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Palais Al Firdaous

3.0 star property
Luxury hotel with 10 indoor pools and free breakfast

Photo gallery for Palais Al Firdaous

Royal Suite (El Bahja) | View from room
Garden
Terrace/patio
Suite (Manzah) | View from room
Hallway

Reviews

6.4 out of 10

Popular amenities

  • Bar
  • Pool
  • Room service
  • Breakfast included
  • 24/7 front desk
  • Housekeeping
The current price is AU$161
includes taxes & fees
11 June - 12 June

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Standard Room (Basma)

10 bedrooms, premium bedding, down duvets, memory-foam beds

Standard Room (Basma)

Highlights

Patio
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Private plunge pool
Air conditioning
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite (Yakout)

Suite (Yakout)

Suite (Yakout)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Private plunge pool
Air conditioning
Fridge
  • 30 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Royal Suite (El Bahja)

Royal Suite (El Bahja) | Room amenity

Royal Suite (El Bahja)

Highlights

Patio
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Private plunge pool
Air conditioning
  • 50 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Duplex (Marjana)

Duplex (Marjana)

Duplex (Marjana)

Highlights

Patio
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Private plunge pool
Air conditioning
  • 40 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Duplex (Yasmine)

Duplex (Yasmine)

Duplex (Yasmine)

Highlights

Patio
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Private plunge pool
Air conditioning
  • 40 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room (Louban)

Superior Room (Louban)

Superior Room (Louban)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Private plunge pool
Air conditioning
Fridge
  • 24 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room (Raha)

Superior Room (Raha)

Superior Room (Raha)

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Private plunge pool
Air conditioning
  • 40 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room (Elambra)

Superior Room (Elambra) | Bathroom

Superior Room (Elambra)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Private plunge pool
Air conditioning
Fridge
  • 24 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite (Manzah)

Suite (Manzah)

Suite (Manzah)

Highlights

Garden
Furnished patio
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Private plunge pool
  • City view
  • 30 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Suite, Accessible, Smoking

Comfort Suite, Accessible, Smoking | View from room

Comfort Suite, Accessible, Smoking

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Private plunge pool
Air conditioning
Fridge
  • 24 sq m
  • Sleeps 4
  • 1 King Bed
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About the area

Map
4 and 6 Derb El Miter Zenjfour, Bab Guissa, Fes, 30000

What's nearby

  • Zaouia Sidi Ahmed Tijani - 5 min walk - 0.5 km
  • University of Al Quaraouiyine - 6 min walk - 0.6 km
  • Blue Gate - 18 min walk - 1.5 km
  • Bab Ftouh - 18 min walk - 1.5 km
  • Place Bou Jeloud - 19 min walk - 1.7 km

Getting around

  • Fes Station - 12 min drive
  • Fes (FEZ-Saiss) - 36 min drive

Restaurants

  • ‪Restaurant Ryad Nejjarine - ‬8 min walk
  • ‪cafe rsif - ‬14 min walk
  • ‪Le Tarbouche - ‬13 min walk
  • ‪Fondouk Bazaar - ‬11 min walk
  • ‪Palais Amani - ‬5 min walk

About this property

Palais Al Firdaous

Luxury family-friendly hotel located in Fes El Bali
A free breakfast buffet, a free food/drink shopping service and a free daily manager's reception are just a few of the amenities provided at Palais Al Firdaous. For some rest and relaxation, visit the sauna. Free WiFi in public areas is available to all guests, along with a rooftop terrace and a coffee shop/cafe.
You'll also enjoy perks such as:
  • 10 indoor pools with sunloungers
  • A round-trip airport shuttle (surcharge), babysitting (surcharge) and a reception hall
  • A TV in reception, concierge services and tour/ticket information
  • Coffee/tea in reception, massage treatment rooms and meeting rooms
Room features
All guest rooms are individually furnished, and boast comforts, such as private plunge pools and 24-hour room service, in addition to perks, such as premium bedding and pillow menus.
More amenities include:
  • Hypo-allergenic bedding, memory foam beds and down duvets
  • 11 bathrooms with bidets and shower/bath combinations
  • 40-inch flat-screen TVs with satellite channels
  • Separate sitting areas, separate dining areas and fridges

Languages

Arabic, English, French, Spanish

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Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (MAD 10 per day)
  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge)

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 11:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Hosted evening meal available daily for a fee of MAD 20; reservation required
  • Snack bar/deli

Things to do

  • 10 indoor pools
  • 24-hour pool access
  • Billiards/pool table
  • Library
  • Sauna
  • Ski passes
  • TV in common areas

Family friendly

  • 10 indoor pools
  • In-room babysitting
  • In-room refrigerator
  • Laundry facilities
  • Living room
  • Private plunge pool
  • Separate in-room dining area
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Rooftop terrace

Spa

  • Couples treatment rooms
  • Spa treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 steps to reach entrance
  • Doorbell and phone notification
  • Pool hoist on site
  • Sign language-capable staff
  • Tile flooring in room
  • Upper floors accessible by stairs only
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchairs on site

More

  • 1 building
  • 2 floors
  • Ballroom
  • Banquet hall
  • Built in 1700
  • Fireplace in lobby
  • Reception hall
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Memory foam mattress
  • Pillow menu
  • Premium bedding

Bathroom

  • 11 private bathrooms
  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer (on request)
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with satellite channels
  • Private plunge pool

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator
  • Separate dining area

More

  • Air conditioning (climate-controlled)
  • Desk
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Living room
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: noon; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children up to the age of 6 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for MAD 150.
Cots (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MAD 13.20 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: MAD 75 per person (return)
  • Airport shuttle fee per child: MAD 75 (return), (from 3 to 6 years old)
  • Nearby parking fee: MAD 10 per day (984 ft away)
  • Hosted evening meal: MAD 20

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards and cash
Safety features at this property include a fire extinguisher, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

This property does not have any lifts
24-hour pool access
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Palais Al Firdaous
Palais Al Firdaous Fes
Palais Al Firdaous Hotel
Palais Al Firdaous Hotel Fes
Palais Al Firdaous Fes
Palais Al Firdaous Hotel
Palais Al Firdaous Hotel Fes

Frequently asked questions

Does Palais Al Firdaous have a pool?

Yes, this property has 10 Indoor pools. Pool access is available 24 hours a day.

How much does it cost to stay at Palais Al Firdaous?

As of 10 June 2025, prices found for a 1-night stay for 2 adults at Palais Al Firdaous on 11 June 2025 start from AU$156.16, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Palais Al Firdaous pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Palais Al Firdaous?

Check-in start time: noon; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Palais Al Firdaous?

Checkout is at noon.

Does Palais Al Firdaous provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of MAD 75 per person applies.

Where is Palais Al Firdaous located?

This family-friendly Fes hotel is located in the historical district, within a 10-minute walk of Bab Guissa, Henna Souk and Souk El Attarine. Sidi Moussa Tannery and Chouara Tannery are also within 10 minutes.

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Palais Al Firdaous Reviews

Reviews

6.4
Rating 10 - Excellent. 0 out of 6 reviews
Rating 8 - Good. 4 out of 6 reviews
Rating 6 - Okay. 0 out of 6 reviews
Rating 4 - Poor. 1 out of 6 reviews
Rating 2 - Terrible. 1 out of 6 reviews

7.4/10

Cleanliness

6.4/10

Staff & service

7.0/10

Property conditions & facilities

Reviews

8/10

Muy buena atención y un buen desayuno
Stayed 3 nights in Jan 2020

4/10

Nous sommes arrivés, plus de chambres malgré réservation et confirmation du séjour une semaine avant arrivée. On nous a amené dans un autre riad en plus garantissant une qualité de service equialente, ce qui etait loin d'être le cas
Stayed 4 nights in Apr 2019

2/10

フェズ旧市街に立地する素敵な建物のホテルでした。 ただ、予約した部屋において洗面台では温水が出るものの、シャワーから温水が出ず、シャワーを浴びることができませんでした。 このトラブルに対して、他の部屋を手配することもなく、ただ謝罪されるだけでした。 また、ホテルから長距離バス乗り場までタクシーを手配したところ、遠回りをされた上に高めの代金を請求され、非常に嫌な思いをしました。 （早朝かつホテル手配なので多少高くつくことは想定していましたが、最短距離で３分程度の道のりに対して、100DHを請求されました。流しのタクシーなら10DH以下なので、非常に高額であったと思われます。ホテルスタッフも頼んでいないのにバス乗り場まで同伴し、そのスタッフから高額な金額を請求されました。） 使えないシャワー、高額なタクシー代請求という点で非常に不満の残るホテルでした。
Stayed 3 nights in Dec 2018

8/10

Bijzonder mooi hotel van binnen.....echt sprookjesachtig. Bediening spreekt Frans o f arabisch. Engels niet.
Stayed 2 nights in Oct 2018

8/10

We visited Fes for two nights in April and found these accommodations more than adequate for our family weekend holiday. The desk, cleaning, and service staff were exceptional. The riad is beautiful and the decor charming, though it is a bit dark with an enclosed courtyard outside the rooms. The "pool" is actually more like a fountain in the main courtyard and it was empty during our April stay. The traditional Moroccan breakfast was delicious. The location is within five minutes of a main gate and parking; a big plus in a city like Fes.

8/10

The riad is stunning - it felt more like a homestay than a hotel in ways and we were a bit far out but you still get great value for your money - the room we stayed in (Yasmine) was very spacious and split over 2 floors - not very polished but loads of character to the place. Its a big mish mash of antiques and traditional moroccan home decor. If I visit fez again I would stay closer to the Bab Baljoud area as the riad is in a bit more of a local area - some people might love this but it can be hard to find your way back in the dark and a bit quiet. The main courtyard is a bit dark and damp with no natural light coming but there is a small pretty outside area with a feature pool. The staff were so attentive and the breakfast was great! :)