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Holiday Inn Hotel & Suites West Edmonton, an IHG Hotel

3.0 star property
Edmonton hotel in West Edmonton with 24-hour fitness centre and 24-hour front desk
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn Hotel & Suites West Edmonton, an IHG Hotel

Indoor pool
Exterior
In-room safe, desk, laptop workspace, iron/ironing board
Exterior
Bar (on property)

Reviews

8.8 out of 10

Excellent

Guests liked:

Clean rooms, comfy beds, friendly staff

Popular amenities

  • Hot tub
  • Pool
  • Bar
  • Breakfast available
  • Room service
  • Gym
The price is AU$152
includes taxes & fees
20 Dec - 21 Dec

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Standard Room, 2 Queen Beds, Accessible (Mobility)

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Accessible (Mobility)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Pillow menu
Private bathroom
Hairdryer
Coffee/tea maker
  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Pillow menu
Private bathroom
Hairdryer
Coffee/tea maker
  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed (Additional Living Area)

In-room safe, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed (Additional Living Area)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Pillow menu
Sofa bed
  • 26 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Leisure)

Standard Room, 1 King Bed (Leisure)

Standard Room, 1 King Bed (Leisure)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Pillow menu
Private bathroom
Hairdryer
Coffee/tea maker
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

In-room safe, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Pillow menu
Sofa bed
  • 26 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Mobility)

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Accessible (Mobility)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Pillow menu
Private bathroom
Hairdryer
Coffee/tea maker
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Standard Room

Standard Room

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Pillow menu
Private bathroom
Hairdryer
Coffee/tea maker
  • 26 sq m
  • Sleeps 2
  • 1 Single Bed OR 1 Queen Bed

View all photos for Suite, 1 King Bed, Accessible (Mobility)

In-room safe, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed, Accessible (Mobility)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Pillow menu
Sofa bed
  • 26 sq m
  • Sleeps 4
  • 1 King Bed

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The price is AU$122
includes taxes & fees
3 Dec - 4 Dec
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About the area

Map
11330 - 170th Street, Edmonton, AB, T5S 2X1

What's nearby

  • TELUS World of Science-Edmonton - 5 min drive - 4.2 km
  • West Edmonton Mall - 6 min drive - 4.8 km
  • Fantasyland - 7 min drive - 6.0 km
  • World Waterpark - 7 min drive - 5.9 km
  • University of Alberta - 10 min drive - 8.9 km

Getting around

  • Kingsway-Royal Alex Station - 10 min drive
  • Edmonton Station - 11 min drive
  • Edmonton, AB (YEG-Edmonton Intl.) - 32 min drive

Restaurants

  • ‪Tim Hortons - ‬3 min drive
  • ‪Tim Hortons - ‬3 min drive
  • ‪Tim Hortons - ‬4 min walk
  • ‪IHOP - ‬13 min walk
  • ‪Fife N' Dekel - ‬15 min walk

About this property

Holiday Inn Hotel & Suites West Edmonton, an IHG Hotel

Hotel near West Edmonton Mall
You can look forward to dry cleaning/laundry services, a fireplace in reception and a bar at Holiday Inn Hotel & Suites West Edmonton, an IHG Hotel. For some rest and relaxation, visit the hot tub. The on-site restaurant, Rickys All Day Grill, offers breakfast, lunch, dinner and children's meals. Free in-room WiFi is available to all guests, along with a 24-hour gym and a business centre.
You'll also find perks such as:
  • An indoor pool
  • Free self-parking
  • Cooked-to-order breakfast (surcharge), an electric car charging station and a front desk safe
  • Smoke-free property, a banquet hall and tour/ticket information
  • Guest reviews give top marks for the helpful staff
Room features
All 112 rooms include comforts such as pillow menus and laptop-friendly workspaces, as well as thoughtful touches such as free WiFi and desk chairs. Guest reviews speak positively of the cleanliness rooms at the property.
More conveniences in all rooms include:
  • Bathrooms with baths or showers and hairdryers
  • Flat-screen TVs with premium channels
  • Wardrobes/cupboards, free infant beds and coffee/tea makers

Languages

Arabic, Chinese (Mandarin), English, Filipino, French, Hindi, Korean, Swahili, Thai, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Free RV/bus/lorry parking on site

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 11:00 AM for a fee: CAD 15 for adults and CAD 15 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Rickys All Day Grill

Family friendly

  • Free cot
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 889 square feet of conference space
  • Business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Pillow menu

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 5:30 AM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of CAD 20.00 per accommodation, per night
Service animals are welcome, and are exempt from fees
2 total pets

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: from approximately CAD 15 for adults and from CAD 15 for children
  • Pet fee: CAD 20.00 per accommodation, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Hotel West Edmonton
Holiday Inn West Edmonton
Edmonton Holiday Inn
Holiday Inn Edmonton
Edmonton Holiday Inn
Holiday Inn Hotel & Suites West Edmonton Alberta
Holiday Inn Hotel And Suites West Edmonton
Holiday Inn Hotel & Suites West Edmonton Alberta
Holiday Inn Edmonton
Holiday Inn Hotel Suites West Edmonton

Frequently asked questions

Does Holiday Inn Hotel & Suites West Edmonton, an IHG Hotel have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at Holiday Inn Hotel & Suites West Edmonton, an IHG Hotel?

As of 26 Nov 2024, prices found for a 1-night stay for 2 adults at Holiday Inn Hotel & Suites West Edmonton, an IHG Hotel on 20 Dec 2024 start from AU$152.37, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Holiday Inn Hotel & Suites West Edmonton, an IHG Hotel pet-friendly?

Yes, this property allows pets (limit 2 total). There's a fee of CAD 20.00 per accommodation, per night. Service animals are exempt from fees.

How much is parking at Holiday Inn Hotel & Suites West Edmonton, an IHG Hotel?

Self-parking is free at this property.

What time is check-in at Holiday Inn Hotel & Suites West Edmonton, an IHG Hotel?

Check-in start time: 3 PM; check-in end time: 5:30 AM. Late check-in is available during limited hours.

What time is check-out at Holiday Inn Hotel & Suites West Edmonton, an IHG Hotel?

Checkout is at 11 AM.

Where is Holiday Inn Hotel & Suites West Edmonton, an IHG Hotel located?

Located in West Edmonton, this hotel is 2.4 mi (3.9 km) from TELUS World of Science-Edmonton and 3.1 mi (4.9 km) from West Edmonton Mall. Yellowhead Casino and Ice Palace are also within 3 miles (5 km).

Holiday Inn Hotel & Suites West Edmonton, an IHG Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 557 out of 1065 reviews" "
Rating 8 - Good. 371 out of 1065 reviews" "
Rating 6 - Okay. 82 out of 1065 reviews" "
Rating 4 - Poor. 30 out of 1065 reviews" "
Rating 2 - Terrible. 25 out of 1065 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Aric

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Hotel was clean. I had to call to get my deposit returned.
Stayed 1 night in Nov 2024

10/10 Excellent

Michael, Vancouver

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place. The restaurant is very good.
Stayed 1 night in Nov 2024

8/10 Good

Brooke

Stayed 1 night in Nov 2024

8/10 Good

Bill

Liked: Cleanliness, staff & service, property conditions & facilities
Pool area not as shown!
Stayed 1 night in Nov 2024

4/10 Poor

Mason

Liked: Cleanliness
Phone kept ringing all night
Stayed 1 night in Nov 2024

8/10 Good

Jaden

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable
Stayed 1 night in Nov 2024

10/10 Excellent

Cheryl

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Y
Stayed 1 night in Nov 2024

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
Great place
Stayed 1 night in Nov 2024

8/10 Good

Trevor

Liked: Cleanliness, staff & service, property conditions & facilities
Nice area
Stayed 1 night in Nov 2024

10/10 Excellent

Michael

All good
Stayed 1 night in Oct 2024

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect for what I needed
Stayed 1 night in Nov 2024

2/10 Terrible

Jason

Stayed 1 night in Oct 2024

8/10 Good

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and spacious. It was close to the mall. Breakfast was at Ricky's diner using a voucher that had many hot and cold choices.
Stayed 5 nights in Oct 2024

8/10 Good

Hugo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Lisa

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Lots of cigarette butts around the smoking bench. Smoking disposal containers were easily tipped over to reveal the insides. (need maintenance)
Stayed 1 night in Oct 2024

10/10 Excellent

Rebecca

Travelled with family and small children
Liked: Amenities
Was very clean, comfy, and the pool was well maintained!
Stayed 2 nights in Oct 2024

10/10 Excellent

Bambi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our stay.
Stayed 1 night in Oct 2024

2/10 Terrible

Laurina

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
We checked in and the customer service was good. The room however was not great paying over 200 a night was quite disappointing for what we got. Beds were uncomfortable. Room looked run down. It was loud being right next to elevators and the phone had to be inplugged as it was continuously ringing 1 ring throughout the night. Not worth the money paid. I have stayed at numerous hotels for less and had wonderful stays.
Stayed 1 night in Oct 2024

10/10 Excellent

Terri Lynn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

brody

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
pretty great.
Stayed 1 night in Oct 2024

10/10 Excellent

Joely

Travelled with pets
Liked: Staff & service
Disliked: Cleanliness
Though I was in the pet room, it was quite dirty. Every time I check in somewhere, I always check for bed bugs. When I lifted the mattress, there were no bugs, but it was filthy with crumbs and hair. It looked like bed skirt had not been changed in months. The skirt and mattress protector had brown and red smudge stains. Much of the sheets had black hairs and lint on them. A lint roller should have been used for this. Besides that, customer service was friendly and parking was plentiful.
Stayed 1 night in Oct 2024

8/10 Good

Sheryl

Really good stay
Stayed 1 night in Oct 2024

6/10 Okay

Omar

Good
Stayed 1 night in Oct 2024

8/10 Good

Joshua

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice little play for a reasonable price.
Stayed 1 night in Oct 2024

8/10 Good

Martina

Liked: Property conditions & facilities
Convenient
Stayed 1 night in Oct 2024