El Cielo Resort

5.0 star property
Lakefront hotel with 2 restaurants and winery

Photo gallery for El Cielo Resort

Outdoor pool
Exterior
Exterior
View from room
Interior
VIP Access

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Pet-friendly
  • Breakfast available
  • Housekeeping
  • Room service
  • Air conditioning
The current price is AU$458
includes taxes & fees
13 Mar - 14 Mar

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Room options

Available filters for rooms
Showing 4 of 4 rooms

Master Suite

Highlights

Garden
Balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Fireplace
Private hot tub
Air conditioning
  • 98 sq m
  • Vineyard view
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

Residence

Highlights

Garden
Balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Fireplace
Private hot tub
Air conditioning
  • 248 sq m
  • Vineyard view
  • Sleeps 4
  • 2 King Beds, 2 Queen Sofa Beds, 2 Double Beds and 1 King Sofa Bed

Junior Suite, 1 King Bed with Sofa bed

Highlights

Garden
Balcony or patio
Soundproofed
Air conditioning
Heating
Full-sized fridge/freezer
Flat-screen TV
Pillow menu
  • 44 sq m
  • Vineyard view
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

Junior Suite, 2 Queen Beds

Highlights

Garden
Balcony or patio
Soundproofed
Air conditioning
Heating
Full-sized fridge/freezer
Flat-screen TV
Pillow menu
  • 44 sq m
  • Vineyard view
  • Sleeps 4
  • 2 Queen Beds

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About the area

Map
Carretera Guadalupe-El Tigre Parcela 118, Km. 7.5, Ejido El Porvenir, Valle de Guadalupe, BC, 22755

What's nearby

  • Ejidal El Porvenir Park - 4 min drive - 3.4 km
  • Las Nubes Wineries and Vineyards - 6 min drive - 3.1 km
  • Adobe Guadalupe Vineyard - 7 min drive - 4.8 km
  • Winery Vena Cava - 7 min drive - 3.9 km
  • Monte Xanic Winery - 11 min drive - 7.8 km

Restaurants

  • ‪La Cocina de Doña Esthela - ‬9 min drive
  • ‪Finca Altozano - ‬10 min drive
  • ‪D'Marco - ‬4 min drive
  • ‪Bloodlust Winebar - ‬8 min drive
  • ‪Decantos vinícola - ‬12 min drive

About this property

El Cielo Resort

Luxury hotel by the lake
Take advantage of an attached winery, a terrace and a garden at El Cielo Resort. Sip on a glass of local wine at this hotel, which boasts a tasting room, winery tours and a vineyard. At the two on-site restaurants, enjoy breakfast, lunch, dinner and Fusion cuisine. In addition to laundry facilities and a gym, guests can connect to in-room WiFi, with a speed of 50+ Mbps.
Other perks include:
  • A seasonal outdoor pool
  • Free self-parking
  • Cooked-to-order breakfast (surcharge), bike hire and a round-trip airport shuttle (surcharge)
  • An electric car charging station, express check-out and express check-in
  • Guest reviews speak highly of the helpful staff
Room features
All 95 rooms have comforts, such as 24-hour room service and premium bedding, as well as perks, such as pillow menus and laptop-compatible safes.
Extra amenities include:
  • Heating and ceiling fans
  • Rainfall showers, designer toiletries and hairdryers
  • Private gardens, full-sized fridge/freezers and electric kettles

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • In-room WiFi speed: 50+ Mbps

Parking and transport

  • Electric car charging station on site
  • Free offsite parking within 100 metres
  • Return airport shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Daily cooked-to-order breakfast available 8:00 AM to 11:00 AM for a fee: USD 20 to 40 for adults and USD 10 to 20 for children
  • 2 restaurants
  • Couples/private dining
  • Private picnics

Restaurants on site

  • Latitud 32
  • Polaris

Things to do

  • Bicycle rentals
  • Gym
  • Outdoor pool
  • Private wine tours
  • Vineyard
  • Wine tasting room
  • Wine tours
  • Winery

Family friendly

  • In-room full-sized refrigerator/freezer
  • Laundry facilities
  • Living room
  • Outdoor pool
  • Separate bedroom
  • Soundproofed rooms

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 1,722 square feet of conference space
  • 2 meeting rooms

Outdoors

  • Garden
  • In the mountains
  • On a lake
  • Picnic area
  • Terrace
  • Vineyard

Spa

  • In-room massages

Accessibility

  • No lift

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Pillow menu

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 50-inch flat-screen TV
  • IPod dock

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Full-sized refrigerator/freezer
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Heating
  • Iron/ironing board
  • Laptop-compatible safe
  • Living room
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The front desk is open daily from 3:00 PM - midnight
Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Renovations and closures

The following facilities or services will be unavailable from November 26 2024 to April 15 2025 (dates subject to change):
  • Swimming pool

Access methods

Front desk (limited hours)

Pets

Pets are allowed for an extra charge of USD 75 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 8 kg per pet)
Pets cannot be left unattended
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cots (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 12 per accommodation, per night
The resort fee includes:
  • Concierge service
  • Fitness centre access
  • Housekeeping
  • In-room coffee
  • Internet access
  • Pool access

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 20 to 40 for adults and USD 10 to 20 for children
  • Pet fee: USD 75 per pet, per day
  • Service animals are exempt from fees
  • A late check-out fee will be charged

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

We should mention

This property does not have any lifts
The seasonal pool will be open from March to October
Pool access available from 8 AM to 8 PM
Only registered guests are allowed in the guestrooms
Construction is underway at a neighbouring building and there may be noise disturbance from the construction work

Property is also known as

El Cielo Winery Resort Karisma Valle de Guadalupe
El Cielo Winery Resort Karisma
El Cielo Winery Karisma Valle de Guadalupe
El Cielo Winery Karisma
El Cielo Winery Resort By Karisma
El Cielo Resort Hotel
El Cielo Winery Resort
El Cielo Winery Resort By Karisma
El Cielo Resort Valle de Guadalupe
El Cielo Resort Hotel Valle de Guadalupe

Frequently asked questions

Does El Cielo Resort have a pool?

Yes, this property has an outdoor pool. Pool access is from 8 AM to 8 PM. The swimming pool will be unavailable from November 26 2024 until April 15 2025 (dates subject to change).

How much does it cost to stay at El Cielo Resort?

As of 11 Mar 2025, prices found for a 1-night stay for 2 adults at El Cielo Resort on 13 Mar 2025 start from AU$439.09, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is El Cielo Resort pet-friendly?

Yes, this hotel allows dogs (limit 1 total) with a maximum weight of up to 8 kg per pet. There's a fee of USD 75 per pet, per day. Service animals are exempt from fees.

How much is parking at El Cielo Resort?

Self-parking is free at this property; nearby parking is also free.

What time is check-in at El Cielo Resort?

Check-in start time: 3:00 PM; check-in end time: midnight. After-hours check-in is not available.

What time is check-out at El Cielo Resort?

Checkout is at noon. Late checkout is available for a fee.

Does El Cielo Resort provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is El Cielo Resort located?

Situated on a lake, this luxury hotel is within 25 mi (40 km) of El Mirador, Caracol Museum and State Center for the Arts.

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El Cielo Resort Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 639 out of 917 reviews
Rating 8 - Good. 148 out of 917 reviews
Rating 6 - Okay. 75 out of 917 reviews
Rating 4 - Poor. 26 out of 917 reviews
Rating 2 - Terrible. 29 out of 917 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Emmanuel

One of the best places to stay in Valle
Stayed 2 nights in Jan 2025

10/10 Excellent

Deb

Staff very good, beautiful grounds. Winery well done, enjoyed the wines.
Stayed 3 nights in Mar 2025

10/10 Excellent

Paul

Great stay.
Stayed 2 nights in Jan 2025

10/10 Excellent

Efren

Great experience, staff is top notch
Stayed 1 night in Jan 2025

10/10 Excellent

cristina

Spectacular! Did not want to leave. Beautiful property and very secure.
Stayed 3 nights in Feb 2025

10/10 Excellent

Fethi

Was great staying
Stayed 2 nights in Dec 2024

10/10 Excellent

Dmitry

Nice and modern property with clean rooms and great amenities. Very friendly and helpful staff
Stayed 4 nights in Dec 2024

10/10 Excellent

Daniel

Property and staff were absolutely amazing!! I will definitely be returning to this property for future stays when in the area.
Stayed 2 nights in Nov 2024

10/10 Excellent

Rocio

todo excelente
Stayed 3 nights in Dec 2024

10/10 Excellent

Nicholas

Ideal setting among the beautiful vines. Low season and we were the only two staying. Staff was quite attentive. We felt like we owned the place. Would go again, if anything, for the delicious wine.
Stayed 1 night in Jan 2025

10/10 Excellent

Dustyn

Amazing staff, reception, service & location.
Stayed 2 nights in Aug 2024

10/10 Excellent

Maria

It was great and relaxing stay
Stayed 3 nights in Jun 2024

10/10 Excellent

Michael

Great stay only thing i was unaware of was the resort fee. 250 dollars a night on top of cost room. Thats dollars to not pesos
Stayed 2 nights in Feb 2025

10/10 Excellent

Fabiola

Todo exelente
Stayed 4 nights in Nov 2024

10/10 Excellent

Jose

Views are good for mental health and healing away from work.
Stayed 3 nights in Nov 2024

10/10 Excellent

Bethany

Absolutely stunning
Stayed 1 night in Dec 2024

8/10 Good

Michelle

The staff was very friendly and helpful. I was expecting a bit more of a resort type feel. I thought the pool area would be much bigger. The view from the room was nice.

10/10 Excellent

Sang Min

Very quite and good access, great view of walking ways
Stayed 2 nights in Oct 2024

10/10 Excellent

Alvaro

Beautiful villas
Stayed 3 nights in Oct 2024

10/10 Excellent

Guadalupe

Beautiful place to go.
Stayed 1 night in Apr 2024

10/10 Excellent

Idan

This lace is magic!
Stayed 1 night in Dec 2024

10/10 Excellent

NORMA

Best accommodation in Valle de Guadalupe
Stayed 1 night in Jun 2024

8/10 Good

Jorge

This property is great for families or couples. However, there’s a lot of dust because the street is all ground. The main restaurant takes too long to serve, and the staff forgets to bring what we request. Overall, they take too much time. Gym needs an upgrade super small and Some of the machines don’t work well. I’m very disappointed with the Gym and the top restaurant service for taking to long.
Stayed 2 nights in Feb 2025

8/10 Good

Keren

Great solid property option here in Valle de Guadalupe. i would stay again, but caution all Americans: they will NOT change your large bills into smaller bills regardless if they have it or not. So, make sure you bring smaller bills for gratuity for the shuttle, wine tours, and other services.
Stayed 3 nights in Dec 2024

10/10 Excellent

Jose

Beautiful property, very welcoming staff and great dining options
Stayed 2 nights in Dec 2023