke-free property
  • Victorian architecture

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Individual furnishings
  • Iron/ironing board
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: GBP 50
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of GBP 40.00 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 20 kg per pet)
Specific rooms only; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 40.0 per night.

Payment types

Important information

Optional extras

  • Fee for continental breakfast: from approximately GBP 15.50 per person
  • Extended parking fee: GBP 7.5 per night
  • Pet fee: GBP 40.00 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: GBP 50 (subject to availability)
  • Rollaway bed fee: GBP 40.0 per night
  • Facilities fee: GBP 20 per person, per day and includes use of: spa

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Guests under 18 years old are not allowed in the swimming pool, fitness facility or hot tub
Guests under 18 years old are not allowed in the spa

Property is also known as

Alexander House Spa
Alexander House Utopia
Alexander House Utopia Spa
Alexander House Utopia Spa East Grinstead
Alexander Utopia Spa
Utopia Alexander House
Utopia Spa Alexander House
Alexander House Utopia Spa Hotel East Grinstead
Alexander House Utopia Spa Hotel
Alexander House And Utopia Spa Hotel
Alexander House And Utopia Spa East Grinstead
Alexander House And Utopia Spa Hotel East Grinstead

Frequently asked questions

Does Alexander House And Utopia Spa have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at Alexander House And Utopia Spa?

As of 21 Nov 2024, prices found for a 1-night stay for 2 adults at Alexander House And Utopia Spa on 4 Dec 2024 start from AU$349.29, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Alexander House And Utopia Spa pet-friendly?

Yes, this property allows dogs (limit 1 total) with a maximum weight of up to 20 kg per pet. There's a fee of GBP 40.00 per pet, per night. Service animals are exempt from fees.

How much is parking at Alexander House And Utopia Spa?

Self-parking and valet parking are free at this property.

What time is check-in at Alexander House And Utopia Spa?

Check-in start time: 3:00 PM; check-in end time: 11:00 PM. Late check-in is available during limited hours.

What time is check-out at Alexander House And Utopia Spa?

Checkout is at 11 AM. Late checkout is available for GBP 50 (subject to availability).

Where is Alexander House And Utopia Spa located?

Situated near the airport, this luxury hotel is within 3 miles (5 km) of Worth Way Country Park, Tulley's Farm and Stone Farm Rocks. St. Margaret's Church and Wakehurst Place are also within 3 miles (5 km).

Alexander House And Utopia Spa Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 242 out of 422 reviews" "
Rating 8 - Good. 91 out of 422 reviews" "
Rating 6 - Okay. 41 out of 422 reviews" "
Rating 4 - Poor. 31 out of 422 reviews" "
Rating 2 - Terrible. 17 out of 422 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

john

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property both inside and out with nice parking
Stayed 2 nights in Nov 2024

10/10 Excellent

Mandeep Singh

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just had a wonderful stay at Alexander House. The room was amazing, the Spa was excellent and the staff were really friendly. I'll definitely return again.
Stayed 1 night in Oct 2024

10/10 Excellent

Carolan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stop over close to Gatwick. Beautiful pools at the spa to help with jet lag Great dining options
Stayed 1 night in Sep 2024

10/10 Excellent

Hinna

Stayed 2 nights in Sep 2024

10/10 Excellent

Stephen

Liked: Staff & service, property conditions & facilities
Lovely hotel in beautiful surroundings .
Stayed 1 night in Sep 2024

6/10 Okay

CAMELIA

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property. Pricey dining but t just ok food. Need reservations. Time rooms with late start breakfast. No under 18 allowed at any of the spa facilities which wasn’t clear on website and very much limited our experience
Stayed 1 night in Aug 2024

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel. Great service. Loved it!
Stayed 1 night in Aug 2024

4/10 Poor

M Mozammel

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
It was far below a 5-star experience
Stayed 2 nights in Aug 2024

8/10 Good

Rob

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

angela

Liked: Cleanliness, property conditions & facilities, room comfort
Highly recommend
Excellent stay. Comfortable room, quality toiletries, air con etc. Spa visit a must. Relaxed dress code. Staff excelent in all areas. Lovely garden and terraced seating
Stayed 2 nights in Aug 2024

8/10 Good

Ms

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely property, lovely spa. Receptionist not very friendly or helpful. We were told the Spa was an extra £20.00 per person per day of use. This was not put on the booking Website. We paid £880.00 for 2 nights stay and thought the extra was excessive. Lovely but would not stay again.
Stayed 2 nights in Jul 2024

8/10 Good

Sally

Travelled with family
Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely stay in the hotel. A great get away for a few days in a beautiful surrounding area.
Stayed 2 nights in Jul 2024

10/10 Excellent

deborah, boca raton

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent spa hotel. Food go9d not great
Stayed 1 night in Jul 2024

6/10 Okay

Naomi

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Russell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely Stay at Alexander House
We loved our stay at the Alexander House!! The staff was extremely helpful and kind and it was a very comfortable stay. Thank you!
Stayed 1 night in Jul 2024

2/10 Terrible

Sam

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
It is a good place but it starting to get run down a bit, needs sprucing up to bring back the wow factor it had before
Stayed 1 night in Jun 2024

4/10 Poor

Jack

Stayed 1 night in Jun 2024

8/10 Good

James, Los Gatos

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Eamonn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing grounds and hotel. The spa was fantastic
Stayed 1 night in Jun 2024

6/10 Okay

kwokkei

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

8/10 Good

Sarah

Stayed 1 night in May 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stunning Hotel
Stunning stay start to finish. Spa was beautiful not too busy but enough people for atmosphere. Would highly reccomend this hotel who anyone who likes a touch of class.
Stayed 1 night in May 2024