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Hotel Santa Elena

3.0 star property
Hotel in El Fuerte with 24-hour front desk and restaurant
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Santa Elena

Property grounds
Interior
Interior
Panoramic Double Room
32-inch flat-screen TV with cable channels, TV

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
  • Room service
  • Parking included
  • Air conditioning
  • 24/7 front desk
  • Breakfast available
The price is AU$86
includes taxes & fees
24 Dec - 25 Dec

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Panoramic Single Room

Panoramic Single Room

Panoramic Single Room

Highlights

Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Down duvet
Premium bedding
Pillow-top bed
Egyptian cotton bed sheets
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Panoramic Double Room

Panoramic Double Room

Panoramic Double Room

Highlights

Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Down duvet
Premium bedding
Pillow-top bed
Egyptian cotton bed sheets
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

Highlights

Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Down duvet
Premium bedding
Pillow-top bed
Egyptian cotton bed sheets
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Single Room

Deluxe Single Room

Deluxe Single Room

Highlights

Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Down duvet
Premium bedding
Pillow-top bed
Egyptian cotton bed sheets
  • Sleeps 2
  • 1 Double Bed
Traditional Triple Room

Mansión Serrano

Pool
Pet-friendly
Kids pool
Waterslide
9.4 out of 10, Exceptional, (74)
The price is AU$36
includes taxes & fees
2 Jan - 3 Jan 2025
Mansión Serrano
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About the area

Map
Antonio Rosales 108, Col Centro Histórico, El Fuerte, SIN, 81820

What's nearby

  • El Fuerte Plaza - 1 min walk
  • Municipal Palace - 2 min walk
  • Sacred Heart of Jesus Church - 2 min walk
  • El Fuerte Museum - 4 min walk
  • Bosque Secreto - 7 min walk

Getting around

  • Los Mochis, Sinaloa (LMM-Federal del Valle del Fuerte Intl.) - 118 min drive

Restaurants

  • ‪Mercado Municipal - ‬3 min walk
  • ‪Tacos Lily - ‬3 min walk
  • ‪Pura Vida - ‬3 min walk
  • ‪Casa Blanca - ‬1 min walk
  • ‪Paletería la Michoacana - ‬1 min walk

About this property

Hotel Santa Elena

Hotel in a provincial park
A terrace, a garden and a bar are just a few of the amenities provided at Hotel Santa Elena. The on-site local and international cuisine fine-dining restaurant, Mansion Orrantia, offers breakfast, lunch, dinner, light fare and al fresco dining. Stay connected with free WiFi in public areas.
Additional perks include:
  • Free self-parking
  • Cooked-to-order breakfast (surcharge), a round-trip airport shuttle (surcharge) and smoke-free property
  • A 24-hour front desk, a banquet hall and concierge services
Room features
All rooms are individually furnished, and have comforts such as premium bedding and air conditioning, in addition to thoughtful touches such as free bottled water.
Other conveniences in all rooms include:
  • Egyptian cotton sheets, pillowtop mattresses and down duvets
  • Bathrooms with rainfall showers and shampoo
  • 32-inch flat-screen TVs with cable channels

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 150 metres
  • Street parking available
  • Return airport shuttle (surcharge)
  • Free self parking on site
  • Limited on-site parking

Food and drink

  • Weekend cooked-to-order breakfast available 7:30 AM to 11:30 AM for a fee: MXN 150 for adults and MXN 120 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Mansion Orrantia

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)

Outdoors

  • Garden
  • In a provincial park
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

Room amenities

Bedroom

  • Down comforter
  • Egyptian cotton sheets
  • Pillowtop mattress

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Individual decor
  • Individual furnishings

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: from approximately MXN 150 for adults and from MXN 120 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

This property does not have any lifts
No pets and no service animals are allowed at this property

Property is also known as

Hotel Santa Elena Hotel
Hotel Santa Elena El Fuerte
Hotel Santa Elena Hotel El Fuerte

Frequently asked questions

Is Hotel Santa Elena pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Hotel Santa Elena?

As of 23 Dec 2024, prices found for a 1-night stay for 2 adults at Hotel Santa Elena on 24 Dec 2024 start from AU$85.59, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hotel Santa Elena?

Self-parking is free at this property; nearby parking is also free.

What time is check-in at Hotel Santa Elena?

Check-in start time: 3:00 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Hotel Santa Elena?

Checkout is at noon.

Does Hotel Santa Elena provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Hotel Santa Elena located?

Situated in a provincial park, this hotel is steps away from El Fuerte Plaza, Municipal Palace and Sacred Heart of Jesus Church. El Fuerte Museum and Bosque Secreto are also within 10 minutes.

Reviews

8.8

Excellent

Rating 10 - Excellent. 25 out of 43 reviews" "
Rating 8 - Good. 11 out of 43 reviews" "
Rating 6 - Okay. 5 out of 43 reviews" "
Rating 4 - Poor. 2 out of 43 reviews" "
Rating 2 - Terrible. 0 out of 43 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

7.6/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Robert

Travelled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Even though we reserved a room 3 months in advance we were given a room facing the street. We then requested a room toward the back but were told the street noise would end around 9 pm. We were tired from a 6 hour drive but said OK. Wrong! The street noise could not be blocked out and continued until the wee hours of the morning. When we tried the in room safe the lady said "it doesn't work" no reason, no alternative. When opening the side door to the balcony the window shade fell between the top of the door and the wall and since that the door was about 10 feet tall, we could not close the door. There was no seal at the bottom of the shower door so water came out onto the bathroom floor. Not a good experience.
Stayed 1 night in Oct 2023

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
It's in the middle of the town with views of the park. Very traditional Mexican style.
Stayed 1 night in Aug 2023

10/10 Excellent

Torsten, Vancouver

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff made us welcome from the moment we arrived and went the extra mile to ensure we have everything we needed. Great location and best restaurant in town.
Stayed 2 nights in Apr 2023

10/10 Excellent

Bruce

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2023

8/10 Good

Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in Feb 2023

10/10 Excellent

jose

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful colonial building, extremelly well maintained, super clean
Stayed 1 night in Jan 2023

10/10 Excellent

Leslie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right on the main square. Beautiful old building, lovely room. The clock in the square seemed to ring throughput the night, heard it when awake, didn't actually wake me, but might if you're a light sleeper.

6/10 Okay

Laura

Liked: Cleanliness, property conditions & facilities, room comfort
Hermoso Hotel, pero.... Eh
(English below) En general, es un hermoso hotel justo en el medio de todo lo que El Fuerte tiene para ofrecer. La MAYOR excepción = no hay servicio de transporte o taxi desde El Chepe... y todos los demás hoteles tienen uno. Los que nos quedamos en Santa Elena fuimos los únicos que quedamos atrás una vez que se fueron todos los taxis autorizados por la ciudad. Afortunadamente, los taxis prometieron regresar por nosotros y, lo que es más importante, no estábamos solo nosotros dos sentados allí en el calor esperando solos. El hotel está limpio, el restaurante por dentro es delicioso. El personal es amable, pero no muy servicial cuando estás buscando excursiones. Inglés: Overall, it's a beautiful hotel smack in the middle of all that El Fuerte has to offer. The MAJOR exception = there is no shuttle or taxi service from El Chepe... and every single other hotel has one. Those of us staying at Santa Elena were the only people left behind once all of the city sanctioned taxis left. Luckily, the taxis promised to come back for us, and more importantly, there weren't just the two of us sitting there in the heat waiting alone. The hotel is clean, the restaurant inside is delicious. The staff are friendly, but not terribly helpful when you're looking for excursions.
Stayed 2 nights in Jul 2022

10/10 Excellent

Jorge

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in Jul 2022

8/10 Good

Verified traveller

Stayed 2 nights in May 2021

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was great, right in the center of El Fuerte. The atmophere was very typical and nice.
Stayed 2 nights in Mar 2021

4/10 Poor

gerome

Stayed 1 night in Nov 2024

10/10 Excellent

CARLOS GERARDO

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
🤗
Stayed 1 night in Oct 2024

10/10 Excellent

Héctor

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gran relación calidad / costo. Personal muy amable, instalaciones bonitas y excelente ubicación. Volvería sin dudarlo.
Stayed 1 night in Jul 2024

10/10 Excellent

Brisa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gran opción. Me gustó!! Solo cambiaría la TV pero camas comodas, agua caliente , limpio y el servicio muy bueno !
Stayed 1 night in Apr 2024

8/10 Good

Georgina

Stayed 1 night in Mar 2024

10/10 Excellent

luis francisco

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Un lugar para volver
Excelente lugar, siguiente viaje llegaremos ahí mismo, súper amable el personal
Stayed 2 nights in Jan 2024

8/10 Good

Ricardo

Muy buena atención
Stayed 1 night in Dec 2023

10/10 Excellent

Ernesto

Travelled with family
Stayed 1 night in Dec 2023

8/10 Good

Fabiola Enriquez

Stayed 2 nights in Dec 2023

10/10 Excellent

Alicia

Liked: Cleanliness, staff & service, property conditions & facilities
Muy bueno! Ella atención muy atenta y las instalaciones en buen estado, limpio y cómodo
Stayed 1 night in Oct 2023

10/10 Excellent

Herlinda Janeth

Stayed 1 night in Oct 2023

8/10 Good

Antonio

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No aceptan American Express. Solo efectivo a partir de las 8 de la noche

4/10 Poor

Jesus G

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
La recepción son excelentes personas, pero en las habitaciones faltan muchas cosas
Stayed 3 nights in Apr 2023