TRU BY Hilton Edmonton Windermere

2.5 star property
Hotel with free breakfast, in the vicinity of South Edmonton Common
your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for TRU BY Hilton Edmonton Windermere

Dining
Indoor pool
Exterior
Room, 1 King Bed, Accessible (Handicap)
Lobby

Reviews

8.4 out of 10

Very good

Popular amenities

  • Gym
  • Breakfast included
  • Pool
    Pool
  • Pet-friendly
    Pet-friendly
  • 24/7 front desk
    24/7 front desk
  • Parking included
    Parking included
The price is AU$116
includes taxes & fees
3 Dec - 4 Dec
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Room options

Available filters for rooms
Showing 4 of 4 rooms

Room, 1 King Bed

Highlights

Air conditioning
Fridge
LCD TV
Premium bedding
Bathrobes
Private bathroom
Cable channels
In-room safe
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Handicap)

Highlights

Air conditioning
Fridge
LCD TV
Premium bedding
Bathrobes
Private bathroom
Cable channels
In-room safe
  • 34 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds

Highlights

Air conditioning
Fridge
LCD TV
Premium bedding
Bathrobes
Private bathroom
Cable channels
In-room safe
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible (Handicap)

Highlights

Air conditioning
Fridge
LCD TV
Premium bedding
Bathrobes
Private bathroom
Cable channels
In-room safe
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About the area

Map
6025 Andrews Way, Edmonton, AB, T6W 1A4

What's nearby

  • Currents of Windermere - 15 min walk
  • South Edmonton Common - 8 min drive
  • West Edmonton Mall - 14 min drive
  • University of Alberta - 15 min drive
  • Rogers Place - 21 min drive

Getting around

  • Century Park Station - 11 min drive
  • Avonmore Station - 16 min drive
  • Edmonton, AB (YEG-Edmonton Intl.) - 17 min drive

Restaurants

  • ‪Tim Hortons - ‬5 min drive
  • ‪McDonald's - ‬19 min walk
  • ‪Starbucks - ‬4 min drive
  • ‪The Twin Otter Pub - ‬4 min drive
  • ‪Remedy Cafe - ‬4 min drive

About this property

TRU BY Hilton Edmonton Windermere

Hotel near South Edmonton Common
Located close to Snow Valley Ski Club, TRU BY Hilton Edmonton Windermere provides free continental breakfast, an arcade/games room and a gym. In addition to a 24-hour business centre and a snack bar/deli, guests can connect to free in-room WiFi.
Other perks include:
  • An indoor pool
  • Free self-parking
  • A billiards/pool table, a banquet hall and a lift
  • Luggage storage, a 24-hour front desk and smoke-free property
  • Guest reviews give top marks for the helpful staff
Room features
All 90 rooms include comforts such as premium bedding and air conditioning, as well as thoughtful touches such as free WiFi and safes. Guest reviews highly rate the cleanliness rooms at the property.
Other conveniences in all rooms include:
  • Fridges and irons/ironing boards
  • 55-inch LCD TVs with premium channels
  • LED light bulbs, cots/infant beds and heating

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:00 AM
  • Snack bar/deli

Family friendly

  • Arcade/game room
  • Cot (surcharge)
  • In-room refrigerator
  • Indoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Cot (surcharge)
  • Premium bedding

Bathroom

  • Dressing gowns
  • Private bathroom

Entertainment

  • 55-inch LCD TV with premium cable channels

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • LED lighting
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Late check-in fee: CAD 35.00 for check-in between 3:00 AM and 11:00 AM
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your government-issued photo ID after booking
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of CAD 75.00 per pet, per stay (maximum CAD 125.00 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Food and water bowls are available

Children and extra beds

Children are welcome
Children may not be eligible for complimentary breakfast
Rollaway/extra beds are not available.
Cots (infant beds) are available for CAD 25.00 per stay

Payment types

Important information

Optional extras

  • Pet fee: CAD 75.00 per pet, per stay (maximum CAD125.00 per stay)
  • Service animals are exempt from fees
  • Late check-in fee: CAD 35.00 for check-in between 3:00 AM and 11:00 AM
  • Crib (infant bed) fee: CAD 25.00 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a security system

We should mention

Pool access available from 8:00 AM to 11:00 PM
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

TRU Hilton Edmonton Windermere Hotel
TRU Hilton Windermere Hotel
TRU Hilton Edmonton Windermere
TRU Hilton Windermere
TRU BY Hilton Edmonton Windermere Hotel
TRU BY Hilton Edmonton Windermere Edmonton
TRU BY Hilton Edmonton Windermere Hotel Edmonton

Frequently asked questions

Does TRU BY Hilton Edmonton Windermere have a pool?

Yes, this property has an indoor pool. Pool access is from 8:00 AM to 11:00 PM.

How much does it cost to stay at TRU BY Hilton Edmonton Windermere?

As of 5 Nov 2024, prices found for a 1-night stay for 2 adults at TRU BY Hilton Edmonton Windermere on 3 Dec 2024 start from AU$115.63, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is TRU BY Hilton Edmonton Windermere pet-friendly?

Yes, cats and dogs are allowed at this property. There's a fee of CAD 75.00 per pet, per stay. Service animals are exempt from fees.

How much is parking at TRU BY Hilton Edmonton Windermere?

Self-parking is free at this property.

What time is check-in at TRU BY Hilton Edmonton Windermere?

Check-in start time: 3:00 PM; check-in end time: 11:00 PM. Late check-in is available from 3:00 AM to 11:00 AM for a fee of CAD 35.00.

What time is check-out at TRU BY Hilton Edmonton Windermere?

Checkout is at 11:00 AM.

Where is TRU BY Hilton Edmonton Windermere located?

Located in Southwest Edmonton, this hotel is 5.8 mi (9.3 km) from South Edmonton Common, and within 12 mi (20 km) of Snow Valley Ski Club and University of Alberta. West Edmonton Mall and Edmonton City Centre are also within 12 mi (20 km).

TRU BY Hilton Edmonton Windermere Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 529 out of 1043 reviews" "
Rating 8 - Good. 292 out of 1043 reviews" "
Rating 6 - Okay. 104 out of 1043 reviews" "
Rating 4 - Poor. 67 out of 1043 reviews" "
Rating 2 - Terrible. 51 out of 1043 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Govinder

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Oct 2024

6/10 Okay

Ryan

Travelled with family
The pool is just a pool 5m*10m*1.2m, no showers and no jacuzzi. Breakfast is very basic. The mattress in the room was too soft No cabinets. Pros Clean Free pool table The pool water were warm
Stayed 2 nights in Nov 2024

10/10 Excellent

Duberto

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place all around
Stayed 1 night in Oct 2024

10/10 Excellent

Rob Simmon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

4/10 Poor

Melonie

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
No coffee machine or microwave you have to go to lobby for both. Pillows right sick and water pressure sucks bad
Stayed 1 night in Oct 2024

6/10 Okay

Brandi

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Hotel was quiet in a nice part of the city. Price was very reasonable. The room was small and nice but nothing impressive. The bed was comfortable but the sheets/bedding were static and annoying as the sheet and blanket set up was odd. Also most hotels have an abundance of pillows which I like but this only had 3 standard pillows on a kind bed
Stayed 2 nights in Oct 2024

4/10 Poor

Deniz

Business traveller
Water was not hot enough to take a shower, had to run water about 5 minutes to get it warm enough to take shower. the bed was uncomfortable. The walls are too thin. You can hear all the sounds and noise from all over. Coffee and tea being at the lobby only was very inconvenient. Breakfast was good!
Stayed 2 nights in Oct 2024

6/10 Okay

Tutan

Wear and tear in the room. Found previous occupant hair in blow dryer and sheets. Noisy plumbing if on the ground floor and didn’t follow strict no noise after 11pm policy, keeping occupants awake despite informing front desk
Stayed 2 nights in Oct 2024

10/10 Excellent

Dwayne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location, Location, location and the Staff are always friendly
Stayed 4 nights in Oct 2024

2/10 Terrible

John

Stayed 1 night in Oct 2024

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wooooooooooooooooooo
Stayed 2 nights in Oct 2024

10/10 Excellent

Neal

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect spot in South Edmonton. Close to pretty much any shopping or dining you need.
Stayed 1 night in Oct 2024

6/10 Okay

Ramandeep

Travelled with group
Liked: Property conditions & facilities
Thank you
Stayed 2 nights in Oct 2024

10/10 Excellent

Jacob

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
These hotels are very funky and just do things a little differently which I appreciate appreciate after staying lots of Sammy boring hotels. Great job guys!
Stayed 1 night in Oct 2024

10/10 Excellent

Tyler

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing during our stay and gave us our requested top-floor room. The room was quiet, only hearing others when they walked/talked in front of your room momentarily, and it was very clean. The bed was extremely comfortable, within the top 3 hotel stays we've come across with TRU by Hilton being by far the cheapest cost per night. They have a filtered water bottle fountain on the main floor next to the gym which was an unexpected feature that we didn't know we appreciated until our stay. The room/lobby doesn't have a hotel vibe because of the bright colors and fun decor. Thank you for the great stay :) NEGATIVES: Free Internet = email, text, reading. "Premium" $6.75 per day Internet = video call, streaming, downloading, and enhanced VPN experience. Please just include the $6.75 internet in the general cost for everyone as having to enroll is inconvenient for business and the other hotels we frequent give it as a standard feature. Windows don't open for fresh air but the heating, fan, and AC work well to regulate temperature and stale air. There is a pool but no hot tub or steam room.
Stayed 2 nights in Oct 2024

10/10 Excellent

Dan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Dawn and Carl

Liked: Cleanliness, staff & service, property conditions & facilities
Wished the breakfast went until 10am
Stayed 1 night in Oct 2024

10/10 Excellent

Kate

Stayed 1 night in Sep 2024

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

T

Liked: Staff & service, property conditions & facilities
the check in was great! very nice to see a hotel with some color around, great friendly staff.
Stayed 1 night in Oct 2024

4/10 Poor

John

Travelled with group
Disliked: Staff & service, property conditions & facilities
We were stuck in elevator for 15 min. No staff came to check on us. Once out communicated to main desk. No coffee in room, check in was not smooth.
Stayed 1 night in Oct 2024

8/10 Good

Linda

Liked: Cleanliness, staff & service, amenities
The price was right for a short stay. Breakfast has a decent variety, wish coffee tasted better. Location is very good for the medical appointments and shopping.
Stayed 2 nights in Oct 2024

4/10 Poor

SATPREET

Stayed 1 night in Oct 2024

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Close to my medical appointments. Also in easy to access, ample parking and close to other amenities (shopping, coffee, etc)
Stayed 1 night in Oct 2024

8/10 Good

Robin

Breakfast was good. Possibly have it open until 10 on the weekends.
Stayed 2 nights in Oct 2024