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Hotel El Paso

2.5 star property
Hotel with free parking, near Sunland Park Mall

Photo gallery for Hotel El Paso

Exterior
Pillow-top beds, desk, iron/ironing board, free WiFi
Coffee service
Exterior
Exterior

Reviews

6.0 out of 10

Popular amenities

  • Housekeeping
  • Laundry
  • Pet-friendly
  • Air conditioning
  • Free WiFi
  • Parking included
The current price is AU$119
includes taxes & fees
3 Apr - 4 Apr

Room options

Available filters for rooms
Showing 10 of 10 rooms

Standard Room

Highlights

Air conditioning
Connecting rooms available
Fridge
TV
Pillow-top bed
Hairdryer
Private bathroom
Shower/bath combination
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 2 Queen Beds

Pillow-top beds, desk, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds

Highlights

Air conditioning
Connecting rooms available
Fridge
TV
Pillow-top bed
Hairdryer
Private bathroom
Shower/bath combination
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 Queen Bed

Highlights

Air conditioning
Connecting rooms available
Fridge
TV
Pillow-top bed
Hairdryer
Private bathroom
Shower/bath combination
  • Sleeps 2
  • 1 Queen Bed

Premium Room

Highlights

Air conditioning
Connecting rooms available
Fridge
TV
Pillow-top bed
Hairdryer
Private bathroom
Shower/bath combination
  • Sleeps 2
  • 1 Single Bed

View all photos for Suite, 2 Queen Beds

Pillow-top beds, desk, iron/ironing board, free WiFi

Suite, 2 Queen Beds

Highlights

Air conditioning
Connecting rooms available
Fridge
TV
Pillow-top bed
Hairdryer
Private bathroom
Shower/bath combination
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Mobility Accessible (Communications, Roll-In Shower)

Pillow-top beds, desk, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Mobility Accessible (Communications, Roll-In Shower)

Highlights

Air conditioning
Connecting rooms available
Fridge
TV
Pillow-top bed
Hairdryer
Private bathroom
Shower/bath combination
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Fridge
TV
Pillow-top bed
Hairdryer
Private bathroom
Shower/bath combination
  • Sleeps 2
  • 1 King Bed

Suite, Multiple Beds

Highlights

Air conditioning
Connecting rooms available
Fridge
TV
Pillow-top bed
Hairdryer
Private bathroom
Shower/bath combination
  • Sleeps 5
  • 1 King Bed and 1 Single Futon

View all photos for Standard Room, 1 Queen Bed, Mobility Accessible (Communications, Accessible Tub)

Pillow-top beds, desk, iron/ironing board, free WiFi

Standard Room, 1 Queen Bed, Mobility Accessible (Communications, Accessible Tub)

Highlights

Air conditioning
Connecting rooms available
Fridge
TV
Pillow-top bed
Hairdryer
Private bathroom
Shower/bath combination
  • Sleeps 2
  • 1 Queen Bed

Suite, Multiple Beds, Mobility Accessible (Communications, Accessible Tub)

Highlights

Air conditioning
Connecting rooms available
Fridge
TV
Pillow-top bed
Hairdryer
Private bathroom
Shower/bath combination
  • Sleeps 5
  • 1 King Bed and 1 Single Futon

Similar properties

Studio, 2 Queen Beds, Non Smoking

Extended Stay America Suites El Paso West

  • Breakfast included
  • Pet-friendly
  • Parking included
  • Free WiFi
7.4 out of 10, Good, 845 reviews
The price is AU$121
includes taxes & fees
13 Mar - 14 Mar
Extended Stay America Suites El Paso West
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About the area

Map
949 Sunland Park Dr, El Paso, TX, 79922

What's nearby

  • Sunland Park Mall - 14 min walk - 1.2 km
  • Sunland Park Racetrack and Casino - 3 min drive - 2.2 km
  • Western Playland Amusement Park - 3 min drive - 2.5 km
  • Don Haskins Center - 8 min drive - 7.6 km
  • University of Texas at El Paso - 8 min drive - 7.3 km

Getting around

  • El Paso Union Depot - 13 min drive
  • El Paso International Airport (ELP) - 23 min drive

Restaurants

  • ‪Sunland Park Racetrack & Casino - ‬3 min drive
  • ‪Whataburger - ‬2 min drive
  • ‪Corner Bakery Cafe - ‬19 min walk
  • ‪McDonald's - ‬9 min walk
  • ‪The Greenery - ‬15 min walk

About this property

Hotel El Paso

Hotel near Sunland Park Mall
You can look forward to a shopping centre on-site, dry cleaning/laundry services and a fireplace in reception at Hotel El Paso. In addition to a 24-hour business centre, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Free self-parking
  • Motorhome/coach/lorry parking, a 24-hour front desk and a front desk safe
  • Smoke-free property, multilingual staff and newspapers in the reception
Room features
All 61 rooms feature comforts such as air conditioning, in addition to thoughtful touches such as free WiFi and safes.
Other amenities include:
  • Bathrooms with shower/bath combinations and hairdryers
  • TVs with premium channels
  • Fridges, microwaves and coffee/tea makers

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site

Food and drink

  • Coffee and tea in common areas

Things to do

  • Shopping centre

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift

Room amenities

Bedroom

  • Bedsheets provided
  • Pillowtop mattress

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Renovations and closures

The property will be renovating from 30 January 2025 to 31 October 2025 (completion date subject to change). The following areas are affected:
  • Exterior
Renovation work will only be conducted during working hours. Every effort will be made to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 50 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 11 kg per pet)

Children and extra beds

Children are welcome
4 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Optional extras

  • Pet fee: USD 50 per pet, per stay
  • Service animals are exempt from fees
  • In-room safe fee: USD 2.00 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Comfort Suites University El Paso
Comfort Suites University Hotel El Paso
Hotel El Paso Hotel
Hotel El Paso El Paso
Quality Suites University
Hotel El Paso Hotel El Paso

Frequently asked questions

Is Hotel El Paso pet-friendly?

Yes, Hotel El Paso allows cats and dogs (limit 2 total) with a maximum weight of up to 11 kg per pet. There's a fee of USD 50 per pet, per stay. Service animals are exempt from fees.

How much does it cost to stay at Hotel El Paso?

As of 12 Mar 2025, prices found for a 1-night stay for 2 adults at Hotel El Paso on 3 Apr 2025 start from AU$118.91, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hotel El Paso?

Self-parking is free at this property.

What time is check-in at Hotel El Paso?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Hotel El Paso?

Checkout is at 11:00 AM.

Where is Hotel El Paso located?

Located in the heart of El Paso, this hotel is within a 15-minute walk of Bob-O's Family Fun Center and Sunland Park Mall. El Paso Desert Botanical Garden and Sunland Park Racetrack and Casino are also within 2 miles (3 km).

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Hotel El Paso Reviews

Reviews

6.0
Rating 10 - Excellent. 217 out of 1000 reviews
Rating 8 - Good. 189 out of 1000 reviews
Rating 6 - Okay. 192 out of 1000 reviews
Rating 4 - Poor. 171 out of 1000 reviews
Rating 2 - Terrible. 231 out of 1000 reviews

6.0/10

Cleanliness

6.8/10

Staff & service

5.6/10

Amenities

5.8/10

Property conditions & facilities

5.8/10

Eco-friendliness

Reviews

10/10 Excellent

Ramon

Excelente
Stayed 1 night in Dec 2024

4/10 Poor

Jailene

Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
The property has potential, but there is a lot of unhygienic things that must be met to make a person comfortable when staying, room had some blood stains on carpet, sink was cracked, shower tub has a hole with a”patch” that was peeling off. Although it was affordable it made me second guess myself in picking this

10/10 Excellent

Rafael

Very good
Stayed 1 night in Dec 2024

10/10 Excellent

mona

Enjoyed our stay
Stayed 1 night in Mar 2024

4/10 Poor

Nader

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The building is just too old. The room door lock is broken, the carpet is dirty, and the bathroom is too small.
Stayed 1 night in Dec 2024

6/10 Okay

Jose

Have been in this place few times since it was comfort inn or suites ? Place it’s getting older
Stayed 2 nights in Oct 2024

10/10 Excellent

juan carlos

Nice and warm place, maintenance needed, but it´s a good option . I loved that my window was near the 1-10, but it was really quiet.
Stayed 2 nights in Oct 2024

6/10 Okay

Israel

There was a little problem with the restroom other than that was really good
Stayed 1 night in Sep 2024

10/10 Excellent

Enrich

Liked: Cleanliness
Not very clean
Stayed 1 night in Nov 2024

2/10 Terrible

Robert

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible hotel
Checked in first room was a mess no cover on the beds a coffee table was on the bed and also chairs were in the bed and the sofa was a mess. They gave us a second room and the beds were broken and a the shower was broken and the room stinks my family left and went to another hotel
Stayed 1 night in Oct 2024

2/10 Terrible

Jose

Disliked: Cleanliness, staff & service, property conditions & facilities
Last time I book this hotel
Was promised that the pool was open all weekend and was told at check in it was still open. Come to find out when we went to use it it was closed indefinitely. Requested for our room to be clean/service and came back to being still dirty when we were told that it would be cleaned. One of the receptionist was rude and unprofessional towards our family.
Stayed 1 night in Nov 2024

4/10 Poor

Juaquina

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
Run down hotel
Door was hard to get in to. It was jammed. We could not use the bolt lock. Bathroom was in poor condition was clean but very run down hotel.
Stayed 1 night in Oct 2024

4/10 Poor

nordine

Disliked: Cleanliness, amenities
Hair everywhere in the bathroom
Stayed 1 night in Oct 2024

10/10 Excellent

Jeannine

Great Staff. Very Friendly. Would definitely stay again
Stayed 2 nights in May 2024

6/10 Okay

Gerardo

Hotel seems to be in restoration. There are traces of unfinished details. Elevators seems to be shabby. Breakfast, though included, not politely served and well serviced. Though room was clean, showed some shabby itesm in the bathroom.
Stayed 1 night in Oct 2024

2/10 Terrible

Robert

Disliked: Cleanliness, staff & service, property conditions & facilities
I checked into the property with my debit card that only had 95 dollars on it. The manager told me there was a 100 deposit. Which I wasn’t aware of I already paid for the booking but he wouldn’t let me stay. He was very rude. Please. Give me a comp for this trip
Stayed 1 night in Nov 2024

6/10 Okay

Leonardo

X
Stayed 2 nights in Aug 2024

10/10 Excellent

Tanya

Good
Stayed 1 night in Aug 2024

2/10 Terrible

Thomas

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Dirty room. Staff never bothered to clean the room. Hotel os in poor condition.
Stayed 2 nights in Sep 2024

4/10 Poor

Jaime

Liked: Staff & service
Disliked: Property conditions & facilities
Dirty bath and bed
Stayed 2 nights in Aug 2024

4/10 Poor

Thomas

Disliked: Cleanliness, property conditions & facilities
Old, unkept, dirty rooms. Poorly kept.
Stayed 3 nights in Sep 2024

10/10 Excellent

Darien

The staff was courteous and were a great help whenever I needed it. And there was a fantastic breakfast selection on offer
Stayed 1 night in Feb 2024

10/10 Excellent

Echo

Touring band on our way to Albuquerque the room fit all six of us comfortably and was quite and accommodating for all of us to get a good nights sleep
Stayed 1 night in Apr 2024

8/10 Good

Jose

Hotel was OK, clean, the rooms are spacious, comfortable and quiet (even though the location is right next to the freeway); however, the bathroom felt dated, in need of renovation. And since the hotel does not have room service, I did not feel it necessary to leave a mandatory deposit of USD $50 per night.
Stayed 1 night in Jun 2024

6/10 Okay

Cecilio

I had to ask for towels that they did not have at the room. The pool was closed at all time. The curtains where rip as well.
Stayed 2 nights in Aug 2024