"Stayed at this hotel for one night after returning from a holiday. I’ll start off by saying, the staff who were actually there were amazing, and totally blameless.
However, this hotel is abysmal. We arrived just as 2 busloads of French tourists were checking in. The poor receptionist was run off her feet, but stopped what she was doing to help us. She explained that the hotel was closing the following Wednesday for refurbishment and the staff had been told that they were losing their jobs. ...