El Mirage Lake Tours and Activities

It was clean. lots of stores around that are in walking distance.

Our room smelled damp and I don’t like we were charged for parking for each day we were there.

Big property. No luggage carts available for the long walk to the hotel rooms. No visible signs directing to the laundry facilities. Only one restaurant open. Trash was all over the floor in the building by the stairs of the sky bridge. Trash overflowing at each recepticle. We were given the wrong room and when we tried to call they did not answer at the front desk. So then had to walk the entire length of the hotel, which took 20 mimutes, to stand in line for 10 minutes to tell them about the wrong room. Finally got double queen room. Walked all the way back. Found no carts along the way. They did not offer help. Then got to the new room and the phone line was dead. So we had to walk all the way back where we stood in line for 25 minutes before leavimg and asking the Starbucks worker where the laundry facility was. One vacationer also shared they were given a king size handicapped room too by mistake. NO FAN IN THE BATHROOM. Free wifi did not happen. Tv channels.were all fuzzy with no channel.clear. White goop on the side of the bed. Overall a very frustrating stay.