10/10 Excellent
Bethany
Travelled with partner
1 Nov 2024
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were comfortable and the perfect temperature. Reception was pleasant and professional.
I want to point out something that took place that could have been a negative but the waitress turned it into the reason we will come back.
We had travelled from Ontario and we chose this hotel because it had a restaurant and we wanted a good meal. When we arrived the waitress told us that the chef and cook staff were at a function and they were due to open back up at 8pm so if we wanted to wait she would get us drinks. We decided to wait. The issue was that the staff didn’t come back when they were supposed to and we didn’t get our food for well over an hour and a half from when we came in. The waitress who I think name was Barb ( friendly woman with short hair) took care of us the entire time. She kept apologizing and kept the drinks coming. It was all out of her control but she handled it so well. She was a gem. For that reason only we stayed we ate and will most definitely stay here again on our travels.
Bethany
Stayed 1 night in Oct 2024