Eidelweiss Village Hotels, Madison

"I stayed at this hotel many times. While the staff has always been wonderful, the conditions decline. The 2nd floor carpet is a trip hazard everywhere, it has come unstuck from the undersurface and bubbles up in many areas. Our first room of the night, 261, the toilet broke. They fixed it. Then the shower broke, oscillating between Luke warm and ice cold. I requested a new room, we moved to 251. The water was hot. The security lock was missing. Heating/ac units are rusty. The whole thing needs an overhaul. Again, staff was wonderful, from front desk, to maintenance to housekeeping."

"Pet friendly and staff very friendly. "

"A little outdated but very clean, nice staff. Kids had a blast"

"My stay was breif but very nice. It was a nice quaint place to stay. Will book again. "

"New, modern and clean! But could hear people throught the walls easily."

"Very friendly staff!! "

"Great price. View was beautiful to wake up to, comfy beds, nice and clean . "

"Room was nice clean , good supply of towels. Hotel was great location close to all restaurants and stores . Staff was friendly every time we saw anyone. The ice coffee set was great idea. "

"Room was clean. Had a heating and hot water problem and had to be relocated. They “upgraded” us to a larger suite room, but it didn’t feel like an upgrade and it was super inconvenient for us. We had just wanted to relax in between our hikes and dry out our clothes, but instead we had to switch rooms in the dark after already settling in once. We were really turned off by this experience. "