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Grand Hotel Downtown

4.0 star property
Art Deco hotel with full-service spa and fitness centre

Photo gallery for Grand Hotel Downtown

Property grounds
Restaurant
Premium bedding, minibar, in-room safe, desk
Exterior
Exterior

Reviews

6.8 out of 10

Popular amenities

  • Bar
  • Spa
  • Gym
  • Room service
  • Laundry
The current price is AU$101
includes taxes & fees
27 July - 28 July

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Business Double or Twin Room

Premium bedding, minibar, in-room safe, desk

Business Double or Twin Room

Highlights

Soundproofed
Flat-screen TV
Premium bedding
Blackout curtains
Private bathroom
Hairdryer
Coffee/tea maker
Electric kettle
  • 16 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Triple Room

Triple Room

Triple Room

Highlights

Soundproofed
Flat-screen TV
Premium bedding
Blackout curtains
Private bathroom
Hairdryer
Coffee/tea maker
Electric kettle
  • 21 sq m
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Single Room

Premium bedding, minibar, in-room safe, desk

Single Room

Highlights

Soundproofed
Flat-screen TV
Premium bedding
Blackout curtains
Private bathroom
Hairdryer
Coffee/tea maker
Electric kettle
  • 8 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Double Room

Premium bedding, minibar, in-room safe, desk

Double Room

Highlights

Soundproofed
Flat-screen TV
Premium bedding
Blackout curtains
Private bathroom
Hairdryer
Coffee/tea maker
Electric kettle
  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

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About the area

Map
Taunusstrasse 48- 50, Frankfurt, HE, 60329

What's nearby

  • Kaiserstrasse - 1 min walk - 0.2 km
  • Frankfurt Opera House - 8 min walk - 0.7 km
  • Main Tower - 11 min walk - 0.9 km
  • Römerberg - 15 min walk - 1.3 km
  • Frankfurt Christmas Market - 15 min walk - 1.3 km

Getting around

  • Central Station Tram Stop - 3 min walk
  • Frankfurt Central Station (tief) - 4 min walk
  • Frankfurt Airport (FRA) - 23 min drive

Restaurants

  • ‪Le Crobag - ‬2 min walk
  • ‪Der Fette Bulle - ‬2 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪Frittenwerk - ‬3 min walk
  • ‪XiaoLongKan Hotpot Restaurant - ‬3 min walk

About this property

Grand Hotel Downtown

Upscale hotel near Kaiserstrasse
Located close to English Theatre and Deutsche Bank Twin Towers, Grand Hotel Downtown provides dry cleaning/laundry services, a bar and a gym. Take some time to relax at the on-site spa. In addition to a sauna and a restaurant, guests can connect to free in-room WiFi.
Other perks include:
  • Buffet breakfast (surcharge), a round-trip airport shuttle (surcharge) and express check-out
  • Express check-in, multilingual staff and a TV in reception
  • A lift, free newspapers and ATM/banking services
  • Guest reviews say great things about the helpful staff
Room features
All 65 rooms offer comforts such as free international calls and premium bedding, as well as perks such as free WiFi and safes.
Extra amenities include:
  • Bathrooms with showers and free toiletries
  • 32-inch flat-screen TVs with satellite channels
  • Electric kettles, heating and daily housekeeping

Languages

English, French, German, Hebrew, Hindi, Romanian, Russian, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Limited on-site parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10 AM for a fee: EUR 10 for adults and EUR 10 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Full-service spa
  • Gym
  • Sauna
  • TV in common areas

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Computer station

Full-service spa

  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 5 floors
  • Art Deco architecture
  • Built in 1908
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Minibar
  • Room service

More

  • Desk
  • Free international calls
  • Free local calls
  • Free long-distance calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Cots (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.00 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately EUR 10 for adults and from EUR 10 for children
  • Airport shuttle fee: EUR 40 per vehicle (one-way)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Tax ID - DE309483521
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit

We should mention

Only registered guests are allowed in the guestrooms

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

Property is also known as

Clarion Collection Frankfurt City
Grand Hotel Downtown Frankfurt
Center Plaza Frankfurt
Center Plaza Hotel Frankfurt
Grand Downtown Frankfurt
Clarion Collection Hotel Frankfurt Central Station
Clarion Collection Hotel Frankfurt City
Grand Hotel Downtown Hotel
Grand Hotel Downtown Frankfurt
Grand Hotel Downtown Hotel Frankfurt

Frequently asked questions

Is Grand Hotel Downtown pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Grand Hotel Downtown?

As of 3 July 2025, prices found for a 1-night stay for 2 adults at Grand Hotel Downtown on 27 July 2025 start from AU$94.32, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Grand Hotel Downtown?

Limited spots are available.

What time is check-in at Grand Hotel Downtown?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Grand Hotel Downtown?

Checkout is at noon. Late checkout is available for a fee (subject to availability).

Does Grand Hotel Downtown provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 40 per vehicle applies.

Where is Grand Hotel Downtown located?

Located in Bahnhofsviertel, this spa hotel is within a 10-minute walk of Kaiserstrasse, English Theatre and Eurotower. Deutsche Bank Twin Towers and Main Tower are also within 15 minutes. Central Station Tram Stop and Central U-Bahn are within a 5-minute walk.

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Grand Hotel Downtown Reviews

Reviews

6.8
Rating 10 - Excellent. 203 out of 1001 reviews
Rating 8 - Good. 302 out of 1001 reviews
Rating 6 - Okay. 242 out of 1001 reviews
Rating 4 - Poor. 124 out of 1001 reviews
Rating 2 - Terrible. 130 out of 1001 reviews

7.6/10

Cleanliness

7.6/10

Staff & service

6.6/10

Amenities

7.0/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

6/10 Okay

Hans

Liked: Cleanliness, staff & service, property conditions & facilities

Good hotel, noisy neighborhood

Hotel good, neighborhood bad
Stayed 1 night in Mar 2025

6/10 Okay

James

Liked: Staff & service, property conditions & facilities
Air conditioner was broken the building during our 2 day stay. Drug users and homeless were prevalent in the streets next to the hotel.
Stayed 2 nights in May 2025

6/10 Okay

KEIICHI

Disliked: Property conditions & facilities
It seems to be an area with poor security, with many homeless people outside.
Stayed 1 night in May 2025

2/10 Terrible

Aly

Disliked: Cleanliness, amenities, property conditions & facilities
Horrible area full of people doing drugs and partying all night long the air conditioning did not work it was the worst experience of my entire life
Stayed 7 nights in Jun 2025

4/10 Poor

Angel

Liked: Cleanliness, staff & service, amenities
The room and the hotel were fine, No Ac and the people on the streets are making noise and doing stuff till 7am
Stayed 2 nights in May 2025

8/10 Good

Matthias

Liked: Cleanliness, staff & service, amenities
Of course you can't expect a high classl 4 star hotel, but absolutely worth it for the price. Our room was clean and the bed was comfortable. Furnishing and equipment was ok with nice ambient lighting. Only the refrigerator was not working. Stuff was friendly and it's super close to central station. Great for a short stay.
Stayed 2 nights in Apr 2025

2/10 Terrible

Chris

Disliked: Cleanliness, amenities, property conditions & facilities
STAY AWAY! This property is truly awful. It's located directly within the red light district. Drug users everywhere, including directly outside the front door every night, a very unsafe area. The bedroom I had didn't even have a full length bed, if you get a room on any floor with the number ending in *14 you will end up with your knees bent all night if you're over 5 foot 9 as the bed isn't long enough. I travel a lot, and I'm genuinely not a picky person, I very rarely leave reviews… but this place is truly awful.
Stayed 3 nights in Jun 2025

10/10 Excellent

Martin Jarle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best choice in Frankfurt

I have been visiting Ambiente several times . This is by far the best option. Highly recommendable
Stayed 2 nights in Feb 2025

8/10 Good

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient to the train station
Stayed 1 night in Sep 2024

10/10 Excellent

wi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great Breakfast Buffet, quiet room, blue anti stress lights in room, no complain, clean, all went perfect, hot water to boil and make my tea was available, very generous property.
Stayed 2 nights in Nov 2024

4/10 Poor

Maroun

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
nice rooms
Stayed 1 night in Oct 2024

10/10 Excellent

Apelete

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 3 nights in Dec 2024

6/10 Okay

Mersad

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
It should be a good choice as a budget 3 stars hotel but a bad choice as a 4 stars or paying more than an average 3 stars for it
Stayed 1 night in Mar 2025

8/10 Good

Fahim

Liked: Cleanliness, staff & service
The staff were nice. The breakfast was very good. The facilities were not the best, but were clean. The area around the hotel is very much a redlight district.
Stayed 1 night in Oct 2024

2/10 Terrible

Daisuke

Disliked: Cleanliness, amenities, property conditions & facilities
Broken light, dirty floor, not hot shower made our travel very hard. Noisy at night and unable to sleep. Smell owful time to time and the room was awkward to me. I understand that terrible environment around the hotel is not changble but these defect was totally not suitable for four stars hotel. Only good point was close enough to train station.
Stayed 1 night in May 2025

6/10 Okay

Flemming

Liked: Cleanliness
Disliked: Room comfort
Not as good stay as last time. Only vold water, an not room against Ts aunusstrasse
Stayed 2 nights in Feb 2025

10/10 Excellent

Tsegaw

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you for gentile reception and clean rooms.
Stayed 2 nights in Oct 2024

8/10 Good

Adolfo

Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient hotel near the Frankfurt Hbf.
Stayed 1 night in Jun 2023

8/10 Good

Madjid

Liked: Amenities
Clean and well located
Stayed 1 night in Feb 2024

6/10 Okay

Katherine

Liked: Staff & service, property conditions & facilities
Hotel itself was good, the location was bad and would not go back because of this
Stayed 2 nights in Oct 2024

6/10 Okay

Kyo Jeong

It was good location yet it’s very loud outside
Stayed 2 nights in Oct 2024

2/10 Terrible

Chantele

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
When we checked into the property, everywhere around us was people strung out and using drugs. They were shooting up with needles in front of the building. There was trash everywhere. When we got to the room there was water damage from the ceiling in the bathroom. The floors were wet and it smelled of urine. The toiletries were empty in the bathroom as well. The air conditioning did not work in the room, and you couldnt open the window to let in fresh air because of the stench and noise from outside. While i was changing, a man entered my room with a key while i was nude. I yelled at him and he slowly shut the door while watching me. Very unsafe and filthy hotel. The pictures advertised does not show what you get.
Water damage in the ceiling of the bathroom
Warped and peeling floors
Outside the windows
Stayed 1 night in Jun 2025

6/10 Okay

maxwell

Disliked: Cleanliness, property conditions & facilities
Just the strip clubs surrounding the hotel
Stayed 2 nights in Aug 2024

8/10 Good

Anas

Liked: Property conditions & facilities
Disliked: Cleanliness
It is not the greatest that’s not that bad
Stayed 1 night in Dec 2024

2/10 Terrible

Henri

Terrible
Stayed 3 nights in Feb 2025